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Text Content

 * Home
 * About us
 * Solutions
 * Why Solex Plus?
 * News & Gallery
 * Case Studies
 * Careers

×
 * Home
 * About us
 * Solutions
 * Why Solex Plus?
 * News & Gallery
 * Case Studies
 * Careers
 * العربية

العربية
x


CUSTOMER ENGAGEMENT HUB

Propelling Saudi Arabia to the forefront of next generation AI-driven CX and
world-class BPO solutions.

 * 1




ABOUT SOLEX PLUS

We are a team of people inspired by the rich and deep-rooted culture of values,
trust, and dedication. We are inspired by Saudi Arabia's Vision 2030 Our proven
methodology enables businesses to deliver exceptional CX moments across a 24/7
omnichannel environment well supported by robust BPO solutions


LASTING
SUPPORT

ATTAIN
PLUS

 * Billing information
 * Change of personal details
 * Complaint and issue resolution
 * Cross-sell and up-sell programs
 * Lead generation
 * Multichannel campaign execution
 * Outbound customer surveys
 * Product information requests

Learn More

CARE
PLUS

 * Cross-sell and up-sell programs
 * Inbound B2B and B2C tele sales
 * Lead generation
 * Multichannel campaign execution
 * Order taking, processing and catalog sales
 * Outbound customer surveys
 * Product information requests

Learn More

SUPPORT
PLUS

 * Application support
 * Basic Tier 1 support
 * Complex Tier 2 and Tier 3 support
 * Hardware diagnosis
 * Network support
 * Proprietary application support
 * Remote control assistance

Learn More

REPORT
PLUS

 * Employee benefit administration
 * HR management
 * Payroll management
 * Recruitment (sourcing, screening, and selection)
 * Risk management (worker compensation, and dispute resolution)

Learn More

TECH PLUS

 * Contact Center Managed Services
 * Data Center Solutions
 * Networking
 * Cybersecurity
 * Digital Process Automation
 * Wired & Wireless Networking Solutions
 * Collaboration Solutions
 * DMS (Document Management System)
 * IT Infrastructure Solutions
 * Structured Cabling Solutions
 * Physical Security Solutions
 * Mobile & Web Applications Development

Learn More

PEOPLE
PLUS

 * Contact center design
 * Contact center implementation
 * Technology design and selection
 * Business continuity / Disaster recovery planning
 * Organizational and process design

Learn More



FACTS & FIGURES

1000+

EMPLOYEES

We employ more than 1000 talented individuals from diverse cultural and ethnic
backgrounds.

70%

FEMALE EMPLOYEES

Almost a third of our workforce comprises of women.

73%

BILINGUAL EMPLOYEES

Almost a third of our employees speak both Arabic and English in addition to
other languages. 

4000+

SAUDI YOUTH TRAINED

We have helped train more than 4,000 young Saudis.

120+

IN-HOUSE TRAINING SEATS

We host more than 120 training call center seats inhouse.




OUR CLIENTS





LET US MOVE
YOUR BUSINESS
FORWARD

Get in touch


info@solexplus.com.sa
+966 9200 11633



 * About us
 * Why Solex Plus?
 * Solutions
 * News & Gallery
 * Case Study

 * Careers
 * Contact us

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