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 * News
   
   
   
   Branded Phone Calls: Arkansas FCU's Members Are Answering
   
   Peter Strozniak
   
   The state’s largest credit union is seeing the benefits of branding their
   calls to enhance trust and transparency.

 * News
   
   
   
   CFPB Eyes New NSF Rules, America’s Credit Unions Concerned
   
   Michael Ogden
   
   The new CU trade group and bankers warn of “significant economic impact.”

 * News
   
   
   
   $200K-Plus CU Donations Support Physical & Financial Health
   
   Natasha Chilingerian
   
   Oregon's Rogue CU gives big to a local hospital and FSCU partners with an
   Alabama university.

   






 * News
   
   CREDIT UNION CONFERENCES IN 2024: AN EVOLVING LIST
   
   Natasha Chilingerian | Januar 04, 2024
   
   More than 80 CU industry events set to take place next year. TruStage's
   Discovery2024 set for Aug. 8.
   
   
   

 * Q&A
   
   MY JOURNEY TO CREDIT UNION LEADERSHIP: JESSICA BROWN OF UNITUS COMMUNITY
   CREDIT UNION
   
   Natasha Chilingerian | Januar 04, 2024
   
   "The pandemic has underscored the importance of agility and adaptability in
   leadership and HR strategies."
   
   

 * News
   
   ALABAMA CU TO EXPAND MARKET PRESENCE WITH PURCHASE OF 5 BANK BRANCHES
   
   Peter Strozniak | Januar 03, 2024
   
   All In CU expects to complete the deal with 22nd State Bank by the third
   quarter.
   
   
   

 * News
   
   DFCU FINANCIAL PAYS NEARLY $41 MILLION IN SPECIAL DIVIDENDS
   
   Jim DuPlessis | Januar 03, 2024
   
   Four other credit unions spread more than $10 million from Alabama to
   Wisconsin.
   
   

 * News
   
   CU TRADES LIST 13 ‘IMPORTANT’ CHANGES TO CFPB’S PROPOSED DATA REPORTING RULE
   
   Michael Ogden | Januar 03, 2024
   
   The proposed rule is the CFPB’s effort to implement section 1033 of the
   Dodd-Frank Act.
   
   

 * Commentary
   
   CONNECTING EMPLOYEES TO FINANCIAL WELLNESS PROGRAMS YEAR-ROUND
   
   Brooke Wilson | Januar 03, 2024
   
   When people feel supported, not only as it relates to financial stress, but
   also in their mental and emotional health, it creates a more resilient and
   engaged community and workforce.
   
   

 * Expert Opinion
   
   THE API ECONOMY'S IMPACT ON CU OPERATIONS: A MEMBER-CENTRIC TRANSFORMATION
   FOR ENHANCED USER EXPERIENCE
   
   Mehdi Heidari | Januar 03, 2024
   
   Today’s focus on APIs has enabled CUs to fundamentally revolutionize the way
   they operate and serve members.
   
   

 * News
   
   NCUA BANS FORMER EMPLOYEE WHO EMBEZZLED $14,300 FROM MICHIGAN CU
   
   Peter Strozniak | Januar 02, 2024
   
   Andrea Alice Nedow, who worked at Traverse Catholic FCU, is sentenced to six
   months imprisonment.
   
   

 * News
   
   PSCU & CO-OP SOLUTIONS CLOSE DEAL TO COMBINE
   
   Michael Ogden | Januar 02, 2024
   
   The agreement is approved by owners, shareholders and federal regulators.
   
   

 * News
   
   MINNESOTA CU MERGER OFFICIAL AS BLAZE OPENS IN THE NEW YEAR
   
   Michael Ogden | Januar 02, 2024
   
   Hiway CU and SPIRE CU merge to form one of the largest credit unions in the
   state.
   
   




TRENDING STORIES

 1. Credit Union Conferences in 2024: An Evolving List

    

 2. NCUA Bans Former Employee Who Embezzled $14,300 From Michigan CU

    

 3. PSCU & Co-op Solutions Close Deal to Combine

    

 4. Alabama CU to Expand Market Presence With Purchase of 5 Bank Branches

    

 5. 2024 Rings in America’s Credit Unions

    










INSTANT INSIGHTS / MY JOURNEY TO CREDIT UNION LEADERSHIP




 * MY JOURNEY TO CREDIT UNION LEADERSHIP: EDINA RIZVIC OF COLUMBIA CREDIT UNION
   
   By Natasha Chilingerian |Dezember 13, 2023
   
   "The pandemic ushered in a massive shift in people’s expectations when it
   comes to their digital experience."

   

 * MY JOURNEY TO CREDIT UNION LEADERSHIP: MELISSA DOEBERT OF KOHLER CREDIT UNION

   

 * MY JOURNEY TO CREDIT UNION LEADERSHIP: GRADY BOND OF TRAVIS CREDIT UNION

   

 * MY JOURNEY TO CREDIT UNION LEADERSHIP: JASON LEE OF REV FEDERAL CREDIT UNION

   

 * MY JOURNEY TO CREDIT UNION LEADERSHIP: MELISSA MOFFA OF CHARTWAY CREDIT UNION

   



Browse Instant Insights →    Read More Stories →

 * Career Moves
   
   WESTERRA CU, SERVCU, BRIDGEWATER CU & HUMANIDEI WELCOME NEW TALENT
   
   Natasha Chilingerian|December 28, 2023
   
   Plus, a Mountain America CU wealth advisor is recognized by Forbes for the
   second year in a row.
   
