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YOUR CUSTOMER FEEDBACK IS TRYING TO TELL YOU SOMETHING.

Keatext removes the tedious work of analyzing customer feedback and helps you
instantly find what needs immediate attention to improve your customer
experience.







DISCOVER WHAT NEEDS IMMEDIATE ATTENTION FROM YOUR CUSTOMER FEEDBACK, WITHOUT THE
HEAVY LIFTING.


 1. SPEND 98% LESS ANALYSIS TIME ANALYZING FEEDBACK.
    
    We analyze thousands of your customer comments in just minutes using plug
    and play AI text analytics.
    
    Keatext allows you to free up your team to prioritize solutions instead of
    spending hours on analysis that should be automated.
    
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    Learn more

    


 2. GET A FULL PICTURE OF YOUR FEEDBACK IN 15 MINUTES.
    
    We give you an omnichannel view of all your feedback, in one platform. And
    in real time!
    
    Our AI identifies sentiment and intent in your customer data, and
    automatically groups similar topics together.
    
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    Learn more

    


 3. QUICKLY AND EASILY IDENTIFY ROADBLOCKS IN YOUR CUSTOMER JOURNEY.
    
    We provide a dashboard that serves your KPIs and helps you immediately
    identify problems that need to be resolved right away.
    
    Keatext enables you to drill down into more context and analytics from top
    level insights on the dashboard.
    
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OVER 20 MILLION COMMENTS ANALYZED FOR OUR CLIENTS




OUR CUSTOMER FEEDBACK IS GOLD TO US, TOO.

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"Our model is to give our owners the absolute best experience possible. We
really saw Keatext as an opportunity to make what was already good much better,
and to take it to the next level."

Rick Tramontana
Director of Owner Relations at Breckenridge Grand Vacations

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Read our case studies

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“Even reading through a few hundred ratings and reviews to see what jumps out
and what some of the themes are takes a lot of time that we don't have. Instead
of 8 hours to parse the details of the data in 6,000 reviews, it takes me 10
minutes using Keatext.”

Alisha Manion
Account Manager at Sampler

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Read our case studies

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"The biggest improvement Keatext brought is facilitating our culture change. BRP
wants the customer to be at the center of everything it does. Having an easy way
to understand the customer helps us accomplish this."

Myshka Sansoin
Customer Advocate at BRP

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Read our case studies

Keatext decorative accent

"We teamed up with Keatext not only because of its ease of use and seamless
integration with our existing platform, but also because we share the same
philosophy of continually improving the customer experience."

Bob Kobek
President at Customer Count

Right Arrow

Read our case studies

Keatext decorative accent

"Our model is to give our owners the absolute best experience possible. We
really saw Keatext as an opportunity to make what was already good much better,
and to take it to the next level."

Rick Tramontana
Director of Owner Relations at Breckenridge Grand Vacations

Right Arrow

Read our case studies

Keatext decorative accent

“Even reading through a few hundred ratings and reviews to see what jumps out
and what some of the themes are takes a lot of time that we don't have. Instead
of 8 hours to parse the details of the data in 6,000 reviews, it takes me 10
minutes using Keatext.”

Alisha Manion
Account Manager at Sampler

Right Arrow

Read our case studies

Keatext decorative accent

"The biggest improvement Keatext brought is facilitating our culture change. BRP
wants the customer to be at the center of everything it does. Having an easy way
to understand the customer helps us accomplish this."

Myshka Sansoin
Customer Advocate at BRP

Right Arrow

Read our case studies

Keatext decorative accent

"We teamed up with Keatext not only because of its ease of use and seamless
integration with our existing platform, but also because we share the same
philosophy of continually improving the customer experience."

Bob Kobek
President at Customer Count

Right Arrow

Read our case studies

Keatext decorative accent

"Our model is to give our owners the absolute best experience possible. We
really saw Keatext as an opportunity to make what was already good much better,
and to take it to the next level."

Rick Tramontana
Director of Owner Relations at Breckenridge Grand Vacations

Right Arrow

Read our case studies

Keatext decorative accent

“Even reading through a few hundred ratings and reviews to see what jumps out
and what some of the themes are takes a lot of time that we don't have. Instead
of 8 hours to parse the details of the data in 6,000 reviews, it takes me 10
minutes using Keatext.”

Alisha Manion
Account Manager at Sampler

Right Arrow

Read our case studies

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UNLOCK INSIGHT IN 98% LESS TIME.

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OUR PRODUCT

 * Our Platform
 * Connectors
 * Add-ons
 * Services
 * Pricing

SOLUTIONS

 * CX Programs
 * Marketing Strategies
 * Product Management
 * Contact Centre Performance
 * Employee Engagement

PARTNERS PROGRAMS

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RESOURCES

 * Blog
 * Case Studies
 * Guides
 * Infographics
 * Help Center
 * API Documentation
 * Careers
 * Our Team and History



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suite 108
Montreal (Quebec)
H2T 2A4

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