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Submitted URL: https://www.teamviewer.com/documents/?lng=en&version=15.54.3%20&cid=1572810727
Effective URL: https://www.teamviewer.com/en/documents/?lng=en&version=15.54.3%20&cid=1572810727
Submission: On July 12 via api from GB — Scanned from GB
Effective URL: https://www.teamviewer.com/en/documents/?lng=en&version=15.54.3%20&cid=1572810727
Submission: On July 12 via api from GB — Scanned from GB
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-------------------------------------------------------------------------------- +44 333 070 3707 * For Enterprise * Support * Contact Support * Guides & Manuals * Knowledge Base * System Status * Custom Modules * For Developers * Community * Company * About TeamViewer * Careers * Investors * Press * Leadership * Sports Partnerships * Sustainability and CSR * Contact Sales * Sign in * Open web app * Management Console * Ticket * Customer Portal +44 333 070 3707 * Products * TeamViewer Remote Connect to any device, at any time, and centrally monitor and manage your IT with the trusted remote access and support solution. Explore Remote * TeamViewer Tensor Scale, manage, secure support experiences across your enterprise efficiently with our remote connectivity platform. Explore Tensor * TeamViewer Frontline Empower your frontline workforce and streamline shopfloor operations with our industrial augmented reality platform. Explore Frontline Learn more * Remote Management * Asset Management * Endpoint Protection * Security * Embedded Devices * Solutions * By Industries * Automotive * Logistics * Manufacturing * Retail * Healthcare * Education * Banking and finance * By Use Cases * Apple Vision Pro × TeamViewer * Remote access and support * Remote maintenance * Remote control * Remote desktop * Wake-on-LAN * Screen sharing * After-sales service * Vision picking * By Roles * Personal use * Small businesses * Large businesses * Managed service providers * Freelancers and digital nomads * Resources * News and Insights * Success Stories * Events and Webinars * Trust Center * Partner * Become a Partner * Find a Partner * Integration Partners * Pricing THANK YOU FOR INSTALLING TEAMVIEWER! UNLOCK PAID FEATURES AT NO INITIAL COST. Already have a license? Activate it now. GET STARTED WITH TEAMVIEWER REMOTE IN TWO EASY STEPS * CREATE AN ACCOUNT An account is required to use TeamViewer Remote. Using an account allows you to manage your devices and contacts centrally. * SET UP TWO-FACTOR AUTHENTICATION Protect your TeamViewer account from unauthorized access with an additional security code. License activation DO YOU USE A LICENSED VERSION OF TEAMVIEWER REMOTE? If you purchased a TeamViewer Remote license, please activate it by following the instructions in the respective license activation article. If you are using the free version of TeamViewer Remote, you can skip this step. * See activation guides HOW TO USE TEAMVIEWER REMOTE TeamViewer Remote is a remote access software that allows users to connect to another computer from anywhere in the world. On this page, you’ll learn how to set up your devices as well as how to connect to remote devices and users. 1. Remote user support 2. Remote device access START A REMOTE SESSION WITH ANOTHER PERSON HOW TO CREATE A REMOTE SESSION 1. Open TeamViewer Remote. 2. Navigate to the Remote Support tab. 3. Click on Create a session. 4. Enter a session name. 5. Share the session with the participant. 6. Click on Save. Alternatively, by clicking on the Copy icon, you can also share the session by: * Sharing the session code * Sending an invitation text, including the session link * Sharing the session via WhatsApp * Sharing the session link * See full article HOW TO JOIN A REMOTE SESSION 1. Select the option that applies to you and start the session accordingly. * If the expert sent you a session link, open the link in your browser. * If the expert sent you an email, open the e-mail and click on Join session. 2. Select the option that applies to you and start the session accordingly. * If the expert sent you a session link, open the link in your browser. * If the expert sent you an email, open the e-mail and click on Join session. * See full article HOW TO START A REMOTE SESSION 1. A pop-up will inform the expert that the participant has joined the session. To start the remote session, the expert must click on Start a session. 2. The participant will be prompted to accept or decline the remote session. To establish the remote session, the participant must click Join. * See full article DO YOU WANT TO ACCESS A REMOTE DEVICE? HOW TO INSTALL TEAMVIEWER HOST ON THE REMOTE DEVICE 1. Connect to the remote device by starting a session using QuickSupport. Please see the full instructions here. 2. In the remote session toolbar, click Files & Extras, hover the mouse over Install TeamViewer remotely and select Install TeamViewer Host. 3. Click Install Host module. 4. Click OK or let the countdown end automatically. 5. Click Wait for partner. 6. Click Reconnect. You have successfully installed TeamViewer Host on your remote device. Alternatively, you can also install the TeamViewer Host manually. Please see the full instructions here. * See full article HOW TO SET UP REMOTE ACCESS ON THE REMOTE DEVICE 1. Open TeamViewer Host. 2. Click on Manage this device. 3. Enter your TeamViewer account e-mail and click Continue. 4. Enter your password and click Allow. 5. Add your device to your trusted devices list. For more information, please read this article. 6. Once your device has been added to your trusted devices list, click Assign. Remote access without confirmation has been successfully set up on your remote device. * See full article HOW TO CONNECT TO THE REMOTE DEVICE 1. Sign in to your account via web.teamviewer.com or the TeamViewer Remote client. 