myexperience.dhl.com
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URL:
https://myexperience.dhl.com/?ecsvch3mvssbvvrh539pht&_score=5
Submission: On January 01 via api from OM — Scanned from DE
Submission: On January 01 via api from OM — Scanned from DE
Form analysis 1 forms found in the DOM
Name: surveyform — POST /?ecsvch3mvssbvvrh539pht
<form name="surveyform" action="/?ecsvch3mvssbvvrh539pht" method="post"><!-- react-empty: 4 -->
<div><!-- react-empty: 6 --><input type="hidden" name="is_embedded" id="is_embedded" value="false">
<header><a class="layout_skipNav" href="#content">Skip to Content</a>
<div class="layout_layoutContainer">
<div class="layout_mainHeader layout_clearfix">
<div class="layout_mainHeaderLeft">
<h1 class="layout_invisibleTitle" tabindex="0" aria-label="Survey"></h1><img id="pageLogo" class="layout_logo" src="https://global.cdn.survey.medallia.com/4f0e64cb134f9e216caf2b265502e20bdfb50a81" alt="Page_logo">
</div>
<div class="layout_mainHeaderRight"><span id="languageSelector" class="">
<div>
<div class="layout_notMobileScreenOnly">
<div class="dropdown_dropdownLabel dropdown_dropdownLabel_isInactive">Choose Language:</div>
<div class="dropdown_dropdownContainer ">
<div class="dropdown_dropdownSelector dropdown_dropdownSelector_isInactive" role="button" tabindex="0" aria-haspopup="true" aria-expanded="false" title="" aria-label="Choose Language:">
<div class="dropdown_dropdownTitle">English</div><i aria-hidden="true" class="medallicons_medallicons dropdown_dropdownIcon"></i>
</div>
<div role="application">
<ul role="menu" class="dropdown_dropdownList">
<li role="menuitem" tabindex="-1" class="dropdown_dropdownListItem" data-test-name="option-english">
<!-- react-text: 27 -->English<!-- /react-text --><i aria-hidden="true" class="medallicons_medallicons dropdown_dropdownIcon"></i></li>
<li role="menuitem" tabindex="-1" class="dropdown_dropdownListItem" data-test-name="option-عربي"><!-- react-text: 30 -->عربي<!-- /react-text --></li>
</ul>
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</div>
</div>
<div class="layout_mobileScreenOnly">
<div class="dropdown_dropdownLabel dropdown_dropdownLabel_isInactive">Choose Language:</div>
<div class="dropdown_dropdownContainer ">
<div class="dropdown_dropdownSelector dropdown_dropdownSelector_isInactive" title="" aria-haspopup="true" aria-expanded="false" role="button" tabindex="0" aria-label="Choose Language:">
<div class="dropdown_dropdownTitle">English</div><i aria-hidden="true" class="medallicons_medallicons dropdown_dropdownIcon"></i>
</div>
</div>
</div>
</div><input type="hidden" name="lang" id="activeLang" value="en">
</span></div>
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</header>
<div class="layout_layoutContainer"><input type="hidden" name="stay_main-pager" value="0"><input type="hidden" name="nodeId" value="survey2-fe7"><input type="hidden" name="ballotVer" value="399"><input type="hidden" name="currentPage"
value="0"><input type="hidden" name="defPgrAction" value="next"><!-- react-empty: 44 --></div>
<div role="main" id="content" class="layout_layoutContainer layout_layoutContainer_fadeInUp">
<fieldset class="questionBlock ratingGridQuestion ratingGridQuestion_hasOneRow">
<legend class="question_questionTitle" id="0"><span class="validation_validationBlock validationMessage validation_requiredBlock"><i aria-hidden="true" class="medallicons_medallicons validation_validationIcon"></i><span
class="validation_caption">Required</span></span><span class="questionCaption">Based on your recent shipment delivery and interaction with our courier, how likely are you to recommend DHL Express to a friend or colleague? </span>
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<div class="layout_answers">
<div class="table_table rowOption_rowOptionContainer ratingGridRow">
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<div aria-hidden="true" class="cell_cell anchor anchor_customStyles anchor_11column anchor_isJustified anchor_isOnFirstRow"><span id="anchor_0_0">Not At All Likely</span></div>
<div aria-hidden="true" class="cell_cell anchor anchor_customStyles anchor_11column anchor_isJustified anchor_isOnFirstRow"><span id="anchor_0_1">Extremely Likely</span></div>
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<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">3</span>
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aria-describedby="0 0_onf_q_dpdhl_express_ltr_scale11___1jMODo" aria-label="4" class="cellOption_input" data-mds-value="4" data-representative-value="4" name="onf_q_dpdhl_express_ltr_scale11" value="4">
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<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">4</span>
