Submitted URL: http://www.royalmail.com/personal/help-and-support
Effective URL: https://personal.help.royalmail.com/
Submission: On August 15 via manual from US — Scanned from CA

Summary

This website contacted 5 IPs in 2 countries across 4 domains to perform 70 HTTP transactions. The main IP is 138.1.82.7, located in Slough, United Kingdom and belongs to ORACLE-BMC-31898, US. The main domain is personal.help.royalmail.com. The Cisco Umbrella rank of the primary domain is 332130.
TLS certificate: Issued by Entrust Certification Authority - L1K on January 23rd 2024. Valid for: a year.
This is the only time personal.help.royalmail.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 47 23.55.235.168 20940 (AKAMAI-ASN1)
17 138.1.82.7 31898 (ORACLE-BM...)
2 18.164.116.77 16509 (AMAZON-02)
4 23.57.90.167 20940 (AKAMAI-ASN1)
1 147.154.238.223 31898 (ORACLE-BM...)
70 5
Apex Domain
Subdomains
Transfer
64 royalmail.com
www.royalmail.com — Cisco Umbrella Rank: 99428
personal.help.royalmail.com — Cisco Umbrella Rank: 332130
433 KB
4 rnengage.com
www.rnengage.com — Cisco Umbrella Rank: 36812
4 KB
2 tiqcdn.com
tags.tiqcdn.com — Cisco Umbrella Rank: 1751
161 KB
1 custhelp.com
personal.widget.custhelp.com — Cisco Umbrella Rank: 390909
1 KB
70 4
Domain Requested by
47 www.royalmail.com 1 redirects personal.help.royalmail.com
www.royalmail.com
17 personal.help.royalmail.com personal.help.royalmail.com
4 www.rnengage.com personal.help.royalmail.com
2 tags.tiqcdn.com personal.help.royalmail.com
tags.tiqcdn.com
1 personal.widget.custhelp.com personal.help.royalmail.com
70 5
Subject Issuer Validity Valid
*.help.royalmail.com
Entrust Certification Authority - L1K
2024-01-23 -
2025-01-23
a year crt.sh
*.royalmail.com
Entrust Certification Authority - L1K
2024-04-08 -
2025-04-08
a year crt.sh
tags.tiqcdn.com
Amazon RSA 2048 M02
2024-03-19 -
2025-04-17
a year crt.sh
wildcard.rnengage.com
DigiCert TLS RSA SHA256 2020 CA1
2024-07-25 -
2025-07-25
a year crt.sh
*.widget.custhelp.com
DigiCert TLS RSA SHA256 2020 CA1
2023-09-13 -
2024-10-11
a year crt.sh

This page contains 2 frames:

Primary Page: https://personal.help.royalmail.com/
Frame ID: 8C17FF599F01B50A383869766C7E582B
Requests: 66 HTTP requests in this frame

Frame: https://www.rnengage.com/api/1/javascript/acs.js
Frame ID: 5F6DF888F2DE53FF3A86E9B92CC4E044
Requests: 4 HTTP requests in this frame

Screenshot

Page Title

Help and Support - Personal Customers | Royal Mail Group Ltd

Page URL History Show full URLs

  1. http://www.royalmail.com/personal/help-and-support HTTP 307
    https://www.royalmail.com/personal/help-and-support HTTP 301
    https://personal.help.royalmail.com/ Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • drupal\.js

Overall confidence: 100%
Detected patterns

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+(?:([\d.]+)/)?(?:css/)?font-awesome(?:\.min)?\.css
  • <link[^>]* href=[^>]*?(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
  • (?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)

Overall confidence: 100%
Detected patterns
  • jquery[.-]([\d.]*\d)[^/]*\.js
  • /([\d.]+)/jquery(?:\.min)?\.js
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Page Statistics

70
Requests

100 %
HTTPS

0 %
IPv6

4
Domains

5
Subdomains

5
IPs

2
Countries

599 kB
Transfer

1992 kB
Size

10
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. http://www.royalmail.com/personal/help-and-support HTTP 307
    https://www.royalmail.com/personal/help-and-support HTTP 301
    https://personal.help.royalmail.com/ Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