   

 * News
   
   NAFCU SEES POSITIVES, RAISES CONCERNS FOR NCUA’S PROPOSED SHARE INSURANCE
   RULES
   
   Michael Ogden|December 27, 2023
   
   The proposed amendments to share insurance rules bring the NCUA closer to
   FDIC rules.
   
   

 * News
   
   CREDIT UNIONS IN NEW YORK & CALIFORNIA APPOINT NEW CEOS
   
   Peter Strozniak|December 27, 2023
   
   Courtney Fulmer will lead SECNY and Michael Wilkins takes over the helm at
   Torrance Community CU.
   
   

 * News
   
   CREDIT UNIONS BIG AND SMALL ANNOUNCE DIVIDENDS
   
   Jim DuPlessis|December 27, 2023
   
   The largest of the four special dividends is $16 million by Eastman CU of
   Tennessee.
   
   

 * Market Insights
   
   CEO PAY DECREASED IN 2022 FOR THE FIRST TIME IN AT LEAST THREE YEARS
   
   Michael Popke|December 27, 2023
   
   The numbers contrast sharply with increases as high as 35% in 2021.
   
   

 * Expert Opinion
   
   CUS EMBRACE FAMILY BANKING TO ATTRACT A NEW GENERATION OF MEMBERS
   
   James Peil|December 27, 2023
   
   Attract a younger audience while promoting financial literacy and
   responsibility.
   
   

 * News
   
   WASHINGTON CU EMPLOYEES SEE A NEED FOR A LABOR UNION
   
   Peter Strozniak|December 26, 2023
   
   Some Verity CU employees are unionizing to improve workplace conditions, but
   the CEO has not heard widespread complaints.
   
   

 * Research
   
   PRIORITIZE FINANCIAL WELLNESS PROGRAMS: TOP 5 ISSUES EMPLOYERS NEED TO FOCUS
   ON
   
   Scott Wooldridge|December 26, 2023
   
   Employers are implementing initiatives in these five areas: the high cost of
   living, retirement preparedness, health care costs, budgeting and money
   management, and daily living expenses, according to a new EBRI report.
   
   

 * News
   
   PSCU: DEBIT CARD SPENDING ACCELERATES IN NOVEMBER
   
   Jim DuPlessis|December 26, 2023
   
   However, members using its services spent little more than a year ago by
   credit card.
   
   

 * Expert Opinion
   
   STRATEGIC OUTSOURCING: ENHANCING PRODUCTIVITY IN CU LENDING OPERATIONS
   
   Brian Hamilton|December 26, 2023
   
   Outsourcing not only meets member expectations, but exceeds them while
   securing a foundation for future growth.
   
   
   Load More Stories

 * Career Moves
   
   10 CREDIT UNION PROFESSIONALS RISE INTO NEW ROLES
   
   Natasha Chilingerian|December 26, 2023
   
   Seven credit unions, SwitchThink Solutions, the AACUL and ALM First unveil
   People news.
   
   

 * Career Moves
   
   NUSSLE SELECTS 6 EXECUTIVE LEADERS FOR AMERICA’S CREDIT UNIONS
   
   Natasha Chilingerian|December 21, 2023
   
   Carrie Hunt will depart the Virginia League to join the team; five appointees
   currently serve at CUNA or NAFCU.
   
   

 * News
   
   ATM SCHEME TARGETING CUS IN SIX STATES NETS FRAUDSTERS NEARLY $6M
   
   Peter Strozniak|December 21, 2023
   
   Six persons who have pleaded guilty to bank fraud and ID theft await
   sentencing.
   
   

 * Analysis
   
   MBA AND CUNA SEE RATES FALLING IN 2024
   
   Jim DuPlessis|December 21, 2023
   
   The groups differ on recession odds in the New Year, and the speed of rate
   declines is outrunning their predictions.
   
   

 * News
   
   TANYA OTSUKA CONFIRMED TO NCUA BOARD
   
   Natasha Chilingerian|December 21, 2023
   
   Otsuka, the first Asian American NCUA board member, will serve a term ending
   Aug. 2, 2029.
   
   

 * Expert Opinion
   
   HOW CUS CAN DELIVER A SUPERIOR CX USING AI IN THE CONTACT CENTER
   
   Rahul Kumar|December 21, 2023
   
   New Talkdesk survey reveals the impact of integrated AI capabilities on
   contact center service quality.
   
   

 * Career Moves
   
   FIVE NEW EXECUTIVES JOIN RED ROCKS CU IN COLORADO
   
   Natasha Chilingerian|December 21, 2023
   
   Plus, Vermont’s NorthCountry FCU hires a chief IT officer, among other People
   news.
   
   

 * Career Moves
   
   ALLEGACY FCU SELECTS NEXT CEO FOR 2025
   
   Peter Strozniak|December 20, 2023
   
   Nathanael Tarwasokono takes over the leadership helm for Cathy Pace, who will
   retire after over 45 years of service.
   
   

 * News
   
   FESTIVE CUS SHOWER THEIR COMMUNITIES WITH TOYS, GIFTS & DONATIONS
   
   Natasha Chilingerian|December 20, 2023
   
   See how some credit unions are making the 2023 holidays a bit happier for
   people in need.
   
