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Text Content

|HELP CENTER
BACK TO JOMASHOP.COM

Your Orders
Your Orders
 * Track your packages
 * Edit or cancel orders

Returns & Refunds
Returns & Refunds
 * Return or exchange items
 * Print return mailing labels

Account Settings
Account Settings
 * Change email or password
 * Update your login information

Payments & Shipping
Payments & Shipping
 * Add or edit payment methods
 * View, reload gift card balance

Product Support
Product Support
 * Find device help & support
 * Troubleshoot device issue

About Us
About Us
 * Learn about Jomashop

WHAT CAN WE HELP YOU WITH?




YOUR ORDERS (7)

 * Edit or Cancel an order
 * Didn't Receive an Item
 * What to do if there is a discrepancy with your order.
 * How long does it take for my order to process?
 * Where can I view the status of my order, and where can I track it?

See more


RETURNS & REFUNDS (5)

 * What is your Returns and Exchanges Policy
 * What is considered a "Special Order"?
 * Request a Repair
 * Start a Return - Returns Center
 * How to return or exchange an item (RMA)


WARRANTY & SUPPORT (27)

 * Can I swim or shower with my watch?
 * What does solar powered movement mean?
 * Does Jomashop offer a student discount?
 * Does Jomashop offer any coupons/promo codes?
 * Where can I get a Jomashop Gift Card?

See more


ABOUT US (5)

 * Affiliate Program
 * What is Jomashop.com?
 * Are your watches authentic?
 * Terms & Conditions
 * Jomashop Sms Sweepstakes Rules


PAYMENTS & SHIPPING (6)

 * What is Financing Via Affirm?
 * Do you ship internationally?
 * What payment methods do you accept?
 * Order Verification
 * Shipping Options / Policies

See more


ACCOUNT SETTINGS (3)

 * I cannot log in/sign in
 * Email Preference Center
 * How to change/reset my password


CONTACT US

 * Customer Service
 * Order Status
 * Update Your Email Preferences
 * Trade In Your Watch
 * Sell Us Your Rolex
 * Sell Us Your Watch


COMPANY INFO

 * About Jomashop
 * THE PARLOR: Our Blog
 * Affiliate Program
 * Authentication Guarantee
 * Never Pay Retail
 * Student Discount
 * Jomashop Coupon Codes


HELP CENTER

 * Order Information
 * Shipping Options
 * International Shipping
 * Payment Options


RETURNS & WARRANTY

 * Returns & Exchange Policy
 * Returns Center
 * Warranty Policy
 * Warranty Registration
 * Warranty Repair Center


CUSTOMER SERVICE

Call Us877-834-1434 HoursMon–Thu 9am–6pm
Fri 9am–3pm AddressBrooklyn Army Terminal - Building A
140A 58th Street, Suite 6N - 6th Floor
Brooklyn, NY 11220