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Our websites use cookies for analytics, personalisation and advertising. Click to learn more. By continuing to browse, you agree to our use of cookies. * Menu * Search * * Credit Union Times An ALM Exclusive Brand * Sign In Register * Home * Credit Union Topics Credit Union Management Regulatory & Compliance Community/People News Human Resources Lending Marketing Fraud & Enforcement Growth Strategies Cybersecurity & Privacy Mobile Banking Core Systems FinTech Payment Platforms * MarketPlace Directory * CU Tech Hub CU Tech Hub Cybersecurity & Privacy Mobile Banking Core Systems FinTech Payment Platforms * Luminaries Event Coverage Event Site * Resource Center * Credit Union Times Magazine * Careers * Subscribe * Events * Editorial Calendar * Newsletters * Webcasts * Podcast Center * About Us * Contact Us * Site Map * Advertise With Us * Terms of Service * Privacy Policy * Follow Credit Union Times * * * Copyright © 2024 ALM Global, LLC. All Rights Reserved. Newsletters Sign In REGISTER * Credit Union Topics Credit Union Management Regulatory & Compliance Community/People News Human Resources Lending Marketing Fraud & Enforcement Growth Strategies Cybersecurity & Privacy Mobile Banking Core Systems FinTech Payment Platforms * Resource Center * Marketplace Directory * CU Tech Hub * Cybersecurity & Privacy * Mobile Banking * Core Systems * FinTech * Payment Platforms * Luminaries * Event Coverage * Event Site * Careers * Subscribe * More * Credit Union Times Magazine * Credit Union Times Magazine Issue Gallery * Instant Insights * Events * Resource Center * Editorial Calendar * Newsletters * Webcasts * Podcast Center * Subscribe * Asset & Logo Licensing * News Branded Phone Calls: Arkansas FCU's Members Are Answering Peter Strozniak The state’s largest credit union is seeing the benefits of branding their calls to enhance trust and transparency. * News CFPB Eyes New NSF Rules, America’s Credit Unions Concerned Michael Ogden The new CU trade group and bankers warn of “significant economic impact.” * News $200K-Plus CU Donations Support Physical & Financial Health Natasha Chilingerian Oregon's Rogue CU gives big to a local hospital and FSCU partners with an Alabama university. * News CREDIT UNION CONFERENCES IN 2024: AN EVOLVING LIST Natasha Chilingerian | Januar 04, 2024 More than 80 CU industry events set to take place next year. TruStage's Discovery2024 set for Aug. 8. * Q&A MY JOURNEY TO CREDIT UNION LEADERSHIP: JESSICA BROWN OF UNITUS COMMUNITY CREDIT UNION Natasha Chilingerian | Januar 04, 2024 "The pandemic has underscored the importance of agility and adaptability in leadership and HR strategies." * News ALABAMA CU TO EXPAND MARKET PRESENCE WITH PURCHASE OF 5 BANK BRANCHES Peter Strozniak | Januar 03, 2024 All In CU expects to complete the deal with 22nd State Bank by the third quarter. * News DFCU FINANCIAL PAYS NEARLY $41 MILLION IN SPECIAL DIVIDENDS Jim DuPlessis | Januar 03, 2024 Four other credit unions spread more than $10 million from Alabama to Wisconsin. * News CU TRADES LIST 13 ‘IMPORTANT’ CHANGES TO CFPB’S PROPOSED DATA REPORTING RULE Michael Ogden | Januar 03, 2024 The proposed rule is the CFPB’s effort to implement section 1033 of the Dodd-Frank Act. * Commentary CONNECTING EMPLOYEES TO FINANCIAL WELLNESS PROGRAMS YEAR-ROUND Brooke Wilson | Januar 03, 2024 When people feel supported, not only as it relates to financial stress, but also in their mental and emotional health, it creates a more resilient and engaged community and workforce. * Expert Opinion THE API ECONOMY'S IMPACT ON CU OPERATIONS: A MEMBER-CENTRIC TRANSFORMATION FOR ENHANCED USER EXPERIENCE Mehdi Heidari | Januar 03, 2024 Today’s focus on APIs has enabled CUs to fundamentally revolutionize the way they operate and serve members. * News NCUA BANS FORMER EMPLOYEE WHO EMBEZZLED $14,300 FROM MICHIGAN CU Peter Strozniak | Januar 02, 2024 Andrea Alice Nedow, who worked at Traverse Catholic FCU, is sentenced to six months imprisonment. * News PSCU & CO-OP SOLUTIONS CLOSE DEAL TO COMBINE Michael Ogden | Januar 02, 2024 The agreement is approved by owners, shareholders and federal regulators. * News MINNESOTA CU MERGER OFFICIAL AS BLAZE OPENS IN THE NEW YEAR Michael Ogden | Januar 02, 2024 Hiway CU and SPIRE CU merge to form one of the largest credit unions in the state. TRENDING STORIES 1. Credit Union Conferences in 2024: An Evolving List 2. NCUA Bans Former Employee Who Embezzled $14,300 From Michigan CU 3. PSCU & Co-op Solutions Close Deal to Combine 4. Alabama CU to Expand Market Presence With Purchase of 5 Bank Branches 5. 