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Home/News/FOSC chat: Convoy’s CEO on building flexibility into the model
FreightWaves LIVELogistics


FOSC CHAT: CONVOY’S CEO ON BUILDING FLEXIBILITY INTO THE MODEL


‘I’M LEANING LESS TO TRYING TO CONTROL THE VOLATILITY NECESSARILY AND FINDING
WAYS TO HEDGE AGAINST THE VOLATILITY’

Todd MaidenMonday, May 9, 2022
1 minute read
Craig Fuller and Dan Lewis chat at The Future of Supply Chain. (Photo: Jim
Allen/FreightWaves)
Listen to this article

0:00 / 2:11
1X
BeyondWords

This fireside chat recap is from Day 1 of FreightWaves’ The Future of Supply
Chain live event being held in Rogers, Arkansas. For more information and
content from the event, click here.

FIRESIDE CHAT TOPIC: Navigating volatility in freight markets.

DETAILS: Convoy’s Dan Lewis chats about managing the ups and down of the
trucking markets.

SPEAKER: Lewis is the CEO and co-founder of Convoy.

BIO: Before Convoy, Lewis served as general manager of new shopping experiences
at Amazon, after having product and data roles at Microsoft, Google and various
startups. Lewis started his career in supply chain and strategy consulting for
Oliver Wyman, working in operations across Europe, Latin America and the U.S.

> KEY QUOTES FROM LEWIS:
> 
> 
> 
> On navigating volatility: “It’s like almost trying to forecast the stock
> market. It’s really hard to predict what’s going to happen. I’m leaning less
> to trying to control the volatility necessarily and finding ways to hedge
> against the volatility. Or, build a business model and a capacity model that
> is designed to adapt to different market conditions and that’s what it
> optimizes for.”
> 
> On building flexibility in the model: “I remember thinking when I first
> started Convoy, ‘We can forecast the market.’ And then I stopped thinking that
> at one point. Instead of trying to do that, I want to focus on building our
> entire business to be reactive and flexible to what’s happening in the market,
> in that short term, whether it’s weeks or months … and support our customers
> through that.”
> 
> On the rigidity of some supply chain budgets: “Shippers have an obligation to
> come up with a really tight budget and fixed budget. That’s just the way the
> procurement works and the way their CFOs expect the things to come out. I
> think part of this is education too around this industry might be a bit
> different.”  

Click for more FreightWaves articles by Todd Maiden.

 * Forward Air acquires West Coast intermodal drayage provider
 * Universal Logistics beats in Q1, ups expectations for 2022
 * Echo adds expedited LTL, temperature-controlled warehouses in latest deal







The FREIGHTWAVES TOP 500 For-Hire Carriers list includes Universal Logistics
(No. 23) and Forward Air (No. 37).

Tags
2022 Future Of Supply Chain Convoy dan lewis freight brokerage
Todd MaidenMonday, May 9, 2022
1 minute read

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TODD MAIDEN

Based in Richmond, VA, Todd is the finance editor at FreightWaves. Prior to
joining FreightWaves, he covered the TLs, LTLs, railroads and brokers for RBC
Capital Markets and BB&T Capital Markets. Todd began his career in banking and
finance before moving over to transportation equity research where he provided
stock recommendations for publicly traded transportation companies.



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