70 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request /
personal.help.royalmail.com/
Redirect Chain
  • http://www.royalmail.com/personal/help-and-support
  • https://www.royalmail.com/personal/help-and-support
  • https://personal.help.royalmail.com/
251 KB
36 KB
Document
General
Full URL
https://personal.help.royalmail.com/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
138.1.82.7 Slough, United Kingdom, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
98ae1e05d49b4987c495ae9fcb858727481ad898413681a242aebb0740eee55e
Security Headers
Name Value
Content-Security-Policy frame-ancestors DENY
Strict-Transport-Security max-age=15724800
X-Content-Security-Policy frame-ancestors DENY
X-Frame-Options DENY

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

Cache-Control
private, max-age=180, must-revalidate
Connection
keep-alive
Content-Encoding
gzip
Content-Length
35953
Content-Security-Policy
frame-ancestors DENY
Content-Type
text/html;charset=utf-8
Date
Thu, 15 Aug 2024 14:43:01 GMT
Expires
Thu, 15 Aug 2024 15:46:01 BST
RNT-GK-Machine
0.218
RNT-JN-Ext-Machine
43.2
RNT-JN-Ext-UUID
318f5b99-09a2-43a0-ae07-a050148b6d79
RNT-JN-Int-Machine
42.3
RNT-JN-Int-UUID
ac4628d3-1e1b-4577-822b-e8758e14c2ad
RNT-Machine
0.79
RNT-Time
D=992286 t=1723732980747332
Strict-Transport-Security
max-age=15724800
Vary
User-Agent,Accept-Encoding
X-Content-Security-Policy
frame-ancestors DENY
X-Frame-Options
DENY
X-Request-ID
a0d0049bc6b923bf73c04a759097bac1

Redirect headers

content-length
0
content-type
text/html
date
Thu, 15 Aug 2024 14:42:59 GMT
link
<https://www.royalmail.com/themes/custom/rmlcwr/fonts/chevin/chevin-medium/chevin-medium.woff>;rel="preload";as="font";type="font/woff";crossorigin,<https://www.royalmail.com/themes/custom/rmlcwr/fonts/RMFirstClass/RMFirstClass_W_Sd.woff>;rel="preload";as="font";type="font/woff";crossorigin,<https://www.royalmail.com/themes/custom/rmlcwr/fonts/pf-din-text-std/pf-din-text-std-bold/pfdintextstd-bold-webfont.woff>;rel="preload";as="font";type="font/woff";crossorigin,<https://www.royalmail.com/themes/custom/rmlcwr/fonts/pf-din-text-std/pf-din-text-std-regular/pfdintextstd-reg-webfont.woff>;rel="preload";as="font";type="font/woff";crossorigin,<https://www.royalmail.com/themes/custom/rmlcwr/fonts/chevin/chevin-bold/chevin-bold.woff>;rel="preload";as="font";type="font/woff";crossorigin
location
https://personal.help.royalmail.com
server-timing
cdn-cache; desc=MISS edge; dur=73 origin; dur=19 ak_p; desc="1723732979334_389540772_1257745429_9176_9161_33_71_255";dur=1
rmg_template.themes.standard.SITE.css
personal.help.royalmail.com/euf/generated/optimized/1721062156/templates/
45 KB
9 KB
Stylesheet
General
Full URL
https://personal.help.royalmail.com/euf/generated/optimized/1721062156/templates/rmg_template.themes.standard.SITE.css
Requested by
Host: personal.help.royalmail.com
URL: https://personal.help.royalmail.com/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
138.1.82.7 Slough, United Kingdom, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
7bf260a4872960e57e187854d9f9763be2319aa0ec9ff6d22d8f69860c08facf

Request headers

Referer
https://personal.help.royalmail.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

Date
Thu, 15 Aug 2024 14:43:02 GMT
Content-Encoding
gzip
RNT-JN-Ext-UUID
c297db48-9541-4a17-86f5-170dd4e20482
Last-Modified
Mon, 15 Jul 2024 16:50:25 GMT
Vary
Accept-Encoding
Content-Type
text/css
RNT-Time
D=2534 t=1723732982043574
RNT-Machine
0.77
Cache-Control
max-age=900
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.2
Content-Length
8835
Expires
Thu, 15 Aug 2024 14:58:02 GMT
home.themes.standard.css
personal.help.royalmail.com/euf/generated/optimized/1721062156/pages/
12 KB
3 KB
Stylesheet
General
Full URL
https://personal.help.royalmail.com/euf/generated/optimized/1721062156/pages/home.themes.standard.css
Requested by
Host: personal.help.royalmail.com
URL: https://personal.help.royalmail.com/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
138.1.82.7 Slough, United Kingdom, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
bedd6789c23b95d1175c0a15dd22de549b71604f3be006c605086671fcd35836