2024 Rings in America’s Credit Unions INSTANT INSIGHTS / MY JOURNEY TO CREDIT UNION LEADERSHIP * MY JOURNEY TO CREDIT UNION LEADERSHIP: EDINA RIZVIC OF COLUMBIA CREDIT UNION By Natasha Chilingerian |Dezember 13, 2023 "The pandemic ushered in a massive shift in people’s expectations when it comes to their digital experience." * MY JOURNEY TO CREDIT UNION LEADERSHIP: MELISSA DOEBERT OF KOHLER CREDIT UNION * MY JOURNEY TO CREDIT UNION LEADERSHIP: GRADY BOND OF TRAVIS CREDIT UNION * MY JOURNEY TO CREDIT UNION LEADERSHIP: JASON LEE OF REV FEDERAL CREDIT UNION * MY JOURNEY TO CREDIT UNION LEADERSHIP: MELISSA MOFFA OF CHARTWAY CREDIT UNION Browse Instant Insights → Read More Stories → * Career Moves WESTERRA CU, SERVCU, BRIDGEWATER CU & HUMANIDEI WELCOME NEW TALENT Natasha Chilingerian|December 28, 2023 Plus, a Mountain America CU wealth advisor is recognized by Forbes for the second year in a row. * News NAFCU SEES POSITIVES, RAISES CONCERNS FOR NCUA’S PROPOSED SHARE INSURANCE RULES Michael Ogden|December 27, 2023 The proposed amendments to share insurance rules bring the NCUA closer to FDIC rules. * News CREDIT UNIONS IN NEW YORK & CALIFORNIA APPOINT NEW CEOS Peter Strozniak|December 27, 2023 Courtney Fulmer will lead SECNY and Michael Wilkins takes over the helm at Torrance Community CU. * News CREDIT UNIONS BIG AND SMALL ANNOUNCE DIVIDENDS Jim DuPlessis|December 27, 2023 The largest of the four special dividends is $16 million by Eastman CU of Tennessee. * Market Insights CEO PAY DECREASED IN 2022 FOR THE FIRST TIME IN AT LEAST THREE YEARS Michael Popke|December 27, 2023 The numbers contrast sharply with increases as high as 35% in 2021. * Expert Opinion CUS EMBRACE FAMILY BANKING TO ATTRACT A NEW GENERATION OF MEMBERS James Peil|December 27, 2023 Attract a younger audience while promoting financial literacy and responsibility. * News WASHINGTON CU EMPLOYEES SEE A NEED FOR A LABOR UNION Peter Strozniak|December 26, 2023 Some Verity CU employees are unionizing to improve workplace conditions, but the CEO has not heard widespread complaints. * Research PRIORITIZE FINANCIAL WELLNESS PROGRAMS: TOP 5 ISSUES EMPLOYERS NEED TO FOCUS ON Scott Wooldridge|December 26, 2023 Employers are implementing initiatives in these five areas: the high cost of living, retirement preparedness, health care costs, budgeting and money management, and daily living expenses, according to a new EBRI report. * News PSCU: DEBIT CARD SPENDING ACCELERATES IN NOVEMBER Jim DuPlessis|December 26, 2023 However, members using its services spent little more than a year ago by credit card. * Expert Opinion STRATEGIC OUTSOURCING: ENHANCING PRODUCTIVITY IN CU LENDING OPERATIONS Brian Hamilton|December 26, 2023 Outsourcing not only meets member expectations, but exceeds them while securing a foundation for future growth. Load More Stories * Career Moves 10 CREDIT UNION PROFESSIONALS RISE INTO NEW ROLES Natasha Chilingerian|December 26, 2023 Seven credit unions, SwitchThink Solutions, the AACUL and ALM First unveil People news. * Career Moves NUSSLE SELECTS 6 EXECUTIVE LEADERS FOR AMERICA’S CREDIT UNIONS Natasha Chilingerian|December 21, 2023 Carrie Hunt will depart the Virginia League to join the team; five appointees currently serve at CUNA or NAFCU. * News ATM SCHEME TARGETING CUS IN SIX STATES NETS FRAUDSTERS NEARLY $6M Peter Strozniak|December 21, 2023 Six persons who have pleaded guilty to bank fraud and ID theft await sentencing. * Analysis MBA AND CUNA SEE RATES FALLING IN 2024 Jim DuPlessis|December 21, 2023 The groups differ on recession odds in the New Year, and the speed of rate declines is outrunning their predictions. * News TANYA OTSUKA CONFIRMED TO NCUA BOARD Natasha Chilingerian|December 21, 2023 Otsuka, the first Asian American NCUA board member, will serve a term ending Aug. 2, 2029. * Expert Opinion HOW CUS CAN DELIVER A SUPERIOR CX USING AI IN THE CONTACT CENTER Rahul Kumar|December 21, 2023 New Talkdesk survey reveals the impact of integrated AI capabilities on contact center service quality. * Career Moves FIVE NEW EXECUTIVES JOIN RED ROCKS CU IN COLORADO Natasha Chilingerian|December 21, 2023 Plus, Vermont’s NorthCountry FCU hires a chief IT officer, among other People news. * Career Moves ALLEGACY FCU SELECTS NEXT CEO FOR 2025 Peter Strozniak|December 20, 2023 Nathanael Tarwasokono takes over the leadership helm for Cathy Pace, who will retire after