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PRIVACY


PRIVACY POLICY

IT Knowledge Hub LLC (“Knowledge Hub Media”) is committed to protecting the
privacy of the companies that register and use our Website (“Users”) and the
information they provide to us. This Privacy Policy outlines important
information regarding the use and disclosure of all User information provided to
Knowledge Hub Media’s Website. Knowledge Hub Media provides this Privacy Policy
to help Users make an informed decision as to whether to use or continue using
the Website.

Knowledge Hub Media is subject to the investigatory and enforcement powers of
the Federal Trade Commission (FTC).

If you have questions or concerns regarding this statement, contact Knowledge
Hub Media Support at privacy [at] knowledgehubmedia.com

GENERAL

By reference, this Privacy Policy is incorporated into and is subject to any and
all agreements entered into between Users and Knowledge Hub Media. Your use of
the Website and any information you provide via the Website or through other
official Knowledge Hub Media contact remains subject to this Privacy Policy, as
well as any other governing Knowledge Hub Media policies.

You are informed that any content posted by Users onto the Website becomes
published or informational content, or the like, and is not considered
personally identifiable information subject to this Privacy Policy.

COLLECTED INFORMATION

Knowledge Hub Media may collect personal information and data including, but not
limited to, application and Website usage data, file transfer and viewing data,
email and personal contact information, and other identifiable information
provided to us by our Users. Knowledge Hub Media may use technological means for
tagging and tracking data including, but not limited to, harmless cookies, clear
.GIFs, and other technologies to track and correlate data.

Specifically, but not limited to, the following information is collected:

 1. User Provided Data: Users may provide personally identifiable information
    (such as a name, credit card data, address, telephone, and an email address)
    as well as sensitive information (such as Tax ID or Social Security Number)
    to Knowledge Hub Media when choosing to participate in the services and
    activities available on the Website (collectively, the “Services”).
 2. Cookies: Cookies, a harmless small text file containing a string of
    alphanumeric characters, are deployed to your computer so as to uniquely
    identify your presence and use. Knowledge Hub Media may use session cookies
    and persistent cookies for the purpose of tracking various important data.
    Use of these cookies can also help to speed your access to the Website as
    they serve as ‘reminders’ as to who you are to our programming. While we
    recommend that you allow these cookies to perform their tasks, you may
    adjust your computer’s settings to restrict or refuse them. However, some
    features or sections of the Website may not function properly, or not all,
    if the ability to accept cookies is disabled. We do not link the information
    we store in cookies to any personally identifiable information you submit
    while on our site. Please click here for more information on cookies and our
    cookie policy.
 3. Clear .GIFs: Knowledge Hub Media may choose to utilize “clear .GIFs” to
    track the online usage patterns of our Users in a non-personally
    identifiable manner. Additionally, Knowledge Hub Media may also use clear
    .GIFs in HTML-based emails dispatched to Users so as to track which emails
    are being opened by the recipients. This act helps Knowledge Hub Media to
    determine active and inactive email addresses.
 4. Log File Data: When Users log-in to their Knowledge Hub Media account, our
    servers will automatically record and archive certain information that
    web-browsers send whenever visiting a website. These server logs may include
    information vital to validating the User’s authorization to access the
    account. Information, such as a Web request, Internet Protocol (the “IP”)
    address, browser type, browser language, referring pages, exit pages and
    visited URLs, platform type, click counts, pages viewed and in what order,
    time spent, the date and time of the request, and other important data is
    necessary to validate and authorize a User’s entry and activity on the
    Website.

Knowledge Hub Media may collect information from other sources to help us
correct or supplement our records, improve the quality or personalization of our
service to you, and prevent or detect fraud. We work closely with third parties
(for example, business partners, service providers, sub-contractors, advertising
networks, analytics providers, search information providers, fraud protection
services) and may receive information about you from them. Further, and in order
to provide the services and improve Knowledge Hub Media’s websites, we may
engage the services of third-party vendors. In the process of supplying services
to Knowledge Hub Media, these third-party vendors may need to collect Personal
Information about you.

