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BILL PRIVACY NOTICE
Effective date: January 22, 2024
To review the previous Privacy Notice, click here.
This Privacy Notice applies to Bill.com, LLC, BILL Operations, LLC, Bill.com
International, Inc., Bill.com Canada, LLC, Bill.com International, LLC, and
Bill.com Capital Holdings, LLC (collectively, “BILL”) and the BILL family of
companies, including DivvyPay, LLC,(together, along with its affiliates,
successors, and assigns, “BILL Companies”, “We”, “Us”, or “Our”). It governs
Our collection and handling of personal information about you (“You,” “Your” or
“Yourself”) when You interact with Us through any websites, applications,
promotions, products, and services offered by any of the BILL Companies
(collectively, the “Services”), including all those that link to this Privacy
Notice, as well as any any surveys, rewards, promotions, sweepstakes, contests,
referrals, or other marketing activities conducted by the BILL Companies or in
connection with the Services (collectively “ Marketing”). This Privacy Notice
does not apply to business information You might provide. When You share
information with Us, or bring over information from third parties (like a bank
or accounting software provider), We use that data together, not just within the
individual offering(s) You’re using, such as Bill Payments, Accounts
Receivables, Consoles, Card Disbursements, Spend and Expense, and Financial
Planning Services.
If you are a resident of California, you are entitled to certain notices and
disclosures regarding our collection and use of your personal information at or
before the time of collection. You may review the disclosures that are required
by a California Notice at Collection here.
Capitalized terms not defined in this Privacy Notice have the meanings given to
them in Our terms of service that apply to the Services that You use. Please
review this Privacy Notice carefully.
The BILL Companies will share Your information only as described in this Privacy
Notice, or as permitted by law. The BILL Companies will not sell, lease, rent,
or trade Your personal information to any third party for that party’s marketing
or promotional purposes, unless You give Your consent.
If You are an individual, or are acting on behalf of an individual, and obtained
a BILL account primarily for personal, family, or household purposes, please
read our Consumer Privacy Notice to understand our privacy practices and the
privacy choices available to You.
By continuing to use the Services or participating in Marketing after being
provided with this Privacy Notice, You consent to BILL Companies’ policies and
practices as described herein.
This Privacy Notice explains:
* Information We Collect and the Sources From Which We Collect it
* How We Use The Information We Collect
* How We Share or Disclose the Information We Collect
* How Long We Retain Information
* Your Choices and Personal Information Rights
* How We Protect the Security of Your Information
* International Transfers
* Notices to Consumers
* Information for Children Under the Age of 18
* Updates to this Privacy Notice
* How to Contact Us
* US State Supplemental Privacy Notice
* Supplemental Privacy Notice for Canadian Users
* Supplemental Privacy Notice for European and United Kingdom Residents
I. INFORMATION WE COLLECT AND THE SOURCES FROM WHICH WE COLLECT IT
The BILL Companies collect information about You from:
* You;
* Your use of the Services or Your participation in Marketing; and
* Third parties.
The Services You use and how You use them dictate the information We collect.
A. INFORMATION WE COLLECT FROM YOU
We collect information from You when You use the Services, contact Us for
support, or provide Us with feedback on the Services. As new products, services,
or features are offered on the platform, We may collect new and different types
of information from You when You use the Services or contact Us in connection
with Your account. The information We receive about You depends on the context
of Your interactions with Us, how You configure Your account, the choices that
You make, including Your privacy settings, Your location and applicable law.
1. Account information. When You sign up for an account or register as a User,
We collect contact and identifying information about You, including but not
limited to: Your name; billing address; phone number; email; Tax
Identification Number or Social Security Number (collectively, “TIN”); date
of birth (natural persons); government-issued identification (natural
persons); and Organization information, including company name and address,
formation documents, business license, tax documents, Organization revenue,
phone number and business email address. We may require You to provide
device information to receive multi-factor authentication.