over 45 years of service. * News FESTIVE CUS SHOWER THEIR COMMUNITIES WITH TOYS, GIFTS & DONATIONS Natasha Chilingerian|December 20, 2023 See how some credit unions are making the 2023 holidays a bit happier for people in need. * Q&A MY JOURNEY TO CREDIT UNION LEADERSHIP: MELISSA DOEBERT OF KOHLER CREDIT UNION Natasha Chilingerian|December 20, 2023 "Doing what I am doing, where I am doing it is more than I could have ever dreamed of." Load More Stories * Expert Opinion CREDIT IN 2024 COULD BE STORMY – CREDIT UNIONS SHOULD WATCH CLOSELY Bryan Peckinpaugh|December 20, 2023 Lending executives must monitor the situation for early signals of trouble and be as proactive as they can. * News SPACE COAST SELLS $422 MILLION IN AUTO LOAN SECURITIES Jim DuPlessis|December 20, 2023 Since 2019, nine CUs have sold over $3 billion in auto loan-backed securities, with most deals occurring this year. * News CLASS ACTION LAWSUIT FILED OVER NAVY’S ALLEGED RACIAL DISPARITY IN MORTGAGES Peter Strozniak|December 19, 2023 Attorneys claim the credit union violated race discrimination provisions of federal laws. * Commentary 10 TRENDS THAT WILL IMPACT YOUR CU MOST IN 2024 Henry Meier, Esq.|December 19, 2023 The most important ones involve the power being wielded by the CFPB and other regulators. * News WHY IS BAYPORT CU INVESTING IN TECH PROGRAMS FOR STUDENTS? Michael Ogden|December 19, 2023 The credit union helps open a new tech center for students to enter renewable energy careers. * Career Moves BECU, PALMETTO CITIZENS FCU WELCOME NEW C-SUITE EXECUTIVES Natasha Chilingerian|December 19, 2023 Eight other CUs and CU organizations announce new hires, promotions and honors. * News CREDIT UNION SAVINGS FALL, LOANS LAG IN OCTOBER Jim DuPlessis|December 19, 2023 CUNA report shows one of the worst month-to-month performances this year. * News BACK ONLINE, BUT NOT OUT OF THE WOODS: CU RANSOMWARE UPDATE Natasha Chilingerian|December 18, 2023 Although affected CUs resumed services as of Dec. 13, they face “unique challenges post-recovery,” the NCUA says. * News JUDGE TO HEAR WHETHER LMCU VIOLATED FORMER EMPLOYEE’S LABOR UNION RIGHTS Peter Strozniak|December 18, 2023 Michigan’s largest CU says it will “aggressively defend” itself against unfair labor practices allegations at a March hearing. * News CNN FINDS RACIAL DISPARITY IN NAVY FEDERAL MORTGAGES Jim DuPlessis and Natasha Chilingerian|December 18, 2023 Analysis of HMDA data shows Navy had the widest gap in approval rates among the top 50 mortgage lenders. CU trades call the report "misleading." Load More Stories * News MULTI-YEAR DEAL SIGNED BETWEEN GLOBAL CU & GRAND CANYON UNIVERSITY Michael Ogden|December 18, 2023 The credit union will gain arena naming rights at the Phoenix-based university. * Expert Opinion CREDIT UNION BUSINESS LENDING TRENDS: BACK TO THE FUTURE Mark Ritter|December 18, 2023 MBFS offers analysis and advice following the first year since 2019 without pandemic-induced liquidity excess or low rates. * News SMALL INDIANA CU THAT WENT ALL-VIRTUAL FOR GROWTH TO MERGE JAN. 1 Peter Strozniak|December 15, 2023 NorthPark Community CU's CEO says the all-virtual strategy was working, but increasing rates squeezed its liquidity. * News FOUR CREDIT UNIONS AWARD $18 MILLION IN SPECIAL DIVIDENDS Jim DuPlessis|December 15, 2023 Payouts go to members in South Carolina, Utah, Indiana and Wisconsin. * News CREDIT UNIONS AWARD NEARLY $1.4 MILLION IN COMMUNITY GRANTS Natasha Chilingerian|December 15, 2023 Contributions from SECU, Veridian CU, Nusenda CU, VCCU and Desert Financial aim to build resilient communities. * News GRANT MONEY AWARDED FOR ‘DIGITAL TRANSFORMATION’ OF UKRAINIAN CUS Michael Ogden|December 15, 2023 The grant money will be used to help Ukrainian credit unions upgrade and modernize core banking systems. * Expert Opinion TO BE A BETTER BOARD MEMBER, LOOK IN THE MIRROR Stuart R. Levine|December 15, 2023 Self-reflection stimulates discussion in a constructive manner and leads to board optimization and effectiveness. * News FEDS ALLEGE FRAUDSTERS EXPLOITED CU SHARED BRANCH NETWORK Peter Strozniak|December 14, 2023 Four people, who allegedly coordinated over 200 fake transactions and stole in excess of $900,000, are arrested. * News DETROIT-AREA CREDIT UNION OPENING THREE BRANCHES Jim DuPlessis|December 14, 2023 Michigan Schools and Government CU opens one branch and has two others planned for 2024. * News NCUA APPROVES 2024 BUDGET, TRIMMING $8.8M FROM DRAFT VERSION Natasha Chilingerian|December 14, 2023 