2. Go to your Device list, select the device you want to connect to, and click Connect. You are now connected to your remote device. * See full article SECURE AND SCALABLE REMOTE CONNECTIVITY FOR THE ENTERPRISE TEAMVIEWER TENSOR TeamViewer Tensor is a cloud-based solution that provides remote access and collaboration capabilities for businesses of any size. * Learn more TEAMVIEWER FRONTLINE TeamViewer Frontline is an AR-based remote support and customer service solution that enables users to provide real-time, on-site assistance. * Learn more PLEASE CHOOSE YOUR REGION Selecting a region changes the language and/or content on teamviewer.com -------------------------------------------------------------------------------- SUGGESTED REGION United Kingdom - English * AMERICAS * Americas - English * América Latina - Español * Brasil - Português * Canada - English * Canada - Français * United States - English * ASIA PACIFIC * Asia Pacific - English * Australia - English * 中国 - 中⽂(简体) * 香港 - 繁體中文 * India - English * 日本 - ⽇本語 * New Zealand - English * 대한민국 - 한국어 * 台灣-繁體中文 * ประเทศไทย - ภาษาไทย * Việt Nam - Tiếng Việt * COMMONWEALTH OF INDEPENDENT STATES * CIS - English * СНГ - Русский * EUROPE * Europe - English * Belgique - Français * België - Nederlands * Bulgaria - English * Croatia - English * Cyprus - English * Czechia - Čeština * Denmark - English * Deutschland - Deutsch * España - Español * Estonia - English * Finland - English * France - Français * Greece - English * Ireland - English * Italia - Italiano * Latvia - English * Liechtenstein - Deutsch * Liechtenstein - Français * Liechtenstein - Italiano * Lithuania - English * Luxembourg - Français * Magyarország - Magyar * Malta - English * Nederland - Nederlands * Norway - English * Österreich - Deutsch * Polska - Polski * Portugal - Português * Romania - English * Schweiz - Deutsch * Suisse - Français * Svizzera - Italiano * Slovakia - English * Slovenia - English * Sweden - English * Türkiye - Türkçe * United Kingdom - English * MIDDLE EAST AFRICA * Middle East Africa - English * Middle East Africa - Français {{label}} Change Region * Products * TeamViewer Remote * TeamViewer Tensor * TeamViewer Frontline * Pricing * Solutions * By Industries * By Use Cases * By Roles * Resources * News and Insights * Success Stories * Events and Webinars * Trust Center * Support * Contact Support * Guides & Manuals * Knowledge Base * System Status * Custom Modules * For Developers * Community * Company * About TeamViewer * Careers * Investors * Press * Leadership * Sports Partnerships * Sustainability and CSR * Additional Links * Contact Sales * TeamViewer User Focus Program * Find Your Better * Research Projects * Newsletter * Privacy & Cookies * Contact * EULA / DPA * Product Descriptions * Imprint Cookies Settings COOKIE CONSENT To improve your browsing experience on this website, TeamViewer and its partners would like to place cookies and similar technologies (“Cookies”) on your device. That enables us to analyze website usage and optimize our marketing efforts for the best possible user experience. By clicking “Accept Cookies” you agree to Cookie placement and respective use, as well as the subsequent processing of the collected data for the purposes of personalized advertising and marketing. Detailed information about the Cookies, the exact purposes, third-party recipients, Cookie lifetime, and more can be found in our Cookie Policy and Privacy Policy. You can always change your Cookie Settings to your own preference. Download TeamViewer Imprint Imprint https://www.teamviewer.com/en/address/ Accept All Cookies Cookies Settings PRIVACY PREFERENCE CENTER When you visit our website, we ask you to store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the website work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we value your right to privacy, you can choose to allow or not to allow some types of cookies on our website. Click on the different category headings to find out more and change the default settings. Please note, however, that blocking some types of cookies may negatively impact your experience of the site and the services we are able to offer. You will find more information on the cookies used by us in Annex 1 of our Cookie Policy. Allow All MANAGE CONSENT PREFERENCES STRICTLY NECESSARY COOKIES Always Active These Cookies are essential in order to enable us to provide you with basic and security features of our website. Without these Cookies, certain services you have asked for cannot be provided, such as the use of areas of our website that are restricted to registered users (a Cookie, which identifies registered users to recognize them throughout the visit and upon return, e.g. within the login area of our Management Console) and webshop related services. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. These Cookies are not implemented to gather information about you for other purposes such as marketing or analytics. Cookies Details PERFORMANCE COOKIES Performance Cookies These Cookies are used to collect information about the performance of our website and your visit and use of our website, for example, the number of visitors that used our website and the pages that are popular among our visitors. These Cookies do not collect information that directly identifies a visitor, although they may collect the IP address of the device used to access the site. Such information is used for the purpose of improving our website and the general user experience. Without the performance Cookies we will not be able to improve our website and its functionalities to provide you with the best surfing experience. If you do not allow these Cookies, your visit to our site will not be counted, which will negatively impact us when trying to improve our website. Cookies Details FUNCTIONAL COOKIES Functional Cookies These Cookies allow TeamViewer’s website to remember your preferences, such as your username, language settings, and/or the region you are in. These Cookies help to provide enhanced, more personal features. They can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customize or provide services you have asked for such as watching a video, using the chat functionality or commenting on a blog. These Cookies do not track your browsing activity across other websites. Cookies Details MARKETING AND TARGETING COOKIES Marketing and Targeting Cookies These Cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of our advertising campaigns. These Cookies collect several pieces of information about your browsing habits. They are usually placed by advertising networks with our permission. They remember that you have visited a website and this information is shared with other organizations, such as media publishers. These organizations do this in order to provide you with targeted adverts more relevant to you and your interests. This type of advertising is called online behavioral advertising. Furthermore, these Cookies allow us to analyze your website browsing behavior and thus allows us to customize our product marketing approach, e.g. help us decide on whether, when, and how to inform or get in touch with you based on your interests. Cookies Details Back Button COOKIE LIST Search Icon Filter Icon Clear checkbox label label Apply Cancel Consent Leg.Interest checkbox label label checkbox label label checkbox label label Confirm My Choices