Request headers

Referer
https://personal.help.royalmail.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

Date
Thu, 15 Aug 2024 14:43:02 GMT
Content-Encoding
gzip
RNT-JN-Ext-UUID
e8ec7230-6b64-414e-84ec-50f188900fa8
Last-Modified
Mon, 15 Jul 2024 16:50:28 GMT
Vary
Accept-Encoding
Content-Type
text/css
RNT-Time
D=1194 t=1723732982150818
RNT-Machine
0.67
Cache-Control
max-age=900
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.2
Content-Length
2405
Expires
Thu, 15 Aug 2024 14:58:02 GMT
font-awesome.css
personal.help.royalmail.com/euf/assets/themes/standard/font-awesome/
29 KB
6 KB
Stylesheet
General
Full URL
https://personal.help.royalmail.com/euf/assets/themes/standard/font-awesome/font-awesome.css
Requested by
Host: personal.help.royalmail.com
URL: https://personal.help.royalmail.com/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
138.1.82.7 Slough, United Kingdom, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
900af2eebe872aa84092858ca116c6d6ef31dd0abb4d6390e1b5c7ced8c4900c

Request headers

Referer
https://personal.help.royalmail.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

Date
Thu, 15 Aug 2024 14:43:02 GMT
Content-Encoding
gzip
RNT-JN-Ext-UUID
37803e81-a3e8-4b73-86bb-6fcc86ccfdff
Last-Modified
Sat, 30 Apr 2016 03:43:54 GMT
Vary
Accept-Encoding
Content-Type
text/css
RNT-Time
D=1009 t=1723732982248589
RNT-Machine
0.67
Cache-Control
max-age=900
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.2
Content-Length
5782
Expires
Thu, 15 Aug 2024 14:58:02 GMT
defaults.css
www.royalmail.com/modules/system/
695 B
653 B
Stylesheet
General
Full URL
https://www.royalmail.com/modules/system/defaults.css
Requested by
Host: personal.help.royalmail.com
URL: https://personal.help.royalmail.com/
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
23.55.235.168 Newark, United States, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
a23-55-235-168.deploy.static.akamaitechnologies.com
Software
Akamai Resource Optimizer /
Resource Hash
2cef634fb6dfcceb51571a4b749c12efaf541bf7c69f40f55c99da587b8c8bb1
Security Headers
Name Value
X-Frame-Options SAMEORIGIN

Request headers

Referer
https://personal.help.royalmail.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

expires
Fri, 16 Aug 2024 05:41:35 GMT
x-cache-rule
ZStaticMaxAge
content-encoding
br
date
Thu, 15 Aug 2024 14:43:02 GMT
last-modified
Thu, 15 Aug 2024 05:41:07 GMT
server
Akamai Resource Optimizer
x-frame-options
SAMEORIGIN
content-type
text/css
cache-control
max-age=53913
x-cache-info
caching
server-timing
cdn-cache; desc=HIT, edge; dur=9, origin; dur=0, ak_p; desc="1723732982024_389540772_1257748424_901_8668_39_0_255";dur=1
accept-ranges
bytes
content-length
282
x-dpcd
R6-path
system.css
www.royalmail.com/modules/system/
10 KB
3 KB
Stylesheet
General
Full URL
https://www.royalmail.com/modules/system/system.css
Requested by
Host: personal.help.royalmail.com
URL: https://personal.help.royalmail.com/
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
23.55.235.168 Newark, United States, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
a23-55-235-168.deploy.static.akamaitechnologies.com
Software
Akamai Resource Optimizer /
Resource Hash
a36b6c2f36092f94474e3cf9020b6c8541b51396a4229ca4fa27400948e9aa62
Security Headers
Name Value
X-Frame-Options SAMEORIGIN

