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 * How We Help
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 * How We Help
   * How We Help
   * Customer Experience
   * Brand Experience
   * Experience Connection
   * Experience Fusion
 * Industries
   * Banking & Financial Services
   * Health Insurance
   * Healthcare
   * Marketing & Business Consultants
 * Spark
 * Case Studies
 * Who We Are
   * Who We Are
   * Careers
   * Press & Media
 * Contact Us
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CELEBRATING 50 YEARSOF HELPING BUSINESSES


CREATE AND DEFINE THE FUTURE OF THEIR


CUSTOMERS BRAND EMPLOYEESBRAND|

Discover How We Can Help You Create YOURS


WHO IS WRITING YOUR NEXT CHAPTER?

The business world is transforming. And when seismic shifts ripple through the
professional sphere, many businesses shelve their next chapters – their next big
ideas, process developments, and growth initiatives – turning to crisis
management to survive. But, not you.

Don’t let disruptors, your industry, or the status quo write your next chapter
for you. 

Own your narrative with marketing research.

Let's Write Your Next Chapter



CX


CUSTOMER EXPERIENCE RESEARCH

Zeroing in on what your customers are thinking and feeling helps you keep them
and grow their numbers. Connect with customers, not just to provide them with an
experience, but to strengthen your relationship.  

Learn More


BX


BRAND EXPERIENCE RESEARCH

Maintaining brand relevancy is an ongoing evolutionary process. It’s about more
than your name and logo. Learn how every part of your brand is experienced at
every stage (and what you can do to maximize your brand at any opportunity.)

Learn More


BX


IT'S ALL ABOUT EXPERIENCE

Your customers, brand, and employees all co-exist, so should your strategies for
success.

Experience Fusion identifies the hidden connections between your CX, BX, and EX,
adding confidence to your strategic direction.

Learn More



“TRUSTED PARTNER”

> “I THINK THE DRG IS GREAT! I TRUST YOU GUYS TO DO THE RIGHT THING. YOU ARE
> GOOD PEOPLE WHO DO EXCELLENT WORK, AND I AM FORTUNATE TO WORK WITH YOU.”
> 
> ~Fortune 100 Banking Institution

Spark


EDUCATING. GUIDING. INSPIRING.


Blog


3 SOURCES OF POWERFUL COMPETITIVE INTELLIGENCE RESEARCH TO INFORM YOUR CUSTOMER
EXPERIENCE STRATEGY

If you’re a marketer, customer experience professional, or executive, you
probably have customer numbers on the brain almost 24/7. With customer churn
rates as high as 30 percent in some markets and relentless competition running
rampant in every industry, it may seem...

ebook



YOUR BRAND IS A LIVING ENTITY: A STRATEGIC GUIDE TO UNDERSTANDING AND NURTURING
YOUR BRAND’S HEALTH

Blog


TOP 5 2024 CUSTOMER EXPERIENCE TRENDS AND HOW TO LEVERAGE THEM

This isn’t going to be your typical 2024 customer experience trends
roundup. Trends are great to be aware of, but they usually don’t have a lot of
staying power. What does have staying power is your overall CX strategy, which
not only dictates which trends you should...

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The Dieringer Research Group, Inc.

200 Bishops Way

Brookfield, WI 53005

 

 

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Customer Experience

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The Dieringer Research Group, Inc.

200 Bishops Way

Brookfield, WI 53005



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