   

 * Q&A
   
   MY JOURNEY TO CREDIT UNION LEADERSHIP: MELISSA DOEBERT OF KOHLER CREDIT UNION
   
   Natasha Chilingerian|December 20, 2023
   
   "Doing what I am doing, where I am doing it is more than I could have ever
   dreamed of."
   
   
   Load More Stories

 * Expert Opinion
   
   CREDIT IN 2024 COULD BE STORMY – CREDIT UNIONS SHOULD WATCH CLOSELY
   
   Bryan Peckinpaugh|December 20, 2023
   
   Lending executives must monitor the situation for early signals of trouble
   and be as proactive as they can.
   
   

 * News
   
   SPACE COAST SELLS $422 MILLION IN AUTO LOAN SECURITIES
   
   Jim DuPlessis|December 20, 2023
   
   Since 2019, nine CUs have sold over $3 billion in auto loan-backed
   securities, with most deals occurring this year.
   
   

 * News
   
   CLASS ACTION LAWSUIT FILED OVER NAVY’S ALLEGED RACIAL DISPARITY IN MORTGAGES
   
   Peter Strozniak|December 19, 2023
   
   Attorneys claim the credit union violated race discrimination provisions of
   federal laws.
   
   

 * Commentary
   
   10 TRENDS THAT WILL IMPACT YOUR CU MOST IN 2024
   
   Henry Meier, Esq.|December 19, 2023
   
   The most important ones involve the power being wielded by the CFPB and other
   regulators.
   
   

 * News
   
   WHY IS BAYPORT CU INVESTING IN TECH PROGRAMS FOR STUDENTS?
   
   Michael Ogden|December 19, 2023
   
   The credit union helps open a new tech center for students to enter renewable
   energy careers.
   
   

 * Career Moves
   
   BECU, PALMETTO CITIZENS FCU WELCOME NEW C-SUITE EXECUTIVES
   
   Natasha Chilingerian|December 19, 2023
   
   Eight other CUs and CU organizations announce new hires, promotions and
   honors.
   
   

 * News
   
   CREDIT UNION SAVINGS FALL, LOANS LAG IN OCTOBER
   
   Jim DuPlessis|December 19, 2023
   
   CUNA report shows one of the worst month-to-month performances this year.
   
   

 * News
   
   BACK ONLINE, BUT NOT OUT OF THE WOODS: CU RANSOMWARE UPDATE
   
   Natasha Chilingerian|December 18, 2023
   
   Although affected CUs resumed services as of Dec. 13, they face “unique
   challenges post-recovery,” the NCUA says.
   
   

 * News
   
   JUDGE TO HEAR WHETHER LMCU VIOLATED FORMER EMPLOYEE’S LABOR UNION RIGHTS
   
   Peter Strozniak|December 18, 2023
   
   Michigan’s largest CU says it will “aggressively defend” itself against
   unfair labor practices allegations at a March hearing.
   
   

 * News
   
   CNN FINDS RACIAL DISPARITY IN NAVY FEDERAL MORTGAGES
   
   Jim DuPlessis and Natasha Chilingerian|December 18, 2023
   
   Analysis of HMDA data shows Navy had the widest gap in approval rates among
   the top 50 mortgage lenders. CU trades call the report "misleading."
   
   
   Load More Stories

 * News
   
   MULTI-YEAR DEAL SIGNED BETWEEN GLOBAL CU & GRAND CANYON UNIVERSITY
   
   Michael Ogden|December 18, 2023
   
   The credit union will gain arena naming rights at the Phoenix-based
   university.
   
   

 * Expert Opinion
   
   CREDIT UNION BUSINESS LENDING TRENDS: BACK TO THE FUTURE
   
   Mark Ritter|December 18, 2023
   
   MBFS offers analysis and advice following the first year since 2019 without
   pandemic-induced liquidity excess or low rates.
   
   

 * News
   
   SMALL INDIANA CU THAT WENT ALL-VIRTUAL FOR GROWTH TO MERGE JAN. 1
   
   Peter Strozniak|December 15, 2023
   
   NorthPark Community CU's CEO says the all-virtual strategy was working, but
   increasing rates squeezed its liquidity.
   
   

 * News
   
   FOUR CREDIT UNIONS AWARD $18 MILLION IN SPECIAL DIVIDENDS
   
   Jim DuPlessis|December 15, 2023
   
   Payouts go to members in South Carolina, Utah, Indiana and Wisconsin.
   
   

 * News
   
   CREDIT UNIONS AWARD NEARLY $1.4 MILLION IN COMMUNITY GRANTS
   
   Natasha Chilingerian|December 15, 2023
   
   Contributions from SECU, Veridian CU, Nusenda CU, VCCU and Desert Financial
   aim to build resilient communities.
   
   

 * News
   
   GRANT MONEY AWARDED FOR ‘DIGITAL TRANSFORMATION’ OF UKRAINIAN CUS
   
   Michael Ogden|December 15, 2023
   
   The grant money will be used to help Ukrainian credit unions upgrade and
   modernize core banking systems.
   
   

 * Expert Opinion
   
   TO BE A BETTER BOARD MEMBER, LOOK IN THE MIRROR
   
   Stuart R. Levine|December 15, 2023
   
   Self-reflection stimulates discussion in a constructive manner and leads to
   board optimization and effectiveness.
   
