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 * Buy A Home
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 * Refinance
   * Cash Out Refinance
   * Lower My Monthly Payment
   * Reduce My Interest Rate
   * Shorten My Repayment Period
   * Home Equity Line of Credit
   * Refinancing Process
 * Additional Services
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Buy A Home
How To Get A Mortgage Pre-Approval
My Next Home
 * Buying Process For Next Home
 * Benefits of Repeat Home Ownership
 * Careful Considerations

My First Home
 * Home Buying Process
 * Benefits for First-Time Homebuyers
 * Careful Considerations

My Investment Property
 * Property Buying Process
 * Benefits of an Investment Property
 * Careful Considerations

Home Purchase Checklist
Refinance
Cash Out Refinance
Lower My Monthly Payment
 * Benefits of Lowering Your Monthly Payment
 * How Low Can You Go?

Reduce My Interest Rate
 * Benefits of Reducing Your Interest
 * Careful Considerations
 * How Low Can You Go?
 * The Refinancing Process

Shorten My Repayment Period
 * Benefits of Shortening My Payment Period
 * Refinancing Process
 * The Long and Short Of It

Home Equity Line of Credit
Refinancing Process
Additional Services
Accidental Death Insurance
First Protector Insurance
Flood Insurance
Home and Auto
Home Hero
Home Security
Homeowners Insurance
Pet Hero
Tools & Resources
Today's Mortgage Rates
Mortgage Learning Hub
 * Home Equity 101: A Guide to Home Equity and How to Leverage It
 * Decoding Mortgage Loan Types: A Comprehensive Guide
 * What Is A Reverse Mortgage
 * What Is A Mortgage Rate Buydown and Can I Benefit?
 * Cash-Out Refinance: Using Home Equity to Pay Off Debt
 * Should I Get Pre-Approved Before Buying A House?
 * Your Adjustable-Rate Mortgage: Is it Time to Refinance to a Fixed Rate?
 * How to Get a Mortgage Pre-Approval for Buying a New Home
 * Cash-Out Mortgage Refinance: What It Is and How It Works
 * Cash-Out Refinance vs Home Equity Loans vs HELOCs – What’s the difference?
 * 7 Essential Tips For Buying Your Next Home
 * All About Your Credit
 * Tips on Buying a New Home from Real Estate Pros
 * 10 Things to Know Before Refinancing Your Mortgage
 * How Do I Get My Home Ready to Sell? 7 Easy Steps
 * What Are the Costs of Homeownership?
 * What is PMI (Private Mortgage Insurance) and Why Am I Paying It?

Calculators
 * Purchase
 * Refinance
 * Monthly Payment
 * Rent vs Buy
 * Payoff

Mortgage Glossary
Homeowners Assistance
 * Repayment Plan
 * Forbearance Plan
 * Natural Disaster
 * Loan Modification
 * Hardest Hit Fund
 * Pre-ForeClosure Sale
 * Deed in Lieu

FAQs
Loan Options
 * Adjustable Rate Mortgages
 * Fixed Rate Mortgages
 * More Loan Options

About Us
Who We Are
Contact Us
Community
Mortgage Center Login
Reverse Mortgage Login
Apply Now


ABOUT US

  

 1. 
 2. About Us
 3. Contact Us


Who We Are

Contact Us

Community


Need Help?

Call Us

(800) 210-8849


CONTACT US


HOURS - ALL TIMES ARE EASTERN 

Customer Service
Monday-Friday:  9:00 a.m. to 8:00 p.m. 

Loan Officers
Monday-Friday: 8:00 a.m. to 09:00 p.m.
Saturday: 10 a.m. to 4:00 p.m. 
 


FIND THE LOAN THAT FITS YOUR NEEDS.

Speak with an experienced loan officer

PHH Mortgage is dedicated to meeting your unique home financing needs with a
wide variety of loan products. We’ll help you find the financing that suits your
situation and answer your questions every step of the way.


GET A PRE-APPROVAL DECISION

Get started now! Begin the process online.


GET ASSISTANCE WITH YOUR CURRENT LOAN.

If you have questions relating to your current mortgage, please contact our
Servicing department at:


CUSTOMER SERVICE

P.O. Box 5452
Mount Laurel, NJ 08054-5452
Phone (800) 449-8767
CustomerCare@mortgagefamily.com

We will provide you with a substantive response to your phone call or mailing,
generally within 30 calendar days of receipt. If we require more than 30 days to
provide a substantive response to you, we will so advise you within 30 days of
receipt.


INFORMATION ON YOUR REVERSE MORTGAGE

For contact information and a link to the Reverse Mortgage servicing site, go to
our Reverse Mortgage page.


REQUESTS FOR INFORMATION AND NOTICES OF ERROR, INCLUDING QUALIFIED WRITTEN
REQUESTS

If you wish to request information or assert an error relating to the servicing
of your mortgage loan, including any Qualified Written Requests, you must use
the address below and include your name, your mortgage loan account number,
property address and a statement of either the information you are requesting or
the error you believe has occurred:


PHH MORTGAGE SERVICES

P.O. Box 66002
Lawrenceville, NJ 08648


INTERESTED IN A CAREER AT PHH MORTGAGE?

We are actively seeking dedicated professionals who are committed to providing
excellent customer service and contributing to our clients’ success. Learn More


WONDERING IF YOU SHOULD REFINANCE?

Here is a list of ten things you should know before refinancing.

Read more


NEED FIRST-TIME HOMEBUYER HINTS?

Your first home is a big investment – and decision. Here are seven things to
know before you buy.

Read more


READY TO GET STARTED?

We can help walk you through the process when you’re ready to take the big step
and buy or refinance.

GET STARTED ONLINE

Ready to Buy or Refinance?

Get Started

Need Help? Call Us

800-210-8849

Ready to Buy or Refinance?

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Hi, thank you for visiting PHH Mortgage.
How can I help you today?
I am interested in a refinance or purchasing a new home.
I need help with my account such as making payments, managing escrow or billing
statements.

How can I help you today? My name is Mort!

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