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INTRODUCTION
Welcome to MATCH Hospitality AG's privacy notice.
MATCH Hospitality AG respects your privacy and is committed to protecting your
personal data. This privacy notice will inform you as to how we look after your
personal data (including when you simply visit our website regardless of where
you visit it from) and tell you about your privacy rights and how the law
protects you.

1. IMPORTANT INFORMATION AND WHO WE ARE
Purpose of this privacy notice
This privacy notice aims to give you information on how MATCH Hospitality AG
collects and processes your personal data through your use of this website,
including any data you may provide to us (through this website or otherwise)
when you sign up to our newsletter, register an account, request a contact or
call back, register your interest in one of our products or services, purchase
anything or take part in a competition.
This website is not intended for children and we do not knowingly collect data
relating to children (being a person under the age of 16 for the purpose of this
privacy notice).
It is important that you read this privacy notice together with any other
privacy notice or fair processing notice we may provide on specific occasions,
when we are collecting or processing personal data about you, so that you are
fully aware of how and why we are using your data. This privacy notice
supplements the other notices and is not intended to override them.

Controller
MATCH Hospitality AG is the data controller and responsible for your personal
data (collectively referred to as "COMPANY", "we", "us" or "our" in this privacy
notice).

If you have any questions about this privacy notice, including any requests to
exercise your legal rights please contact us using the details set out below.

Contact details
Full name of legal entity: MATCH Hospitality AG
Name: Information Security Manager
Email address: silverstone.customerservice@match-hospitality.com
Postal address: Tödistrasse 17, 8002 Zurich, Switzerland
Telephone Number: +41 (0) 44 583 1461
You have the right to make a complaint at any time to the supervisory authority
for data protection issues in your country of residence. We would, however,
appreciate the chance to deal with your concerns before you approach your
supervisory authority, so please contact us in the first instance.

Changes to the privacy notice and your duty to inform us of changes
We keep our privacy notice under regular review.
This version was last updated on 10 June 2019.
It is important that the personal data we hold about you is accurate and
current. Please keep us informed if your personal data changes during your
relationship with us. 

Third-party links
This website may include links to third-party websites, plug-ins and
applications. Clicking on those links or enabling those connections may allow
third parties to collect or share data about you. We do not control these
third-party websites and are not responsible for their privacy statements. When
you leave our website, we encourage you to read the privacy notice of every
website you visit.

2. THE DATA WE COLLECT ABOUT YOU
Personal data, or personal information, means any information about an
individual from which that person can be identified. It does not include data
where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about
you which we have grouped together as follows (please note that depending on
your arrangement with us, we may collect some or all of these different kinds of
personal data about you):

 * Identity Data includes first name, maiden name, last name, username or
   similar identifier, title, date of birth, country of residence, language and
   gender.
 * Contact Data includes billing address, delivery address, e-mail address and
   telephone numbers.
 * Financial Data includes bank account and payment card details. Please note
   that whilst we may in limited circumstances receive payment card details from
   you, we do not store payment card details after payment has been made by you
   and received by us.
 * Transaction Data includes details about payments to and from you and other
   details of products and services you have purchased from us.
 * Technical Data includes internet protocol (IP) address, your login data,
   browser type and version, time zone setting and location, browser plug-in
   types and versions, operating system and platform and other technology on the
   devices you use to access this website.
 * Profile Data includes your username and password, purchases or orders made by
   you, your interests, preferences, feedback, and survey responses.
 * Usage Data includes information about how you use our website, products and
   services.
 * Marketing and Communications Data includes your preferences in receiving
   marketing from us and our third parties and your communication preferences.

We also collect, use, and share Aggregated Data or Pseudonymised Data such as
statistical or demographic data for any purpose. Aggregated Data or
Pseudonymised Data may be derived from your personal data but is not considered
personal data in law as this data does not directly or indirectly reveal your
identity. For example, we may aggregate your Usage Data to calculate the
percentage of users accessing a specific website feature. However, if we combine
or connect Aggregated Data or Pseudonymised Data with your personal data so that
it can directly or indirectly identify you, we will treat the combined data as
personal data which will only be used in accordance with this privacy notice.
If you require disabled or assisted access to any stadium or have special
dietary requirements, you may provide, and we may collect and store Special
Categories of Personal Data in the form of any disabilities or health conditions
you may have. Apart from this we do not collect any other Special Categories of
Personal Data about you (this includes details about your race or ethnicity,
religious or philosophical beliefs, sex life, sexual orientation, political
opinions, trade union membership, information about your health and genetic and
biometric data). Nor do we collect any information about criminal convictions
and offences.

