Submitted URL: http://ithelp.terradygital.com/a/tickets/0.31115053693101125
Effective URL: https://ithelp.terradygital.com/support/login
Submission: On November 02 via api from US — Scanned from IT

Summary

This website contacted 7 IPs in 1 countries across 7 domains to perform 33 HTTP transactions. The main IP is 34.198.75.163, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is ithelp.terradygital.com.
TLS certificate: Issued by R10 on September 12th 2024. Valid for: 3 months.
This is the only time ithelp.terradygital.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
2 17 34.198.75.163 14618 (AMAZON-AES)
7 13.35.58.129 16509 (AMAZON-02)
2 142.250.185.170 15169 (GOOGLE)
1 13.35.58.7 16509 (AMAZON-02)
4 142.250.185.67 15169 (GOOGLE)
1 1 44.198.237.222 14618 (AMAZON-AES)
1 1 54.163.169.242 14618 (AMAZON-AES)
3 54.231.202.224 16509 (AMAZON-02)
33 7
Apex Domain
Subdomains
Transfer
17 terradygital.com
ithelp.terradygital.com
1 MB
8 freshdesk.com
fassetsblue.freshdesk.com — Cisco Umbrella Rank: 696980
terradygital.freshdesk.com
2 MB
4 gstatic.com
fonts.gstatic.com
62 KB
3 amazonaws.com
s3.amazonaws.com Failed
5 KB
2 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 30
4 KB
1 myfreshworks.com
terradygital.myfreshworks.com
873 B
1 freshworks.com
fe-perf-assets.freshworks.com — Cisco Umbrella Rank: 45514
66 KB
33 7
Domain Requested by
17 ithelp.terradygital.com 2 redirects ithelp.terradygital.com
fassetsblue.freshdesk.com
7 fassetsblue.freshdesk.com ithelp.terradygital.com
4 fonts.gstatic.com fonts.googleapis.com
3 s3.amazonaws.com ithelp.terradygital.com
2 fonts.googleapis.com ithelp.terradygital.com
1 terradygital.freshdesk.com 1 redirects
1 terradygital.myfreshworks.com 1 redirects
1 fe-perf-assets.freshworks.com ithelp.terradygital.com
33 8

This site contains links to these domains. Also see Links.

Domain
terradygital.myfreshworks.com
www.freshworks.com
Subject Issuer Validity Valid
ithelp.terradygital.com
R10
2024-09-12 -
2024-12-11
3 months crt.sh
*.freshdesk.com
Amazon RSA 2048 M02
2024-05-17 -
2025-06-15
a year crt.sh
upload.video.google.com
WR2
2024-10-07 -
2024-12-30
3 months crt.sh
*.freshworks.com
Amazon RSA 2048 M03
2024-06-14 -
2025-07-12
a year crt.sh
*.gstatic.com
WR2
2024-10-07 -
2024-12-30
3 months crt.sh
s3.amazonaws.com
Amazon RSA 2048 M01
2024-09-18 -
2025-09-16
a year crt.sh

This page contains 1 frames:

Primary Page: https://ithelp.terradygital.com/support/login
Frame ID: 90853E65884BC4B7A7A2829CCAB24D0F
Requests: 34 HTTP requests in this frame

Screenshot

Page Title

Sign into : ITHelp Portal

Page URL History Show full URLs

  1. http://ithelp.terradygital.com/a/tickets/0.31115053693101125 HTTP 307
    https://ithelp.terradygital.com/a/tickets/0.31115053693101125 Page URL
  2. https://ithelp.terradygital.com/support/login HTTP 302
    https://terradygital.myfreshworks.com/oauth/authorize?client_id=451979510707337272&redirect_uri=https%3A%2F%2Fterr... HTTP 302
    https://terradygital.freshdesk.com/freshid/authorize_callback?hd=https://ithelp.terradygital.com&error=login_re... HTTP 302
    https://ithelp.terradygital.com/freshid/authorize_callback?hd=https://ithelp.terradygital.com&error=login_re... HTTP 302
    https://ithelp.terradygital.com/support/login Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • bootstrap(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)[^>]*?(?:\.min)?\.js

