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Submitted URL: https://www.kapturecrm.com/
Effective URL: https://www.kapture.cx/
Submission: On October 24 via api from US — Scanned from DE
Effective URL: https://www.kapture.cx/
Submission: On October 24 via api from US — Scanned from DE
Form analysis
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AMERICAS Canada United States MIDDLE EAST UAE SOUTH EAST ASIA Indonesia Login Contact Us Support Partner With Us Powered by Google Übersetzer Book a Demo * Products * Kapture One Suite * Sales * Solutions BY COMPANY TYPE * START UPS * * LARGE ENTERPRISE * D2C BUSINESSES * B2B SERVICE CRM BY INDUSTRIES * TRAVEL * E-COMMERCE * HEALTHCARE * EDUCATION * RETAIL * CONSUMER DURABLES * SAAS HELP DESK * FMCG * PHARMA * MEDIA * BFSI * MEDICAL HELPDESK * BEAUTY & COSMETICS * Pricing * Features SERVICE CONTACT CENTER SERVICE CENTER FIELD SERVICE LIVE CHAT SELF-SERVE KNOWLEDGE MANAGEMENT SYSTEM SINGLE SIGN-ON LEARNING MANAGEMENT SYSTEM INTERNAL TICKETING TICKET MANAGEMENT HELPDESK MANAGEMENT SYSTEM B2B INTERACTION MANAGEMENT HIPAA COMPLIANT CRM OPERATIONS INTEGRATED OPERATIONS MANAGEMENT CUSTOMER DATA MANAGEMENT SALES MOBILE CRM REPORTING & ANALYTICS * Integrations * Magento to CRM * Shopify Store Integration * API Integrations * Whatsapp Integration * Resources * Blog * Trust Center * Referral Program * Success Stories * API & Developers * What’s New * Products * Kapture One Suite * Sales * Solutions * BY BUSINESS TYPE * Start Ups * Large Enterprise * D2C BUSINESSES * B2B SERVICE CRM * BY INDUSTRY * Travel * E-Commerce * Healthcare * Education * FMCG * Pharma * Media * BFSI * Retail * Medical Helpdesk * Consumer Durables * SaaS Help Desk * Beauty & Cosmetics * Pricing * Features SERVICE * Contact Center * Service Center * Field Force * Live Chat * Self Service * Knowledge Management System * Single Sign-On * Learning Management System * Internal Ticketing * Ticket Management * Helpdesk Management System * B2B Interaction Management * HIPAA Compliant CRM OPERATIONS * Integrated Operations Management * Customer Data Management SALES * Mobile CRM * Reporting & Analytics * Integrations * Magento to CRM * Shopify Store Integration * API Integrations * Whatsapp Integration * Resources * Blog * Trust Center * Referral Program * Success Stories * API & Developers * What’s New * Product Support * Partner With Us * Contact Us * Login DO IT BETTER CUSTOMER Kapture’s service automation platform brings all the channels you need to build a lifetime of deeply personal customer interactions. Book a Demo EVERY CUSTOMER IS UNIQUE. MEET THEM WHERE THEY’RE AT Take customer data that’s exclusive to your business and make it your own by integrating your contact center, service center, and field force all on one perfect platform. View tickets from multiple channels in a single inbox Assign service tickets to service agents based on issue type Field agents can view their daily tasks on the mobile app CONTACT CENTER Provide your agents with the 360-degree details required to resolve issues and a unified dashboard for queries coming via different channels.learn more.. SERVICE CENTER Streamline your service center operations with a centralized system to manage warranties, AMCs, feedback, agents, and customer queries using one single platform.learn more.. FIELD FORCE AUTOMATION Mark attendance remotely, schedule appointments, manage inventory and expenses, and assign tickets to the nearest agent, on the mobile application for field agents that work offline too.learn more.. KAPTURE ONE SUITE WE CREATED THE SUITE - EST SOLUTION FOR YOU Kapture One Suite is truly the all-in-one stop for providing consistent, personalized customer support that is unique to all your business needs. Where customers can reach out to you on all the channels they prefer. Learn More API INTEGRATIONS NO MORE DATA BREADCRUMBS. INTEGRATE WITH ALL THE TOOLS YOU USE AND LOVE Create custom solutions to meet every business need and seamlessly integrate third-party applications with our fully cohesive ready-to-use deep integrations. Learn More YOUR DATA SECURITY IS OUR PRIORITY Kapture has a variety of security safeguards that you can use to keep your private information safe and secure. Data access management Certified & secured cloud storage 2 factor authentication HIPPA & GDPR Compliant Encryption in transit ISO Certified YOUR SINGLE SOURCE OF ALL THINGS GOOD Kapture's service