support.microsoft.com Open in urlscan Pro
13.107.253.45  Public Scan

Form analysis
3 forms found in the DOM

Name: searchForm — GET /en-us/Search/results

<form class="c-search" autocomplete="off" id="searchForm" name="searchForm" role="search" action="/en-us/Search/results" method="GET"
  data-seautosuggest="{&quot;queryParams&quot;:{&quot;market&quot;:&quot;en-us&quot;,&quot;clientId&quot;:&quot;7F27B536-CF6B-4C65-8638-A0F8CBDFCA65&quot;,&quot;sources&quot;:&quot;Microsoft-Terms,Iris-Products,DCatAll-Products&quot;,&quot;filter&quot;:&quot;+ClientType:StoreWeb&quot;,&quot;counts&quot;:&quot;5,1,5&quot;},&quot;familyNames&quot;:{&quot;Apps&quot;:&quot;App&quot;,&quot;Books&quot;:&quot;Book&quot;,&quot;Bundles&quot;:&quot;Bundle&quot;,&quot;Devices&quot;:&quot;Device&quot;,&quot;Fees&quot;:&quot;Fee&quot;,&quot;Games&quot;:&quot;Game&quot;,&quot;MusicAlbums&quot;:&quot;Album&quot;,&quot;MusicTracks&quot;:&quot;Song&quot;,&quot;MusicVideos&quot;:&quot;Video&quot;,&quot;MusicArtists&quot;:&quot;Artist&quot;,&quot;OperatingSystem&quot;:&quot;Operating System&quot;,&quot;Software&quot;:&quot;Software&quot;,&quot;Movies&quot;:&quot;Movie&quot;,&quot;TV&quot;:&quot;TV&quot;,&quot;CSV&quot;:&quot;Gift Card&quot;,&quot;VideoActor&quot;:&quot;Actor&quot;}}"
  data-seautosuggestapi="https://www.microsoft.com/msstoreapiprod/api/autosuggest"
  data-m="{&quot;cN&quot;:&quot;GlobalNav_Search_cont&quot;,&quot;cT&quot;:&quot;Container&quot;,&quot;id&quot;:&quot;c3c1c9c2m1r1a1&quot;,&quot;sN&quot;:3,&quot;aN&quot;:&quot;c1c9c2m1r1a1&quot;}" aria-expanded="false" style="overflow-x: visible;">
  <div class="x-screen-reader" aria-live="assertive"></div>
  <input id="cli_shellHeaderSearchInput" aria-label="Search Expanded" aria-expanded="false" aria-controls="universal-header-search-auto-suggest-transparent" aria-owns="universal-header-search-auto-suggest-ul" type="search" name="query"
    placeholder="Search for help" data-m="{&quot;cN&quot;:&quot;SearchBox_nav&quot;,&quot;id&quot;:&quot;n1c3c1c9c2m1r1a1&quot;,&quot;sN&quot;:1,&quot;aN&quot;:&quot;c3c1c9c2m1r1a1&quot;}" data-toggle="tooltip" data-placement="right"
    title="Search for help" style="overflow-x: visible;">
  <button id="search" aria-label="Search for help" class="c-glyph" data-m="{&quot;cN&quot;:&quot;Search_nav&quot;,&quot;id&quot;:&quot;n2c3c1c9c2m1r1a1&quot;,&quot;sN&quot;:2,&quot;aN&quot;:&quot;c3c1c9c2m1r1a1&quot;}" data-bi-mto="true"
    aria-expanded="false" style="overflow-x: visible;">
    <span role="presentation" style="overflow-x: visible;">Search</span>
    <span role="tooltip" class="c-uhf-tooltip c-uhf-search-tooltip" style="overflow-x: visible;">Search for help</span>
  </button>
  <div class="m-auto-suggest" id="universal-header-search-auto-suggest-transparent" role="group" style="overflow-x: visible;">
    <ul class="c-menu" id="universal-header-search-auto-suggest-ul" aria-label="Search Suggestions" aria-hidden="true" data-bi-dnt="true" data-bi-mto="true" data-js-auto-suggest-position="default" role="listbox" data-tel="jsll"
      data-m="{&quot;cN&quot;:&quot;search suggestions_cont&quot;,&quot;cT&quot;:&quot;Container&quot;,&quot;id&quot;:&quot;c3c3c1c9c2m1r1a1&quot;,&quot;sN&quot;:3,&quot;aN&quot;:&quot;c3c1c9c2m1r1a1&quot;}" style="overflow-x: visible;"></ul>
    <ul class="c-menu f-auto-suggest-no-results" aria-hidden="true" data-js-auto-suggest-postion="default" data-js-auto-suggest-position="default" role="listbox" style="overflow-x: visible;">
      <li class="c-menu-item" style="overflow-x: visible;"> <span tabindex="-1" style="overflow-x: visible;">No results</span></li>
    </ul>
  </div>
</form>

