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Submission: On October 12 via api from ES — Scanned from ES
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* Login * Contact Sales * Try for free * Products * Individuals Learn how BombBomb equips you to sell and serve more effectively as a trusted advisor. * Teams See how BombBomb delivers personalization at scale for your entire team and company. * Video Automation Video Automation + Your CRM = More Revenue * Solutions * Sales Build relationships, increase repeat and referral business, and save time with video email. * Mortgage Stand out and stay connected with clients, real estate agents, and others in your network. * Real Estate Build trusting relationships, save time, and deliver tailored customer experiences with ease. * Insurance Stand out from competitors, improve customer experience, and build your team in less time. * Integrations Discover if BombBomb integrates with the tools you already use. * Pricing * Resources * The Resource Hub Your go-to resource center with all the tools for success with video messaging. * Blog Proven video tactics, email strategies, customer experience tips, and more. * Webinars Watch our webinars for email marketing tips, video fundamentals, and more. * Use Case Library See examples from people who are using video to save time, build relationships, and get results. * Books New! Our newest book. Human-Centered Communication — Stay personal even when you’re virtual. * Podcast Weekly episodes about creating and delivering a better customer experience. * About * Company Learn how we started, where we’re at, where we’re going, and our core values. * We're Hiring! Browse job openings, benefits, our culture, and how we’re Rehumanizing The Planet. * Contact Us Call, Email, Social Media, Live Chat, Mail us a letter, visit our help center. PRIVACY POLICY BOMBBOMB, INC. PRIVACY NOTICE LAST UPDATED AND EFFECTIVE DATE: 6/8/2021 BombBomb, Inc. ("BombBomb") has developed this privacy notice ("Privacy Notice") to demonstrate our commitment to protecting the privacy of our users (a "User" or "you"). The Privacy Notice describes how BombBomb collects, uses, and shares personal information when you use the websites, https://www.bombbomb.com/, https://app.bombbomb.com/, or BombBomb mobile applications (collectively referred to as the "Website") or any services offered on the Website ("Services") and your choices with respect to how we use this information. For purposes of this Privacy Notice, personal information means data that classifies as personal information, personal data, personally identifiable information, or similar terms under applicable data privacy and security laws and regulations. It does not include data excluded or exempted from those laws and regulations. Nothing in this Privacy Notice will constitute an admission or evidence that any particular data privacy or information security law or regulation applies to us generally or in any specific context. Please see BombBomb’s Terms and Conditions for other terms governing the use of this Website. YOUR CONSENT TO THIS PRIVACY NOTICE You should read this Privacy Notice carefully. We recommend printing and retaining a copy for your future reference. By accessing, browsing, or otherwise using the Website, you confirm that you have read, understood, and agreed with this Privacy Notice. If you do not agree to this Privacy Notice, you may not use this Website. This Privacy Notice applies regardless of how the Website is accessed and will cover any technologies or devices by which we make the Website available to you. We may provide you with additional privacy notices where we believe it is appropriate to do so. It is important that you read this Privacy Notice together with any other privacy notice or fair processing notice we may provide on specific occasions, so that you are fully aware of how and why we are using your data. This Privacy Notice supplements these other notices and is not intended to override them. If you have any questions or concerns about our personal information policies or practices, you can contact us in the methods described below in the “How to Contact Us” section below. WHAT TYPES OF PERSONAL INFORMATION DOES BOMBBOMB COLLECT? Through your use of the Website or Services, we may collect personal information that identifies you as an individual or relates to you as an identifiable individual. While we do not require you to provide personal information in order to navigate the Website, we may need to collect personal information if you choose to engage in certain activities on our Website or use our Services. Below are the types of personal information that we collect. INFORMATION YOU PROVIDE We may collect the following information directly from you: * Account Information and Subscriber Information. In order to use the Services, you would need to provide two types of information: your personal account information (the “Account Information”) and the information of subscribers who are on your lists (the “Subscriber Information”). Account Information includes contact information, such as your name, e-mail address, physical address, telephone number, and fax number; billing information, such as your credit or debit card information; and information about your organization. Subscriber Information includes the names and e-mail addresses of the individuals whom you contact. We need this information in order to provide you with the Services. If