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Back Online Training for Individuals Online Training for CSM Teams Virtual
Bootcamps USF 12-Week CCSM Certificate Programs The Accidental Project Manager
Change Management for CS Data-Driven Decision Making for CS Difficult Customer
Conversations for CS Management Essentials Certification
Back Top 100 in Customer Success Ultimate Guide to Getting a Customer Success
Job SuccessPLAN Canvas CS Leadership Roundtable CSM Mastermind Diversity in CS
Moments of Truth Interview Series Apps for Success Reviews Customer Success
Competency Model


Training Online Training for Individuals Online Training for CSM Teams Virtual
Bootcamps USF 12-Week CCSM Certificate Programs The Accidental Project Manager
Change Management for CS Data-Driven Decision Making for CS Difficult Customer
Conversations for CS Management Essentials Certification
CertificationTestimonialsCurriculumEventsAccreditationBlog Resources Top 100 in
Customer Success Ultimate Guide to Getting a Customer Success Job SuccessPLAN
Canvas CS Leadership Roundtable CSM Mastermind Diversity in CS Moments of Truth
Interview Series Apps for Success Reviews Customer Success Competency Model
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WHERE CUSTOMER SUCCESS PROFESSIONALS DEVELOP IN-DEMAND SKILLS, FASTER.

 
Explore Individual Training
Explore Team Training
 
 



TRAINING YOU CAN TRUST TO DELIVER THE RESULTS AND IMPACT YOU NEED.

Learn in-demand skills from the industry experts who literally wrote the book on
the skills and behaviors that Customer Success professionals need to possess at
every stage of their career in order to excel.

Our accredited, competency-based training curriculum covers all facets of the
customer lifecycle and teaches you how to effectively conduct the Customer
Success Management activities required at each stage.

Learn More About Your Training Options

0% Practical
No matter where you are in your career as a CSM we have the perfect training for
you
0% Proven
Learn the proven techniques and tactics utilized by top CSMs at leading
companies
0% Actionable
We'll show you how to integrate what you've learned so you can get immediate
value


WHICH TRAINING IS RIGHT FOR YOU?

 

Same Great curriculum. Three Different ways to learn.

Choose the option that works best for your learning style, budget and goals.

Live Virtual Training Bootcamps

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Online Customer Success Training

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USF 12-week CCSM Certificate Programs

Learn more
 


LOOKING TO TRAIN YOUR CUSTOMER SUCCESS TEAM?
CHECK OUT ONLINE TRAINING PROGRAMS FOR CS TEAMS

See Our Team Training Programs
 

 


LOOKING FOR AN EASY WAY TO START DEVELOPING YOUR SKILLS?

 


GETTING STARTED IS SIMPLE, JUST CHOOSE THE PLAN THAT MEETS YOUR BUDGET AND
TRAINING NEEDS — EITHER WAY YOU CAN’T GO WRONG!

 
Curriculum Included
Certification Included
Video Courses
Learning Checkpoints
Course Workbooks
Course Exercises
Course Resources


Curriculum Included
Certification Included
Video Courses
Learning Checkpoints
Course Workbooks
Course Exercises
Course Resources



Solo Launch
CCSM Level 1: Learn the essential practices of Customer Success management with
Launch
CCSM Level 1 Curriculum
CCSM Level 1 Certification
12 Courses - 570 mins of video
26 Learning Checkpoints
12 Course Workbooks
6 Real-world exercises
17 Downloadable Resources
$ 99
/  yr
Subscribe Now
Per User Pricing
Annual contract required
Curriculum Included
Certification Included
Video Courses
Learning Checkpoints
Course Workbooks
Course Exercises
Course Resources


Solo
Launch + Growth
Bundle
Access Levels 1 and 2 of our
CCSM Certification Training with
the Launch + Growth Bundle
CCSM Levels 1 & 2 Curriculum
CCSM Levels 1 & 2 Certifications
24 Courses - 1,141 mins of video
51 Learning Checkpoints
24 Course Workbooks
13 Real-world exercises
31+ Downloadable Resources
$ 249
/  yr
Subscribe Now
Per User Pricing
Annual contract required
Best Deal
 
Are You Looking for Team Training Options?
 
 

 
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SuccessHACKER d/b/a SuccessCOACHING
809 Laurel Street, Suite 1162,
San Carlos, CA, 94070,
United States
(415) 825-7389 coaches@successcoaching.co
Hours
Mon 8:00 to 17:00
Tue 8:00 to 17:00
Wed 8:00 to 17:00
Thu 8:00 to 17:00
Fri 8:00 to 17:00
Sat Closed
Sun Closed


CCSM TRAINING

ONLINE TEAM TRAINING

ONLINE SOLO TRAINING

VIRTUAL BOOTCAMPS

12-WEEK PROGRAMS

TRAINING

THE ACCIDENTAL PROJECT MANAGER

CHANGE MANAGEMENT FOR CUSTOMER SUCCESS

DATA-DRIVEN DECISION MAKING FOR CS

DIFFICULT CUSTOMER CONVERSATIONS

MANAGEMENT ESSENTIALS

OUTCOME-BASED SELLING

CALENDAR

EVENTS AND WEBINARS

VIRTUAL BOOTCAMPS

INSTRUCTOR-LED PROGRAMS

COMPANY

ABOUT

CONTACT

PRIVACY POLICY

COOKIE POLICY

TERMS AND CONDITIONS

RESOURCES

BLOG

CSM MASTERMIND

DIVERSITY IN CS

MOMENTS OF TRUTH

APPS FOR SUCCESS

GET A JOB IN CUSTOMER SUCCESS



CURRICULUM

CCSM LEVEL 1

CCSM LEVEL 2

CCSM LEVEL 3

CCSM LEVEL 4

CCSM LEVEL 5

 
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