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aria-describedby="0 0_onf_q_dpdhl_express_ltr_scale11___1jMODo" aria-label="5" class="cellOption_input" data-mds-value="5" data-representative-value="5" name="onf_q_dpdhl_express_ltr_scale11" value="5">
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<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">5</span>
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<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_dpdhl_express_ltr_scale11_6" aria-required="true"
aria-describedby="0 0_onf_q_dpdhl_express_ltr_scale11___1jMODo" aria-label="6" class="cellOption_input" data-mds-value="6" data-representative-value="6" name="onf_q_dpdhl_express_ltr_scale11" value="6">
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<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">6</span>
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<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_dpdhl_express_ltr_scale11_7" aria-required="true"
aria-describedby="0 0_onf_q_dpdhl_express_ltr_scale11___1jMODo" aria-label="7" class="cellOption_input" data-mds-value="7" data-representative-value="7" name="onf_q_dpdhl_express_ltr_scale11" value="7">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">7</span>
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<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_dpdhl_express_ltr_scale11_8" aria-required="true"
aria-describedby="0 0_onf_q_dpdhl_express_ltr_scale11___1jMODo" aria-label="8" class="cellOption_input" data-mds-value="8" data-representative-value="8" name="onf_q_dpdhl_express_ltr_scale11" value="8">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">8</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_dpdhl_express_ltr_scale11_9" aria-required="true"
aria-describedby="0 0_onf_q_dpdhl_express_ltr_scale11___1jMODo" aria-label="9 Extremely Likely" class="cellOption_input" data-mds-value="9" data-representative-value="9" name="onf_q_dpdhl_express_ltr_scale11" value="9">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">9</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_dpdhl_express_ltr_scale11_10" aria-required="true"
aria-describedby="0 0_onf_q_dpdhl_express_ltr_scale11___1jMODo" aria-label="10 Extremely Likely" class="cellOption_input" data-mds-value="10" data-representative-value="10" name="onf_q_dpdhl_express_ltr_scale11"
value="10">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">10</span>
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</div>
</div>
</div>
</div>
</div>
</div>
</div>
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<div class="htmlBlock"></div>
<fieldset class="questionBlock ratingGridQuestion ratingGridQuestion_hasOneRow">
<legend class="question_questionTitle" id="2"><span class="validation_validationBlock validationMessage validation_requiredBlock"><i aria-hidden="true" class="medallicons_medallicons validation_validationIcon"></i><span
class="validation_caption">Required</span></span><span class="questionCaption">How simple did we make that experience for you?</span></legend>
<div class="layout_answers">
<div class="table_table rowOption_rowOptionContainer ratingGridRow">
<div aria-hidden="true" class="row_row">
<div class="cell_cell rowOption_anchorsContainer">
<div class="table_table anchors anchors_isFirstRow table_table_hasFixedLayout">
<div class="row_row">
<div aria-hidden="true" class="cell_cell anchor anchor_customStyles anchor_11column_na anchor_isJustified anchor_isOnFirstRow"><span id="anchor_2_0">Very Difficult</span></div>
<div aria-hidden="true" class="cell_cell anchor anchor_customStyles anchor_11column_na anchor_isJustified anchor_isOnFirstRow"><span id="anchor_2_1">Very Easy</span></div>
</div>
</div>
</div>
<div aria-hidden="true" class="cell_cell anchor anchor_customStyles rowOption_naAnchorContainer anchor_isNaOption anchor_isOnFirstRow"><span id="anchor_2_na">N/A</span></div>
</div>
<div class="row_row">
<div class="cell_cell">
<div class="rowOption_selectionUnits">
<div class="table_table selectionBar_selectionBarContainer table_table_hasFixedLayout">
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aria-describedby="2 2_onf_q_dpdhl_express_made_it_easy_for_me_scale11na___67NUnk" aria-label="0 Very Difficult" class="cellOption_input" data-mds-value="0" data-representative-value="0"
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<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">0</span>
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<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">2</span>
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<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">3</span>
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<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">4</span>
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<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">5</span>