GET /search/results

<form id="supHomeAndLandingPageSearchBoxForm" class="supHomeAndLandingPageSearchBoxForm" method="GET" action="/search/results" autocomplete="off" role="search">
  <div class="supHomeAndLandingPageSearchBoxContainer" role="presentation">
    <input class="supHomeAndLandingPageSearchBox" id="supHomeAndLandingPageSearchBox" name="query" type="search" placeholder="How can we help you?">
    <input id="supHomeAndLandingPageIsEnrichedQuery" type="hidden" name="isEnrichedQuery" value="false">
    <button class="supHomeAndLandingPageSearchButton" id="searchsubmit" type="submit" title="Search" data-bi-mto="">
      <span class="supHomeAndLandingPageSearchIcon" aria-hidden="true"></span>
    </button>
  </div>
</form>

Name: smartFeedbackForm — javascript:void(0);

<form action="javascript:void(0);" id="extendedFeedbackForm" name="smartFeedbackForm" class="smartFeedbackForm supStickyFeedbackMarginBottom">
  <div class="ocSmartFeedbackBegin extendedFeedbackArticleInfoUseful" role="region" aria-label="Provide feedback about this article">
    <h2 id="beginFeedbackHeader" class="boldFont extendedFeedbackHeader">Was this information helpful?</h2>
    <div class="feedbackButtons" role="group" aria-labelledby="beginFeedbackHeader">
      <button class="ocFeedbackButton supStickyFeedbackButton feedbackSelection feedbackButtonBlue" name="buttonYes" type="button" data-bi-id="buttonYes" data-bi-mto="">Yes</button>
      <button class="ocFeedbackButton supStickyFeedbackButton feedbackSelection feedbackButtonBlue" name="buttonNo" type="button" data-bi-id="buttonNo" data-bi-mto="">No</button>
    </div>
  </div>
  <div id="extendedFeedback" class="ocSmartFeedbackReply ocHidden">
    <div id="extendedFeedbackHeader" class="supStickyFeedbackHeader">
      <label for="feedbackText" class="ocFeedbackHeaderIfArticleHelpful ocHidden">
        <span class="boldFont" aria-hidden="true">Thank you! Any more feedback for Microsoft?</span>
      </label>
      <label for="feedbackText" class="ocFeedbackHeaderIfArticleNotHelpful ocHidden">
        <span class="boldFont" aria-hidden="true">Can you help us improve?</span> (Send feedback to Microsoft so we can help.) </label>
    </div>
    <fieldset id="extendedFeedbackArticleExperience" class="feedbackGroup">
      <legend class="extendedFeedbackQuestionLabels">What affected your experience?</legend>
      <div class="ocFeedbackHeaderIfArticleHelpful ocHidden">
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            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="helpful_0" name="helpful_0" value="Resolved my issue" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Resolved my issue"></span>
              <span class="experienceOptionLabels">Resolved my issue</span>
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          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="helpful_1" name="helpful_1" value="Clear instructions" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Clear instructions"></span>
              <span class="experienceOptionLabels">Clear instructions</span>
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          </div>
        </div>
        <div id="articleExperience_helpful_1">
          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="helpful_2" name="helpful_2" value="Easy to follow" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Easy to follow"></span>
              <span class="experienceOptionLabels">Easy to follow</span>
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          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="helpful_3" name="helpful_3" value="No jargon" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="No jargon"></span>
              <span class="experienceOptionLabels">No jargon</span>
            </label>
          </div>
        </div>
        <div id="articleExperience_helpful_2">
          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="helpful_4" name="helpful_4" value="Pictures helped" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Pictures helped"></span>
              <span class="experienceOptionLabels">Pictures helped</span>
            </label>
          </div>
          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="helpful_5" name="helpful_5" value="Other" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Other"></span>
              <span class="experienceOptionLabels">Other</span>
            </label>
          </div>
        </div>
      </div>
      <div class="ocFeedbackHeaderIfArticleNotHelpful ocHidden">
        <div id="articleExperience_notHelpful_0">
          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="notHelpful_0" name="notHelpful_0" value="Didn't match my screen" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Didn't match my screen"></span>
              <span class="experienceOptionLabels">Didn't match my screen</span>
            </label>
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          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="notHelpful_1" name="notHelpful_1" value="Incorrect instructions" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Incorrect instructions"></span>
              <span class="experienceOptionLabels">Incorrect instructions</span>
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              <span class="experienceOptionLabels">Too technical</span>
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              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Not enough information"></span>
              <span class="experienceOptionLabels">Not enough information</span>
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        <div id="articleExperience_notHelpful_2">
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              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Not enough pictures"></span>
              <span class="experienceOptionLabels">Not enough pictures</span>
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          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="notHelpful_5" name="notHelpful_5" value="Other" data-bi-dnt="">
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    <div id="extendedFeedbackVerbatim" class="verbatimFeedback feedbackGroup">
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        placeholder="To protect your privacy, do not provide any personal information such as email address, phone number, product key, password, or credit card number."></textarea>
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    <div id="privacyStatement">
      <span>By pressing submit, your feedback will be used to improve Microsoft products and services.</span>
      <a id="privacyLink" href="https://privacy.microsoft.com/en-US/privacystatement"><span>Privacy Statement.</span></a>
    </div>
  </div>
</form>