Request headers

Referer
https://personal.help.royalmail.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

expires
Fri, 16 Aug 2024 06:11:22 GMT
x-cache-rule
ZStaticMaxAge
content-encoding
br
date
Thu, 15 Aug 2024 14:43:02 GMT
last-modified
Thu, 15 Aug 2024 06:11:09 GMT
server
Akamai Resource Optimizer
x-frame-options
SAMEORIGIN
content-type
text/css
cache-control
max-age=55700
x-cache-info
cached
server-timing
cdn-cache; desc=HIT, edge; dur=37, origin; dur=0, ak_p; desc="1723732982058_389540772_1257748456_3745_11135_39_0_255";dur=1
accept-ranges
bytes
content-length
2317
x-dpcd
R6-path
system-menus.css
www.royalmail.com/modules/system/
870 B
627 B
Stylesheet
General
Full URL
https://www.royalmail.com/modules/system/system-menus.css
Requested by
Host: personal.help.royalmail.com
URL: https://personal.help.royalmail.com/
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
23.55.235.168 Newark, United States, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
a23-55-235-168.deploy.static.akamaitechnologies.com
Software
Akamai Resource Optimizer /
Resource Hash
751eeadb3995e1dd72df6555c796c944de1f7058b835dc5f1adafc52387babc1
Security Headers
Name Value
X-Frame-Options SAMEORIGIN

Request headers

Referer
https://personal.help.royalmail.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

expires
Fri, 16 Aug 2024 05:22:30 GMT
x-cache-rule
ZStaticMaxAge
content-encoding
br
date
Thu, 15 Aug 2024 14:43:02 GMT
last-modified
Thu, 15 Aug 2024 05:21:54 GMT
server
Akamai Resource Optimizer
x-frame-options
SAMEORIGIN
content-type
text/css
cache-control
max-age=52768
x-cache-info
caching
server-timing
cdn-cache; desc=HIT, edge; dur=29, origin; dur=0, ak_p; desc="1723732982058_389540772_1257748457_2891_11175_39_0_255";dur=1
accept-ranges
bytes
content-length
254
x-dpcd
R6-path
jquery-ui-1.7.3.custom.css
www.royalmail.com/sites/all/themes/royalmail2012/css/jquery-ui/
19 KB
3 KB
Stylesheet
General
Full URL
https://www.royalmail.com/sites/all/themes/royalmail2012/css/jquery-ui/jquery-ui-1.7.3.custom.css
Requested by
Host: personal.help.royalmail.com
URL: https://personal.help.royalmail.com/
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
23.55.235.168 Newark, United States, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
a23-55-235-168.deploy.static.akamaitechnologies.com
Software
Akamai Resource Optimizer /
Resource Hash
9097a198ed65996b94ddb8a08fafaffa0d820661eb52926a02b898f5c263725c
Security Headers
Name Value
X-Frame-Options SAMEORIGIN

Request headers

Referer
https://personal.help.royalmail.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

expires
Fri, 16 Aug 2024 06:15:10 GMT
x-cache-rule
ZStaticMaxAge
content-encoding
br
date
Thu, 15 Aug 2024 14:43:02 GMT
last-modified
Thu, 15 Aug 2024 06:13:41 GMT
server
Akamai Resource Optimizer
x-frame-options
SAMEORIGIN
content-type
text/css
cache-control
max-age=55928
x-cache-info
caching
server-timing
cdn-cache; desc=HIT, edge; dur=41, origin; dur=0, ak_p; desc="1723732982058_389540772_1257748458_4105_11058_39_0_255";dur=1
accept-ranges
bytes
content-length
2733
x-dpcd
R6-path
Reset.css
www.royalmail.com/sites/all/themes/royalmail2012/css/
6 KB
2 KB
Stylesheet
General
Full URL
https://www.royalmail.com/sites/all/themes/royalmail2012/css/Reset.css
Requested by
Host: personal.help.royalmail.com
URL: https://personal.help.royalmail.com/
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
23.55.235.168 Newark, United States, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
a23-55-235-168.deploy.static.akamaitechnologies.com
Software
Akamai Resource Optimizer /
Resource Hash
66a27a11f03470e36eec59eea60acaa008dc3f4da5e75265dc7e6d6f33d8c6ef
Security Headers
Name Value
X-Frame-Options SAMEORIGIN