   

 * News
   
   FEDS ALLEGE FRAUDSTERS EXPLOITED CU SHARED BRANCH NETWORK
   
   Peter Strozniak|December 14, 2023
   
   Four people, who allegedly coordinated over 200 fake transactions and stole
   in excess of $900,000, are arrested.
   
   

 * News
   
   DETROIT-AREA CREDIT UNION OPENING THREE BRANCHES
   
   Jim DuPlessis|December 14, 2023
   
   Michigan Schools and Government CU opens one branch and has two others
   planned for 2024.
   
   

 * News
   
   NCUA APPROVES 2024 BUDGET, TRIMMING $8.8M FROM DRAFT VERSION
   
   Natasha Chilingerian|December 14, 2023
   
   The agency also green-lights the CLF budget and operating fee methodology
   changes, and requests OTR comments.
   
   
   Load More Stories

 * News
   
   USF FEDERAL CREDIT UNION GIVES $6 MILLION FOR NEW STADIUM
   
   Michael Ogden|December 14, 2023
   
   The money will give the CU naming rights and help in the construction of the
   USF football stadium.
   
   

 * Career Moves
   
   BLUE FCU, HANSCOM FCU, METRO CU HIRE & PROMOTE TALENT
   
   Natasha Chilingerian|December 14, 2023
   
   Plus, CUES appoints new board officers and a New York lending professional
   makes a 40 Under Forty list.
   
   

 * News
   
   121 FINANCIAL MEMBERS TO VOTE ON PROPOSED MERGER WITH VYSTAR IN JANUARY
   
   Peter Strozniak|December 13, 2023
   
   Merger documents reveal salary increases and retention bonuses for top 121
   Financial executives should the deal close.
   
   

 * News
   
   ECONOMISTS SEE FED BUYING INTO RATE CUTS IN 2024
   
   Jim DuPlessis|December 13, 2023
   
   NAFCU economist predicts rate cuts will start this spring, more than two
   years after the Fed started raising rates.
   
   

 * Market Insights
   
   EMPLOYEES CRAVE MORE TRAINING: 41% WOULD LEAVE IF IT ISN'T OFFERED
   
   Joel Kranc|December 13, 2023
   
   71% report feeling more prepared for the future of work because of the
   training they received.
   
   

 * Q&A
   
   MY JOURNEY TO CREDIT UNION LEADERSHIP: EDINA RIZVIC OF COLUMBIA CREDIT UNION
   
   Natasha Chilingerian|December 13, 2023
   
   "The pandemic ushered in a massive shift in people’s expectations when it
   comes to their digital experience."
   
   

 * Expert Opinion
   
   BACKLASH ON OVERDRAFT INCOME ALARMS CREDIT UNION EXECUTIVES
   
   Joel Schwartz|December 13, 2023
   
   The NCUA chairman’s remarks open a discussion around how to revise overdraft
   programs.
   
   

 * News
   
   SOUTHERN CALIFORNIA CUS INVEST IN COLLEGE COMMUNITIES
   
   Natasha Chilingerian|December 12, 2023
   
   Wescom CU creates the Wescom Fund for UCLA while USCCU launches a new wealth
   management offering.
   
   

 * News
   
   GEORGIA JUDGE SENTENCES FORMER CU EXECUTIVE TO 20 YEARS FOR MEMBER THEFTS
   
   Peter Strozniak|December 12, 2023
   
   Gregory Ryan Edge stole in excess of $40,000 from more than 22 members,
   prosecutors say.
   
   

 * News
   
   TWO NEW ORLEANS AREA CREDIT UNIONS TO MERGE
   
   Jim DuPlessis|December 12, 2023
   
   OnPath FCU announces plans to acquire Louisiana FCU in mid-2024.
   
   
   Load More Stories

 * Commentary
   
   WHERE IS YOUR MEMBERS’ DATA ON THE CYBER SUPPLY CHAIN?
   
   Henry Meier, Esq.|December 12, 2023
   
   Unless changes occur, the recent cyberattack impacting 60 CUs is a
   small-scale version of what’s likely to come.
   
   

 * Career Moves
   
   9 CREDIT UNIONS ELEVATE 14 INTO NEW ROLES
   
   Natasha Chilingerian|December 12, 2023
   
   New C-suite executives are named at Embold CU, Kitsap CU, ValleyStar CU and
   OMNI Community CU.
   
   

 * News
   
   MERGED NEW YORK CU CAUSES SHARE INSURANCE FUND LOSS, OIG REPORT SHOWS
   
   Peter Strozniak|December 11, 2023
   
   Branch 6000 CU, undercapitalized since 2020, was merged into Consumers FCU
   with cash assistance in Q3.
   
   

 * News
   
   CREDIT UNIONS PICK UP CREDIT CARD SHARE IN OCTOBER
   
   Jim DuPlessis|December 11, 2023
   
   But a small gain comes as balance growth slows for both credit unions and
   banks.
   
   

 * News
   
   MEMBERS IN GEORGIA AND PENNSYLVANIA GET $35M IN SPECIAL DIVIDENDS THIS WEEK
   
   Jim DuPlessis|December 11, 2023
   
   Dividends this season now top $135 million, including $2 million from a
   Birmingham, Ala., credit union.
   
   

 * News
   
   MORE THAN 1 IN 4 EMPLOYEES HAVE CONSIDERED QUITTING THEIR JOBS OVER RTO
   MANDATES
   
   Alan Goforth|December 11, 2023
   
   Most employees expect to spend more money on travel and commuting (78%).
   