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Page Statistics

33
Requests

97 %
HTTPS

0 %
IPv6

7
Domains

8
Subdomains

7
IPs

1
Countries

3891 kB
Transfer

16455 kB
Size

5
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. http://ithelp.terradygital.com/a/tickets/0.31115053693101125 HTTP 307
    https://ithelp.terradygital.com/a/tickets/0.31115053693101125 Page URL
  2. https://ithelp.terradygital.com/support/login HTTP 302
    https://terradygital.myfreshworks.com/oauth/authorize?client_id=451979510707337272&redirect_uri=https%3A%2F%2Fterradygital.freshdesk.com%2Ffreshid%2Fauthorize_callback%3Fhd%3Dhttps%3A%2F%2Fithelp.terradygital.com&response_type=code&hd=terradygital.freshdesk.com HTTP 302
    https://terradygital.freshdesk.com/freshid/authorize_callback?hd=https://ithelp.terradygital.com&error=login_required&error_description=user_login_is_required HTTP 302
    https://ithelp.terradygital.com/freshid/authorize_callback?hd=https://ithelp.terradygital.com&error=login_required&error_description=user_login_is_required HTTP 302
    https://ithelp.terradygital.com/support/login Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 0
  • http://ithelp.terradygital.com/a/tickets/0.31115053693101125 HTTP 307
  • https://ithelp.terradygital.com/a/tickets/0.31115053693101125

33 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
0.31115053693101125
ithelp.terradygital.com/a/tickets/
Redirect Chain
  • http://ithelp.terradygital.com/a/tickets/0.31115053693101125
  • https://ithelp.terradygital.com/a/tickets/0.31115053693101125
13 KB
9 KB
Document
General
Full URL
https://ithelp.terradygital.com/a/tickets/0.31115053693101125
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
34.198.75.163 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-34-198-75-163.compute-1.amazonaws.com
Software
fwe /
Resource Hash
1399fbc56ac62767a3f5fca348219fbc889103bd7fb147e5d06e75e1e658354a
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Request headers

Upgrade-Insecure-Requests
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User-Agent
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Response headers

cache-control
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content-encoding
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server
fwe
status
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strict-transport-security
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91 B
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cache-control
public, must-revalidate
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
x-envoy-upstream-service-time
33
x-trace-id
00-b648931d2faed760657c24a837e871ac-359a34e1764bc80d-00
content-length
19364
x-xss-protection
1; mode=block
server
fwe
tgGjahjoR8aX44l6AZ6BjfuBVNKzhlkd9Q.png
s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/151014995267/logo/
0
0

m4njpWlyUaIk_lh5DCKEohEMYOOCamf2xA.png
s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/151014998320/fav_icon/
1 KB
2 KB
Other
General
Full URL
https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/151014998320/fav_icon/m4njpWlyUaIk_lh5DCKEohEMYOOCamf2xA.png
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
54.231.202.224 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
s3-1.amazonaws.com
Software
AmazonS3 /
Resource Hash
b10e9278b9c7e187dfaf2e364f47332b3cda8c9b7652af7446ed012aed5624cb

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer
https://ithelp.terradygital.com/

Response headers

x-amz-id-2
5SbfkZmT+QDvV08xo0U4+tIIbHZnufRFgCrKAMYagKTtmRh6d9el11EJGrlXJuZMW7IP2zDXz0Y=
x-amz-replication-status
COMPLETED
ETag
"c78fe518a6b48462c949ff79f72a5f0c"
x-amz-version-id
XuzPOPPXb83j6vfn3RpYPaj0bVRdP8jV
x-amz-request-id
Z0VEQJYBGKV0QV1C
Accept-Ranges
bytes
Content-Length
1270
Date
Sat, 02 Nov 2024 04:02:39 GMT
Last-Modified
Tue, 21 Mar 2023 21:55:04 GMT
Content-Type
image/png
Server
AmazonS3
x-amz-server-side-encryption
AES256
m4njpWlyUaIk_lh5DCKEohEMYOOCamf2xA.png
s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/151014998320/fav_icon/
1 KB
0
Other
General
Full URL
https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/151014998320/fav_icon/m4njpWlyUaIk_lh5DCKEohEMYOOCamf2xA.png
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
54.231.202.224 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
s3-1.amazonaws.com
Software
AmazonS3 /
Resource Hash
b10e9278b9c7e187dfaf2e364f47332b3cda8c9b7652af7446ed012aed5624cb

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer
https://ithelp.terradygital.com/

Response headers

x-amz-id-2
5SbfkZmT+QDvV08xo0U4+tIIbHZnufRFgCrKAMYagKTtmRh6d9el11EJGrlXJuZMW7IP2zDXz0Y=
x-amz-replication-status
COMPLETED
ETag
"c78fe518a6b48462c949ff79f72a5f0c"
x-amz-version-id
XuzPOPPXb83j6vfn3RpYPaj0bVRdP8jV
x-amz-request-id
Z0VEQJYBGKV0QV1C
Accept-Ranges
bytes
Content-Length
1270
Date
Sat, 02 Nov 2024 04:02:39 GMT
Last-Modified
Tue, 21 Mar 2023 21:55:04 GMT
Content-Type
image/png
Server
AmazonS3
x-amz-server-side-encryption
AES256
tgGjahjoR8aX44l6AZ6BjfuBVNKzhlkd9Q.png
s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/151014995267/logo/
3 KB
4 KB
Image
General
Full URL
https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/151014995267/logo/tgGjahjoR8aX44l6AZ6BjfuBVNKzhlkd9Q.png
Protocol
HTTP/1.1
Security
TLS 1.3, , CHACHA20_POLY1305
Server
54.231.202.224 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
s3-1.amazonaws.com
Software
AmazonS3 /
Resource Hash
d7ad62c8b50a14c9edacf0b75d1d86905acf622e39dad085474d2cc10cec2384