If you fail to provide personal data
Where we need to collect personal data by law, or under the terms of a contract
we have with you and you fail to provide that data when requested, we may not be
able to perform the contract we have or are trying to enter into with you (for
example, to provide you with goods or services). In this case, we may have to
terminate our contract with you, but we will notify you if this is the case at
the time.

3. HOW IS YOUR PERSONAL DATA COLLECTED?
We use different methods to collect data from and about you, including through:

 * Direct interactions. You may give us your Identity, Contact and Financial
   Data by filling in forms or by corresponding with us by post, phone,
   e-mail,support by Live Chat or otherwise. This includes personal data you
   provide when you:
   
   * apply for or purchase our products or services;
   * create an account on our website;
   * subscribe to our service or publications;
   * request marketing information to be sent to you;
   * enter a competition or survey; 
   * if you chat with us on our live chat service; or
   * give us some feedback.
 * Automated technologies or interactions. As you interact with our website, we
   may automatically collect Technical Data about your equipment, browsing
   actions and patterns. We collect this personal data by using cookies, server
   logs and other similar technologies. We may also receive Technical Data about
   you if you visit other websites employing our cookies. Please see our cookie
   policy for further details.
   Technical Data from the following parties:
   (a)   analytics and search information providers such as Google; and
   (b)   advertising networks such as Microsoft.

 * Contact, Financial and Transaction Data from providers of technical, payment
   and delivery services.
 * Support by live chat. If you chat with us on our live chat service, you will
   be sharing your e-mail address with us for the purposes of sending you a
   transcript as well as identifying yourself to our support team. This is
   necessary to provide our service to you. In addition to this information, our
   live chat system will place a cookie in your browser which will persist until
   you quit your browser. This is required to ensure that your live chat can
   continue between separate page requests to our website. Please see our 
   cookie policy for further details. We also use records of live chats for
   staff training, to make sure we can offer you the best possible service.

 * Retention: We retain transcripts of all live chats (including name & contact
   details of the website visitor) for the purposes of auditing and training of
   staff.

4. HOW WE USE YOUR PERSONAL DATA
We will only use your personal data when the law allows us to. Most commonly, we
will use your personal data in the following circumstances:

 * Where we need to perform the contract we are about to enter into or have
   entered into with you. Performance of Contract means processing your data and
   sharing your data with third parties where it is necessary for the
   performance of a contract to which you are a party or to take steps at your
   request before entering into such a contract.
 * Where it is necessary for our legitimate interests (or those of a third
   party) and your interests and fundamental rights do not override those
   interests. Legitimate Interest means the interest of our business in
   conducting and managing our business to enable us to give you the best
   service/product and the best and most secure experience. We make sure we
   consider and balance any potential impact on you (both positive and negative)
   and your rights before we process your personal data for our legitimate
   interests. We do not use your personal data for activities where our
   interests are overridden by the impact on you (unless we have your consent or
   are otherwise required or permitted to by law). You can obtain further
   information about how we assess our legitimate interests against any
   potential impact on you in respect of specific activities by contacting us at
   silverstone.customerservice@match-hospitality.com.
 * Where we need to comply with a legal or regulatory obligation. Comply with a
   legal or regulatory obligation means processing your personal data where it
   is necessary for compliance with a legal or regulatory obligation that we are
   subject to.
   Generally, we do not rely on consent as a legal basis for processing your
   personal data; other than we may in certain circumstances rely on consent as
   a legal basis for processing your personal data in relation to sending direct
   marketing communications to you via e-mail (if you consent to them doing so).
   You have the right to withdraw consent to marketing at any time by contacting
   us at silverstone.customerservice@match-hospitality.com.

Purposes for which we will use your personal data
We have set out below, in a table format, a description of all the ways we plan
to use your personal data, and which of the legal bases we rely on to do so. We
have also identified what our legitimate interests are where appropriate.
Please note that we may process your personal data for more than one lawful
ground depending on the specific purpose for which we are using your data.
Please contact us at silverstone.customerservice@match-hospitality.com if you
need details about the specific legal ground we are relying on to process your
personal data where more than one ground has been set out in the table below.

