www.key.com Open in urlscan Pro
88.221.62.16  Public Scan

Submitted URL: https://info.key.com/pub/cc?_ri_=X0Gzc2X=AQjkPkSSAQGvThaG2vUavlTcWa8UpCwuzaKuSzbp91zefqjmo2jPqtFTgS7FyR4Iua2jKBLlKzd0...
Effective URL: https://www.key.com/about/security/phishing-faq.html?CMP_ID=KTT_Alerts
Submission: On July 08 via api from CZ — Scanned from DE

Form analysis 1 forms found in the DOM

Name: keybank-search-formGET /content/kco/us/en/about/search.html

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 1. About Key
 2. Security
 3. Protect Yourself from Phishing Scams

PHISHING FAQS



It’s no coincidence that phishing sounds a lot like fishing. In the sport of
fishing, an angler rigs up some bait and keeps casting into a pond in an attempt
to hook unsuspecting prey that he can later feed off of.

The more sinister world of phishing works much the same, except the bait shows
up on your computer or smartphone and you’re the unsuspecting prey. Here are
five frequently asked questions about phishing that can help you better protect
yourself.

 1. What is phishing?
    
    Phishing is a form of cybercrime. Scammers use any combination of electronic
    communications (robocalls, emails, instant messages, text messages and
    imitation websites) to trick you into sharing your personal, sensitive
    information – information the scammer then uses to commit online and
    financial fraud.

 2. What kind of information do they want?
    
    Scammers look for anything they can use to either impersonate you or access
    your existing accounts. It can be as basic as getting you to give up your
    current address, date of birth or streaming service login ID. It can be as
    serious as nabbing your Social Security Number or passwords for your bank
    account, credit cards and online payment apps.

 3. Do people really fall for that?
    
    Phishing attacks can be very convincing.
    
    * Scammers design emails and copycat websites with legitimate company logos
      and colors so they look like they’re from a bank, social networking site,
      software company or online retailer you may have a relationship with.
    * They’ll spoof (or imitate) sender information and create fake URLs close
      to the real web addresses – often off by just one letter or with an
      additional word, like “inc” or “services” – to make messages appear
      genuine.
    * While many phishing scams cast a wide net, some directly target
      individuals by using additional, personalized information obtained online.
      Known as spear phishing, these communications can seem even more credible
      because they may appear to come from an executive at your employer
      (gathered from your professional profile and the company website) or may
      include details about a recent purchase you made (obtained from your
      social media posts).
    * Phishing attacks typically include a sense of urgency to attempt to get
      you to respond quickly and without thinking. For example, a message might
      say your service will be canceled in 24 hours if your payment method isn’t
      updated.
    * Scammers can also trick you into opening an email attachment or clicking
      on a web banner that downloads malware, or malicious software, to your
      device. This software then allows them to download files, like financial
      statements, from your hard drive or track your keystrokes to decipher your
      passwords.

 4. How can I protect myself?
    
    Don’t take the bait if something seems off or too good to be true. Be
    suspicious. Think before you act. And follow some best practices:
    
    * Look for obvious signs of a fake, including poor grammar and spelling,
      suspicious sender information, a generic greeting instead of your name and
      unexpected attachments.
    * Verify any requests for your information by contacting the company or the
      individual directly – using a phone number or URL that you know is real,
      maybe even from your account statement.
    * Avoid clicking on links in text messages and emails. On your computer,
      make it a practice to hover your cursor over any link to view the
      destination URL before you click.
    * Check email addresses. Some phishing messages appear to come from a known
      company, with the sender’s name visible but the email address hidden.
      Simply hover your cursor to expand the address and easily determine if
      it’s legitimate or not.
    * Make sure the website you’re on is secure. You’ll see “https” at the
      beginning of the URL and a closed padlock icon.
    * Have different passwords for every account or use a password manager.
    * Keep your spam filter, antivirus software, browser version and smartphone
      operating system up-to-date.
    * Check your online accounts regularly. Look for activity that you didn’t
      initiate.

 5. Can I do anything to stop it?
    
    Cybercriminals are relentless. So it’s unlikely that you’ll stop all
    incoming phishing attacks. But information you provide about messages you
    receive may help thwart scammers in the future:
    
    * Alert the Federal Trade Commission Anti-Phishing Working Group by
      forwarding suspicious emails to reportphishing@apwg.org.
    * If you receive a suspicious message that appears to come from Key, do not
      respond. Instead, forward the message to reportphish@keybank.com, then
      delete the message from your mailbox.
    * Copy and send unwanted text messages to SPAM (7726). It’s free with most
      major wireless carriers.

The information and recommendations contained here have been compiled from
sources believed to be reliable and represent the best current opinion on the
subject. No warranty, express or implied by KeyBank, is made as to the absolute
correctness or sufficiency of the information contained. This is meant as
general information only; particular situations may require additional actions.

This document is designed to provide general information only and is not
comprehensive nor is it legal advice. If legal advice or other expert assistance
is required, the services of a competent professional should be sought. KeyBank
does not make any warranties regarding the results obtained from the use of this
information.



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