2. Financial information. When You use the Services to make or receive payments
or apply for or use certain Services, such as a line of credit, bank
account, loan, or expense reimbursements, we may collect certain financial
information from You, including bank routing and account information, bank
statements and bank transaction history, personal and/or business credit
score, verification of bank account ownership, and/or a credit or debit card
to bill any Fees.
3. Information about Your Users, Customers, Employees and Vendors. We may
collect information from You about Your Users, Customers, Employees and/or
Vendors, including but not limited to name, address, email address, phone
number, TIN, and financial information, which may be based on Your use of
the Services (e.g. when You sync the Services with Your accounting and/or
payroll vendors), and payment instructions.
4. Payment transaction information. When You request, make, receive, record, or
otherwise process a payment or reimbursement through the Services, We
collect information about the transaction and the transacting parties, such
as the date, time and location(s) of the transaction, identifying
information of the sender and recipient, the payment or transfer amount(s),
bank account information for the sender and/or recipient, a description of
the transaction, and any Fees charged by the BILL Companies.
5. Feedback. We collect information that You choose to provide to Us in
connection with Your feedback about the BILL Companies or the Services,
including through Your use of the Services or Your participation in
Marketing.
6. Online forms. We collect the information that You provide to Us through
online forms, including but not limited to forms on Our Website or social
media forms, such as webinar sign-up forms or LinkedIn forms.
7. Marketing participant information. We collect the information that You
provide voluntarily in connection with Your participation in Marketing,
including but not limited to engagement with event booths, sweepstakes,
contests, promotions, awards, surveys, and referrals.
8. Other. When You use the Services or otherwise engage with the BILL
Companies, even if You do not establish or use an Account, We may collect
information about You, such as name, email address, phone, and mailing
address. We may also collect information from You when You visit our
Website.
B. INFORMATION WE COLLECT FROM YOUR USE OF THE SERVICES
1. Device information. We collect information about Your device when You
install, access, or use the Services on that device. The device information
that we collect may include: IP address; hardware model; operating system
information; unique device identifier and other technical identifiers; app
version; browser information; device or browser preferences; and mobile
network. Your device may also allow Us to collect and use information
received through device-based settings, such as access to Your contacts,
camera, or photos, based on Your settings. See section V (“Your Choices and
Personal Information Rights”) for additional information on managing Your
device settings.
2. Geolocation. We collect the location of the device that You are using to
access the Services.
3. Cookies and similar technologies. We, Our service providers, and third party
partners may use tools such as cookies, web beacons, pixels, and similar
technologies (collectively “cookies”) to collect information about You and
Your use of the Services. We use cookies so we can provide the experiences
You request, recognize Your visits, track Your interactions, and improve
Your and other customers’ experiences. Our use of cookies typically fall
into one of the following general categories:
* Essential cookies are necessary for the operation of Our Website, the
Services, and applications. Without these cookies, Our Website and Services
will not perform as smoothly for You as We would like, and We may not be able
to provide certain core functions and features, as well as identify irregular
or fraudulent behavior and improve security of the Services.
* Functional cookies allow Us to provide You with a more personal experience
and avoid having You to re-enter your preferences every time You visit our
Services by, for e.g. remembering Your login details, ensuring the security
of Your account when logged-in, and operating the Website and Your account
according to Your choices.
* Performance cookies collect information about the use of our Website and the
Services, and enable Us to improve the way they work. For example, analytics
cookies show Us the most frequently visited pages and analyze site traffic.
We use them to analyze broad trends and patterns of usage on our Website,
rather than to monitor the usage of any particular individual. We use
third-party service providers, including Google Analytics, to analyze the use
of our Website.
* Social Media cookies collect information about Your visits to our Website,
but only when You are logged in to your social media account(s).
* Marketing cookies track browsing habits and are used to deliver targeted
(interest-based) advertising. You can opt out of receiving interest-based ads
for web properties here.