Purpose/Activity Type of data Lawful basis for processing including basis of
legitimate interest To register you as a new customer (a) Identity
(b) Contact Performance of a contract with you To process and deliver your order
including:
(a) Sending our invoice and managing payments, fees and charges
(b) Collecting and recovering money owed to us
(c) Delivering the goods and services to you (a) Identity
(b) Contact
(c) Financial
(d) Transaction
(e) Marketing and Communications (a) Performance of a contract with you
(b) Necessary for our legitimate interests (to recover debts due to us)

To manage our relationship with you which will include:
(a) Notifying you about (i) changes to our terms or privacy policy, and (ii)
your account and purchase
(b) Asking you to provide feedback or take a survey
(c) Providing you with our general customer service communications
(d) Providing you with important last minute or emergency event communications

(e) provide support via our live chat service.

(a) Identity
(b) Contact
(c) Profile
(d) Marketing and Communications

( e) Location

(f) Site browsing

(a) Performance of a contract with you
(b) Necessary to comply with a legal obligation
(c) Necessary for our legitimate interests (to keep our records updated and to
study how customers use our products/services) To enable you to partake in a
prize draw, competition or complete a survey (a) Identity
(b) Contact
(c) Profile
(d) Usage
(e) Marketing and Communications (a) Performance of a contract with you
(b) Necessary for our legitimate interests (to study how customers use our
products/services, to develop them and grow our business) To administer and
protect our business and this website (including troubleshooting, data analysis,
testing, system maintenance, support, reporting and hosting of data) (a)
Identity
(b) Contact
(c) Technical (a) Necessary for our legitimate interests (for running our
business, provision of administration and IT services, network security, to
prevent fraud and in the context of a business reorganisation or group
restructuring exercise)
(b) Necessary to comply with a legal obligation To deliver relevant website
content and advertisements to you and measure or understand the effectiveness of
the advertising we serve to you (a) Identity
(b) Contact
(c) Profile
(d) Usage
(e) Marketing and Communications
(f) Technical Necessary for our legitimate interests (to study how customers use
our products/services, to develop them, to grow our business and to inform our
marketing strategy) To use data analytics to improve our website,
products/services, marketing, customer relationships and experiences (a)
Technical
(b) Usage Necessary for our legitimate interests (to define types of customers
for our products and services, to keep our website updated and relevant, to
develop our business and to inform our marketing strategy) To make suggestions
and recommendations to you about goods or services that may be of interest to
you (a) Identity
(b) Contact
(c) Technical
(d) Usage
(e) Profile Necessary for our legitimate interests (to develop our
products/services and grow our business)

Marketing
We strive to provide you with choices regarding certain personal data uses,
particularly around marketing and advertising. We have established the following
personal data control mechanisms:

Promotional offers from us
We may use your Identity, Contact, Technical, Usage and Profile Data to form a
view on what we thinkyou may want or need, or what may be of interest to you.
This is how we decide which products, servicesand offers may be relevant for you
(we call this marketing).

You may receive marketing communications from us if you have consented to it or
requested information from us or entered into a contract with us or if you
provided us with your details when you entered a competition or registered for a
promotion and, in each case, you have given us authority to receive that
marketing.

Third-party marketing
We will get your express opt-in consent before we share your personal data with
any company outside the MATCH Hospitality AG group of companies for marketing
purposes.

Opting out
You can ask us or third parties to stop sending you marketing messages at any
time by following the optout links on any marketing message sent to you or by
contacting us silverstone.customerservice@match-hospitality.com at at any time
or by logging into your account and checking or unchecking relevant boxes
to adjust your marketing preferences.

Where you opt out of receiving these marketing messages, we may still retain
some of your personal data and contact you in relation to your contract,
purchase or other transactions with us.

Cookies
You can set your browser to refuse all or some browser cookies, or to alert you
when websites set or access cookies. If you disable or refuse cookies, please
note that some parts of this website may become inaccessible or not function
properly. For more information about the cookies we use, please see our  cookie
policy.

Change of purpose
We will only use your personal data for the purposes for which we collected it,
unless we reasonablyconsider that we need to use it for another reason and that
reason is compatible with the original purpose.If you wish to get an explanation
as to how the processing for the new purpose is compatible with the original
purpose, please contact us at silverstone.customerservice@match-hospitality.com.

