Submitted URL: https://helpdesk.pragma.es/
Effective URL: https://helpdesk.pragma.es/support/home
Submission: On July 22 via automatic, source certstream-suspicious — Scanned from ES

Summary

This website contacted 8 IPs in 2 countries across 6 domains to perform 25 HTTP transactions. The main IP is 18.195.79.195, located in Frankfurt am Main, Germany and belongs to AMAZON-02, US. The main domain is helpdesk.pragma.es.
TLS certificate: Issued by R10 on July 22nd 2024. Valid for: 3 months.
This is the only time helpdesk.pragma.es was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 3 18.195.79.195 16509 (AMAZON-02)
9 108.138.19.6 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
2 18.194.235.38 16509 (AMAZON-02)
2 52.219.46.3 16509 (AMAZON-02)
6 2a00:1450:400... 15169 (GOOGLE)
2 18.156.102.91 16509 (AMAZON-02)
1 108.138.26.92 16509 (AMAZON-02)
25 8
Apex Domain
Subdomains
Transfer
9 freshdesk.com
euc-assets7.freshdesk.com — Cisco Umbrella Rank: 618170
euc-assets8.freshdesk.com — Cisco Umbrella Rank: 637373
euc-assets3.freshdesk.com — Cisco Umbrella Rank: 714655
euc-assets2.freshdesk.com — Cisco Umbrella Rank: 658138
euc-assets6.freshdesk.com — Cisco Umbrella Rank: 618169
euc-assets9.freshdesk.com — Cisco Umbrella Rank: 637374
407 KB
6 gstatic.com
fonts.gstatic.com
74 KB
5 freshchat.com
wchat.eu.freshchat.com — Cisco Umbrella Rank: 109669
582968567155987.eu.webpush.freshchat.com
24 KB
3 pragma.es
helpdesk.pragma.es
34 KB
2 amazonaws.com
s3.eu-central-1.amazonaws.com
6 KB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 110
1 KB
25 6
Domain Requested by
6 fonts.gstatic.com fonts.googleapis.com
4 wchat.eu.freshchat.com helpdesk.pragma.es
wchat.eu.freshchat.com
4 euc-assets7.freshdesk.com helpdesk.pragma.es
euc-assets7.freshdesk.com
3 helpdesk.pragma.es 1 redirects helpdesk.pragma.es
2 s3.eu-central-1.amazonaws.com helpdesk.pragma.es
1 582968567155987.eu.webpush.freshchat.com wchat.eu.freshchat.com
1 euc-assets9.freshdesk.com helpdesk.pragma.es
1 euc-assets6.freshdesk.com helpdesk.pragma.es
1 euc-assets2.freshdesk.com helpdesk.pragma.es
1 euc-assets3.freshdesk.com helpdesk.pragma.es
1 euc-assets8.freshdesk.com helpdesk.pragma.es
1 fonts.googleapis.com helpdesk.pragma.es
25 12

This site contains links to these domains. Also see Links.

Domain
pragma.es
freshdesk.es
Subject Issuer Validity Valid
helpdesk.pragma.es
R10
2024-07-22 -
2024-10-20
3 months crt.sh
*.freshdesk.com
Amazon RSA 2048 M02
2024-05-17 -
2025-06-15
a year crt.sh
upload.video.google.com
WR2
2024-06-24 -
2024-09-16
3 months crt.sh
*.freshchat.com
Amazon RSA 2048 M02
2023-12-17 -
2025-01-14
a year crt.sh
*.s3.eu-central-1.amazonaws.com
Amazon RSA 2048 M01
2024-02-08 -
2025-01-18
a year crt.sh
*.gstatic.com
WR2
2024-06-24 -
2024-09-16
3 months crt.sh
*.eu.freshchat.com
Amazon RSA 2048 M03
2024-06-12 -
2025-07-11
a year crt.sh

This page contains 4 frames:

Primary Page: https://helpdesk.pragma.es/support/home
Frame ID: 50A7435919F422124FF6714AAED80D30
Requests: 22 HTTP requests in this frame

Frame: https://wchat.eu.freshchat.com/widget/config_iframe.html?host=https://wchat.eu.freshchat.com&token=f137816c-68b3-4840-a9e7-b0f41332edd5&origin=https://helpdesk.pragma.es
Frame ID: C660E13789BA8242DC121E0D1C9CC5C0
Requests: 1 HTTP requests in this frame

Frame: https://wchat.eu.freshchat.com/widget/?token=f137816c-68b3-4840-a9e7-b0f41332edd5&referrer=aHR0cHM6Ly9oZWxwZGVzay5wcmFnbWEuZXM=&eagerLoad=true
Frame ID: 57ED2426114E8D8963D0598C36D0F2E0
Requests: 1 HTTP requests in this frame

Frame: https://582968567155987.eu.webpush.freshchat.com/index.html?ref=aHR0cHM6Ly9oZWxwZGVzay5wcmFnbWEuZXM=
Frame ID: E7980BFC04D576D6679D91450AE41E7D
Requests: 1 HTTP requests in this frame

