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https://page.inductiveautomation.com/product-support-plans?utm_medium=email&utm_source=marketo-eblast&utm_campaign=2024-10-16-support...
Submission: On October 24 via manual from IN — Scanned from DE
Submission: On October 24 via manual from IN — Scanned from DE
Form analysis 1 forms found in the DOM
POST
<form novalidate="" class="form email-form contents form-labels-outside-top" method="post" data-id="element-497" data-at="form" action-xhr="https://d.fastcdn.co/submissions">
<label class="form-label-title form-label-outside form-label" for="field-1a6d0f142c3622e687265bc2e79d1b52-0" data-at="form-text-title">First Name</label>
<input id="field-1a6d0f142c3622e687265bc2e79d1b52-0" class="form-input form-input-text required " data-at="form-text" type="text" name="First Name" data-describedby="form-validation-error-box-element-497" value="" title="First Name" placeholder=""
data-label-inside="First Name" required="" aria-required="true">
<label class="form-label-title form-label-outside form-label" for="field-1a6d0f142c3622e687265bc2e79d1b52-1" data-at="form-text-title">Last Name</label>
<input id="field-1a6d0f142c3622e687265bc2e79d1b52-1" class="form-input form-input-text required " data-at="form-text" type="text" name="Last Name" data-describedby="form-validation-error-box-element-497" value="" title="Last Name" placeholder=""
data-label-inside="Last Name" required="" aria-required="true">
<label class="form-label-title form-label-outside form-label" for="field-1a6d0f142c3622e687265bc2e79d1b52-2" data-at="form-text-title">Company</label>
<input id="field-1a6d0f142c3622e687265bc2e79d1b52-2" class="form-input form-input-text required " data-at="form-text" type="text" name="Company" data-describedby="form-validation-error-box-element-497" value="" title="Company" placeholder=""
data-label-inside="Company" required="" aria-required="true">
<label class="form-label-title form-label-outside form-label" for="field-1a6d0f142c3622e687265bc2e79d1b52-3" data-at="form-select-title">Country</label>
<div class="form-block-select">
<select autocomplete="off" id="field-1a6d0f142c3622e687265bc2e79d1b52-3" class="form-input form-select required " data-at="form-select" name="Country" data-describedby="form-validation-error-box-element-497" title="Country" required=""
aria-required="true">
<option class="hidden" value="" disabled="" selected="">-- Select one--</option>
<option class="form-select-option" value="United States" data-at="form-select-option">United States</option>
<option class="form-select-option" value="United Kingdom" data-at="form-select-option">United Kingdom</option>
<option class="form-select-option" value="Afghanistan" data-at="form-select-option">Afghanistan</option>
<option class="form-select-option" value="Albania" data-at="form-select-option">Albania</option>
<option class="form-select-option" value="Algeria" data-at="form-select-option">Algeria</option>
<option class="form-select-option" value="American Samoa" data-at="form-select-option">American Samoa</option>
<option class="form-select-option" value="Andorra" data-at="form-select-option">Andorra</option>
<option class="form-select-option" value="Angola" data-at="form-select-option">Angola</option>
<option class="form-select-option" value="Anguilla" data-at="form-select-option">Anguilla</option>
<option class="form-select-option" value="Antarctica" data-at="form-select-option">Antarctica</option>
<option class="form-select-option" value="Antigua and Barbuda" data-at="form-select-option">Antigua and Barbuda</option>
<option class="form-select-option" value="Argentina" data-at="form-select-option">Argentina</option>
<option class="form-select-option" value="Armenia" data-at="form-select-option">Armenia</option>
<option class="form-select-option" value="Aruba" data-at="form-select-option">Aruba</option>
<option class="form-select-option" value="Australia" data-at="form-select-option">Australia</option>
<option class="form-select-option" value="Austria" data-at="form-select-option">Austria</option>
<option class="form-select-option" value="Azerbaijan" data-at="form-select-option">Azerbaijan</option>
<option class="form-select-option" value="Bahamas" data-at="form-select-option">Bahamas</option>
<option class="form-select-option" value="Bahrain" data-at="form-select-option">Bahrain</option>
