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WE MAKE DATA COLLECTION POWERFUL



The company you choose to collect your data is one of the most important
decisions you make.

OSS is one of the most respected and recommended data collection companies
around. Why? Because we treat our clients as partners. We make it our business
to understand your business and offer service and solutions that go above and
beyond what other companies can offer. And we provide the highest quality data
at prices that are more than competitive. By doing this, we make it an easy
decision to use our services - again and again and again. That is powerful.

OSS - CELEBRATING 16 YEARS OF DATA COLLECTION

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NOT ALL DATA COLLECTION COMPANIES ARE CREATED EQUAL

Do you have an experienced project manager who provides guidance every step of
the way?

Do you get suggestions about improving your questionnaire?

Do you get the right sample for your project and is it worked correctly?

Do you feel your business is valued?



CAPABILITIES

You can be confident that our capabilities will meet your needs, no matter the
scope or scale.



 

 

Online

Phone

In-Person

Mobile

Mixed Mode

 



Consumer Goods

B2B

Dining, Travel and Leisure

Healthcare

Financial Services

Technology

Retail

International

In-Home Use Tests

In-Store Evaluations

Attitude and Usage Studies

Packaging Tests

Taste Tests

Ad Evaluations

Tracking

Complex Designs Like Choice





GOING ABOVE AND BEYOND



Our client service is consultative and collaborative.

You will always work with an experienced, senior-level person.

Our engaging surveys are easy for respondents.

We offer quick turnarounds and affordable pricing.

Our goal is to add value to every project with creative, agile solutions for
every need.

We deliver high-quality and error-free data.

We use carefully chosen sample partners who share our passion.

We provide a stress-free experience for our clients.

Our programmers are skilled at handling complex programming.

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  I loved the responsive attitude and the helpfulness of my direct contact. Bob
was fantastic.
- Cambridge, MA 
  I wanted to let you know that John is an absolute pleasure to work with. Super
sharp, dedicated, responsive, proactive, great ideas, and such a great person.
It's a complex survey, our first time working with you guys (and with this
client on quant), and client is putting us in a bit of time crunch, and he is
going above and beyond to help us execute as quickly and as professionally as
possible. So happy to be working with him.
- Seattle, WA 
  Everything went well, from project definition through programming, field, and
data processing. All was smooth and on schedule. Bob is great to work with.
- Los Angeles, CA 
  As usual, I value John's input in helping to get the most value out of the
project throughout the entire process by offering advice and constructive
criticism.
- Dallas, TX 
  This was a really complex study with lots of moving parts... The programming
was well done and the attention to detail was excellent.
- Fairfield, CT 
  Bob is always prompt and responsive. He offers suggestions that are always
helpful. The printouts he delivers are always accurate. He keeps track of the
various cells in the test without confusion.
Englewood Cliffs, NJ 
  Account management from Janet Savoie and John Graham is outstanding - they are
the reason we only work with OSS.
Boston, MA 


ABOUT



OSS is a part of M/A/R/C® Research, a leader in marketing research and
consultation since 1965. As a pioneer in online interviewing, M/A/R/C® launched
its first internet survey in 1995, creating OSS as a separate division ten years
later.




OUR COMMITMENT TO SECURITY

OSS understands the importance of security and confidentiality. We go above and
beyond to protect our clients, respondents and employees. We handle all
Personally Identifiable Information (PII), Protected Health Information (PHI)
and client-related data and materials with the utmost concern for privacy and
confidentiality, adhering to HIPAA regulations and other governmental and
industry standards and best practices.




CONTACT

Alice Butler, Senior Vice President
alice.butler@marcresearch.com
 972.910.8958

John Graham, Director
john.graham@onlinesurveysolution.com
 940.231.6853


©2023