Screenshot

Page Title

Soporte : Pragma Informática

Page URL History Show full URLs

  1. https://helpdesk.pragma.es/ HTTP 302
    https://helpdesk.pragma.es/support/home Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Page Statistics

25
Requests

100 %
HTTPS

25 %
IPv6

6
Domains

12
Subdomains

8
IPs

2
Countries

542 kB
Transfer

1601 kB
Size

1
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://helpdesk.pragma.es/ HTTP 302
    https://helpdesk.pragma.es/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

25 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request home
helpdesk.pragma.es/support/
Redirect Chain
  • https://helpdesk.pragma.es/
  • https://helpdesk.pragma.es/support/home
26 KB
8 KB
Document
General
Full URL
https://helpdesk.pragma.es/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
18.195.79.195 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-195-79-195.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
dac0b3bd3b9574bdc34d62dff61cd6f7d9dc39792f6c36b4bdeb4b527d6c1aab
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

cache-control
max-age=0, private, must-revalidate
content-encoding
gzip
content-type
text/html; charset=utf-8
date
Mon, 22 Jul 2024 16:57:11 GMT
etag
W/"97c11cda48de750a27b5dbd70f5a8c21"
nel
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report-to
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server
fwe
status
200 OK
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
36
x-fw-ratelimiting-managed
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x-ratelimit-limit
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x-ratelimit-remaining
299 199
x-ratelimit-reset
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x-ratelimit-total
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x-ratelimit-used-currentrequest
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x-request-id
b73a9fc5-8024-4f53-a427-47a79767e4fd
x-trace-id
00-e73b7204186663fab6fda2162ff70ad8-2fccb286a70df267-00
x-xss-protection
1; mode=block

Redirect headers

cache-control
no-cache, no-store, max-age=0, must-revalidate
content-security-policy
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content-type
text/html; charset=utf-8
date
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expires
Fri, 01 Jan 1990 00:00:00 GMT
location
https://helpdesk.pragma.es/support/home
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
pragma
no-cache
report-to
{ "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.eu-central-1.freshedge.net/nelreports/freshdesk"}]}
server
fwe
status
302 Found
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
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x-frame-options
SAMEORIGIN
x-fw-ratelimiting-managed
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x-trace-id
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x-xss-protection
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euc-assets7.freshdesk.com/assets/cdn/
262 KB
83 KB
Stylesheet
General
Full URL
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Requested by
Host: helpdesk.pragma.es
URL: https://helpdesk.pragma.es/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
108.138.19.6 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-108-138-19-6.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
2c891580e930d36820b9c7a904dc7d534e695282e01ca615be037b1d9934d957

Request headers

Referer
https://helpdesk.pragma.es/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Thu, 06 Jun 2024 01:03:06 GMT
content-encoding
gzip
via
1.1 d34cf2ddbdf9774517330fee6a26e4b2.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA56-P7
age
4031646
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
84894
last-modified
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server
AmazonS3
etag
"e5af6a6bdc0073496c1176402fa39a05"
content-type
text/css
cache-control
public, max-age=31557600
accept-ranges
bytes
x-amz-cf-id
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expires
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theme.css
helpdesk.pragma.es/support/
77 KB
22 KB
Stylesheet
General
Full URL
https://helpdesk.pragma.es/support/theme.css?v=2&d=1655786092
Requested by
Host: helpdesk.pragma.es
URL: https://helpdesk.pragma.es/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
18.195.79.195 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-195-79-195.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
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Security Headers
Name Value
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Request headers

Referer
https://helpdesk.pragma.es/support/home
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Mon, 22 Jul 2024 16:57:11 GMT
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
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Response headers

cache-control
no-cache, no-store, must-revalidate, pre-check=0, post-check=0
content-encoding
gzip
content-security-policy
style-src 'unsafe-inline' *; font-src 'self' * data:; img-src 'self' * data:; connect-src 'self' *; script-src 'self' 'unsafe-eval' 'unsafe-inline' https://*.freshchat.com https://*.freshworksapi.com; child-src 'self' * blob:; media-src 'self' https://*.freshchat.com; manifest-src 'self' https://*.freshchat.com; default-src 'none';
content-type
text/html
date
Mon, 22 Jul 2024 16:57:12 GMT
last-modified
Mon, 22 Jul 2024 04:11:20 GMT
nel
{ "report_to": "nel-endpoint-freshchat", "max_age": 2592000, "include_subdomains": true}
report-to
{ "group": "nel-endpoint-freshchat", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.eu-central-1.freshedge.net/nelreports/freshchat"}]}
server
fwe
strict-transport-security
max-age=31536000; includeSubDomains
x-envoy-upstream-service-time
1
x-fw-ratelimiting-managed
false
x-request-id
91b78764-6932-4bc6-aa9f-a5cfb6d8668b
x-server
dg64q
x-trace-id
00-67b0b72e09bc20ac8baf060a47e4cc3a-bf0e3df44ac7c31d-00
x-xss-protection
1; mode=block
widget.css
wchat.eu.freshchat.com/widget/css/
9 KB
2 KB
Stylesheet
General
Full URL
https://wchat.eu.freshchat.com/widget/css/widget.css?t=1721667432268
Requested by
Host: wchat.eu.freshchat.com
URL: https://wchat.eu.freshchat.com/js/widget.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
18.194.235.38 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-194-235-38.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
58e78ddbe7394cd14a1e3bc3d8a85a8f9a5c319653ce2a50008ed33560df6b1b
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 1; mode=block