you do not provide this information we would not be able to provide these Services to you. * Social Media Accounts, Photograph. If you wish, you may upload a photograph of yourself to your account and provide your social media account handles. * Purchase of Services. Services purchased from BombBomb via credit card are processed through Chargify. The card number is passed securely to Chargify and a token is received in return. At no time is your credit card number stored by BombBomb. * Contacting us, Interacting with the blog. If you provide us contact information to learn more about our Services or choose to send us a message with information about yourself, or interact with the blog by posting a comment or sharing a post, we will maintain records of your correspondence. This may include any of your questions, comments, posts, or suggestions or your responses to any surveys you complete. This information, without the parts that identify you, will be treated as non-confidential and non-proprietary and we may use them and share them with third parties. Also, please note that comments made to public areas will be visible to the public, so you should never share personal information that you would like to keep private. * Applying for a Job. If you apply for a job on our website you provide us with contact information as well as your resume. * Interacting with the Blog. If you choose to interact with our blog by posting a comment or sharing a post, we may collect the information that you post. INFORMATION PROVIDED BY THIRD PARTIES We may collect information about you from other Users. For example, if you subscribe to emails from a BombBomb User, that User may provide us with your contact information. INFORMATION WE COLLECT AUTOMATICALLY We or our third party providers automatically collect the following information through your use of the Website and Services: * Usage Information. This includes which of the pages on the Website you access, the frequency of access, and what you click on while on our Website. We also collect information about your use of the Services, such as frequency of use. * Location Information. We collect information about your actual location which may be determined from GPS and other sensors that may reveal information on nearby devices, Wi-Fi access points, and cell towers. * Device Information. We collect information about the device you are using, such as hardware model, operating system, application version number, browser, and IP addresses. When you access our Website via a browser on your mobile device, we collect mobile network information including telephone number, the unique device identifier assigned to that device, mobile carrier, operating system, and other device attributes. "COOKIES" AND OTHER TRACKING TECHNOLOGIES WHAT ARE COOKIES? “Cookies” are small pieces of information that are stored by your web browser software on your computer’s hard drive or temporarily in your computer’s memory. BombBomb or our third party provider place and store Internet cookies on a User’s hard drive. Cookies can save any of the types of information noted above. Cookies enable us to personalize the viewing experience of a User of this Website. When a User revisits this Website, BombBomb can recognize the User by the cookie and customize the User’s experience at this Website accordingly. WHAT TYPES OF COOKIES DO WE USE AND WHY? These are the different types of Cookies that we and our service providers use on the Website: * Essential Cookies. These Cookies are required for the operation of the Website and enable you to move around the Website and use its features. Disabling these Cookies can negatively impact the Website’s performance. * Analytics, Performance and Research Cookies. These Cookies allow us to analyze activities on the Website. They can be used to improve the functioning of the Website. For example, these Cookies recognize and count the number of visitors and see how they move around the Website. Analytics Cookies also help us measure the performance of our advertising campaigns to help us improve them and to optimize the Website’s content for those who engage with our advertising. * Functionality Cookies. These Cookies are used to recognize you when you return to the Website. This enables us to personalize content for you and remember your preferences. * Social Networking Cookies. These Cookies are used to enable you to share pages and content that you find interesting on our Website through third-party social networking and other websites. These Cookies may also be used for advertising purposes. HOW LONG DO COOKIES STAY ON MY DEVICE? Some Cookies operate from the time you visit the Website until the end of that particular browsing session. These Cookies, which are called “session cookies,” expire and are automatically deleted when you close your Internet browser. Some Cookies will stay on your device between browsing sessions and will not expire or automatically delete when you close your Internet browser. These Cookies are called “persistent cookies” and the length of time they will remain on your device will vary from Cookie to Cookie. Persistent Cookies are used for a number of purposes, such as storing your preferences so that they are available for your next visit and to keep a more accurate account of how often you visit the Website, how your use of the Website may change over time, and the effectiveness of advertising efforts. MANAGING YOUR COOKIES It may be possible to block Cookies by changing your Internet browser settings to refuse all or some Cookies. If you choose to block all Cookies (including essential Cookies) you may not be able to access all or parts of the Website. You can find out more about Cookies and how to manage them by visiting www.AboutCookies.org. GOOGLE We use a tool called “Google Analytics” to collect some information we listed above about your use of the Services. We use the information we get from Google Analytics to improve the Services. In order to collect this information, Google Analytics may set cookies on your browser or mobile device, or read cookies that are already there. Google Analytics may also receive information about you from apps you have downloaded, that partner with Google. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to the Services to another application which partners with Google is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. Please review those and see Google’s Privacy & Terms for information about how Google uses the information provided to Google Analytics and how you can control the information provided to Google. To prevent your data from being used by Google Analytics, you can download the Google Analytics opt-out browser add-on for Google Analytics which can be found here: Google Analytics Opt-Out. We also use Google API. Our use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy. ADROLL In addition to the use of cookies, BombBomb may use a third party provider such as “AdRoll” for behavioral advertising or retargeting. This service is compliant with GDPR and can anonymize EU IP Addresses. DOES THE WEBSITE RESPOND TO “DO NOT TRACK” SIGNALS? There is currently no industry agreed-upon response to a Do Not Track signal. At this time, our Website does not respond differently based on a user’s Do Not Track signal. HOW BOMBBOMB USES PERSONAL INFORMATION We use the information we collect about you to provide the Services, to communicate with you, to provide technical support, and to improve our Services and customer relations. We do not share your information with third parties for purposes other than those outlined below. We process your information for the following purposes as necessary to provide the Services to you and perform our contract with you: * Provide Services: We use your personal information to provide you with the Services. * Communicate and Provide Technical Support: We use personal information to communicate with you about the Website or Services, to send you account updates or other communications regarding your account or to inform you of any changes to our Website or Services, and to provide you support or other services you request. For example, we may need your information to provide technical support or answer questions about our Website. * Process Your Job Application: We use personal information to evaluate candidates who have applied for a position with us. We process your information for the following purposes as part of our legitimate interest in the improvement and marketing of our Services as well as in the security of our services. We apply appropriate safeguards to protect your information as described here: * Communicate About New Features: With permission you give when accepting our Terms of Service, BombBomb uses the personal information it collects to send Users notifications about new features or information available through the Website or that BombBomb feels might be of interest to Users. You can opt-out and/or manage your preferences by clicking on the unsubscribe link provided at the bottom of any email you receive from us. You may also contact us as set out in the “Have an Inquiry or Complaint?” section below. * Maintenance and Improvement: BombBomb uses personal information to identify the interests and needs of Users in order to provide our Users with more personalized, relevant, and intelligent Services. We also use information that we collect to diagnose any problems with our Website and to improve the user experience. * Benchmarking: We aggregate personal information for the purpose of research and benchmarking. For example, to calculate the percentage of users in a particular ZIP code. HOW BOMBBOMB SHARES PERSONAL INFORMATION We may share your personal information: * With third parties who perform data services on our behalf (e.g., hosting, maintenance, backup, analysis, etc.). Any such third parties will be under an obligation to us to maintain the confidentiality of your personal information. * To third-party service providers to prepare, disseminate and analyze advertising content; * To the extent that we are required to do so by law or governmental authority or in connection with any pending or prospective legal proceedings; * To establish, exercise, or defend our legal rights, including providing information to others for the purposes of fraud prevention; * To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information; * To third parties as part of any business transaction or asset sale; * In the event of bankruptcy or dissolution proceedings, including as part of the sale or reorganization process; and * To any other person or entity where you consent to the disclosure. YOUR CHOICES WITH RESPECT TO YOUR PERSONAL INFORMATION You have the following choices with respect to your personal information: * Delete your account: You may request that we delete your account by contacting us at forgetme@bombbomb.com. If