You have control over some of the information We collect from cookies and how
We use it. Please see Section V (“Your Choices and Personal Information
Rights”) for more information.
4. Services use information. We collect information about how You access and
use the Services, including but not limited to: Your IP address; the domain
name of the Internet Service Provider You use; the date(s) and time(s) You
access the Services; the pages You access and view; any term(s) You search;
unique device identifiers.
5. Information from third parties You choose to interact with through the
Services. We collect information about You from third parties with whom You
interact through the Services, including but not limited to Your Vendors or
Customers. We may also collect information about You from third party
services that are supported by, sync, or integrate with the Services,
including but not limited to third-party data entry services or accounting
and payroll software providers.
C. INFORMATION WE COLLECT ABOUT YOU FROM THIRD PARTIES
We may obtain information about You from third parties where permitted by
applicable law. We protect and process information obtained from those parties
as described in this Privacy Notice, consistent with any additional restrictions
imposed by the source of the information. Our sources may vary over time and
depend upon how You use the Services.
1. Other Users. We may receive information about You from other Users, such as
Your accountant, bookkeeper, Your employer, or other business customers
using the Services. For example, others may be able to input information
about You--e.g., one of BILL’s customers may share information about You
with Us in order to use and benefit from the Accounts Receivable or Accounts
Payable Services. We may also collect such information through features like
referral programs.
2. Social networks. We may receive information about You when You interact with
Our Services through various social networks, for example, by “liking” Us on
Facebook or “following” us on X or LinkedIn. The types of information we
receive depends on Your privacy settings with the particular social network.
You should always review, and, if necessary, adjust Your privacy settings on
third party websites, mobile applications and services before linking or
connecting them to our Services.
3. Identity verification providers. We collect information about You, such as
contact details, Organization information, and financial details, from third
party identification verification providers. This may include email and
telecommunication providers.
4. Risk management, cybersecurity, and anti-fraud providers. We collect
information about You, such as contact details, Organization information,
and financial details, from fraud detection and prevention and security
providers. This may include email and telecommunication providers.
5. Publicly-available and third-party sources. We collect information about
current and prospective Users of the Services from publicly and/or
commercially available services, including but not limited to lead
generation services, providers of customer and lead data, and marketing
partners, as well as enriched data about visitors to Our Website, all as
permitted by law.
6. Credit bureaus. Some of Our Services rely on information about You or Your
Organization that we receive from personal and business credit reporting
agencies.
7. Joint offering partners. We may offer co-branded services or experiences or
engage in joint-marketing activities with others, including through online
or live events, and will receive information about You or Your Organization
from these partners.
8. Third parties that You connect to the Services. If You choose to sync or
connect an external account/service with Your account, we will receive
information from that account/service according to Your settings with that
account/service.
II. HOW WE USE THE INFORMATION WE COLLECT
We use the information that We collect for purposes of:
* providing or facilitating the Services;
* improving the Services;
* maintaining the security of the Services and Our Network;
* marketing Our products and Services and other products and services offered
through the Our platform (unless You choose to opt out); and
* as required or permitted by law.
A. TO PROVIDE OR FACILITATE THE SERVICES
1. Registering Your Account. When You create an account or enroll as a User, we
use the information We collect about You, including any identifying
information or financial information, for purposes related to the review,
establishment, provision, administration, maintenance and monitoring of Your
Account or Your use of the Services. We also use this information to verify
Your identity and Your eligibility to use the Services, and to comply with
applicable law.
2. Providing or facilitating the Services to You. We use the information We
collect about You, together with information You provide about Your
Customers, employees and Vendors and the content that You upload to the
Services, to provide the Services to You. We also use Your information to
facilitate transactions requested by You and to provide You with transaction
history and account information.
3. Providing customer service and technical support. We use Your information,
including Your name, phone number, email address, account number, payment
history and device information, to process and respond to Your requests or
inquiries, and to provide You with customer service, technical support, or
software updates.