Request headers

Referer
https://helpdesk.pragma.es/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Mon, 22 Jul 2024 16:57:12 GMT
strict-transport-security
max-age=31536000; includeSubDomains
content-encoding
gzip
nel
{ "report_to": "nel-endpoint-freshchat", "max_age": 2592000, "include_subdomains": true}
x-envoy-upstream-service-time
2
x-xss-protection
1; mode=block
x-request-id
a531aec3-a24f-47bd-ae28-061d27b17f72
x-trace-id
00-a46cd139ff5958e0e93721528faee237-7729ea500fccee07-00
last-modified
Mon, 22 Jul 2024 04:11:20 GMT
server
fwe
report-to
{ "group": "nel-endpoint-freshchat", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.eu-central-1.freshedge.net/nelreports/freshchat"}]}
content-type
text/css
x-fw-ratelimiting-managed
false
cache-control
max-age=31536000,no-cache, no-store, must-revalidate, pre-check=0, post-check=0,public
x-server
hx5gc
expires
Tue, 22 Jul 2025 16:57:12 GMT
index.html
582968567155987.eu.webpush.freshchat.com/ Frame E798
0
0
Document
General
Full URL
https://582968567155987.eu.webpush.freshchat.com/index.html?ref=aHR0cHM6Ly9oZWxwZGVzay5wcmFnbWEuZXM=
Requested by
Host: wchat.eu.freshchat.com
URL: https://wchat.eu.freshchat.com/js/widget.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
108.138.26.92 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-108-138-26-92.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash

Request headers

Referer
https://helpdesk.pragma.es/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

content-encoding
gzip
content-type
text/html
date
Mon, 22 Jul 2024 16:57:15 GMT
etag
W/"4d98f93ebe4eb8cedbbfdb3004920aeb"
last-modified
Fri, 25 Oct 2019 06:53:38 GMT
server
AmazonS3
vary
Accept-Encoding
via
1.1 4a0b7683a1d33d6d186965e831f2de96.cloudfront.net (CloudFront)
x-amz-cf-id
lHfWGt8WyDuX8AkVdAiq8RZIfTkeguE2bVHG7nrqYCUDjQVqu-sXGw==
x-amz-cf-pop
FRA56-P7
x-amz-server-side-encryption
AES256
x-cache
RefreshHit from cloudfront

Verdicts & Comments Add Verdict or Comment

93 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 function| $A function| $w function| $H function| $R function| log function| getSurvey function| imgerror function| default_image_error function| escapeHtml function| layoutResize function| closeableFlash object| Prototype object| Class function| PeriodicalExecuter function| Template object| $break object| Enumerable function| Hash function| ObjectRange object| Abstract object| Try object| Ajax object| Form object| Field function| $F object| Toggle object| Insertion object| $continue object| Position object| Effect function| delay function| $t function| NestedField function| $ function| $$ function| Selector function| jQuery object| jQBrowser object| html5 object| Modernizr function| yepnope object| respond function| $j function| highlight_code function| storeToSessionStorage function| getFromSessionStorage function| removeFromSessionStorage object| _self object| Prism object| portal number| attachment_size object| fcWidget function| uniqueArray function| getCookie function| deleteCookieOnApply function| getDateFormat function| Layzr function| disablePrototypeJS object| pluginsToDisable object| Browser function| measureScrollbar object| image_width function| captchaModule object| I18n object| jQuery18300648669142473739 object| Helpdesk object| Select2 function| moment function| add_csrf_token function| AvatarReader function| requestAnimFrame function| invokeRedactor object| _0xf6db object| codeEditor_lang object| RELANG string| ctrlkeyname string| shiftkeyname string| altkeyname object| RLANG object| DEFAULT_LANG string| uploaded_img_placeholder function| inlineImageUploadCallback object| InlineImagesValidator object| QLANG object| Shortcuts object| DATE_FORMATS object| lang object| portal-search-boxes object| portal-search-cache function| portal-search-render-ui object| portal-recaptcha

1 Cookies

Domain/Path Name / Value
helpdesk.pragma.es/ Name: _x_w
Value: 5_2

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

582968567155987.eu.webpush.freshchat.com
euc-assets2.freshdesk.com
euc-assets3.freshdesk.com
euc-assets6.freshdesk.com
euc-assets7.freshdesk.com
euc-assets8.freshdesk.com
euc-assets9.freshdesk.com
fonts.googleapis.com
fonts.gstatic.com
helpdesk.pragma.es
s3.eu-central-1.amazonaws.com
wchat.eu.freshchat.com
108.138.19.6
108.138.26.92
18.156.102.91
18.194.235.38
18.195.79.195
2a00:1450:4001:810::200a
2a00:1450:4001:811::2003
52.219.46.3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