The agency also green-lights the CLF budget and operating fee methodology changes, and requests OTR comments. Load More Stories * News USF FEDERAL CREDIT UNION GIVES $6 MILLION FOR NEW STADIUM Michael Ogden|December 14, 2023 The money will give the CU naming rights and help in the construction of the USF football stadium. * Career Moves BLUE FCU, HANSCOM FCU, METRO CU HIRE & PROMOTE TALENT Natasha Chilingerian|December 14, 2023 Plus, CUES appoints new board officers and a New York lending professional makes a 40 Under Forty list. * News 121 FINANCIAL MEMBERS TO VOTE ON PROPOSED MERGER WITH VYSTAR IN JANUARY Peter Strozniak|December 13, 2023 Merger documents reveal salary increases and retention bonuses for top 121 Financial executives should the deal close. * News ECONOMISTS SEE FED BUYING INTO RATE CUTS IN 2024 Jim DuPlessis|December 13, 2023 NAFCU economist predicts rate cuts will start this spring, more than two years after the Fed started raising rates. * Market Insights EMPLOYEES CRAVE MORE TRAINING: 41% WOULD LEAVE IF IT ISN'T OFFERED Joel Kranc|December 13, 2023 71% report feeling more prepared for the future of work because of the training they received. * Q&A MY JOURNEY TO CREDIT UNION LEADERSHIP: EDINA RIZVIC OF COLUMBIA CREDIT UNION Natasha Chilingerian|December 13, 2023 "The pandemic ushered in a massive shift in people’s expectations when it comes to their digital experience." * Expert Opinion BACKLASH ON OVERDRAFT INCOME ALARMS CREDIT UNION EXECUTIVES Joel Schwartz|December 13, 2023 The NCUA chairman’s remarks open a discussion around how to revise overdraft programs. * News SOUTHERN CALIFORNIA CUS INVEST IN COLLEGE COMMUNITIES Natasha Chilingerian|December 12, 2023 Wescom CU creates the Wescom Fund for UCLA while USCCU launches a new wealth management offering. * News GEORGIA JUDGE SENTENCES FORMER CU EXECUTIVE TO 20 YEARS FOR MEMBER THEFTS Peter Strozniak|December 12, 2023 Gregory Ryan Edge stole in excess of $40,000 from more than 22 members, prosecutors say. * News TWO NEW ORLEANS AREA CREDIT UNIONS TO MERGE Jim DuPlessis|December 12, 2023 OnPath FCU announces plans to acquire Louisiana FCU in mid-2024. Load More Stories * Commentary WHERE IS YOUR MEMBERS’ DATA ON THE CYBER SUPPLY CHAIN? Henry Meier, Esq.|December 12, 2023 Unless changes occur, the recent cyberattack impacting 60 CUs is a small-scale version of what’s likely to come. * Career Moves 9 CREDIT UNIONS ELEVATE 14 INTO NEW ROLES Natasha Chilingerian|December 12, 2023 New C-suite executives are named at Embold CU, Kitsap CU, ValleyStar CU and OMNI Community CU. * News MERGED NEW YORK CU CAUSES SHARE INSURANCE FUND LOSS, OIG REPORT SHOWS Peter Strozniak|December 11, 2023 Branch 6000 CU, undercapitalized since 2020, was merged into Consumers FCU with cash assistance in Q3. * News CREDIT UNIONS PICK UP CREDIT CARD SHARE IN OCTOBER Jim DuPlessis|December 11, 2023 But a small gain comes as balance growth slows for both credit unions and banks. * News MEMBERS IN GEORGIA AND PENNSYLVANIA GET $35M IN SPECIAL DIVIDENDS THIS WEEK Jim DuPlessis|December 11, 2023 Dividends this season now top $135 million, including $2 million from a Birmingham, Ala., credit union. * News MORE THAN 1 IN 4 EMPLOYEES HAVE CONSIDERED QUITTING THEIR JOBS OVER RTO MANDATES Alan Goforth|December 11, 2023 Most employees expect to spend more money on travel and commuting (78%). * Expert Opinion HOW TO HIT THE GROUND RUNNING WITH YOUR CREDIT UNION MARKETING IN 2024 Mark Arnold|December 11, 2023 If you wait to market your credit union until we’re in a better economy, consumers will have long forgotten you. * News LOAN QUALITY & ORIGINATIONS DROP FOR CREDIT UNIONS IN Q3 Jim DuPlessis|December 08, 2023 NCUA data shows earnings fell steeply as auto lending weakened and delinquencies soared. * News FINANCIAL PRESSURES ADDING UP THIS HOLIDAY SEASON: AFFINITY FCU REPORT FINDS Michael Ogden|December 08, 2023 The CU’s latest survey reveals the majority of younger generations are stressed about finances. * News ALASKA MAN DRANK ALL THE MONEY AWAY HE STOLE FROM CUS & BANKS Peter Strozniak|December 08, 2023 Federal judge sentences Austin Rutherford to 30 months in federal prison and orders him to pay $579,400 in restitution. Load More Stories * News AS CDFI CERTIFICATION IS FINALLY REVISED, CONCERNS REMAIN FOR CUS Michael Ogden|December 08, 2023 Credit union leaders are thankful this revision process is done, but there are questions left unanswered. * Expert Opinion DIGITAL CARDS ACCELERATE ENGAGEMENT FOR CREDIT