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer
https://ithelp.terradygital.com/

Response headers

x-amz-id-2
/O/D7lBdMeEn9a0J+9xYCkhswwxGZF945sLdUzoOYbJlvZg8DW4gYulV2ccZSQIs1wy8EFsZNpw=
x-amz-replication-status
COMPLETED
ETag
"542e3637a9eeb370005cbefdbeeaf4ac"
x-amz-version-id
nps3ntyPLkK7jvShMCz5tNrNUj9Yq5nR
x-amz-request-id
WM7MXQYEVNA5VHMY
Accept-Ranges
bytes
Content-Length
3307
Date
Sat, 02 Nov 2024 04:02:40 GMT
Last-Modified
Tue, 21 Mar 2023 21:14:54 GMT
Content-Type
image/png
Server
AmazonS3
x-amz-server-side-encryption
AES256

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
s3.amazonaws.com
URL
https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/151014995267/logo/tgGjahjoR8aX44l6AZ6BjfuBVNKzhlkd9Q.png

Verdicts & Comments Add Verdict or Comment

15 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| webpackJsonp function| flatpickr object| regeneratorRuntime object| I18n object| EventManager object| store function| jQuery object| jQBrowser number| uidEvent object| lazySizes object| dateFns object| fdeskPortal function| LiveStamp string| csrfToken object| marketplaceInstance

5 Cookies

Domain/Path Name / Value
ithelp.terradygital.com/ Name: _x_w
Value: 44_2
ithelp.terradygital.com/ Name: return_to
Value: /a/tickets/0.31115053693101125
terradygital.myfreshworks.com/ Name: XSRF-TOKEN
Value: 57ce9db0-2d3f-4542-98b8-aaf1627882e0.ci9Un2soUSh7FwCAy5Ye1t8UZhALwTCO5ucpxe7NcPA=
terradygital.freshdesk.com/ Name: _x_w
Value: 44_2
ithelp.terradygital.com/ Name: _helpkit_session
Value: OEhBc0FuNU15eEVPc2FTK2pCTGs5K3VpcnFscFlPa2NKajl5L2ZYUFpzZ1VySWhqNE1vMEhidkg4RjNzUFVVYU9lODduV1RBQStHSjlJcFMxdWlVN1NkNzFIOFB5MmZUUEIvRWkwT1lIWllNTnc3elFUb1loL2dqMUk0M21QbFczZFRieURNbXkzeUtZdk1Wb1FyMGNzb2VOOHZyM3d2ZnVIdVBBZm11cFRvTGVYcjUyWnJLWEF1czc4bjY4N3ZkLS1FcVZ2TnI2U3BHK0ZTK2JwQ3JWK0dBPT0%3D--3b8977e74fa80cb15aa4a83a242b2c2f4027e6db

5 Console Messages

Source Level URL
Text
network error URL: https://ithelp.terradygital.com/api/_/bootstrap/me
Message:
Failed to load resource: the server responded with a status of 401 ()
network error URL: https://ithelp.terradygital.com/api/_/bootstrap/account
Message:
Failed to load resource: the server responded with a status of 401 ()
network error URL: https://ithelp.terradygital.com/api/_/bootstrap/agents_groups
Message:
Failed to load resource: the server responded with a status of 401 ()
network error URL: https://ithelp.terradygital.com/api/_/ticket_fields
Message:
Failed to load resource: the server responded with a status of 401 ()
recommendation verbose URL: https://ithelp.terradygital.com/support/login
Message:
[DOM] Input elements should have autocomplete attributes (suggested: "current-password"): (More info: https://goo.gl/9p2vKq) %o

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
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Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

fassetsblue.freshdesk.com
fe-perf-assets.freshworks.com
fonts.googleapis.com
fonts.gstatic.com
ithelp.terradygital.com
s3.amazonaws.com
terradygital.freshdesk.com
terradygital.myfreshworks.com
s3.amazonaws.com
13.35.58.129
13.35.58.7
142.250.185.170
142.250.185.67
34.198.75.163
44.198.237.222
54.163.169.242
54.231.202.224
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