<option class="form-select-option" value="Bangladesh" data-at="form-select-option">Bangladesh</option>
<option class="form-select-option" value="Barbados" data-at="form-select-option">Barbados</option>
<option class="form-select-option" value="Belarus" data-at="form-select-option">Belarus</option>
<option class="form-select-option" value="Belgium" data-at="form-select-option">Belgium</option>
<option class="form-select-option" value="Belize" data-at="form-select-option">Belize</option>
<option class="form-select-option" value="Benin" data-at="form-select-option">Benin</option>
<option class="form-select-option" value="Bermuda" data-at="form-select-option">Bermuda</option>
<option class="form-select-option" value="Bhutan" data-at="form-select-option">Bhutan</option>
<option class="form-select-option" value="Bolivia" data-at="form-select-option">Bolivia</option>
<option class="form-select-option" value="Bosnia and Herzegovina" data-at="form-select-option">Bosnia and Herzegovina</option>
<option class="form-select-option" value="Botswana" data-at="form-select-option">Botswana</option>
<option class="form-select-option" value="Bouvet Island" data-at="form-select-option">Bouvet Island</option>
<option class="form-select-option" value="Brazil" data-at="form-select-option">Brazil</option>
<option class="form-select-option" value="British Indian Ocean Territory" data-at="form-select-option">British Indian Ocean Territory</option>
<option class="form-select-option" value="Brunei Darussalam" data-at="form-select-option">Brunei Darussalam</option>
<option class="form-select-option" value="Bulgaria" data-at="form-select-option">Bulgaria</option>
<option class="form-select-option" value="Burkina Faso" data-at="form-select-option">Burkina Faso</option>
<option class="form-select-option" value="Burundi" data-at="form-select-option">Burundi</option>
<option class="form-select-option" value="Cambodia" data-at="form-select-option">Cambodia</option>
<option class="form-select-option" value="Cameroon" data-at="form-select-option">Cameroon</option>
<option class="form-select-option" value="Canada" data-at="form-select-option">Canada</option>
<option class="form-select-option" value="Cape Verde" data-at="form-select-option">Cape Verde</option>
<option class="form-select-option" value="Cayman Islands" data-at="form-select-option">Cayman Islands</option>
<option class="form-select-option" value="Central African Republic" data-at="form-select-option">Central African Republic</option>
<option class="form-select-option" value="Chad" data-at="form-select-option">Chad</option>
<option class="form-select-option" value="Chile" data-at="form-select-option">Chile</option>
<option class="form-select-option" value="China" data-at="form-select-option">China</option>
<option class="form-select-option" value="Christmas Island" data-at="form-select-option">Christmas Island</option>
<option class="form-select-option" value="Cocos (Keeling) Islands" data-at="form-select-option">Cocos (Keeling) Islands</option>
<option class="form-select-option" value="Colombia" data-at="form-select-option">Colombia</option>
<option class="form-select-option" value="Comoros" data-at="form-select-option">Comoros</option>
<option class="form-select-option" value="Congo" data-at="form-select-option">Congo</option>
<option class="form-select-option" value="Congo, The Democratic Republic of The" data-at="form-select-option">Congo, The Democratic Republic of The</option>
<option class="form-select-option" value="Cook Islands" data-at="form-select-option">Cook Islands</option>
<option class="form-select-option" value="Costa Rica" data-at="form-select-option">Costa Rica</option>
<option class="form-select-option" value="Cote D'ivoire" data-at="form-select-option">Cote D'ivoire</option>
<option class="form-select-option" value="Croatia" data-at="form-select-option">Croatia</option>
<option class="form-select-option" value="Cuba" data-at="form-select-option">Cuba</option>
<option class="form-select-option" value="Cyprus" data-at="form-select-option">Cyprus</option>
<option class="form-select-option" value="Czech Republic" data-at="form-select-option">Czech Republic</option>
<option class="form-select-option" value="Denmark" data-at="form-select-option">Denmark</option>