you choose to delete your account, we will begin the process of deleting your account from our systems. We will retain your information after your account is deleted under the circumstances described in “How Long Do We Keep Your Information?” section below. * Emails: You can opt out of receiving promotional e-mails from us by clicking the “unsubscribe” link provided in each e-mail or by contacting us at support@bombbomb.com. We will continue to send you notifications necessary for the Services related to this e-mail address. CALIFORNIA PRIVACY RIGHTS If you are a California user, you have certain rights with respect to the collection, use, transfer, and processing of your “personal information,” as defined by the California Consumer Privacy Act (“CCPA”). We reserve the right to limit these rights where permitted under applicable law, including where your identity cannot be reasonably verified or to the extent your rights adversely affect the rights and freedoms of others. To exercise any of the rights below, please contact us via the contact information below. Only you or a person registered with the California Secretary of State that you authorize to act on your behalf may make a verifiable consumer request related to your personal information. WHAT INFORMATION DO WE COLLECT? In the previous 12 months, BombBomb has collected the following categories of Personal information: Category1 Examples Collected A. Identifiers A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name. YES B. Personal Information A name, signature, address, telephone number, employer name. Some personal information included in this category may overlap with other categories. YES C. Protected Classification Characteristics Under California or Federal Law Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information). NO D. Commercial Information Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. YES E. Biometric Information Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data. NO F. Internet or Other Similar Network Activity Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement. YES G. Geolocation Data Physical location or movements. YES H. Sensory Data Audio, electronic, visual, thermal, olfactory, or similar information. NO I. Professional or Employment-Related Information Current or past job history or performance evaluations. NO J. Non-Public Education Information Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records. NO K. Inferences Drawn of the Consumer Inferences drawn from personal information identified above to create a profile about a consumer reflecting a consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. YES 1Categories of personal information are as defined in Cal. Civ. Code. §1798.140(o) The above examples are illustrative examples from the CCPA and do not reflect the specific pieces of information we collect. SOURCES FROM WHICH PERSONAL INFORMATION IS COLLECTED We collect your personal information in categories A (identifiers) and B (personal) directly from you. We collect the personal information in category D (commercial) by keeping a log of your transactions. We collect the personal information in categories F (internet and other electronic network activity), G (geolocation), and K (inferences) based on your interactions with our website and mobile apps. When acting as a service provider, BombBomb receives or has access to personal information collected by the business. BombBomb uses that personal information solely to provide the services to the business. BUSINESS OR COMMERCIAL PURPOSES FOR WHICH PERSONAL INFORMATION IS COLLECTED Your personal information is used for the following purposes: * Respond to your requests for Services; * Send you transactional or administrative communications, as well as certain service-related announcements; * Provide you with customer support and respond to your communications; * Process your job application if you have applied for a position; * Personalize your experience on our website or mobile apps; * Send you information relating to other programs, services, or products that we believe may be of interest to you; and/or * Run website analytics to evaluate performance. When acting as a service provider, BombBomb uses the personal information it receives or has access to solely to provide the services to the business. THIRD PARTIES WITH WHOM PERSONAL INFORMATION IS SHARED BombBomb shares your personal information within our corporate family, with analytics and service providers, and law enforcement (if necessary). In the preceding 12 months, we have disclosed the following personal information about consumers for business purposes: * We share personal Information in categories Identifiers, Personal, Commercial, Internet, Geolocation and Inferences with service providers. * We share content posted on our social media platforms with other consumers (e.g., through a retweet or by sharing a consumer “comment” on a story). Such posts may include personal information in categories A (identifiers) and B (personal), but the content depends on the individual post. * We allow certain companies to use personal information in categories F (Internet) and K (Preferences) to enhance online experiences and customize advertising. For more information, please see the “Information We Collect Automatically” section above. In the preceding 12 months, we have not sold Personal Information about minors. In the preceding 12 months, we have not sold