   

 * Expert Opinion
   
   HOW TO HIT THE GROUND RUNNING WITH YOUR CREDIT UNION MARKETING IN 2024
   
   Mark Arnold|December 11, 2023
   
   If you wait to market your credit union until we’re in a better economy,
   consumers will have long forgotten you.
   
   

 * News
   
   LOAN QUALITY & ORIGINATIONS DROP FOR CREDIT UNIONS IN Q3
   
   Jim DuPlessis|December 08, 2023
   
   NCUA data shows earnings fell steeply as auto lending weakened and
   delinquencies soared.
   
   

 * News
   
   FINANCIAL PRESSURES ADDING UP THIS HOLIDAY SEASON: AFFINITY FCU REPORT FINDS
   
   Michael Ogden|December 08, 2023
   
   The CU’s latest survey reveals the majority of younger generations are
   stressed about finances.
   
   

 * News
   
   ALASKA MAN DRANK ALL THE MONEY AWAY HE STOLE FROM CUS & BANKS
   
   Peter Strozniak|December 08, 2023
   
   Federal judge sentences Austin Rutherford to 30 months in federal prison and
   orders him to pay $579,400 in restitution.
   
   
   Load More Stories

 * News
   
   AS CDFI CERTIFICATION IS FINALLY REVISED, CONCERNS REMAIN FOR CUS
   
   Michael Ogden|December 08, 2023
   
   Credit union leaders are thankful this revision process is done, but there
   are questions left unanswered.
   
   

 * Expert Opinion
   
   DIGITAL CARDS ACCELERATE ENGAGEMENT FOR CREDIT UNIONS
   
   Randy Piatt|December 08, 2023
   
   CUs must offer an analogous experience, meeting members in their most
   preferred and frequently used channel.
   
   

 * News
   
   NCUA’S HARPER IS ‘FRUSTRATED’ WITH ONGOING RANSOMWARE ISSUE
   
   Michael Ogden|December 07, 2023
   
   He says the NCUA has been in contact with affected CUs, but is limited by
   agency’s lack of authority in this situation.
   
   

 * News
   
   FORMER VERMONT BRANCH MANAGER FACES SENTENCING FOR BANK FRAUD
   
   Peter Strozniak|December 07, 2023
   
   Tracy Thibodeau admits she stole more than $140,000 by manipulating credit
   card software system.
   
   

 * News
   
   NAVY FEDERAL JOINS THE CLEARING HOUSE’S RTP NETWORK
   
   Natasha Chilingerian|December 07, 2023
   
   The nation’s largest CU says it received over $2.7 million in RTP deposits
   during its first full day on the network.
   
   

 * News
   
   AMERICAN AIRLINE MEMBERS LAND $10 MILLION SPECIAL DIVIDEND
   
   Jim DuPlessis|December 07, 2023
   
   Credit unions in Alabama and Ohio give $400,000 more.
   
   

 * Career Moves
   
   PROFESSIONALS LAND LEADERSHIP ROLES AT BECU, GREATER TEXAS CU
   
   Natasha Chilingerian|December 07, 2023
   
   Plus, Tyfone appoints three board members and a PSECU employee makes a local
   Under 40 list.
   
   

 * News
   
   TENNESSEE CU PLANS TO MOVE AHEAD WITH BANK ACQUISITION AFTER COURT RULING
   
   Peter Strozniak|December 06, 2023
   
   Orion FCU criticizes state regulator who attempted to stop the purchase of
   Financial Federal Bank.
   
   

 * Commentary
   
   TIME TO TAKE ON ARBITRATION MYTHS
   
   Henry Meier, Esq.|December 06, 2023
   
   A closer look at four myths and realities of class-action lawsuits as it
   relates to credit unions of all sizes.
   
   

 * Q&A
   
   MY JOURNEY TO CREDIT UNION LEADERSHIP: GRADY BOND OF TRAVIS CREDIT UNION
   
   Natasha Chilingerian|December 06, 2023
   
   "Some of the greatest successes I’ve had were when I took risks that then
   really accelerated my growth."
   
   
   Load More Stories

 * Expert Opinion
   
   HELPING THE CREDIT-MARGINALIZED CONQUER OVERDRAFT FEES WITH DIGITAL BANKING
   
   Seth Brickman|December 06, 2023
   
   Consider a digital small-dollar loan platform to rectify and build back
   members’ financial lives.
   
   

 * News
   
   TENNESSEE APPEALS COURT AFFIRMS A PROPOSED CREDIT UNION BANK ACQUISITION
   
   Peter Strozniak|December 05, 2023
   
   State regulator that sued Orion FCU and Financial Federal Bank to stop the
   transaction is considering its next steps.
   
   

 * News
   
   ‘CLEAR RULES OF THE ROAD’ NEEDED, TRADES ASK BIDEN FOR HELP WITH CFPB
   
   Michael Ogden|December 05, 2023
   
   NAFCU, CUNA and others write to President Biden in an effort to rein in the
   CFPB’s creative rulemaking processes.
   
   

 * News
   
   NEARLY ALL AUTO LENDERS GAIN A HAIR OF SHARE IN Q3
   
   Jim DuPlessis|December 05, 2023
   
   Finance companies and others lose more loans and leases from Q2 to Q3 to
   credit unions, banks and captives.
   