<option class="form-select-option" value="Djibouti" data-at="form-select-option">Djibouti</option>
<option class="form-select-option" value="Dominica" data-at="form-select-option">Dominica</option>
<option class="form-select-option" value="Dominican Republic" data-at="form-select-option">Dominican Republic</option>
<option class="form-select-option" value="Ecuador" data-at="form-select-option">Ecuador</option>
<option class="form-select-option" value="Egypt" data-at="form-select-option">Egypt</option>
<option class="form-select-option" value="El Salvador" data-at="form-select-option">El Salvador</option>
<option class="form-select-option" value="Equatorial Guinea" data-at="form-select-option">Equatorial Guinea</option>
<option class="form-select-option" value="Eritrea" data-at="form-select-option">Eritrea</option>
<option class="form-select-option" value="Estonia" data-at="form-select-option">Estonia</option>
<option class="form-select-option" value="Ethiopia" data-at="form-select-option">Ethiopia</option>
<option class="form-select-option" value="Falkland Islands (Malvinas)" data-at="form-select-option">Falkland Islands (Malvinas)</option>
<option class="form-select-option" value="Faroe Islands" data-at="form-select-option">Faroe Islands</option>
<option class="form-select-option" value="Fiji" data-at="form-select-option">Fiji</option>
<option class="form-select-option" value="Finland" data-at="form-select-option">Finland</option>
<option class="form-select-option" value="France" data-at="form-select-option">France</option>
<option class="form-select-option" value="French Guiana" data-at="form-select-option">French Guiana</option>
<option class="form-select-option" value="French Polynesia" data-at="form-select-option">French Polynesia</option>
<option class="form-select-option" value="French Southern Territories" data-at="form-select-option">French Southern Territories</option>
<option class="form-select-option" value="Gabon" data-at="form-select-option">Gabon</option>
<option class="form-select-option" value="Gambia" data-at="form-select-option">Gambia</option>
<option class="form-select-option" value="Georgia" data-at="form-select-option">Georgia</option>
<option class="form-select-option" value="Germany" data-at="form-select-option">Germany</option>
<option class="form-select-option" value="Ghana" data-at="form-select-option">Ghana</option>
<option class="form-select-option" value="Gibraltar" data-at="form-select-option">Gibraltar</option>
<option class="form-select-option" value="Greece" data-at="form-select-option">Greece</option>
<option class="form-select-option" value="Greenland" data-at="form-select-option">Greenland</option>
<option class="form-select-option" value="Grenada" data-at="form-select-option">Grenada</option>
<option class="form-select-option" value="Guadeloupe" data-at="form-select-option">Guadeloupe</option>
<option class="form-select-option" value="Guam" data-at="form-select-option">Guam</option>
<option class="form-select-option" value="Guatemala" data-at="form-select-option">Guatemala</option>
<option class="form-select-option" value="Guinea" data-at="form-select-option">Guinea</option>
<option class="form-select-option" value="Guinea-bissau" data-at="form-select-option">Guinea-bissau</option>
<option class="form-select-option" value="Guyana" data-at="form-select-option">Guyana</option>
<option class="form-select-option" value="Haiti" data-at="form-select-option">Haiti</option>
<option class="form-select-option" value="Heard Island and Mcdonald Islands" data-at="form-select-option">Heard Island and Mcdonald Islands</option>
<option class="form-select-option" value="Holy See (Vatican City State)" data-at="form-select-option">Holy See (Vatican City State)</option>
<option class="form-select-option" value="Honduras" data-at="form-select-option">Honduras</option>
<option class="form-select-option" value="Hong Kong" data-at="form-select-option">Hong Kong</option>
<option class="form-select-option" value="Hungary" data-at="form-select-option">Hungary</option>
<option class="form-select-option" value="Iceland" data-at="form-select-option">Iceland</option>
<option class="form-select-option" value="India" data-at="form-select-option">India</option>
<option class="form-select-option" value="Indonesia" data-at="form-select-option">Indonesia</option>