UNIONS Randy Piatt|December 08, 2023 CUs must offer an analogous experience, meeting members in their most preferred and frequently used channel. * News NCUA’S HARPER IS ‘FRUSTRATED’ WITH ONGOING RANSOMWARE ISSUE Michael Ogden|December 07, 2023 He says the NCUA has been in contact with affected CUs, but is limited by agency’s lack of authority in this situation. * News FORMER VERMONT BRANCH MANAGER FACES SENTENCING FOR BANK FRAUD Peter Strozniak|December 07, 2023 Tracy Thibodeau admits she stole more than $140,000 by manipulating credit card software system. * News NAVY FEDERAL JOINS THE CLEARING HOUSE’S RTP NETWORK Natasha Chilingerian|December 07, 2023 The nation’s largest CU says it received over $2.7 million in RTP deposits during its first full day on the network. * News AMERICAN AIRLINE MEMBERS LAND $10 MILLION SPECIAL DIVIDEND Jim DuPlessis|December 07, 2023 Credit unions in Alabama and Ohio give $400,000 more. * Career Moves PROFESSIONALS LAND LEADERSHIP ROLES AT BECU, GREATER TEXAS CU Natasha Chilingerian|December 07, 2023 Plus, Tyfone appoints three board members and a PSECU employee makes a local Under 40 list. * News TENNESSEE CU PLANS TO MOVE AHEAD WITH BANK ACQUISITION AFTER COURT RULING Peter Strozniak|December 06, 2023 Orion FCU criticizes state regulator who attempted to stop the purchase of Financial Federal Bank. * Commentary TIME TO TAKE ON ARBITRATION MYTHS Henry Meier, Esq.|December 06, 2023 A closer look at four myths and realities of class-action lawsuits as it relates to credit unions of all sizes. * Q&A MY JOURNEY TO CREDIT UNION LEADERSHIP: GRADY BOND OF TRAVIS CREDIT UNION Natasha Chilingerian|December 06, 2023 "Some of the greatest successes I’ve had were when I took risks that then really accelerated my growth." Load More Stories * Expert Opinion HELPING THE CREDIT-MARGINALIZED CONQUER OVERDRAFT FEES WITH DIGITAL BANKING Seth Brickman|December 06, 2023 Consider a digital small-dollar loan platform to rectify and build back members’ financial lives. * News TENNESSEE APPEALS COURT AFFIRMS A PROPOSED CREDIT UNION BANK ACQUISITION Peter Strozniak|December 05, 2023 State regulator that sued Orion FCU and Financial Federal Bank to stop the transaction is considering its next steps. * News ‘CLEAR RULES OF THE ROAD’ NEEDED, TRADES ASK BIDEN FOR HELP WITH CFPB Michael Ogden|December 05, 2023 NAFCU, CUNA and others write to President Biden in an effort to rein in the CFPB’s creative rulemaking processes. * News NEARLY ALL AUTO LENDERS GAIN A HAIR OF SHARE IN Q3 Jim DuPlessis|December 05, 2023 Finance companies and others lose more loans and leases from Q2 to Q3 to credit unions, banks and captives. * Commentary ESTABLISHING BUSINESS CONTINUITY IN THE AFTERMATH OF A RANSOMWARE ATTACK Steven W. Teppler|December 05, 2023 The first line of defense against ransomware attacks is pre-existing protection. * Career Moves SENIOR LEADERS APPOINTED AT ALTURA CU & CALTECH EMPLOYEES FCU Natasha Chilingerian|December 05, 2023 OnPath FCU’s ad agency welcomes a former Louisiana League SVP, among other People news. * News FORMER CU BRANCH MANAGER SENTENCED TO 30 MONTHS IN FEDERAL PRISON Peter Strozniak|December 04, 2023 Patty Lynn Mavrakis refuses to take responsibility for embezzling nearly $400,000 from Valley 1st FCU and claims she accidentally burned the cash. * News DAYS INTO RANSOMWARE ATTACK, MANY CUS REMAIN ‘NON-OPERATIONAL’ Michael Ogden|December 04, 2023 NCUA says it is continuing to work with credit unions impacted by the outages. * News CEFCU DISTRIBUTES $40 MILLION SPECIAL DIVIDEND Jim DuPlessis|December 04, 2023 New York and Ohio credit unions announce another $8.7 million in special dividends. * Market Insights PRESIDENT BIDEN’S AI EXECUTIVE ORDER WILL IMPACT PRIVATE ENTITIES Bradford J. Kelley and Kellen Shearin|December 04, 2023 The executive order identifies several areas of concern with the use of AI, including cybersecurity, competition and privacy. Load More Stories * Expert Opinion ENHANCING CREDIT UNIONS THROUGH WORKLOAD AUTOMATION & ORCHESTRATION Ryan Dimick|December 04, 2023 CUs that adopt these tools will become more efficient, agile and ready to adapt to the financial sector's demands. * News TEXAS CREDIT UNION BRANCH SHOOTING INJURES POLICE OFFICER Peter Strozniak|December 01, 2023 A suspect walked into the Fort Worth Community CU with a handgun when shots rang out. * News IDAHO CENTRAL ISSUES $80 MILLION IN SUBORDINATED DEBT, 'ONE OF THE LARGEST' EVER Jim DuPlessis|December 01, 2023 The private placement