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<div class="longform_longformContainer questionBlock singleSelectQuestion">
<fieldset>
<legend class="question_questionTitle" id="3"><span class="questionCaption">Please tell us more about your experience:</span></legend>
<div class="longform_groupContainer">
<div class="layout_answers longform_group"><!-- react-text: 256 --><!-- /react-text -->
<ul class="group_group">
<li class="group_optionContainer">
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<div class="cell_cell option_indicatorContainer"><input type="radio" id="onf_q_dpdhl_express_livinglens_options_1" aria-describedby="3" aria-label="Write text" class="option_input" data-mds-value="1"
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<div class="cell_cell option_captionContainer"><span aria-hidden="true" class="option_caption">Write text</span></div>
</div>
</div>
</div>
</li>
<li class="group_optionContainer">
<div class="layout_answer" data-test-name="option-record-video">
<div id="JAWS_CLICK_TARGET" class="table_table option_optionContainer table_table_hasFixedLayout">
<div class="row_row">
<div class="cell_cell option_indicatorContainer"><input type="radio" id="onf_q_dpdhl_express_livinglens_options_0" aria-describedby="3" aria-label="Record video" class="option_input" data-mds-value="0"
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<div class="cell_cell option_captionContainer"><span aria-hidden="true" class="option_caption">Record video</span></div>
</div>
</div>
</div>
</li>
<li class="group_optionContainer">
<div class="layout_answer" data-test-name="option-record-audio">
<div id="JAWS_CLICK_TARGET" class="table_table option_optionContainer table_table_hasFixedLayout">
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<div class="cell_cell option_indicatorContainer"><input type="radio" id="onf_q_dpdhl_express_livinglens_options_2" aria-describedby="3" aria-label="Record audio" class="option_input" data-mds-value="2"
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<div class="question_questionTitle" id="4"><span class="questionCaption"> </span></div>
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<legend class="question_questionTitle"><span class="questionCaption"> </span></legend>
<div class="layout_text textNode"><span>
<ol class="layout_rte">
<li class="layout_rte">Your opinion matters – so remember to speak loudly and clearly so we can hear everything you have to say.</li>
<li class="layout_rte"> It would help if you record your video somewhere quiet, so we don't pick up too much background noise.</li>
<li class="layout_rte">Please make sure you are in a well-lit room so we can see you clearly (but try not to have too much light directly behind you).</li>
</ol>
</span></div>
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research purposes.</span></div><input type="hidden" id="ll_q_dpdhl_express_delivery_ship_reasons_for_scores_livinglens_media_type" value="video"
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<div class="questionBlock multimediaFeedback lnf_hide">
<legend class="question_questionTitle"><span class="questionCaption"> </span></legend>
<div class="layout_text textNode"><span>
<ol class="layout_rte">
<li class="layout_rte">Your opinion matters – so remember to speak loudly and clearly so we can hear everything you have to say. </li>
<li class="layout_rte">It would help if you record your audio somewhere quiet, so we don't pick up too much background noise.</li>
</ol>
</span></div>
<div data-livinglens-container="multimedia-q_dpdhl_express_delivery_ship_reasons_audio_livinglens" data-api-key="715c6383-7cb9-4854-8fad-88c1752d3f9a" data-channel-id="61dc0c2ccd20c46b0183e5ef" data-respondent-id="ecsvch3mvssbvvrh539pht"
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allowfullscreen="" width="100%" style="position: absolute; top: 0px; left: 0px; width: 100%; height: 100%;"></iframe></div>
</div>
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research purposes.</span></div><input type="hidden" id="ll_q_dpdhl_express_delivery_ship_reasons_audio_livinglens_media_type" value="audio" hidden-name="ll_q_dpdhl_express_delivery_ship_reasons_audio_livinglens_media_type"><input
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class="validation_caption">Required</span></span><span class="questionCaption"> </span></legend>
<div class="longform_groupContainer">
<div class="layout_answers longform_group"><!-- react-text: 343 --><!-- /react-text -->
<ul class="group_group">
<li class="group_optionContainer">
<div class="layout_answer" data-test-name="option-yes">
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<div class="row_row">
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<div class="cell_cell option_captionContainer"><span aria-hidden="true" class="option_caption">Yes</span></div>
</div>
</div>
</div>