Request headers

Referer
https://personal.help.royalmail.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

expires
Fri, 16 Aug 2024 05:19:06 GMT
x-cache-rule
ZStaticMaxAge
content-encoding
br
date
Thu, 15 Aug 2024 14:43:02 GMT
last-modified
Thu, 15 Aug 2024 05:19:26 GMT
server
Akamai Resource Optimizer
x-frame-options
SAMEORIGIN
content-type
text/css
cache-control
max-age=52564
x-cache-info
caching
server-timing
cdn-cache; desc=HIT, edge; dur=39, origin; dur=0, ak_p; desc="1723732982058_389540772_1257748459_3933_11037_39_0_255";dur=1
accept-ranges
bytes
content-length
1595
x-dpcd
R6-path
Color.css
www.royalmail.com/sites/all/themes/royalmail2012/css/
3 KB
1005 B
Stylesheet
General
Full URL
https://www.royalmail.com/sites/all/themes/royalmail2012/css/Color.css
Requested by
Host: personal.help.royalmail.com
URL: https://personal.help.royalmail.com/
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
23.55.235.168 Newark, United States, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
a23-55-235-168.deploy.static.akamaitechnologies.com
Software
Akamai Resource Optimizer /
Resource Hash
f10c54e54fe84c24f51671bc04574c9985b1a5bfc01acbc0a574d04ecdaf6464
Security Headers
Name Value
X-Frame-Options SAMEORIGIN

Request headers

Referer
https://personal.help.royalmail.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

expires
Fri, 16 Aug 2024 06:01:18 GMT
x-cache-rule
ZStaticMaxAge
content-encoding
br
date
Thu, 15 Aug 2024 14:43:02 GMT
last-modified
Thu, 15 Aug 2024 06:02:12 GMT
server
Akamai Resource Optimizer
x-frame-options
SAMEORIGIN
content-type
text/css
cache-control
max-age=55096
x-cache-info
caching
server-timing
cdn-cache; desc=HIT, edge; dur=33, origin; dur=0, ak_p; desc="1723732982058_389540772_1257748460_3343_10951_39_0_255";dur=1
accept-ranges
bytes
content-length
632
x-dpcd
R6-path
Common.css
www.royalmail.com/sites/all/themes/royalmail2012/css/
3 KB
1 KB
Stylesheet
General
Full URL
https://www.royalmail.com/sites/all/themes/royalmail2012/css/Common.css
Requested by
Host: personal.help.royalmail.com
URL: https://personal.help.royalmail.com/
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
23.55.235.168 Newark, United States, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
a23-55-235-168.deploy.static.akamaitechnologies.com
Software
Akamai Resource Optimizer /
Resource Hash
140e8ca3e2f4812aaab8949476d05a2cb9ea9dc0c5cb31948b2531cfee1188df
Security Headers
Name Value
X-Frame-Options SAMEORIGIN

Request headers

Referer
https://personal.help.royalmail.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

expires
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General
Full URL
https://www.rnengage.com/api/1/r?Z=DbMeoWO7G&s=Tn5-kVIq&uh=83e4bb85&uc=personal.help.royalmail.com%2Fapp%2Fhome&b=ca96401&i=royalmail%3Apersonal&f=rnw&p=Customer%20Portal&v=23.11.0.1-b26-sp4&e=9MWC7c18&%230:redirectCount=0&%230:navType=0&a=script-page,view&n=script-page,response,i,1202
Requested by
Host: personal.help.royalmail.com
URL: https://personal.help.royalmail.com/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
23.57.90.167 Secaucus, United States, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
a23-57-90-167.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
98b3d9d20e032f90aca49e9b116225d539ff6fbdb7e42c3c363f63896ac03d2a

Request headers

Referer
https://personal.help.royalmail.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

Pragma
no-cache
Date
Thu, 15 Aug 2024 14:43:03 GMT
Cache-Control
no-store
Connection
keep-alive
Server-Timing
edge; dur=4, origin; dur=24, cdn-cache; desc=MISS, ak_p; desc="1723732983266_389629607_743592933_3223_10794_31_0_-";dur=1
Content-Length
43
Content-Type
image/gif
favicon.ico
www.royalmail.com/sites/all/themes/royalmail2012/
4 KB
2 KB
Other
General
Full URL
https://www.royalmail.com/sites/all/themes/royalmail2012/favicon.ico
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
23.55.235.168 Newark, United States, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
a23-55-235-168.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
8d83ea9e6503822cd27f51de4932c91d07dc83a0baede258504172202669548d
Security Headers
Name Value
X-Frame-Options SAMEORIGIN