<option class="form-select-option" value="Iran, Islamic Republic of" data-at="form-select-option">Iran, Islamic Republic of</option>
<option class="form-select-option" value="Iraq" data-at="form-select-option">Iraq</option>
<option class="form-select-option" value="Ireland" data-at="form-select-option">Ireland</option>
<option class="form-select-option" value="Israel" data-at="form-select-option">Israel</option>
<option class="form-select-option" value="Italy" data-at="form-select-option">Italy</option>
<option class="form-select-option" value="Jamaica" data-at="form-select-option">Jamaica</option>
<option class="form-select-option" value="Japan" data-at="form-select-option">Japan</option>
<option class="form-select-option" value="Jordan" data-at="form-select-option">Jordan</option>
<option class="form-select-option" value="Kazakhstan" data-at="form-select-option">Kazakhstan</option>
<option class="form-select-option" value="Kenya" data-at="form-select-option">Kenya</option>
<option class="form-select-option" value="Kiribati" data-at="form-select-option">Kiribati</option>
<option class="form-select-option" value="Korea, Democratic People's Republic of" data-at="form-select-option">Korea, Democratic People's Republic of</option>
<option class="form-select-option" value="Korea, Republic of" data-at="form-select-option">Korea, Republic of</option>
<option class="form-select-option" value="Kuwait" data-at="form-select-option">Kuwait</option>
<option class="form-select-option" value="Kyrgyzstan" data-at="form-select-option">Kyrgyzstan</option>
<option class="form-select-option" value="Lao People's Democratic Republic" data-at="form-select-option">Lao People's Democratic Republic</option>
<option class="form-select-option" value="Latvia" data-at="form-select-option">Latvia</option>
<option class="form-select-option" value="Lebanon" data-at="form-select-option">Lebanon</option>
<option class="form-select-option" value="Lesotho" data-at="form-select-option">Lesotho</option>
<option class="form-select-option" value="Liberia" data-at="form-select-option">Liberia</option>
<option class="form-select-option" value="Libyan Arab Jamahiriya" data-at="form-select-option">Libyan Arab Jamahiriya</option>
<option class="form-select-option" value="Liechtenstein" data-at="form-select-option">Liechtenstein</option>
<option class="form-select-option" value="Lithuania" data-at="form-select-option">Lithuania</option>
<option class="form-select-option" value="Luxembourg" data-at="form-select-option">Luxembourg</option>
<option class="form-select-option" value="Macao" data-at="form-select-option">Macao</option>
<option class="form-select-option" value="Macedonia, The Former Yugoslav Republic of" data-at="form-select-option">Macedonia, The Former Yugoslav Republic of</option>
<option class="form-select-option" value="Madagascar" data-at="form-select-option">Madagascar</option>
<option class="form-select-option" value="Malawi" data-at="form-select-option">Malawi</option>
<option class="form-select-option" value="Malaysia" data-at="form-select-option">Malaysia</option>
<option class="form-select-option" value="Maldives" data-at="form-select-option">Maldives</option>
<option class="form-select-option" value="Mali" data-at="form-select-option">Mali</option>
<option class="form-select-option" value="Malta" data-at="form-select-option">Malta</option>
<option class="form-select-option" value="Marshall Islands" data-at="form-select-option">Marshall Islands</option>
<option class="form-select-option" value="Martinique" data-at="form-select-option">Martinique</option>
<option class="form-select-option" value="Mauritania" data-at="form-select-option">Mauritania</option>
<option class="form-select-option" value="Mauritius" data-at="form-select-option">Mauritius</option>
<option class="form-select-option" value="Mayotte" data-at="form-select-option">Mayotte</option>
<option class="form-select-option" value="Mexico" data-at="form-select-option">Mexico</option>
<option class="form-select-option" value="Micronesia, Federated States of" data-at="form-select-option">Micronesia, Federated States of</option>
<option class="form-select-option" value="Moldova, Republic of" data-at="form-select-option">Moldova, Republic of</option>
<option class="form-select-option" value="Monaco" data-at="form-select-option">Monaco</option>