</li>
<li class="group_optionContainer">
<div class="layout_answer" data-test-name="option-no">
<div id="JAWS_CLICK_TARGET" class="table_table option_optionContainer table_table_hasFixedLayout">
<div class="row_row">
<div class="cell_cell option_indicatorContainer"><input type="radio" id="onf_q_dpdhl_express_ok_to_contact_yn_2" aria-describedby="9" aria-label="No" class="option_input" data-mds-value="2" value="2"
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<div class="cell_cell option_captionContainer"><span aria-hidden="true" class="option_caption">No</span></div>
</div>
</div>
</div>
</li>
</ul>
</div>
</div>
</fieldset>
</div><!-- react-empty: 363 -->
<div class="questionBlock textfieldQuestion lnf_hide">
<fieldset>
<legend class="question_questionTitle"><span class="questionCaption">Phone number:</span></legend>
<div class="layout_answers">
<div class="textField_textfieldContainer layout_answer"><input type="text" id="spl_q_dpdhl_express_more_questions_phone_number_txt" title="Phone number:" class="textField_textField" value=""
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</div>
</fieldset>
</div>
<div class="questionBlock textfieldQuestion lnf_hide">
<fieldset>
<legend class="question_questionTitle"><span class="questionCaption">Email address:</span></legend>
<div class="layout_answers">
<div class="textField_textfieldContainer layout_answer"><input type="text" id="spl_q_dpdhl_express_further_information_email_txt" title="Email address:" class="textField_textField" value=""
hidden-name="spl_q_dpdhl_express_further_information_email_txt"></div>
</div>
</fieldset>
</div>
<div class="longform_longformContainer questionBlock singleSelectQuestion">
<fieldset>
<legend class="question_questionTitle" id="13"><span class="questionCaption">To help us even further, would you answer just a few more questions please?</span></legend>
<div class="longform_groupContainer">
<div class="layout_answers longform_group"><!-- react-text: 384 --><!-- /react-text -->
<ul class="group_group">
<li class="group_optionContainer">
<div class="layout_answer" data-test-name="option-yes">
<div id="JAWS_CLICK_TARGET" class="table_table option_optionContainer table_table_hasFixedLayout">
<div class="row_row">
<div class="cell_cell option_indicatorContainer"><input type="radio" id="onf_q_dpdhl_express_further_questions_yn_1" aria-describedby="13" aria-label="Yes" class="option_input" data-mds-value="1"
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<div class="cell_cell option_captionContainer"><span aria-hidden="true" class="option_caption">Yes</span></div>
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</div>
</div>
</li>
<li class="group_optionContainer">
<div class="layout_answer" data-test-name="option-no">
<div id="JAWS_CLICK_TARGET" class="table_table option_optionContainer table_table_hasFixedLayout">
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<div class="cell_cell option_captionContainer"><span aria-hidden="true" class="option_caption">No</span></div>
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</div>
</div>
</li>
</ul>
</div>
</div>
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Choose Language:
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English
RequiredBased on your recent shipment delivery and interaction with our
courier, how likely are you to recommend DHL Express to a friend or colleague?
Not At All Likely
Extremely Likely
0
1
2
3
4
5
6
7
8
9
10
RequiredHow simple did we make that experience for you?
Very Difficult
Very Easy
N/A
0
1
2
3
4
5
6
7
8
9
10
Please tell us more about your experience:
* Write text
* Record video
* Record audio
Tell us more
1. Your opinion matters – so remember to speak loudly and clearly so we can
hear everything you have to say.
2. It would help if you record your video somewhere quiet, so we don't pick up
too much background noise.
3. Please make sure you are in a well-lit room so we can see you clearly (but
try not to have too much light directly behind you).
This video will be used by DHL Express for internal purposes only and will not
be posted or reproduced in any public forum. By leaving a video you agree to
allow us to use the video for internal research purposes.
1. Your opinion matters – so remember to speak loudly and clearly so we can
hear everything you have to say.
2. It would help if you record your audio somewhere quiet, so we don't pick up
too much background noise.
This audio will be used by DHL Express for internal purposes only and will not
be posted or reproduced in any public forum. By leaving the audio you agree to
allow us to use the audio for internal research purposes.
Required
* Yes
* No
Phone number:
Email address:
To help us even further, would you answer just a few more questions please?
* Yes
* No
Next
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