Request headers

Referer
https://personal.help.royalmail.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

expires
Thu, 29 Aug 2024 14:43:03 GMT
x-cache-rule
ZStaticMaxAge
content-encoding
gzip
date
Thu, 15 Aug 2024 14:43:03 GMT
last-modified
Tue, 22 Aug 2023 21:49:59 GMT
x-frame-options
SAMEORIGIN
vary
Accept-Encoding
content-type
image/vnd.microsoft.icon
cache-control
max-age=1209600
x-cache-info
cached
server-timing
cdn-cache; desc=HIT, edge; dur=39, origin; dur=0, ak_p; desc="1723732983542_389540772_1257750057_3846_9547_34_0_219";dur=1
accept-ranges
bytes
content-length
1497
x-dpcd
R6-path
r
www.rnengage.com/api/1/ Frame 5F6D
43 B
394 B
Image
General
Full URL
https://www.rnengage.com/api/1/r?Z=DbMe8-YX-&s=Tn5-kVIq&uh=83e4bb85&uc=personal.help.royalmail.com%2Fapp%2Fhome&b=ca96401&i=royalmail%3Apersonal&f=rnw&p=Customer%20Portal&v=23.11.0.1-b26-sp4&e=9MWC7c18&%230:redirectCount=0&%230:navType=0&n=script-page,load,i,4387
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
23.57.90.167 Secaucus, United States, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
a23-57-90-167.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
98b3d9d20e032f90aca49e9b116225d539ff6fbdb7e42c3c363f63896ac03d2a

Request headers

Referer
https://personal.help.royalmail.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

Pragma
no-cache
Date
Thu, 15 Aug 2024 14:43:05 GMT
Cache-Control
no-store
Connection
keep-alive
Server-Timing
edge; dur=1, origin; dur=11, cdn-cache; desc=MISS, ak_p; desc="1723732985264_389629607_743593041_1194_13355_36_0_-";dur=1
Content-Length
43
Content-Type
image/gif

Verdicts & Comments Add Verdict or Comment

43 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 function| $ function| jQuery object| Drupal function| randomPromo function| navtidy function| ietidy function| eqheight function| browser function| validateSearch object| php_variables object| utag_data function| tealium_tag_overlay object| s object| utag_err string| dlp object| utag function| e function| readCookie function| _tealium_old_error function| trackOverlay object| utag_cfg_ovrd object| cookieFilter object| today number| date number| month number| year object| adobe function| Visitor object| __TEALIUM function| targetPageParamsAll function| targetPageParams function| fbq function| _fbq object| YUI_config function| YUI object| RightNow function| EJS object| _rnq string| _yuid object| Custom object| popup object| link

10 Cookies

Domain/Path Name / Value
.www.rnengage.com/api/e/ca96401/ Name: eId
Value: 9MWC7c18
www.royalmail.com/ Name: cookie-persistence
Value: rd1o00000000000000000000ffff0a0f0585o80
.royalmail.com/ Name: AKA_A2
Value: A
.royalmail.com/ Name: ak_bmsc
Value: 188EAA52371C4EDCD99B45E0ADBDCB6E~000000000000000000000000000000~YAAQpOs3F5/gYCSRAQAAMu99VhgIZ5eYlzJGUo8w5FfvSX3PRdz2X/JeCjpGF0ktVkqZBi0vbRgA6g/tnZW+ST98bK+QrB7sk5sHcoCIvshPr6su6DoEXYXhny2uaGE3zlYfZW7eZSxiFCk8vIZFcDLJxUt0kYK3BVuS1SVRJ5VzUTRzW1tQzUQqZcgJaL87onAYtT+75yKJvgkbM6v7n+TjU/B6b2HLfEBmLkMyfBUiRQVGogWg6FxsLufyVzUGti1tdwehRaehCanBHjZrMMllVzb0DQh+RNYdXAO0fTELr84qiMntl7301xcty0cw+biY3CjyS59HSVvxTejkqwLdwl2O5NrmcgWfI+QsIP+WeuolBI0zzfopetqAcLXkU6d4yRFjjSAb4kEksA==
personal.help.royalmail.com/ Name: cp_session
Value: fUAZYx0zUBF9xaT1NidgEiT0vhRHt7lwGnqWV0LQibnKCJQmpO~_ecjkWDQe5FmLbyrPQo5AaUfumL60ny8ys_MuLLtdGHyU~a4_ySIhDMcX0JDB~AmuFHUWO1tuYfKWIb6NqWdaWfcSqWIXlUdRD7r4Ni6qs4otwhJ4WtaKD4sVzGakjN~_8JwzLbWsVUZ7w9n4fRIBOx5J8iu~owL75quaE7x2OjXWAmhz8mTNhzS9nhLW9DgpqICENQjg1AOVSkYZ6LCdt6KrrXQEX5jAKGOwil9~gruET6jqWKFDOBDedXs7vCFY~ckCcB89132NfjEgeDT_v~EB1PYE6LMCRKVLc~aw8achAFJRigYrAmlKqHWvLTX1ErB5_AZh1UOrytOCFNra2~_LCKjRH9ZVnn0tUftgWnNpBq7byGHYbor_0hmOB0CbLjTjqXl7yD6A2RiszCXUTF3m8GdYK2JO3KOxV1vSu0JN40VNj1HdIbYlsXSRPv0pFWaw!!
personal.help.royalmail.com/ Name: has_js
Value: 1
.royalmail.com/ Name: utag_main
Value: v_id:0191567dfab1001b5ca0579c91fb05065002405d00b08$_sn:1$_se:1$_ss:1$_st:1723734782450$ses_id:1723732982450%3Bexp-session$_pn:1%3Bexp-session
.royalmail.com/ Name: OPT_IN_CONSENT
Value: OPT-IN-CC
.royalmail.com/ Name: cookie_msg
Value: viewed
.royalmail.com/ Name: OPT_IN_TEMP
Value: OPT-IN-TEMP-Cookie