<option class="form-select-option" value="Mongolia" data-at="form-select-option">Mongolia</option>
<option class="form-select-option" value="Montenegro" data-at="form-select-option">Montenegro</option>
<option class="form-select-option" value="Montserrat" data-at="form-select-option">Montserrat</option>
<option class="form-select-option" value="Morocco" data-at="form-select-option">Morocco</option>
<option class="form-select-option" value="Mozambique" data-at="form-select-option">Mozambique</option>
<option class="form-select-option" value="Myanmar" data-at="form-select-option">Myanmar</option>
<option class="form-select-option" value="Namibia" data-at="form-select-option">Namibia</option>
<option class="form-select-option" value="Nauru" data-at="form-select-option">Nauru</option>
<option class="form-select-option" value="Nepal" data-at="form-select-option">Nepal</option>
<option class="form-select-option" value="Netherlands" data-at="form-select-option">Netherlands</option>
<option class="form-select-option" value="Netherlands Antilles" data-at="form-select-option">Netherlands Antilles</option>
<option class="form-select-option" value="New Caledonia" data-at="form-select-option">New Caledonia</option>
<option class="form-select-option" value="New Zealand" data-at="form-select-option">New Zealand</option>
<option class="form-select-option" value="Nicaragua" data-at="form-select-option">Nicaragua</option>
<option class="form-select-option" value="Niger" data-at="form-select-option">Niger</option>
<option class="form-select-option" value="Nigeria" data-at="form-select-option">Nigeria</option>
<option class="form-select-option" value="Niue" data-at="form-select-option">Niue</option>
<option class="form-select-option" value="Norfolk Island" data-at="form-select-option">Norfolk Island</option>
<option class="form-select-option" value="Northern Mariana Islands" data-at="form-select-option">Northern Mariana Islands</option>
<option class="form-select-option" value="Norway" data-at="form-select-option">Norway</option>
<option class="form-select-option" value="Oman" data-at="form-select-option">Oman</option>
<option class="form-select-option" value="Pakistan" data-at="form-select-option">Pakistan</option>
<option class="form-select-option" value="Palau" data-at="form-select-option">Palau</option>
<option class="form-select-option" value="Palestinian Territory, Occupied" data-at="form-select-option">Palestinian Territory, Occupied</option>
<option class="form-select-option" value="Panama" data-at="form-select-option">Panama</option>
<option class="form-select-option" value="Papua New Guinea" data-at="form-select-option">Papua New Guinea</option>
<option class="form-select-option" value="Paraguay" data-at="form-select-option">Paraguay</option>
<option class="form-select-option" value="Peru" data-at="form-select-option">Peru</option>
<option class="form-select-option" value="Philippines" data-at="form-select-option">Philippines</option>
<option class="form-select-option" value="Pitcairn" data-at="form-select-option">Pitcairn</option>
<option class="form-select-option" value="Poland" data-at="form-select-option">Poland</option>
<option class="form-select-option" value="Portugal" data-at="form-select-option">Portugal</option>
<option class="form-select-option" value="Puerto Rico" data-at="form-select-option">Puerto Rico</option>
<option class="form-select-option" value="Qatar" data-at="form-select-option">Qatar</option>
<option class="form-select-option" value="Reunion" data-at="form-select-option">Reunion</option>
<option class="form-select-option" value="Romania" data-at="form-select-option">Romania</option>
<option class="form-select-option" value="Russian Federation" data-at="form-select-option">Russian Federation</option>
<option class="form-select-option" value="Rwanda" data-at="form-select-option">Rwanda</option>
<option class="form-select-option" value="Saint Helena" data-at="form-select-option">Saint Helena</option>
<option class="form-select-option" value="Saint Kitts and Nevis" data-at="form-select-option">Saint Kitts and Nevis</option>
<option class="form-select-option" value="Saint Lucia" data-at="form-select-option">Saint Lucia</option>
<option class="form-select-option" value="Saint Pierre and Miquelon" data-at="form-select-option">Saint Pierre and Miquelon</option>