4. Communicating with You. We use Your information to communicate with You,
including by e-mail, SMS, push notification or phone, about the Services or
Your account, and to provide You with security, technical, support, and
administrative messages, including for purposes of multi-factor
authentication.
When contacting You by phone, We may use, and You consent to receive, as
permitted by applicable law, informational autodialed calls and text
messages, as described in the terms of service applicable to the Services
You use. If You wish to opt out of receiving autodialed calls or text
messages from Us, You can contact Our Customer Support by clicking on Help
once You have logged in (if You are unable to log in, please click on the
chat modal here to connect with Us). You understand that if You opt out of
receiving informational autodialed calls or text messages, such as for
multi-factor authentication, You may lose access to certain features and
functionalities of the Services, including but not limited to the ability to
request or send payments through the Services. We may, without further
notice or warning and in Our sole discretion, where permitted by law,
monitor or record telephone conversations between US or Our agents and You
or anyone acting on Your behalf, for quality control and training purposes
or for Our protection. While Your communications with Us may be overheard,
monitored, or recorded, not all telephone lines or calls may be recorded by
Us, and We do not guarantee that recordings of any particular telephone
calls will be retained or retrievable.
B. TO IMPROVE THE SERVICES
1. Improving and developing the Services. We use Your information, including
Your payment transaction information and Your feedback to Us, to analyze
trends, monitor usage or traffic patterns (including to better understand
how You use the Services), develop new products or features, and improve and
enhance the Services.
2. Links to other websites or applications. If You link to a third-party
service, website, application, or any services offered through such sites
and applications, through the Services, We may track whether the link has
been followed to improve the Services, understand how You use the Services,
and build and improve Our partnership activities. This Privacy Notice does
not apply to and We are not responsible for any third-party websites or
applications or any services offered through such sites and applications
that are not owned or controlled by Us , including those that link to the
Services. To understand how third parties process and protect Your
information, We recommend You review their privacy policies, terms of use,
and websites.
C. TO MAINTAIN A SECURE ENVIRONMENT
1. Protecting Your Account. We use Your information to prevent, detect,
investigate, and report fraud, security incidents, errors, unauthorized
transactions, or other activities that may violate Our policies or be
illegal.
2. Ensuring the reliability, safety, and security of the Service. We use the
information that We collect to secure and protect the integrity of Our
Network, prevent unauthorized access to the Services, help diagnose and
troubleshoot potential hardware malfunctions, and otherwise secure the
Service.
3. Compliance with the law. We use the information that We collect to comply
with and enforce our Terms of Services and all laws and regulations
applicable to the Services.
D. MARKETING AND PROMOTIONAL PURPOSES
1. Marketing and advertising. We use the information that We collect about You
to market the Services to You, to communicate with You about products,
features, or Marketing, and to tailor ads based on Your interests and
browsing history (please see Section I.B.3. (Cookies and similar
technologies)). If We send You a marketing email, We will provide You with
information on opting out of future marketing emails or communications from
Us. If You opt out, We can continue to send You informational communications
relating to the use of the Services, such as transaction receipts or
administrative messages about Your account. We may also use information
about You for Our marketing purposes, including to identify other similar
prospective customers who may be interested in the Services.
2. Referrals. If You refer another person to the Services, we will collect a
name and email address for the referral. We will use this information to
send an email invitation to use BILL to the person You are referring. We may
retain the referral information, but solely for the purpose of tracking the
success of Our referral program.
3. Sweepstakes, contests, and other promotions. We may use the information that
You voluntarily provide in connection with a sweepstakes, contest or other
promotion (“Promotion”) sponsored by BILL Companies in accordance with the
official rules for the Promotion.
E. AS REQUIRED OR PERMITTED BY LAW
We may use the information We collect about You as required or permitted by
law. Such uses include, but are not limited to, compliance with anti-money
laundering and anti-terrorism financing laws, “know your customer” regulations,
and OFAC sanctions requirements.