1 Console Messages

Source Level URL
Text
recommendation verbose URL: https://personal.help.royalmail.com/
Message:
[DOM] Input elements should have autocomplete attributes (suggested: "current-password"): (More info: https://goo.gl/9p2vKq) %o

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Content-Security-Policy frame-ancestors DENY
Strict-Transport-Security max-age=15724800
X-Content-Security-Policy frame-ancestors DENY
X-Frame-Options DENY

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

personal.help.royalmail.com
personal.widget.custhelp.com
tags.tiqcdn.com
www.rnengage.com
www.royalmail.com
138.1.82.7
147.154.238.223
18.164.116.77
23.55.235.168
23.57.90.167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8d83ea9e6503822cd27f51de4932c91d07dc83a0baede258504172202669548d
900af2eebe872aa84092858ca116c6d6ef31dd0abb4d6390e1b5c7ced8c4900c
9097a198ed65996b94ddb8a08fafaffa0d820661eb52926a02b898f5c263725c
927663c8e59c85b542ad8f58c8062b2df4e6e4b83ba7274c9a22f9ca9c3aa003
9314ec2d98780f916a6357eaee875203f4fb04438313c111fafa9a36ba579997
98ae1e05d49b4987c495ae9fcb858727481ad898413681a242aebb0740eee55e
98b3d9d20e032f90aca49e9b116225d539ff6fbdb7e42c3c363f63896ac03d2a
98c16136192ec7481419655b87e687619cf8729e966e021fe478be5503392c93
9acd7fc802d3f9778bf91c183b61e7ef3ac7fbb710c9ee1169a00a105812f281
9cae3a783d41e6b533479f486807a680f18c8bc3ba78b868836d17601d59d72a
a2c2339691fc48fbd14fb307292dff3e21222712d9240810742d7df0c6d74dfb
a2c87a1a54bbec79854ed518ce877d4d86b9ac296506c237d9761252b9048b2b
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be28b126d44b1db6f3359f7b46f526225af93521c9558da22e66cd66230f3b76
bedd6789c23b95d1175c0a15dd22de549b71604f3be006c605086671fcd35836
c74669b4279118393361a47cf3b3b245d573c2e5ce0099f84563f765ea7f15ab
cef36f57a8dfb4dcce6c6c6fb6b24cf935be3ffe2d58a9bdbcc1692dd76fe9ef
e24fa457bb25eb15304312497b96b60573b7dd9effa25c7cb8cea5e1dd43fa4d
e3274dbfa2129b73c92d548c5af6a1e31baac138c605817ee3463713b8423fd9
e4ffa8c3c710a594b0da49631cc950b19da60df4db7439ee5ee4fa56dd6f8e77
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ec7795da0d89d82b4c5c12f846c14c235a84b6c457c22aab499d9b25c2c656b7
ed05535e263ed902ca17c95e647434a786bfa25a5a9c4e5a05320d1226a2a355
f10c54e54fe84c24f51671bc04574c9985b1a5bfc01acbc0a574d04ecdaf6464