Text Content

Related topics
×
Outlook Mail
Compose or reply
 * Create an email message
 * Suggested recipients
 * Show Bcc
 * Use @mentions
 * Add attachments
 * Check spelling
 * Add a reaction
 * Dictate emails

Send, forward, or save
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Security
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 * Open a protected message

More help
 * Calendar, People and more


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Related topics
Outlook Mail
Compose or reply
 * Create an email message
 * Suggested recipients
 * Show Bcc
 * Use @mentions
 * Add attachments
 * Check spelling
 * Add a reaction
 * Dictate emails

Send, forward, or save
 * Out of office replies
 * Delay or schedule
 * Recall a message
 * Automatic forwarding
 * Read receipt
 * Save a file or draft
 * Manual sync
 * Open or save attachment
 * Open .eml, .msg, and .oft files

Organize folders and favorites
 * Create a folder
 * Search folders
 * Move or copy an item
 * Change folder order
 * Use Favorites
 * Archive
 * Recover deleted items

Organize using rules
 * Manage messages with rules
 * Stop processing rules
 * Auto forward messages
 * Import or export rules
 * Troubleshoot broken rules
 * Use conditional formatting

Personalize and automate
 * Create a signature
 * Assign color categories
 * Automate with Quick Steps

Customize your view
 * Use dark mode
 * Change default font
 * Change message list display
 * Use list view
 * Use Focused Inbox
 * View as conversations
 * Filter and sort messages
 * Show number of messages

Teams in Outlook
 * Chat with recipients
 * Share an email
 * Status in Outlook

Security
 * Phishing and suspicious behavior
 * Safe senders
 * Blocked senders
 * Protected messages
 * Open a protected message

More help
 * Calendar, People and more


ADD RECIPIENTS TO THE SAFE SENDERS LIST IN OUTLOOK

Applies ToOutlook for Microsoft 365 Outlook 2024 Outlook 2021 Outlook 2019
Outlook 2016 Outlook on the web Outlook.com New Outlook for Windows


START EMAILS QUICKLY WITH COPILOT IN OUTLOOK

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Get started


Email addresses and domain names in the Safe Senders List are never treated as
junk email, regardless of the content of the message. You can add your Contacts
and other correspondents to the Safe Senders list to confirm you'll always
receive their messages in your inbox.