We may also use information about You where You have given Us consent to do so
for a specific purpose not listed above. As one example, We may publish
testimonials or featured customer stories to promote the Services, with Your
permission.
III. HOW WE SHARE OR DISCLOSE THE INFORMATION WE COLLECT
We share or disclose Your information:
* within the BILL Companies;
* with third parties that You authorize;
* with Our service providers and third party partners;
* as required or permitted by law; and
* with Your consent.
A. WITHIN THE BILL COMPANIES
We may share Your information within BILL Companies and any affiliates or
subsidiaries of these companies or Our parent company, Bill.com Holdings, Inc.
for the purposes identified in this Privacy Notice. As the Services grow and
expand, including into other countries, we may add to Our corporate family.
B. WITH THIRD PARTIES THAT YOU AUTHORIZE
1. With other Users on Your BILL Account. If You are the Administrator for an
account, We will share Your information with Your Users in accordance with
Your account settings and preferences. If You are a User, the Account
Administrator can access certain of Your information and change certain of
Your settings, and We may send information about Your Use of the Service to
the Administrator.
2. With Your authorized service providers. If You sign up or authorize Your
accountant, payroll or another third party service provider to use or access
the Services on Your behalf or to use Your account, including by linking
Your account to a Console, we will share Your information with that
authorized third party.
3. With third parties You choose to interact with through Us. We share Your
information with third parties that You choose to interact with through the
Services, including, but not limited, to Your Vendors or Customers. We may
also share Your information with third party services that are supported by
and integrate or sync with the Services, based on Your choices and account
settings, such third-party data entry services, accounting software
providers, payroll providers, or social media sites that link to the
Services. This Privacy Notice does not apply to collection, storage, or
other processing of Your information by third parties. The privacy practices
of third parties, such as accounting software providers or social media
sites, are governed solely by their privacy policies and terms of use. To
understand how third parties process and protect Your information, We
recommend that You review their privacy policies, terms of use, and
websites.
4. Fraud prevention. We may share information about changes to Your BILL
account, such as changes to a bank account or to Your address, with Your
Vendors or Customers for purposes of fraud prevention and detection.
5. With others on the Our Network. We may share certain information about You
with members of the Our Network, in accordance with the Network Rules. The
processing of Your information by any other member of the Our Network is
governed solely by the privacy policy of the third party.
C. WITH OUR SERVICE PROVIDERS AND THIRD PARTY PARTNERS
1. With Our service providers. We may share Your information with Our service
providers that perform services on Our behalf, as needed to carry out their
work for Us, which may include providers of services for identifying and
serving advertisements, content or service fulfillment, or providing
analytic, archival, auditing, accounting, legal, business consulting,
banking, payment, delivery, data processing, data analysis, research,
investigation, marketing, website or other technology services. Services
provided to Us by these providers include, but are not limited to, identity
verification, payment processing, fraud prevention, database management,
data storage, web analytics, and marketing services. Service providers are
required to implement reasonable privacy and information protection controls
to maintain the privacy and security of information provided to them
consistent with the privacy practices outlined in this Privacy Notice, and
are obligated not to use or disclose Your information for any other purpose
or in any manner that is inconsistent with this Privacy Notice.
2. With Our third party partners. We may share Your information with Our third
party partners, depending on how You use the Services For example:
* If You apply for or use a line of credit, bank account, or loan, We may share
Your information with the partner providing that service and the partner may
also collect or receive additional information from You, all of which may be
subject to the partner’s own privacy policies and terms.
* We may use Plaid Technologies (“Plaid”) or other partners to gather certain
information about You from financial institutions. By using the Services, You
grant Us, Plaid, and other partners the right, power, and authority to access
and transmit the information obtained about You from financial institutions
for purposes related to the Services. This Privacy Notice does not apply to
collection, storage or other processing of Your information by Plaid, which
is governed solely by the Plaid Privacy Policy.