Personal Information about consumers. INDIVIDUAL RIGHTS Right to Know About Personal Information Collected, Disclosed, or Sold: You have the right to request that BombBomb disclose the personal information it collects, uses, and discloses about you to third parties. There are two types of Rights to Know requests that you can make: * Right to Know (Abbreviated Request): If you make a Right to Know (Abbreviated Request), you will receive the following information about you: * Categories of personal information collected; * Categories of sources from which personal information is collected; * Business purpose for collecting or selling; and * Categories of third parties with whom sold. * Right to Know (Specific Pieces of Information Request): If you make a Right to Know (Specific Pieces of Information Request), you will receive the following information about you: * Specific pieces of personal information collected about you. This information will be provided to you free of charge, unless BombBomb determines that your request is manifestly unfounded or excessive. You may request this information twice in a 12-month period. There are certain exceptions to a consumer’s Right to Know. BombBomb will state in its response if an exception applies. Right of Deletion:You have the right to request that BombBomb and our service providers delete any personal information about yourself which BombBomb has collected from you upon receipt of a verifiable request. This right is subject to certain exceptions. BombBomb will state in its response if an exception applies. Right to Opt-Out of the Sale of Personal Information (if applicable):You have the right to opt-out of the sale of your personal information by a business subject to certain laws and regulations. BombBomb does not, and will not, sell any personal information of California consumers. BombBomb will update this Privacy Policy and comply with applicable laws and regulations in the event that it sells personal information of California consumers in the future. Right to Non-Discrimination:You have the right not to receive discriminatory treatment for exercising the privacy rights conferred by California law. BombBomb will not discriminate against you because you exercised any of your privacy rights, including, but not limited to, by: denying goods or services to you; charging different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties; providing a different level of quality of goods or services to you; or suggesting that you will receive a different price or rate for goods or services or a different level or quality of goods or services. SUBMITTING REQUESTS You can submit your request by calling us at 866-209-4602. You may also submit a request via email at forgetme@bombbomb.com. Please note that you are required to submit a declaration as a part of this request. This declaration can be found here: Consumer Declaration and Authorized Agent Form VERIFYING REQUESTS BombBomb must verify that the person requesting information or deletion is the California consumer about whom the request relates in order to process the request. To verify a California consumer’s identity, we may request up to three pieces of personal information about you when you make a request to compare against our records. We also request that you sign a declaration under the penalty of perjury from the consumer whose personal information is the subject of the request. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in your request to verify your identity and will delete any information you provide after processing the request. BombBomb reserves the right to take additional steps as necessary to verify the identity of California consumers where we have reason to believe a request is fraudulent. AUTHORIZED AGENTS You may choose a person or a business registered with the California Secretary of State that you authorize to act on your behalf to submit your requests (“Authorized Agent”). If you choose to use an Authorized Agent, BombBomb requires that you provide the Authorized Agent with written permission to allow them to submit your request and that you verify your identity directly with BombBomb. Failure to do so may result in BombBomb denying your request. CONTACT FOR MORE INFORMATION If you have any questions or concerns regarding your California Privacy Rights under this Privacy Policy, you may contact us as set forth in the “How to Contact Us” section below. YOUR PERSONAL INFORMATION AND YOUR RIGHTS – EUROPE ONLY If you are an individual in a country in the European Union, you have the right to make requests to: * Access the personal information we keep about you; * Rectify inaccurate personal information; * Place restrictions on our use of your personal information; * Object to our use of your personal information; * Ask us to delete the personal information about you we hold; * Have your personal information transferred to you or another party of your choosing; and * Make a complaint to the relevant supervising authority We describe these rights more fully below. ASKING US TO ACCESS YOUR PERSONAL INFORMATION You have the right to obtain from us confirmation as to whether or not we are processing personal information about you and, if so, the right to be provided with the information contained in this Notice. You also have the right to receive a copy of the personal information undergoing processing. ASKING US TO RECTIFY YOUR PERSONAL INFORMATION You have the right to ask