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© 2021 RouteThis Inc. All rights reserved.



Deliver next-level WiFi experiences that improve operational efficiency and
reduce OPEX—all while converting subscribers into happy and  loyal advocates.



GOOD WIFI IS GOOD FOR BUSINESS


REDEFINE SUBSCRIBERS’ IN-HOME EXPERIENCES WITH ROUTETHIS

LET'S TALK


Your subscribers expect flawless WiFi experiences. RouteThis can help you
provide them.

RESOLVE FASTER WITH CONFIDENCE

Troubleshooting can be difficult and time-consuming when agents are dealing with
subscribers that don't understand their complex home networks. With RouteThis,
agents have all the details they need about a specific home network to resolve
everything from congestion to device-specific issues on the first call—no tech
visits are required.


Not every internet performance issue needs agent intervention. With RouteThis,
you can provide subscribers with specific self-service support options that help
them resolve issues on their own—keeping them happy and out of your support
queues.


Today’s installation process leaves ISPs open to high support demand and
early-life churn thanks to post-install WiFi issues. With RouteThis, technicians
have the tools they need to optimize any WiFi network and verify each
installation for the best experience possible from day one.


EMPOWER SUBSCRIBERS WITH SELF-SERVICE SUPPORT


PREVENT WIFI ISSUES BEFORE THEY HAPPEN






We'll contact you shortly by phone to arrange a meeting with an expert.


READY TO GET STARTED?

By clicking "Book a Meeting" you provide consent for RouteThis to contact you
with relevant product or service updates.

We will never share your data with any third party and you can opt out at any
time via the Unsubscribe button at the bottom of our emails.



Privacy policy  |

WE ARE THRILLED TO ADD ROUTETHIS TO OUR RESOURCE TOOLBOX. NOW, WE NO LONGER NEED
MILE-LONG LISTS OF STEP-BY-STEP INSTRUCTIONS THAT MOST USERS WOULD LIKELY REFUSE
TO FOLLOW. ROUTETHIS WILL GIVE OUR SUPPORT PERSONNEL THE ABILITY TO RUN THROUGH
ALL THE REQUIRED TROUBLESHOOTING TESTS—AND DIAGNOSE CUSTOMERS’ WIFI ISSUES—IN
RECORD TIME.

SEBASTIAN IVANISKY
CTO, VTX1

"

"

IMPROVEMENT IN FCR

REDUCTION IN UNNECESSARY TECH VISITS



REACH YOUR BUSINESS GOALS WITH ENHANCED WIFI EXPERIENCES


40%

50%


WHAT OUR CUSTOMERS ARE SAYING


20%

LOWER HANDLE TIMES


45%

DEFLECTION OF WIFI SUPPORT CALLS

15%

REDUCTION IN SUBSCRIBER CHURN


30%

REDUCTION IN OPEX













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