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Submission: On November 30 via manual from US — Scanned from DE
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Submission: On November 30 via manual from US — Scanned from DE
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* FELLOW DROPS: TEXT-TO-ORDER COFFEES, METICULOUSLY CURATED.
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*
JOIN FELLOW DROPS FOR FREE
We’ll text you every Tuesday about one delicious coffee. Simply reply to order
and only pay for the coffees you want.
*
* How It Works
STEP ONE
Every week our tasting panel chooses a phenomenal new coffee from the
hundreds they taste.
STEP TWO
We send you a text about the coffee with a limited time window to buy it.
STEP THREE
Text us back with how many bags you want.
STEP FOUR
We mail you the coffee: whole bean, and ready to enjoy all week.
THE COFFEES WE CHOOSE
We made Fellow Drops to share our favorite coffees and showcase interesting new
ones: from unique processing methods to underground micro-roasters. Here are a
few of our past drops...
BOLD BEAN
From the volcanic soils of Kenya's Great Rift Valley, this coffee surprised us
with notes of cantaloupe and honey.
SPECTRUM COFFEES
A small yield shade-grown Ethiopian with notes of floral honey and peach rings:
mellow and delicate.
DUNE
A pure experience of tropical fruit from Juan Pena's legendary Cup of
Excellence-winning farm in Ecuador.
JBC
We were struck by the unique and wild notes of sweet pineapple and tea in this
Kenyan peaberry: a true original.
OLYMPIA COFFEE
This small Guatemalan lot from a stellar new single producer is like a cup of
berries and whipped cream.
PASSENGER COFFEE
From one of Ethiopia's most renowned coffee co-ops, a cup of Meyer
lemon-sweetened black tea.
ONYX
An incredible natural process lot from Las Lajas micromill in Costa Rica: clean,
light, and raspberry-tart.
ELIXR COFFEE
A truly stellar washed Wush Wush from the roasters responsible for some of our
favorite coffees of the year.
PROUD MARY
A long washing process resulted in an Ethiopian coffee we could drink all day
and still find some new fruity note.
ONYX
Our bestselling collaboration with Onyx: a tasting flight of four coffees
including an exclusive microlot.
PT'S COFFEE
The Good Food Award-winners premiered this Ethiopian roast on Drops: a sublime
cup of lingering sweetness.
BOLD BEAN
From the volcanic soils of Kenya's Great Rift Valley, this coffee surprised us
with notes of cantaloupe and honey.
SPECTRUM COFFEES
A small yield shade-grown Ethiopian with notes of floral honey and peach rings:
mellow and delicate.
DUNE
A pure experience of tropical fruit from Juan Pena's legendary Cup of
Excellence-winning farm in Ecuador.
JBC
We were struck by the unique and wild notes of sweet pineapple and tea in this
Kenyan peaberry: a true original.
OLYMPIA COFFEE
This small Guatemalan lot from a stellar new single producer is like a cup of
berries and whipped cream.
PASSENGER COFFEE
From one of Ethiopia's most renowned coffee co-ops, a cup of Meyer
lemon-sweetened black tea.
ONYX
An incredible natural process lot from Las Lajas micromill in Costa Rica: clean,
light, and raspberry-tart.
ELIXR COFFEE
A truly stellar washed Wush Wush from the roasters responsible for some of our
favorite coffees of the year.
PROUD MARY
A long washing process resulted in an Ethiopian coffee we could drink all day
and still find some new fruity note.
ONYX
Our bestselling collaboration with Onyx: a tasting flight of four coffees
including an exclusive microlot.
PT'S COFFEE
The Good Food Award-winners premiered this Ethiopian roast on Drops: a sublime
cup of lingering sweetness.
BOLD BEAN
From the volcanic soils of Kenya's Great Rift Valley, this coffee surprised us
with notes of cantaloupe and honey.
Previous slide Next slide
TASTING PANEL
There are only a few hundred certified Q graders in the country: the highest
grade of sensory coffee assessment. Three of them choose the coffees here.