   

 * Commentary
   
   ESTABLISHING BUSINESS CONTINUITY IN THE AFTERMATH OF A RANSOMWARE ATTACK
   
   Steven W. Teppler|December 05, 2023
   
   The first line of defense against ransomware attacks is pre-existing
   protection.
   
   

 * Career Moves
   
   SENIOR LEADERS APPOINTED AT ALTURA CU & CALTECH EMPLOYEES FCU
   
   Natasha Chilingerian|December 05, 2023
   
   OnPath FCU’s ad agency welcomes a former Louisiana League SVP, among other
   People news.
   
   

 * News
   
   FORMER CU BRANCH MANAGER SENTENCED TO 30 MONTHS IN FEDERAL PRISON
   
   Peter Strozniak|December 04, 2023
   
   Patty Lynn Mavrakis refuses to take responsibility for embezzling nearly
   $400,000 from Valley 1st FCU and claims she accidentally burned the cash.
   
   

 * News
   
   DAYS INTO RANSOMWARE ATTACK, MANY CUS REMAIN ‘NON-OPERATIONAL’
   
   Michael Ogden|December 04, 2023
   
   NCUA says it is continuing to work with credit unions impacted by the
   outages.
   
   

 * News
   
   CEFCU DISTRIBUTES $40 MILLION SPECIAL DIVIDEND
   
   Jim DuPlessis|December 04, 2023
   
   New York and Ohio credit unions announce another $8.7 million in special
   dividends.
   
   

 * Market Insights
   
   PRESIDENT BIDEN’S AI EXECUTIVE ORDER WILL IMPACT PRIVATE ENTITIES
   
   Bradford J. Kelley and Kellen Shearin|December 04, 2023
   
   The executive order identifies several areas of concern with the use of AI,
   including cybersecurity, competition and privacy.
   
   
   Load More Stories

 * Expert Opinion
   
   ENHANCING CREDIT UNIONS THROUGH WORKLOAD AUTOMATION & ORCHESTRATION
   
   Ryan Dimick|December 04, 2023
   
   CUs that adopt these tools will become more efficient, agile and ready to
   adapt to the financial sector's demands.
   
   

 * News
   
   TEXAS CREDIT UNION BRANCH SHOOTING INJURES POLICE OFFICER
   
   Peter Strozniak|December 01, 2023
   
   A suspect walked into the Fort Worth Community CU with a handgun when shots
   rang out.
   
   

 * News
   
   IDAHO CENTRAL ISSUES $80 MILLION IN SUBORDINATED DEBT, 'ONE OF THE LARGEST'
   EVER
   
   Jim DuPlessis|December 01, 2023
   
   The private placement increases its net worth ratio, which has lagged peers.
   
   

 * News
   
   HOUSE MEMBERS NULLIFY CFPB’S 1071 RULE
   
   Michael Ogden|December 01, 2023
   
   Now that both the House and Senate have passed similar resolutions, it moves
   to President Biden for his signature.
   
   

 * News
   
   WEST COAST CUS SUPPORT FOOD & SHELTER NEEDS WITH $100,000 DONATIONS
   
   Natasha Chilingerian|December 01, 2023
   
   Five other credit unions announce charitable contributions and initiatives on
   Giving Tuesday.
   
   

 * Expert Opinion
   
   STRENGTHENING COMMUNITIES & CUS: A HOLISTIC APPROACH TO COMMUNITY INVOLVEMENT
   
   Luke Billeri|December 01, 2023
   
   While CUs must be financially viable and competitive, their focus must be
   serving members and communities.
   
   

 * News
   
   SHOOTING SUSPECT OF PALESTINIAN STUDENTS WAS FORMER CUSO FINANCIAL SERVICES
   EMPLOYEE
   
   Peter Strozniak|November 30, 2023
   
   Jason J. Eaton, charged with three counts of attempted murder, also had a
   connection with a New York credit union.
   
   

 * News
   
   TENNESSEE CU MEMBERS RECEIVE $10 MILLION IN SPECIAL DIVIDENDS
   
   Jim DuPlessis|November 30, 2023
   
   Credit unions spread another $1.5 million among members in Alabama and North
   Carolina.
   
   

 * News
   
   RBFCU TAPS MARK SEKULA AS ITS NEXT LEADER
   
   Michael Ogden|November 30, 2023
   
   Longtime President/CEO Christopher O’Connor to retire in March 2024.
   
   

 * NewsTimeline
   
   PENDING COURT DECISION LOOMS OVER CFPB DIRECTOR'S TESTIMONY IN CONGRESS
   
   Jim DuPlessis|November 30, 2023
   
   Many criticisms raised by Republicans are similar to those outlined in a
   joint letter from CUNA and NAFCU.
   
   
   Load More Stories

 * Career Moves
   
   10 PROFESSIONALS ELEVATE THEIR CU INDUSTRY CAREERS
   
   Natasha Chilingerian|November 30, 2023
   
   Cornerstone Community Financial and The Tennessee CU hire talent into
   leadership roles.
   
   

 * News
   
   UFCU COMMITS TO UT AUSTIN AS TRUSTED BANKING PARTNER
   
   Natasha Chilingerian|November 29, 2023
   
   The designation aims improve the financial well-being of employees at UT
   Austin, where UFCU first opened in 1936.
   
   

 * News
   
   CIVIL MONEY PENALTIES REINSTATED BY NCUA AFTER PANDEMIC PAUSE
   
   Michael Ogden|November 29, 2023
   
   The agency says credit unions must file Form 5300 Call Reports on time or
   face penalties.
   