Please note that we may process your personal data without your knowledge or
consent, in compliance with the above rules, where this is required or permitted
by law.

5. DISCLOSURES OF YOUR PERSONAL DATA
We may have to share your personal data with the parties set out below for the
purposes set out in the table in paragraph 4 above.

 * Internal Third Parties. Other companies in the MATCH Hospitality group of
   companies who provide IT and system administration services and undertake
   leadership reporting.
 * External Third Parties. Including the following:
   * Service providers acting as processors who provide payment, IT and system
     administration services, with whom we need to share your information in
     order to obtain payment from you or to provide the product or service you
     have requested.
   * Professional advisers or investigators acting as processors or joint
     controllers including lawyers, bankers, auditors and insurers who provide
     consultancy, banking, legal, insurance and accounting services.
   * Law enforcement agencies or local authorities, or security services for the
     purposes of event security and safety.
   * Relevant tax authorities, regulators and other authorities acting as
     processors or joint controllers who require reporting of processing
     activities in certain circumstances.
   * Event or tournament organisers (including but not limited to Silverstone
     Circuits Ltd , FIFA, the LOC, ATP or F1).
   * Media buying and web agencies including organisations managing or
     purchasing paid search keywords or display advertising.
   * Third parties to whom we may choose to sell, transfer, or merge parts of
     our business or our assets. Alternatively, we may seek to acquire other
     businesses or merge with them. If a change happens to our business, then
     the new owners may use your personal data in the same way as set out in
     this privacy notice.
   * Companies delivering goods or services to you (in cases where we act as an
     authorised reseller and/or sales agent).
   * We may share your details with companies who provide us with communication
     services such as a live chat or e-mail providers.
 * Third parties to whom we may choose to sell, transfer, or merge parts of our
   business or our assets. Alternatively, we may seek to acquire other
   businesses or merge with them. If a change happens to our business, then the
   new owners may use your personal data in the same way as set out in this
   privacy notice.
   We require all third parties to respect the security of your personal data
   and to treat it in accordance with the law. We do not allow our third-party
   service providers to use your personal data for their own purposes and only
   permit them to process your personal data for specified purposes and in
   accordance with our instructions.

6. INTERNATIONAL TRANSFERS
We share your personal data within the MATCH Hospitality group. This will
involve transferring your data outside the European Economic Area (EEA).

Your personal data information may be processed in Switzerland and may be stored
and used elsewhere depending on the location of the MATCH Hospitality group
company or service provider who is permitted to access such information under
these rules (and such locations may include countries which may not afford the
same level of protection of such data as the country from which you provided the
information).

Some of our external third parties are based outside the European Economic Area
(EEA) so their processing of your personal data will involve a transfer of data
outside the EEA.

Whenever we transfer your personal data out of the EEA, we ensure a similar
degree of protection is afforded to it by seeking to implement at least one of
the following safeguards:

 * We will only transfer your personal data to countries that have been deemed
   to provide an adequate level of protection for personal data by the European
   Commission. For further details, see European Commission: Adequacy of the
   protection of personal data in non-EU countries.
 * Where we use certain service providers, we may use specific contracts
   approved by the European Commission which give personal data the same
   protection it has in Europe. For further details, see European Commission:
   Model contracts for the transfer of personal data to third countries.

7. DATA SECURITY
We have put in place appropriate security measures to prevent your personal data
from being accidentally lost, used, or accessed in an unauthorised way, altered,
or disclosed. In addition, we limit access to your personal data to those
employees, agents, contractors and other third parties who have a business need
to know. They will only process your personal data on our instructions and they
are subject to a duty of confidentiality. However, the Internet is an open
system and we cannot guarantee that unauthorised third parties will never be
able to defeat those measures or use your personal information for improper
purposes.

We have put in place procedures to deal with any suspected personal data breach
and will notify you and any applicable regulator of a breach where we are
legally required to do so.

If you communicate with us by e-mail, you should note that the secrecy of
Internet e-mail is uncertain. By sending sensitive or confidential e-mail
messages or information which are not encrypted you accept the risk of such
uncertainty and possible lack of confidentiality over the Internet.