* ERIC
Our Roaster Partnerships Manager and certified Q grader, Eric's obsession
with finding new coffees takes him all over the world. He once ran a heavy
metal coffee popup called Grindpour.
* HAILIE
Hailie runs the show at the Fellow store in San Francisco as Store Lead. A
certified Q grader and veteran barista, she's an advocate for socially
responsible coffee production.
* NICK
Nick is Fellow's Director of Mechanical Engineering, VP of R&D, and a
certified Q Grader. A former barista and roaster, he personally designed our
incredible new Ode Gen 2 Brew Burrs.
NICE THINGS YOU'VE TEXTED BACK
* “I LOVE THIS SERVICE, IT PRESENTS ME WITH GREAT BEANS FROM ROASTERS I NEVER
WOULD HAVE VISITED OTHERWISE.”
-Trevor W., Portland
* “I LOVE HOW SIMPLE THE TEXT-TO-ORDER SYSTEM IS: HERE'S THE COFFEE, HOW MANY
BAGS? BOOM.”
-Austin P., Detroit
* “RARE FINDS AND CAREFUL CURATION MEANS THAT EVERY DROP IS GOOD 'TILL THE
LAST-WELL-DROP.”
-Chris V., Boston
* “YOU'RE TRYING TO GET ME TO DRINK MORE COFFEE, AREN'T YOU?”
-Karl A., Monument CO
EXCEPTIONAL COFFEES DESERVE UNIQUE RECIPES.
We'll show you how to pull out every fascinating nuance from each coffee, with
insights from some of the best baristas in the world.
ALL YOUR QUESTIONS ANSWERED.
* Who is eligible for Fellow Drops?
Anyone in the continental U.S. who has an address that can receive USPS,
FedEx, and UPS packages.
* How do I place an order?
Every week you'll receive a text message describing a coffee. All you need to
do is respond to the text message with the number of bags you'd like to
purchase (1, 2…) and we'll ship to the address we have on file and charge
your credit card. Drops typically open at 9am PST / 12pm EST and you have 12
hours to respond to the text to place an order. After the drop closes, we
will no longer accept additional orders.
* When do I receive my order?
All our coffees are shipped ASAP. Our coffee offerings debut on Tuesday,
process on Wednesday, and ship out Thursday or Friday. Once shipped, your
coffee will arrive within 3-5 business days. Larger orders tend to arrive
quicker in 2-3 business days from the ship date.
* What shipping carrier do you use?
Each bag ships directly from the roaster. Typically our roasters use USPS but
some use UPS and FedEx. Your address must be able to receive packages from
these carriers in order to receive coffee from us.
* Is this whole bean coffee or pre ground?
We only offer whole bean coffee.
* What roast profiles do you feature?
We tend to lean towards single-origin light roasts for pour-over.
Occasionally we select a coffee with a more developed roast profile that
surprises us, but that said, none of our coffees are traditional dark roasts.
We’re always on the hunt for exceptional and interesting flavors: coffees
with an amazing origin story, unique process, or just a profile so damn good
you have to brew and drink the entire bag all in one day.
* How do I change my shipping address?
To update your shipping address, simply reply “update address” to the Fellow
Drops phone number to generate a secure link.
* How do I change my credit card on file?
To update your credit card, simply reply “update payment” to the Fellow Drops
phone number to generate a secure link to update your credit card
information. Please note that these links are uniquely created each time and
will expire so if you need to update it again in the future, you will need to
reply “update payment” to the phone number again.
* How do I cancel my subscription?
You're not enrolled in a subscription program, so there's no need to cancel
per se. You'll only be charged if you respond to the text message. However,
if you'd like to stop receiving text messages, simply respond with STOP to
the message and you'll be removed from our text list.
* How do I contact you?
Your questions and feedback are greatly appreciated. Please submit a request
to get in touch with us. You can reply with anything (how about “Hi!”) to our
Fellow Drops phone number at any time for a list of options, including a link
to submit a request right there in your texts ;-)
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