   

 * Best Practices
   
   IS RETIRING ON $100,000 A YEAR DOABLE? WHAT IT TAKES TO GET EMPLOYEES THERE
   
   Bryce Sanders|November 29, 2023
   
   Financial wellness training sessions should be top-of-mind for your
   employees.
   
   

 * Q&A
   
   MY JOURNEY TO CREDIT UNION LEADERSHIP: JASON LEE OF REV FEDERAL CREDIT UNION
   
   Natasha Chilingerian|November 29, 2023
   
   "I’ve found myself always attempting to surround myself with individuals more
   talented than me."
   
   

 * Expert Opinion
   
   GENERATIVE AI FOR THE FINANCIAL SERVICES INDUSTRY: SEPARATING THE HYPE FROM
   REALITY
   
   Karan Kashyap|November 29, 2023
   
   Credit unions must be realistic about generative AI and strategically apply
   it as one tool in their toolbox.
   
   

 * News
   
   TYNDALL FCU TO PAY $22 MILLION SPECIAL DIVIDEND DEC. 13
   
   Jim DuPlessis|November 28, 2023
   
   Credit unions in Iowa and Wisconsin also announce payouts for this quarter.
   
   

 * News
   
   TDECU CARES FOUNDATION LAUNCHES IN TEXAS
   
   Natasha Chilingerian|November 28, 2023
   
   TruStage makes the first-ever donation to the Houston credit union’s new
   charitable arm.
   
   

 * News
   
   IOWA-BASED CU CEO TO RETIRE, SUCCESSOR NAMED
   
   Michael Ogden|November 28, 2023
   
   Affinity CU’s Jim Dean says he will retire in early 2024. Jeremy Smith to
   take over.
   
   

 * News
   
   PENNSYLVANIA’S CLEARVIEW FCU TO LAUNCH REBRAND NEXT YEAR
   
   Peter Strozniak|November 28, 2023
   
   The initiative will introduce a new logo and the full rebrand in tandem with
   upcoming location openings.
   
   
   Load More Stories



RESOURCE CENTER

Webinar

Sponsored by Alacriti



The Evolution and Opportunities of EBPP for Credit Unions

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White Paper

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More and Better: 2024 Risk Management Strategies for Automotive Lenders

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White Paper

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Near and Non-Prime Automotive Consumer Update

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Report

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24% of Consumers Would Choose Local FIs for Credit Card

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On-Demand Webinar

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What Measures Can Be Taken to Shield Your Financial Institution From Market
Disruptions

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White Paper

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Maximizing Credit Union Revenue through Strategic Loan Participations

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eBook

Sponsored by Alogent



Modernize Legacy Back Office Processing With Continuously Maintained Solutions

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Case Study

Sponsored by Upstart



How Vantage West is Optimizing Its Portfolio To Withstand Economic Cycles

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Article

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Ready for AI? Why Credit Unions Should Consider a Nuanced Approach

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Infographic

Sponsored by Upstart



Gaining New Members & Cross-Selling Opportunities with the Upstart Referral
Network

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eBook

Sponsored by FIS



Advance Your Members' Experience

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Article

Sponsored by Open Lending



Rising Rejection Rates Cost Lenders and Borrowers

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White Paper

Sponsored by Alogent



The Proof Is in the Real-Time Access to Data: Tackling Fraud, and Making
Personalized and Consistent Member Experiences a Reality

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eBook

Sponsored by Open Lending



5 Questions to Ask When Choosing an Auto Lending Enablement Solution

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White Paper

Sponsored by Elan Credit Card



Credit Card Programs: Does the value outweigh the risk?

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Report

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Credit Card Strategy in a Rising Rate Environment

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White Paper

Sponsored by Elan Credit Card



The Credit Card Pull: How to Attract the Next Generation of Members

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Report

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Q1 Survey Shows 33% of Cardholders Increased Spending

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White Paper

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Top 5 Merchant Payments Trends to Watch for in 2023

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White Paper

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Think Beyond Credit Score: How Credit Unions Can Grow and Engage Members

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RESOURCES

THE EVOLUTION AND OPPORTUNITIES OF EBPP FOR CREDIT UNIONS

From Alacriti

Electronic Bill Presentment and Payment (EBPP) presents opportunities for credit
unions to improve member satisfaction, conversion, cash flow and more. Download
this webinar summary to learn about the future of EBPP and how your credit union
can take advantage of its top five benefits.

Download Resource ›



MORE AND BETTER: 2024 RISK MANAGEMENT STRATEGIES FOR AUTOMOTIVE LENDERS

From Open Lending

As we step into 2024, automotive lenders need to do a gut check on their risk
management strategies and embrace innovation to ensure sustainable growth and
resilience. Download this white paper to learn four things you should either be
doing more of or doing better!

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NEAR AND NON-PRIME AUTOMOTIVE CONSUMER UPDATE

From Open Lending

This white paper offers credit unions a strategic advantage with insights for
planning and exploring new opportunities in the evolving automotive financing
landscape. Leverage this information to contribute to the long-term success and
sustainability of your credit union in 2024.

Download Resource ›



24% OF CONSUMERS WOULD CHOOSE LOCAL FIS FOR CREDIT CARD

From Elan Credit Card

Learn where consumers are applying for credit cards, what type of spenders they
are, what features are most persuasive, and what smaller financial institutions
should focus on to continue expanding their market share.