<option class="form-select-option" value="Saint Vincent and The Grenadines" data-at="form-select-option">Saint Vincent and The Grenadines</option>
<option class="form-select-option" value="Samoa" data-at="form-select-option">Samoa</option>
<option class="form-select-option" value="San Marino" data-at="form-select-option">San Marino</option>
<option class="form-select-option" value="Sao Tome and Principe" data-at="form-select-option">Sao Tome and Principe</option>
<option class="form-select-option" value="Saudi Arabia" data-at="form-select-option">Saudi Arabia</option>
<option class="form-select-option" value="Senegal" data-at="form-select-option">Senegal</option>
<option class="form-select-option" value="Serbia" data-at="form-select-option">Serbia</option>
<option class="form-select-option" value="Seychelles" data-at="form-select-option">Seychelles</option>
<option class="form-select-option" value="Sierra Leone" data-at="form-select-option">Sierra Leone</option>
<option class="form-select-option" value="Singapore" data-at="form-select-option">Singapore</option>
<option class="form-select-option" value="Slovakia" data-at="form-select-option">Slovakia</option>
<option class="form-select-option" value="Slovenia" data-at="form-select-option">Slovenia</option>
<option class="form-select-option" value="Solomon Islands" data-at="form-select-option">Solomon Islands</option>
<option class="form-select-option" value="Somalia" data-at="form-select-option">Somalia</option>
<option class="form-select-option" value="South Africa" data-at="form-select-option">South Africa</option>
<option class="form-select-option" value="South Georgia and The South Sandwich Islands" data-at="form-select-option">South Georgia and The South Sandwich Islands</option>
<option class="form-select-option" value="Spain" data-at="form-select-option">Spain</option>
<option class="form-select-option" value="Sri Lanka" data-at="form-select-option">Sri Lanka</option>
<option class="form-select-option" value="Sudan" data-at="form-select-option">Sudan</option>
<option class="form-select-option" value="Suriname" data-at="form-select-option">Suriname</option>
<option class="form-select-option" value="Svalbard and Jan Mayen" data-at="form-select-option">Svalbard and Jan Mayen</option>
<option class="form-select-option" value="Swaziland" data-at="form-select-option">Swaziland</option>
<option class="form-select-option" value="Sweden" data-at="form-select-option">Sweden</option>
<option class="form-select-option" value="Switzerland" data-at="form-select-option">Switzerland</option>
<option class="form-select-option" value="Syrian Arab Republic" data-at="form-select-option">Syrian Arab Republic</option>
<option class="form-select-option" value="Taiwan" data-at="form-select-option">Taiwan</option>
<option class="form-select-option" value="Tajikistan" data-at="form-select-option">Tajikistan</option>
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This website uses cookies that are necessary to deliver an enjoyable experience and ensure its correct functionality and cannot be turned off. Optional cookies are used to improve the page with analytics, by clicking “Yes, I accept” you consent to this use of cookies. Learn more I do not accept Yes, I accept Back to inductiveautomation.com PRODUCT SUPPORT PLANS CHOOSE FROM THREE SUPPORT PLANS THAT ARE AS HELPFUL AS IGNITION IS TRANSFORMATIVE. Call 1-800-266-7789 to claim your offer GET UNLIMITED IGNITION UPGRADES & KNOWLEDGEABLE SUPPORT Inductive Automation's three Ignition product support plans perfectly complement the powerful platform. Our trained Ignition support team has your back with high-quality support and answers to your questions so you can get the most out of your Ignition system. Additionally, support plans offer easy and cost-effective ways to get unlimited Ignition upgrades. UPGRADE YOUR IGNITION EXPERIENCE WITH INDUSTRY-LEADING SUPPORT New Ignition licenses include 90 days of free phone and email support. By purchasing a support plan, you can extend and enhance your support coverage, gain significant savings, and future-proof your Ignition system. IGNITION PERSPECTIVE MODULE WITH THE IGNITION PERSPECTIVE MODULE, YOU CAN EASILY BUILD MOBILE-RESPONSIVE, PURE-WEB INDUSTRIAL APPLICATIONS USING HTML5 AND INSTANTLY DEPLOY AN UNLIMITED NUMBER OF