us to rectify any inaccurate personal information about you and to have incomplete personal data completed. ASKING US TO RESTRICT OUR USE OF YOUR PERSONAL INFORMATION You have the right to ask us to place a restriction on our use of your personal information if one of the following applies to you: * You contest the accuracy of the information that we hold about you, while we verify its accuracy; * We have used your information unlawfully, but you request us to restrict its use instead of erasing it; * We no longer need the information for the purpose for which we collected it, but you need it to deal with a legal claim; or * You have objected to us using your information, while we check whether our legitimate grounds override your right to object. OBJECTING TO OUR USE OF YOUR PERSONAL INFORMATION You have the right to object to our use of your personal information where our reason for using it is based on our legitimate interests or your consent (rather than when the reason for using it is to perform an obligation due to you under a contract with us). ASKING US TO DELETE YOUR PERSONAL INFORMATION You can ask us to delete your personal information if: * We no longer need it for the purposes for which we collected it; * We have been using it with no valid legal basis; * We are obligated to erase it to comply with a legal obligation to which we are subject; * We need your consent to use the information and you withdraw consent; * You object to us processing your personal information where our legal basis for doing so is our legitimate interests and there are no overriding legitimate grounds for the processing. However, this right is not absolute. Even if you make a request for deletion, we may need to retain certain information for legal or administrative purposes, such as record keeping, maintenance of opt-out requirements, defending or making legal claims, or detecting fraudulent activities. We will retain information in accordance with the “How Do We Keep Your Personal Information?” section below.If you do exercise a valid right to have your personal information deleted, please keep in mind that deletion by third parties to whom the information has been provided might not be immediate and that the deleted information may persist in backup copies for a reasonable period (but will not be available to others). THE RIGHT TO TRANSFER YOUR PERSONAL INFORMATION TO ANOTHER SERVICE PROVIDER You may request that we transfer some of the personal information you have provided to you or another service provider in electronic copy. This applies to personal information we are processing to service a contract with you and to personal information we are processing based on your consent. MAKING A COMPLAINT If you have any concerns or complaints regarding our processing of your personal information, please contact us as described in the “How to Contact Us” section below and we will do our best to answer any question and resolve any complaint to your satisfaction.If, for whatever reason, you feel we do not meet the standards you expect of us, you are also entitled to make a complaint to your local supervisory authority. The EU Commission has list of supervisory authorities here. LEGAL BASES FOR PROCESSING YOUR PERSONAL INFORMATION If you are in a country in the European Union, you may be entitled to an explanation of the legal bases we rely on to process your personal information. The legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it, which is discussed below. CONSENT We may process your personal information based on your consent such as when you purchase a service or ask us to send you certain kinds of marketing communications. You have the right to withdraw your consent at any time without affecting the lawfulness of the processing based on consent before its withdrawal. OUR LEGITIMATE INTERESTS We may process your personal information if doing so is necessary for our legitimate interests and your rights as an individual do not override those legitimate interests. For example, when we process your personal information to carry out fraud prevention activities and activities to increase network and information security, identify usage trends, determine the effectiveness of promotional campaigns, expand our business activities and improve our services and the content and functionality of our Website. TO PERFORM A CONTRACT We may process your personal information to administer and fulfill contractual obligations to you. TO ENABLE US TO COMPLY WITH A LEGAL OBLIGATION We may process your personal information to comply with legal obligations to which we are subject. This may include any requirement to produce audited accounts, any legal obligation to share information with law enforcement agencies, public or governmental authorities, and to comply with legal process. NECESSARY FOR THE EXERCISE OR DEFENSE OF LEGAL CLAIMS If you bring a claim against us or we bring a claim against you, we may process your personal information in relation to that claim. We may act as the Data Controller of some of the personal information collected from residents of the European Union. In other circumstances, we may act as a Data Processor and process information about you on behalf of another Data Controller. If you have any questions about or need further information concerning the legal basis on which we collect and use your personal information for any specific processing activity, please contact us using the “How to