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WHAT MEASURES CAN BE TAKEN TO SHIELD YOUR FINANCIAL INSTITUTION FROM MARKET
DISRUPTIONS

From FIS

Looking at the latest research conducted by the IDC Financial Insights, this
on-demand webinar outlines four practical steps that your credit union can take
to not only survive, but also thrive, during challenging times.

Download Resource ›



MAXIMIZING CREDIT UNION REVENUE THROUGH STRATEGIC LOAN PARTICIPATIONS

From Credit Union Loan Source

Economic headwinds in the post-pandemic era have credit unions scrambling to
find new sources of revenue. This white paper outlines how an often-underused
resource--loan participations--can provide vital income to help you meet or
exceed ROA targets.

Download Resource ›



MODERNIZE LEGACY BACK OFFICE PROCESSING WITH CONTINUOUSLY MAINTAINED SOLUTIONS

From Alogent

This eBook explores the significant opportunity for credit unions to uncover new
cost savings and efficiencies. Learn how upgrading and consolidating your back
office systems can lower total cost of ownership and achieve maximum efficiency.

Download Resource ›



HOW VANTAGE WEST IS OPTIMIZING ITS PORTFOLIO TO WITHSTAND ECONOMIC CYCLES

From Upstart

When Vantage West CU decided to prioritize a seamless digital experience and
data-driven lending decisions, they knew the right partner was critical.
Download this case study and discover how they diversified their loan portfolio,
acquired 1400 new members in 6 months, and built in flexibility to withstand the
economic cycles.

Download Resource ›



READY FOR AI? WHY CREDIT UNIONS SHOULD CONSIDER A NUANCED APPROACH

From Open Lending

AI's impact is sweeping through the credit union landscape. Access this article
which dives into a world where AI unlocks richer member insights, streamlines
digital interactions, and revolutionizes the lending process.

Download Resource ›



GAINING NEW MEMBERS & CROSS-SELLING OPPORTUNITIES WITH THE UPSTART REFERRAL
NETWORK

From Upstart

Financial institutions are tightening credit standards in response to economic
headwinds, which presents an opportunity for credit unions to attract new
members. This infographic outlines how three credit unions are leveraging a
referral network to gain new members and cross-sell them to increase long-term
member value.

Download Resource ›



ADVANCE YOUR MEMBERS' EXPERIENCE

From FIS

Time keeps changing, but what about your strategy? More than 81% customers say
on-demand banking could motivate them to switch to a “new age” FI. Download this
ebook and learn how to transform your credit union from front to back, so you
can advance your member experience.

Download Resource ›



RISING REJECTION RATES COST LENDERS AND BORROWERS

From Open Lending

According to the federal reserve, automotive lenders are turning away more
applicants than other sectors. Explore the impact on borrowers, lenders, and the
auto lending market, as well as strategies to offer affordable loans, mitigate
risk, and achieve profitability.

Download Resource ›



THE PROOF IS IN THE REAL-TIME ACCESS TO DATA: TACKLING FRAUD, AND MAKING
PERSONALIZED AND CONSISTENT MEMBER EXPERIENCES A REALITY

From Alogent

Everyone talks about a seamless user journey and personalized banking services,
but how does that become today’s reality for credit unions rather than just a
goal? Download this white paper to find out how.

Download Resource ›



5 QUESTIONS TO ASK WHEN CHOOSING AN AUTO LENDING ENABLEMENT SOLUTION

From Open Lending

Many credit unions use a lending enablement platform, however a recent study
shows over half are only somewhat satisfied with their existing solution. This
interactive eBook outlines five essential questions automotive lenders should
ask before they invest in a Lending Enablement Solution.

Download Resource ›



CREDIT CARD PROGRAMS: DOES THE VALUE OUTWEIGH THE RISK?

From Elan Credit Card

Learn about the risks of unbalanced assets, costs of credit card program
management and factors to consider when evaluating your program’s profitability.

Download Resource ›



CREDIT CARD STRATEGY IN A RISING RATE ENVIRONMENT

From Elan Credit Card

With the current economic environment and rise in interest rates, credit unions
may find the credit card market increasingly complex to operate internally.
Learn why shifting from insourcing to outsourcing your credit card program can
benefit your credit union.

Download Resource ›



THE CREDIT CARD PULL: HOW TO ATTRACT THE NEXT GENERATION OF MEMBERS

From Elan Credit Card

Young adults are the future of your credit union. From college to home-buying,
learn why credit cards are key to winning the loyalty of Gen Z and millennials.

Download Resource ›



Q1 SURVEY SHOWS 33% OF CARDHOLDERS INCREASED SPENDING

From Elan Credit Card

Nearly 33% of cardholders increased their credit card spending over the last six
months, showing how critical credit cards are in today's economic environment.

Download Resource ›



TOP 5 MERCHANT PAYMENTS TRENDS TO WATCH FOR IN 2023

From Elan Credit Card

Customer payment expectations are shifting. Explore the top five merchant
payments trends we’re watching in 2023 and learn how a partnership may help meet
the needs of your members.

Download Resource ›



THINK BEYOND CREDIT SCORE: HOW CREDIT UNIONS CAN GROW AND ENGAGE MEMBERS

From Elan Credit Card

A credit union’s ability to deliver the right products and services that best
meet members’ daily needs is the most important factor in creating a superior
member experience.

Download Resource ›


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