MOBILE CLIENTS THROUGH A WEB BROWSER, THE IGNITION PERSPECTIVE MOBILE APP, OR RUN THEM NATIVELY ON YOUR DEVICE. SUPPORT PACKAGE BENEFITS Each product support plan provides unlimited upgrades and different levels of access to Ignition support. Additionally, there are no limits placed on support plans: No limits on the number of support phone calls you can make, no restrictions on the number of tickets you can create, and no limits on the amount of time we’ll spend helping you. KNOWLEDGEABLE SUPPORT Our trained Ignition support team provides detailed technical support, help with installations and updates, answers to product questions, and more. Ignition support packages offer varying access to support via email, web portal, and phone. EFFICIENT TICKET SYSTEM Our Support team employs a highly effective ticketing system that provides prompt update statuses and efficient prioritization methods. UNLIMITED UPGRADES Never miss a release, and stay on the cutting edge. Upgrades for Ignition and purchased modules are free under any support plan. This alone provides ROI, as upgrades without a support plan cost 65 percent of the software’s current retail price. EXTENDED AVAILABILITY Get help or upgrade Ignition when you need it. Our technical support team is available from 6 AM to 5 PM Pacific Standard Time. For international customers, the IA Australia office and our network of distributors can provide friendly, excellent support in local time zones and languages in many parts of the globe. IGNITION SUPPORT PLANS CHOOSE A PLAN THAT’S RIGHT FOR YOU All three support plans include upgrade protection that provides unlimited free upgrades to purchased Ignition software and modules while the plan is active. So you can get total peace of mind for anywhere from 16-to-24 percent of the retail software price. Major software upgrades (stepping up a version, i.e.: from 8.1.xx to 8.3.xx) without a support plan costs up to 65 percent of the software's current retail price. BASICCARE The BasicCare plan offers standard priority response times and access to technical support representatives through the web portal and email. The cost of BasicCare is 16% of the retail price of the software at the time of purchase and is billed annually. Note: BasicCare does not include phone support. TOTALCARE The TotalCare plan provides escalated priority response times and unlimited access to support representatives through the web portal, email, or phone. The cost of TotalCare is 20% of the retail price of the software at the time of purchase and is billed annually. Additionally, TotalCare customers receive a 10% discount on training courses (excluding onsite training). PRIORITYCARE The PriorityCare plan provides the highest priority response times and unlimited access to support representatives through the web portal, email, or phone. The cost of TotalCare is 24% of the retail price of the software at the time of purchase and is billed annually. Additionally, PriorityCare customers receive a 15% discount on training courses (excluding onsite training). IGNITION PERSPECTIVE MODULE WITH THE IGNITION PERSPECTIVE MODULE, YOU CAN EASILY BUILD MOBILE-RESPONSIVE, PURE-WEB INDUSTRIAL APPLICATIONS USING HTML5 AND INSTANTLY DEPLOY AN UNLIMITED NUMBER OF MOBILE CLIENTS THROUGH A WEB BROWSER, THE IGNITION PERSPECTIVE MOBILE APP, OR RUN THEM NATIVELY ON YOUR DEVICE. BENEFITS OVERVIEW "It was a very positive experience. I still to this day feel like the tech support and the people at the office are gonna help me out. There's no problem they're not gonna solve for me." Alicia Lomas Director of Controls Engineering Redwood Materials "The support is wonderful. Even if we do get stuck and we're like, ‘we don't know how to do this,’ we know we have people to reach out to that will help us or point us in the right direction." Jonathan Swisher System Developer Sierra Nevada Brewing Co. Titus Crabb Owner & President Vertech "There’s really, really smart people that can architect a system for you, get it right, and understand what’s at stake with these projects." GET STARTED WITH A SUPPORT PLAN INTERESTED IN ADDING A SUPPORT PLAN TO YOUR IGNITION SYSTEM? FILL OUT THE CONTACT FORM BELOW OR GIVE US A CALL TODAY AT 1-800-266-7798 TO GET ANSWERS TO ANY QUESTIONS YOU MIGHT HAVE. 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