increases its net worth ratio, which has lagged peers. * News HOUSE MEMBERS NULLIFY CFPB’S 1071 RULE Michael Ogden|December 01, 2023 Now that both the House and Senate have passed similar resolutions, it moves to President Biden for his signature. * News WEST COAST CUS SUPPORT FOOD & SHELTER NEEDS WITH $100,000 DONATIONS Natasha Chilingerian|December 01, 2023 Five other credit unions announce charitable contributions and initiatives on Giving Tuesday. * Expert Opinion STRENGTHENING COMMUNITIES & CUS: A HOLISTIC APPROACH TO COMMUNITY INVOLVEMENT Luke Billeri|December 01, 2023 While CUs must be financially viable and competitive, their focus must be serving members and communities. * News SHOOTING SUSPECT OF PALESTINIAN STUDENTS WAS FORMER CUSO FINANCIAL SERVICES EMPLOYEE Peter Strozniak|November 30, 2023 Jason J. Eaton, charged with three counts of attempted murder, also had a connection with a New York credit union. * News TENNESSEE CU MEMBERS RECEIVE $10 MILLION IN SPECIAL DIVIDENDS Jim DuPlessis|November 30, 2023 Credit unions spread another $1.5 million among members in Alabama and North Carolina. * News RBFCU TAPS MARK SEKULA AS ITS NEXT LEADER Michael Ogden|November 30, 2023 Longtime President/CEO Christopher O’Connor to retire in March 2024. * NewsTimeline PENDING COURT DECISION LOOMS OVER CFPB DIRECTOR'S TESTIMONY IN CONGRESS Jim DuPlessis|November 30, 2023 Many criticisms raised by Republicans are similar to those outlined in a joint letter from CUNA and NAFCU. Load More Stories * Career Moves 10 PROFESSIONALS ELEVATE THEIR CU INDUSTRY CAREERS Natasha Chilingerian|November 30, 2023 Cornerstone Community Financial and The Tennessee CU hire talent into leadership roles. * News UFCU COMMITS TO UT AUSTIN AS TRUSTED BANKING PARTNER Natasha Chilingerian|November 29, 2023 The designation aims improve the financial well-being of employees at UT Austin, where UFCU first opened in 1936. * News CIVIL MONEY PENALTIES REINSTATED BY NCUA AFTER PANDEMIC PAUSE Michael Ogden|November 29, 2023 The agency says credit unions must file Form 5300 Call Reports on time or face penalties. * Best Practices IS RETIRING ON $100,000 A YEAR DOABLE? WHAT IT TAKES TO GET EMPLOYEES THERE Bryce Sanders|November 29, 2023 Financial wellness training sessions should be top-of-mind for your employees. * Q&A MY JOURNEY TO CREDIT UNION LEADERSHIP: JASON LEE OF REV FEDERAL CREDIT UNION Natasha Chilingerian|November 29, 2023 "I’ve found myself always attempting to surround myself with individuals more talented than me." * Expert Opinion GENERATIVE AI FOR THE FINANCIAL SERVICES INDUSTRY: SEPARATING THE HYPE FROM REALITY Karan Kashyap|November 29, 2023 Credit unions must be realistic about generative AI and strategically apply it as one tool in their toolbox. * News TYNDALL FCU TO PAY $22 MILLION SPECIAL DIVIDEND DEC. 13 Jim DuPlessis|November 28, 2023 Credit unions in Iowa and Wisconsin also announce payouts for this quarter. * News TDECU CARES FOUNDATION LAUNCHES IN TEXAS Natasha Chilingerian|November 28, 2023 TruStage makes the first-ever donation to the Houston credit union’s new charitable arm. * News IOWA-BASED CU CEO TO RETIRE, SUCCESSOR NAMED Michael Ogden|November 28, 2023 Affinity CU’s Jim Dean says he will retire in early 2024. Jeremy Smith to take over. * News PENNSYLVANIA’S CLEARVIEW FCU TO LAUNCH REBRAND NEXT YEAR Peter Strozniak|November 28, 2023 The initiative will introduce a new logo and the full rebrand in tandem with upcoming location openings. Load More Stories RESOURCE CENTER Webinar Sponsored by Alacriti The Evolution and Opportunities of EBPP for Credit Unions Browse More Resources › White Paper Sponsored by Open Lending More and Better: 2024 Risk Management Strategies for Automotive Lenders Browse More Resources › White Paper Sponsored by Open Lending Near and Non-Prime Automotive Consumer Update Browse More Resources › Report Sponsored by Elan Credit Card 24% of Consumers Would Choose Local FIs for Credit Card Browse More Resources › On-Demand Webinar Sponsored by FIS What Measures Can Be Taken to Shield Your Financial Institution From Market Disruptions Browse More Resources › White Paper Sponsored by Credit Union Loan Source Maximizing Credit Union Revenue through Strategic Loan Participations Browse More Resources › eBook Sponsored by Alogent Modernize Legacy Back Office Processing With Continuously Maintained Solutions Browse More Resources › Case Study Sponsored by Upstart How Vantage West is Optimizing Its Portfolio To Withstand Economic Cycles