* If You access or use the Google Maps Platform (“Google Maps”) through the
Services, Your use of Google Maps is subject to Google’s Terms of Service and
the Google Privacy Policy.
D. AS REQUIRED OR PERMITTED BY LAW
1. As required by law. We will share Your information with third parties as
required by law. We cooperate with government, law enforcement, and private
third party requests for information as We, in Our sole discretion,
determine is reasonably necessary to comply with any applicable law,
regulation, government request or legal process, including but not limited
to subpoenas.
2. As permitted by law. We may share Your personal information as permitted by
law, including, but not limited to, as We, in Our sole discretion, believe
necessary or appropriate to ensure the security and confidentiality of the
Services, to prevent, detect or respond to fraud or security incidents, to
enforce, remedy, or apply our Terms of Service or other agreements, to
respond to claims and legal process, to protect the property or rights of
BILL, BILL Companies or a third party, to protect the safety of the public
or any person, or to prevent or stop any illegal, unethical or legally
actionable activity.
3. In connection with business transactions or corporate changes. The
information that we collect in connection with the Services is a business
asset. As a result, We may share or transfer Your information if we enter
bankruptcy or are party to a business transaction, such as a merger,
acquisition, reorganization, or asset sale without additional prior notice.
E. WITH YOUR CONSENT
We may share Your information at Your direction or with Your consent.
IV. HOW LONG WE RETAIN INFORMATION
We will retain Your information as long as it is necessary to comply with Our
internal records retention and management policies and procedures and to provide
You with the Services or administer Your account, or as long as necessary to
comply with legal obligations, resolve disputes, reserve legal rights, and
enforce agreements.
V. YOUR CHOICES AND PERSONAL INFORMATION RIGHTS
A. MANAGING YOUR ACCOUNT.
When You create an account, You will create an account profile. You have
options for managing Your account information and communication preferences
within Your account. You can update, change, or correct certain account
information and communication preferences at any time by logging into Your
account and changing Your account settings. If You have questions about
reviewing or modifying Your account information, You may contact Our Customer
Support by clicking on Help once You have logged in (if You are unable to
log in, please click on the chat modal here to connect with Us).
B. MANAGING MARKETING COMMUNICATIONS FROM US.
We will honor any request from You to opt out of receiving marketing
communications, including emails and text messages.
To opt out of receiving marketing emails from Us, click the “unsubscribe”
link at the bottom of a marketing email. For marketing text (SMS) messages,
reply “STOP” or follow the instructions in the message.
Please note that, even if You choose not to receive marketing
communications from Us , We can continue to send You informational
communications related to Your use of the Services or Your account.
C. DEVICE SETTINGS.
The device You use to interact with the Services may have setting options
that can be enabled or disabled to allow the Services to access and use certain
information and features on Your device, such as mobile app push
notifications, Your contacts, camera, or photos. You can adjust Your device
setting if You do not want Us or the Services to have access to this
information or these features. You can also adjust Your device or browser
settings to block or provide notice of cookies on Your browser or mobile
device. Please note, however, that disabling or limiting certain cookie settings
on Your device or browser may prevent You from interacting with some or all
of the features of the Services, or may require You to do additional
authentication.
D. OPTING OUT OF TARGETED ONLINE ADS.
We use cookies to gather information about Your activities in order to
provide You with targeted advertising based on Your online activity and
interests. If You reside in California, Colorado, Connecticut, Montana,
Oregon, TexasUtah, or Virginia, please refer to the US State Supplemental
Privacy Notice for more information about opting out of tracking for
targeted advertising purposes, or opting-out of sale and/or sharing of Your
Information.