By default, email addresses in your Outlook contacts are considered safe senders
by the Junk Email Filter, but you can change this setting. Email messages from
safe senders are never moved to the Junk E-mail folder.

Notes: 

 * If you use a work or school account in Outlook, and your organization manages
   mailboxes in the Global Address List (GAL), these contacts are also
   considered safe senders. This doesn't apply to Contacts and Mail Users in the
   GAL.

 * When you send a message to a person or organization that isn’t an Outlook
   contact, the recipient email address isn’t automatically added to the Safe
   Senders List. This means that when the recipient replies to your message, the
   reply message might be moved to the Junk E-Mail folder.

Select a tab option below for the version of Outlook you're using. What version of Outlook do I have?

New OutlookClassic OutlookOutlook on the webOutlook.com

Note: If the steps under this New Outlook
tab don't work, you may not be using new Outlook for Windows yet. Select the
Classic Outlook tab and follow those steps instead.


ADD RECIPIENTS TO SAFE SENDERS LIST IN NEW OUTLOOK

 1. If you have more than one account added to new Outlook, select the account
    you want to add the settings to.

 2. Select Settings  > Mail > Junk email.
    

 3. Under Junk email, scroll down to Senders, and select the Safe senders and
    domains tab.

 4. Select + Add safe sender, and enter the email address for the recipient you
    want to add.

 5. Select OK, and then select Save.


DON'T AUTOMATICALLY INCLUDE CONTACTS IN THE SAFE SENDERS LIST IN NEW OUTLOOK

 1. Select Settings  > Mail > Junk email.

 2. Under Security options, clear the Trust email from my contacts check box.


ADD RECIPIENTS TO SAFE SENDERS LIST IN CLASSIC OUTLOOK

To add people to your Safe Senders List, do the following:

 1. On the Home tab, in the Delete group, select Block Sender (or it might
    say Junk), and then select Junk E-mail Options.
    
    

 2. On the Safe Senders tab, check the Automatically add people I e-mail to the
    Safe Senders List box.


DON'T AUTOMATICALLY INCLUDE CONTACTS IN THE SAFE SENDERS LIST IN CLASSIC OUTLOOK

 1. Click the Mail icon, and then click the Home tab.

 2. In the Delete group, click Junk, and then click Junk Email Options.

 3. On the Safe Senders tab, clear the Also trust email from my Contacts check
    box.


SEE ALSO

Overview of the Junk Email Filter


ADD RECIPIENTS TO SAFE SENDERS LIST IN OUTLOOK ON THE WEB

 1. Select Settings  > Mail > Junk email.
    

 2. Under Junk email, scroll down to Senders, and select the Safe senders and
    domains tab.

 3. Select + Add safe sender, and enter the email address for the recipient you
    want to add.

 4. Select OK, and then select Save.


DON'T AUTOMATICALLY INCLUDE CONTACTS IN THE SAFE SENDERS LIST IN OUTLOOK ON THE
WEB

 1. Select Settings  > Mail > Junk email.

 2. Under Security options, clear the Trust email from my contacts check box.


ADD RECIPIENTS TO SAFE SENDERS LIST IN OUTLOOK.COM

 1. Select Settings  > Mail > Junk email.
    

 2. Under Junk email, scroll down to Senders, and select the Safe senders and
    domains tab.

 3. Select + Add safe sender, and enter the email address for the recipient you
    want to add.

 4. Select OK, and then select Save.


DON'T AUTOMATICALLY INCLUDE ATTACHMENTS AND OTHER ITEMS IN THE SAFE SENDERS LIST
IN OUTLOOK.COM

 1. Select Settings  > Mail > Junk email.

 2. Under Security options, clear the check box Block attachments, pictures, and
    links from anyone not in my Safe senders and domains list.


RELATED TOPICS

Add the sender of a message to your contacts in Outlook for Mac

Block or unblock senders in Outlook




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