Browse More Resources › Article Sponsored by Open Lending Ready for AI? Why Credit Unions Should Consider a Nuanced Approach Browse More Resources › Infographic Sponsored by Upstart Gaining New Members & Cross-Selling Opportunities with the Upstart Referral Network Browse More Resources › eBook Sponsored by FIS Advance Your Members' Experience Browse More Resources › Article Sponsored by Open Lending Rising Rejection Rates Cost Lenders and Borrowers Browse More Resources › White Paper Sponsored by Alogent The Proof Is in the Real-Time Access to Data: Tackling Fraud, and Making Personalized and Consistent Member Experiences a Reality Browse More Resources › eBook Sponsored by Open Lending 5 Questions to Ask When Choosing an Auto Lending Enablement Solution Browse More Resources › White Paper Sponsored by Elan Credit Card Credit Card Programs: Does the value outweigh the risk? Browse More Resources › Report Sponsored by Elan Credit Card Credit Card Strategy in a Rising Rate Environment Browse More Resources › White Paper Sponsored by Elan Credit Card The Credit Card Pull: How to Attract the Next Generation of Members Browse More Resources › Report Sponsored by Elan Credit Card Q1 Survey Shows 33% of Cardholders Increased Spending Browse More Resources › White Paper Sponsored by Elan Credit Card Top 5 Merchant Payments Trends to Watch for in 2023 Browse More Resources › White Paper Sponsored by Elan Credit Card Think Beyond Credit Score: How Credit Unions Can Grow and Engage Members Browse More Resources › prev next RESOURCES THE EVOLUTION AND OPPORTUNITIES OF EBPP FOR CREDIT UNIONS From Alacriti Electronic Bill Presentment and Payment (EBPP) presents opportunities for credit unions to improve member satisfaction, conversion, cash flow and more. Download this webinar summary to learn about the future of EBPP and how your credit union can take advantage of its top five benefits. Download Resource › MORE AND BETTER: 2024 RISK MANAGEMENT STRATEGIES FOR AUTOMOTIVE LENDERS From Open Lending As we step into 2024, automotive lenders need to do a gut check on their risk management strategies and embrace innovation to ensure sustainable growth and resilience. Download this white paper to learn four things you should either be doing more of or doing better! Download Resource › NEAR AND NON-PRIME AUTOMOTIVE CONSUMER UPDATE From Open Lending This white paper offers credit unions a strategic advantage with insights for planning and exploring new opportunities in the evolving automotive financing landscape. Leverage this information to contribute to the long-term success and sustainability of your credit union in 2024. Download Resource › 24% OF CONSUMERS WOULD CHOOSE LOCAL FIS FOR CREDIT CARD From Elan Credit Card Learn where consumers are applying for credit cards, what type of spenders they are, what features are most persuasive, and what smaller financial institutions should focus on to continue expanding their market share. Download Resource › WHAT MEASURES CAN BE TAKEN TO SHIELD YOUR FINANCIAL INSTITUTION FROM MARKET DISRUPTIONS From FIS Looking at the latest research conducted by the IDC Financial Insights, this on-demand webinar outlines four practical steps that your credit union can take to not only survive, but also thrive, during challenging times. Download Resource › MAXIMIZING CREDIT UNION REVENUE THROUGH STRATEGIC LOAN PARTICIPATIONS From Credit Union Loan Source Economic headwinds in the post-pandemic era have credit unions scrambling to find new sources of revenue. This white paper outlines how an often-underused resource--loan participations--can provide vital income to help you meet or exceed ROA targets. Download Resource › MODERNIZE LEGACY BACK OFFICE PROCESSING WITH CONTINUOUSLY MAINTAINED SOLUTIONS From Alogent This eBook explores the significant opportunity for credit unions to uncover new cost savings and efficiencies. Learn how upgrading and consolidating your back office systems can lower total cost of ownership and achieve maximum efficiency. Download Resource › HOW VANTAGE WEST IS OPTIMIZING ITS PORTFOLIO TO WITHSTAND ECONOMIC CYCLES From Upstart When Vantage West CU decided to prioritize a seamless digital experience and data-driven lending decisions, they knew the right partner was critical. Download this case study and discover how they diversified their loan portfolio, acquired 1400 new members in 6 months, and built in flexibility to withstand the economic cycles. Download Resource › READY FOR AI? WHY CREDIT UNIONS SHOULD