8. DATA RETENTION

How long will you use my personal data for?
We will only retain your personal data for as long as necessary to fulfil the
purposes we collected it for, including for the purposes of satisfying any
legal, accounting, or reporting requirements and/or, where you have provided
your consent, future marketing, and other related communications with you.

To determine the appropriate retention period for personal data, we consider the
amount, nature, and sensitivity of the personal data, the potential risk of harm
from unauthorised use or disclosure of your personal data, the purposes for
which we process your personal data and whether we can achieve those purposes
through other means, and the applicable legal requirements.

By law we have to keep basic information about our customers (including Contact,
Identity, Financial and Transaction Data) for up to six years after they cease
being customers for tax purposes.

In some circumstances you can ask us to delete your data (please see Request
erasure below for further information).

In some circumstances we may anonymise your personal data (so that it can no
longer be associated with you) for research or statistical purposes in which
case we may use this information indefinitely without further notice to you.

9. YOUR LEGAL RIGHTS
Under certain circumstances, you have rights under data protection laws in
relation to your personal data. You have the right to:

 * Request access to your personal data (commonly known as a "data subject
   access request"). This enables you to receive a copy of the personal data we
   hold about you and to check that we are lawfully processing it.
 * Request correction of the personal data that we hold about you. This enables
   you to have any incomplete or inaccurate data we hold about you corrected
   (though we may need to verify the accuracy of the new data you provide to
   us). If we provide you with an account, you may review, correct, update or
   change your personal information at any time by accessing your account on
   http://www.match-hospitality.com.
 * Request erasure of your personal data. This enables you to ask us to delete
   or remove personal data where there is no good reason for us continuing to
   process it. You also have the right to ask us to delete or remove your
   personal data where you have successfully exercised your right to object to
   processing (see below), where we may have processed your information
   unlawfully or where we are required to erase your personal data to comply
   with local law. Note, however, that we may not always be able to comply with
   your request of erasure for specific legal reasons which will be notified to
   you, if applicable, at the time of your request.
 * Object to processing of your personal data where we are relying on a
   legitimate interest (or those of a third party) and there is something about
   your particular situation which makes you want to object to processing on
   this ground as you feel it impacts on your fundamental rights and freedoms.
   You also have the right to object where we are processing your personal data
   for direct marketing purposes. In some cases, we may demonstrate that we have
   compelling legitimate grounds to process your information which override your
   rights and freedoms.
 * Request restriction of processing of your personal data. This enables you to
   ask us to suspend the processing of your personal data in the following
   scenarios: (a) if you want us to establish the data's accuracy; (b) where our
   use of the data is unlawful but you do not want us to erase it; (c) where you
   need us to hold the data even if we no longer require it as you need it to
   establish, exercise or defend legal claims; or (d) you have objected to our
   use of your data but we need to verify whether we have overriding legitimate
   grounds to use it.
 * Request the transfer of your personal data to you or to a third party. We
   will provide to you, or a third party you have chosen, your personal data in
   a structured, commonly used, machine-readable format. Note that this right
   only applies to automated information which you initially provided consent
   for us to use or where we used the information to perform a contract with
   you.
 * Withdraw consent at any time where we are relying on consent to process your
   personal data. However, this will not affect the lawfulness of any processing
   carried out before you withdraw your consent. If you withdraw your consent,
   we may not be able to provide certain products or services to you or fulfil
   our contractual obligations. We will advise you if this is the case at the
   time you withdraw your consent.
   If you wish to exercise any of the rights set out above, please contact us at
   silverstone.customerservice@match-hospitality.com.

No fee usually required
You will not have to pay a fee to access your personal data (or to exercise any
of the other rights). However, we may charge a reasonable fee if your request is
clearly unfounded, repetitive or excessive.

What we may need from you
We may need to request specific information from you to help us confirm your
identity and ensure your right to access your personal data (or to exercise any
of your other rights). This is a security measure to ensure that personal data
is not disclosed to any person who has no right to receive it. We may also
contact you to ask you for further information in relation to your request to
speed up our response.

Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it
may take us longer than a month if your request is particularly complex or you
have made a number of requests. In this case, we will notify you and keep you
updated.

QUESTIONS OR SUGGESTIONS
If you have questions or suggestions about this Privacy Notice or your personal
data, please contact us at silverstone.customerservice@match-hospitality.com.


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