Contact Us” section below. You may view a list of third party personal information processors we work with here. PRIVACY SHIELD COMPLIANCE Personal information that you provide while in the European Union may be transferred to the United States. If we transfer personal information from the European Union to the United States, the transfer will be done pursuant to binding corporate rules, standard data protection clauses, or your consent. We will also take additional security measures, such as encrypting the data in transit, to further safeguard your personal information. Additionally, BombBomb abides by and has certified adherence to the principles of the EU-U.S. and Swiss-U.S. Privacy Shield frameworks as set forth by the U.S. Department of Commerce. The Federal Trade Commission has investigation and enforcement authority over our compliance with the Privacy Shield. For more information on the Privacy Shield frameworks, and to view the scope of BombBomb’s certification, please visit https://www.privacyshield.gov/. BombBomb has further committed to refer unresolved Privacy Shield complaints to JAMs, an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please visit https://www.jamsadr.com/eu-us-privacy-shield for more information or to file a complaint. The services of JAMs are provided at no cost to you. For residual Privacy Shield disputes that cannot be resolved by the methods above, you may be able to invoke a binding arbitration process under certain conditions. To find out more about the Privacy Shield’s binding arbitration scheme, please visit: https://www.privacyshield.gov/article?id=ANNEX-I-introduction. If we have received your personal information under the Privacy Shield and subsequently transfer it to a third party service provider for processing, we will remain responsible if they process your personal information in a manner inconsistent with the Privacy Shield Principles, unless we prove that we are not responsible for the event giving rise to the damage. HOW LONG DO WE KEEP YOUR INFORMATION? We retain your personal information as long as we are providing the Services to you. We retain your personal information after we cease providing Services to you, even if you delete your account, to the extent necessary to comply with our legal and regulatory obligations, for the purpose of fraud monitoring, detection and prevention, to comply with our tax, accounting, and financial reporting obligations; or where we are required to retain the data by our contractual commitments to our partners. Where we retain data, we do so in accordance with any limitation periods and records retention obligations that are imposed by applicable law. Even if you delete your account and we delete your information from our systems, keep in mind that the deletion by our third party providers may not be immediate and that the deleted information may persist in backup copies for a reasonable period of time. We will securely store any personal information persisting in backup and isolate it from any further processing until deletion is possible. For any privacy or data-protection-related questions, please write compliance@bombbomb.com. WHAT DOES BOMBBOMB DO TO KEEP THIS WEBSITE SECURE? BombBomb has implemented a number of security features throughout the Website designed to prevent the unauthorized disclosure of or access to personal information. For example, BombBomb grants access to any stored personal information BombBomb may collect on its Users only to authorized personnel. Moreover, when a User registers on-line or accesses his or her account information through this Website, BombBomb offers the User the ability to use a secure server. The secure server encrypts all information a User inputs before it is sent to BombBomb. Please be advised, however, that although BombBomb has endeavored to create a secure and reliable Website for its Users, the confidentiality of any communication or material transmitted to/from BombBomb via this Website or e-mail cannot be guaranteed. OUR COMMITMENT TO CHILDREN’S PRIVACY This Website is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. In the event that we learn that we have collected personal information from a child under age 13 without verification or parental consent, we will immediately delete that information. If you believe that we might have any information from or about a child under 13, please contact us using the information provided in the “How to Contact Us” section below. WHAT ABOUT THIRD PARTY WEBSITES? To the extent that the Website contains hyperlinks to third party websites, Users should be aware that these third party websites are not controlled by BombBomb and, therefore, are not subject to this Privacy Notice. Users should check the privacy policies of these individual websites to see how their personal information will be utilized by the proprietors of those third party websites. CHANGES TO THIS PRIVACY POLICY This Privacy Notice may change from time to time. We will post any changes to the Privacy Notice on this page. HOW TO CONTACT US Should you have other questions or concerns about these privacy policies, please feel free to contact us at: BombBomb, Inc. 90 South Cascade Avenue, #700 Colorado Springs, CO 80903 compliance@bombbomb.com 866-209-4602 Free Trial * HOME * FEATURES * PRICING * ENTERPRISE & TEAMS * Support * Blog * Integrations * Templates * About BombBomb * WE'RE HIRING! * Application Status * Terms & Privacy * Contact Us