CONSIDER A NUANCED APPROACH From Open Lending AI's impact is sweeping through the credit union landscape. Access this article which dives into a world where AI unlocks richer member insights, streamlines digital interactions, and revolutionizes the lending process. Download Resource › GAINING NEW MEMBERS & CROSS-SELLING OPPORTUNITIES WITH THE UPSTART REFERRAL NETWORK From Upstart Financial institutions are tightening credit standards in response to economic headwinds, which presents an opportunity for credit unions to attract new members. This infographic outlines how three credit unions are leveraging a referral network to gain new members and cross-sell them to increase long-term member value. Download Resource › ADVANCE YOUR MEMBERS' EXPERIENCE From FIS Time keeps changing, but what about your strategy? More than 81% customers say on-demand banking could motivate them to switch to a “new age” FI. Download this ebook and learn how to transform your credit union from front to back, so you can advance your member experience. Download Resource › RISING REJECTION RATES COST LENDERS AND BORROWERS From Open Lending According to the federal reserve, automotive lenders are turning away more applicants than other sectors. Explore the impact on borrowers, lenders, and the auto lending market, as well as strategies to offer affordable loans, mitigate risk, and achieve profitability. Download Resource › THE PROOF IS IN THE REAL-TIME ACCESS TO DATA: TACKLING FRAUD, AND MAKING PERSONALIZED AND CONSISTENT MEMBER EXPERIENCES A REALITY From Alogent Everyone talks about a seamless user journey and personalized banking services, but how does that become today’s reality for credit unions rather than just a goal? Download this white paper to find out how. Download Resource › 5 QUESTIONS TO ASK WHEN CHOOSING AN AUTO LENDING ENABLEMENT SOLUTION From Open Lending Many credit unions use a lending enablement platform, however a recent study shows over half are only somewhat satisfied with their existing solution. This interactive eBook outlines five essential questions automotive lenders should ask before they invest in a Lending Enablement Solution. Download Resource › CREDIT CARD PROGRAMS: DOES THE VALUE OUTWEIGH THE RISK? From Elan Credit Card Learn about the risks of unbalanced assets, costs of credit card program management and factors to consider when evaluating your program’s profitability. Download Resource › CREDIT CARD STRATEGY IN A RISING RATE ENVIRONMENT From Elan Credit Card With the current economic environment and rise in interest rates, credit unions may find the credit card market increasingly complex to operate internally. Learn why shifting from insourcing to outsourcing your credit card program can benefit your credit union. Download Resource › THE CREDIT CARD PULL: HOW TO ATTRACT THE NEXT GENERATION OF MEMBERS From Elan Credit Card Young adults are the future of your credit union. From college to home-buying, learn why credit cards are key to winning the loyalty of Gen Z and millennials. Download Resource › Q1 SURVEY SHOWS 33% OF CARDHOLDERS INCREASED SPENDING From Elan Credit Card Nearly 33% of cardholders increased their credit card spending over the last six months, showing how critical credit cards are in today's economic environment. Download Resource › TOP 5 MERCHANT PAYMENTS TRENDS TO WATCH FOR IN 2023 From Elan Credit Card Customer payment expectations are shifting. Explore the top five merchant payments trends we’re watching in 2023 and learn how a partnership may help meet the needs of your members. Download Resource › THINK BEYOND CREDIT SCORE: HOW CREDIT UNIONS CAN GROW AND ENGAGE MEMBERS From Elan Credit Card A credit union’s ability to deliver the right products and services that best meet members’ daily needs is the most important factor in creating a superior member experience. Download Resource › prev next Browse More Resources → CREDIT UNION TIMES DON’T MISS CRUCIAL STRATEGIC AND TACTICAL INFORMATION NECESSARY TO RUN YOUR INSTITUTION AND BETTER SERVE YOUR MEMBERS. JOIN CREDIT UNION TIMES NOW! * Free unlimited access to Credit Union Times' trusted and independent team of experts for extensive industry news, conference coverage, people features, statistical analysis, and regulation and technology updates. * Exclusive discounts on ALM and Credit Union Times events. * Access to other award-winning ALM websites including TreasuryandRisk.com and Law.com. Already have an account? 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