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* SUPPORT * Home * Guides & Tutorials * Welcome Kits * Guides & Tutorials * New installs and service changes * Check your order status IN THIS ARTICLE: * Overview * Logging in and viewing orders * Searching, sorting & filtering your orders * Customizing and refreshing your order list * Viewing additional details CHECK YOUR ORDER STATUS LAST UPDATED: 10/03/2022 OVERVIEW This guide covers how you can easily track your orders and installs on Verizon Enterprise Center. LOGGING IN AND VIEWING ORDERS 1. Log in to Verizon Enterprise Center 2. Select Orders. Under Status, select View all. Note: Another way to view orders is by going to Internet & Wired Communication workspace > Orders > View order status. Then, find the Chat with us button in the bottom right corner of the screen. SEARCHING, SORTING & FILTERING YOUR ORDERS 3. Sort your orders by clicking the column headings, or by using the dropdown on the top left 4. Search your orders by order number or request ID 5. Click to filter the list by: * Order status * Order type * Requested product/service * Created date 6. Click to download a copy of the orders list CUSTOMIZING AND REFRESHING YOUR ORDER LIST 7. Click to customize the columns 8. Clickto refresh the orders list VIEWING ADDITIONAL DETAILS 9. Select an install order to view your order with more detail 10. Select all other order types to view the full order progression and order details. Related topics MOVE TO A NEW ADDRESS OR WITHIN YOUR BUILDING Physically move your services from one location to another – in the same building or to a new address. CHANGE OR MODIFY YOUR EXISTING SERVICE Make a change to an existing service Keep learning Access in-depth tutorials or join a related instructor-led class with our training team. Previous Next Chat with us © 2022 VERIZON. ALL RIGHTS RESERVED. Privacy Policy Terms of Use Verizon Business Verizon Enterprise Center Browser Requirements: Outdated browsers are vulnerable to viruses, spyware, malware and other security issues. We encourage users to upgrade their browser to maximize security and their online experience as follows: Microsoft ® Edge 89 & above, Firefox 78 & above, Google Chrome 74 & above, Firefox 78 & above in a Windows based computer. We support Safari 14.x on the Mac. For optimal browser performance while visiting Verizon Enterprise Center, we recommend using the latest version of Microsoft ® Edge, Google Chrome, or Mozilla Firefox.