E. COMMUNITY FORUMS.
We may offer blogs and publicly accessible community forums. You should be
aware that any information You provide in these forums may be read, collected,
and used by others who access them. To request removal of Your information
from a blog or community forum, contact Our Customer Support by clicking on
Help once You have logged in (if You are unable to log in, please click on
the chat modal here to connect with Us).
F. SUPPLEMENTAL PRIVACY NOTICE
Residents of some states have additional privacy rights. Information on
these rights are provided in the following supplemental privacy notices:
* US State Supplemental Privacy Notice
VI. HOW WE PROTECT THE SECURITY OF YOUR INFORMATION
We recognize the importance and confidentiality of Your information, and are
committed to protecting the security and privacy of Your information collected
through the Services. We have implemented commercially reasonable technical,
administrative, and physical security measures designed to protect Your
information from unauthorized access, disclosure, use, and modification. We
maintain industry standard attestations and have formal SSAE18 SOC1, SOC2 and
SOC3 attestation reports. Please be aware, however, that no security measures
are perfect or impenetrable and We cannot guarantee that Your information under
Our control may not be accessed, disclosed, altered, or destroyed by breach of
our administrative, managerial, and technical safeguards. Therefore, We
encourage You to take adequate precautions to protect Your personal information
as well, including never sharing Your BILL password with anyone.
If We learn that Your personal information under Our control is compromised as a
result of a breach of security, We will take reasonable steps to investigate the
situation and where required by law , notify those individuals or customers
whose information may have been compromised and take other steps, in accordance
with any applicable laws and regulations.
VII. INTERNATIONAL TRANSFERS
Your information may be transferred to and maintained on computers located
outside of Your state, province, country or other governmental jurisdiction
where the privacy laws may not be as protective as those in Your jurisdiction.
For example, if You are located in the European Economic Area (“EEA”), Canada,
New Zealand, or Australia, We may transfer Your personal information to the
United States or other countries outside of the country of Your residence. By
using Our Services or Website or otherwise providing personal information to Us,
You hereby expressly consent to the transfer of Your personal information
outside Your country or region.
VIII. NOTICES TO CONSUMERS
Consumer Privacy Notice
IX. INFORMATION FOR PERSONS UNDER THE AGE OF 18
Persons under the age of 18 years old are not eligible to use, access or
otherwise interact with BILL, BILL Companies, or the Services. If we become
aware that a person under the age of 18 has created an account with Us or is
otherwise using the Services, we will take steps to remove access, disable the
account, and delete any information related to that person as soon as reasonably
possible and where required by law.
X. UPDATES TO THIS PRIVACY NOTICE
This Privacy Notice may be updated periodically and will be posted on the
Website, with an “Effective Date” at the top of the page indicating when it was
last updated and when the changes go into effect. If the applicable law
requires that We provide notice in a specified manner prior to making any
changes to this Privacy Notice, We will provide such required notice. If You
object to any changes to this Privacy Notice, You can cancel Your account at any
time. By continuing to use the Services or participating in Marketing after
being provided with this Privacy Notice, You consent to the updated Privacy
Notice.
XI. HOW TO CONTACT US
If You have any questions or concerns about this Privacy Notice or about how We
collect, use, or otherwise process Your information, You can contactOur
Customer Support by clicking on Help once You have logged in (if You are unable
to log in, please click on the chat modal here to connect with Us) or the Our
Privacy Team at privacy@hq.bill.com or contact us at:
Attn: Privacy Officer
BILL
6220 America Center Drive, Suite 100
San Jose, CA 95002
U.S.A
* US State Supplemental Privacy Notice
* Supplemental Privacy Notice for Canadian Users
* Supplemental Privacy Notice for European and United Kingdom Residents
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which amount to a request for services, such as setting your privacy
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or alert you about these cookies, but some parts of the site will not then work.
These cookies do not store any personally identifiable information.
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Performance and analytics cookies collect information that is used in aggregate
form to help us understand how our website is being used and to find out more
about the type of traffic our website receives. This helps us to improve your
and others’ experience of the website.
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