CRM is amazing at every brand touchpoint * Reduced Costs * Fastest Go LIVE * Seamless Integrations * Fully Assisted Data Migration * A Dedicated Account Manager WHY KAPTURE? KAPTURE IS AMAZING AT EVERY BRAND TOUCHPOINT Kapture has a variety of security safeguards that you can use to keep your private information safe and secure. PERSONALIZED CUSTOMER JOURNEYS & EXPERIENCES Start a chain-reaction of good things by connecting the customer to the right agent, with the right expertise and the right information to deliver an unforgettable customer journey. POWERFUL SELF-SERVE TO RAPTURE YOUR AGENTS AND CAPTURE YOUR CUSTOMERS Hello Kapture Chat Suite! Intelligently designed for conversational service, endless support & contextual ticket resolution in real time. CONFIGURABLE ECOSYSTEM IS A SOLID EXAMPLE OF SIMPLICITY, EASE-OF-USE AND INTEROPERABILITY Unabashedly self-operate standard changes along the system conduit within our NO CODE framework. INTELLIGENT, CONTEXTUAL AND RESOLUTION DRIVEN Take a look at how we introduce context and drive automation to deliver greater business value across a wide range of scale and industries. NO MORE TOGGLING WINDOWS All components of your tech stack can ‘talk’ to each other and pass data seamlessly which means all channel queries can be tracked, assimilated and connected to all departments on a single platform. ACCURATE REPORTS & EXTENSIVE ANALYTICS Kapture’s powerful reporting engine knows the drill, so you can grab multiple reports in seconds, communicate daily achievements and monitor agent performance, among other things. THE BEST IN THE BUSINESS LOVE US! BRANDS WHO LOVES US 1000+ ENTERPRISE CUSTOMERS GLOBALLY LOVE KAPTURE RINIL GOSWAMI, ASSISTANT MANAGER CUSTOMER SUPPORT, PLUM GOODNESS HAROON JALAL, TEAM LEAD E-COMMERCE BRUCE SHWACK, CCO OF NETMEDS RINIL GOSWAMI, ASSISTANT MANAGER CUSTOMER SUPPORT, PLUM GOODNESS HAROON JALAL, TEAM LEAD E-COMMERCE BRUCE SHWACK, CCO OF NETMEDS RINIL GOSWAMI, ASSISTANT MANAGER CUSTOMER SUPPORT, PLUM GOODNESS ‹› 1000+ ENTERPRISE CUSTOMERS GLOBALLY LOVE KAPTURE BRUCE SHWACK, CCO OF NETMEDS "A pleasant surprise is seeing a company whose engineering team is as powerful as its sales team. Usually, salespeople disappear once the deal is signed but this was not the case here." RINIL GOSWAMI, ASSISTANT MANAGER CUSTOMER SUPPORT, PLUM GOODNESS "The enquiries needed to be urgently integrated in a cohesive manner and Kapture's software has been a total gamechanger" HAROON JALAL, TEAM LEAD E-COMMERCE "Reduced overall response time backed by Kapture's technology and automation" ‹› IT'S EASIER DONE THAN SAID. Empower & personalize your customer support like never before. I'm in Talk to our Product Expert WORLDWIDE AMERICAS Canada United States MIDDLE EAST UAE PRODUCT * Kapture One Suite * Service CRM RESOURCES * Blog * Press Release * Case Study * Webinar * Whitepaper * Eguides * Videos * Presentations * Infographics * Careers * About Us * Referral Program INDUSTRIES * Travel * E-Commerce * Healthcare * FMCG * Pharma * Retail * Consumer Durables * Medical Helpdesk * Beauty & Cosmetics * SaaS Helpdesk * Start Ups * Large Enterprise * D2C Businesses * B2B Service CRM FEATURES * Contact Center * Service Center * Live Chat * Field Service * Ticketing Software * Self-Serve * Internal Ticketing * Mobile CRM * Helpdesk Management System * B2B Interaction Management * Help Desk Software * Cloud Help Desk * Automated Ticketing System * Reporting & Analytics CONTACT US * U.S.A. : 3930, Coral Ridge Dr, Coral Springs, FL 33065 * SINGAPORE : Kapture PTE. LTD 7500A BEACH ROAD #14-302, THE PLAZA Singapore 199591 * INDONESIA : Cohive Uptown Gondangdia Menteng: Jl. Timor No.16, RT.9/RW.4, Gondangdia, Kec. Menteng, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10350 Please Enter Your Email © 2022 KAPTURE - ALL RIGHTS RESERVED Privacy Policy INDIA : 3 M-123/A East of NGEF Layout, Kasturi Nagar, Bangalore – 560043 * +1 415-630-6777 (USA) * +62 821-1098-4343 (Indonesia) * 1800-212-797979 (INDIA) * sales@kapture.cx * * * SCHEDULE A DEMO × INCREASE CUSTOMER RETENTION RATE BY UP-TO 30% Use Kapture for Free and let the Results speak for themselves GET STARTED FOR FREE No Thanks I don't want to increase it × You're Leaving? WE WILL KEEP YOU UPDATED ON THE LATEST OF CUSTOMER SUPPORT AUTOMATION. SUBSCRIBE TO OUR NEWSLETTER Please Enter Your Email We promise not to spam you! 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