INFORMATION USES

 1. Personally identifiable information submitted by a User is used to operate,
    maintain, and provide features, general and unique, of the Website for the
    User’s use and for Knowledge Hub Media to provide its Services.
 2. All personal information, data, or content that a User voluntarily discloses
    to the Website becomes available to other Users, consistent with the
    Services being provided by Knowledge Hub Media, and can be collected and
    used by other authorized Users. Your account Username is displayed to other
    Users when you negotiate pricing, edit campaign information, or upload
    creative through the Website.
 3. Knowledge Hub Media does use personally identifiable information and certain
    non-personally identifiable information, such as but not limited to,
    anonymous User usage data, browser type, cookies, IP addresses, clickstream
    data, and the like, to improve the quality and use designs of the Website
    through analysis of this data and trends.
 4. Knowledge Hub Media uses clear .GIFs and log file data to: (i) provide
    custom content and preferences; (ii) remember information necessary for
    logging in to your Website account so as to save you time in re-entering
    such information; (iii) monitor the impact and effectiveness of Knowledge
    Hub Media marketing efforts; (iv) monitor aggregate metrics providing
    detailed data on User activities while on the Website; (v) track your
    submissions, entries, and status.
 5. Users have the ability to indirectly communicate with each other via
    dashboard activities. These activities include, but are not limited to:
    negotiation of lead pricing; the start, pausing, and stopping of a campaign;
    the ability to upload campaign creative; and editing of campaign criteria.

DISCLOSURE OF INFORMATION

 1. Knowledge Hub Media will not rent or sell your Personal Information to
    others but may disclose personal information with third-party vendors and
    service providers that work with Knowledge Hub Media. We will only share
    personal information to these vendors and service providers to help us
    provide a product or service to you. Examples of third parties we work with
    are call center operators, shippers, servicers, information processors,
    financial institutions, data appending and surge scoring companies. These
    third parties only have access to personal information necessary for them to
    complete their service.
 2. Knowledge Hub Media provides personally identifiable and non-personally
    identifiable information on Users to subsidiaries, affiliated companies, and
    other businesses or persons for the purpose of processing such information
    on behalf of Knowledge Hub Media. Knowledge Hub Media uses third parties
    such as a credit card processing company to bill Users for transactions, and
    a credit scoring company to determine business credit scores (when
    applicable, for extending credit terms to Users upon request). At all times,
    these parties are required to agree to process such information in
    compliance with this Privacy Policy, and we deploy reasonable efforts to
    limit their use of such information.
 3. Knowledge Hub Media reserves the right to disclose personally identifiable
    and/or non-personally identifiable information that is believed, in good
    faith, to be appropriate or necessary for the purpose of enforcing the
    Knowledge Hub Media Terms of Service, or other governing Knowledge Hub Media
    policies. Other causes of release of data may be due to, but not limited to:
    (i) taking precautions against liability issues; (ii) to assist government
    enforcement agencies; (iii) to investigate and defend Knowledge Hub Media
    against third party claims or allegations; (iv) to protect the security or
    integrity of the Website and/or Services; and/or (v) to protect the rights,
    property, or personal safety of Knowledge Hub Media, Users of the Website,
    or others.
 4. Knowledge Hub Media does not share personally identifiable information with
    other non-affiliated third party companies for their commercial use or
    marketing use without your consent, except as part of Services.
 5. Knowledge Hub Media does share non-personally identifiable information, such
    as anonymous User data and traffic data, with interested third parties to
    assist them in understanding the usage patterns and trends analysis for
    certain content, advertisements, promotions, services, and/or functionality
    of the Website.
 6. Knowledge Hub Media may release any information available if required to do
    so by law, or in the good faith belief that such action is necessary to
    comply with law or the powers of government enforcement agencies. Other
    causes for release of information could be for needs to comply with
    copyright laws or to respond to a court order, subpoena, and/or search
    warrant.  We also may be required to disclose an individual’s personal
    information in response to a lawful request by public authorities, including
    to meet national security or law enforcement requirements.
 7. Knowledge Hub Media’s accountability for data it receives pursuant to the
    EU-US and Swiss-US Privacy Shield and subsequent transfer of that data to
    third parties is detailed in the Privacy Shield Principles.  Knowledge Hub
    Media may be liable pursuant to the EU-US and Swiss-US Privacy Shield if
    said third party agents that Knowledge Hub Media retains processes personal
    data in a manner inconsistent with pursuant to the EU-US and Swiss-US
    Privacy Shield principles, unless Knowledge Hub Media can demonstrate that
    it is not responsible for the act or omission giving rise to the damage.  In
    cases of onward transfer to third parties of data of EU and Swiss
    individuals received, pursuant to the EU-US and Swiss-US Privacy Shield,
    Knowledge Hub Media is potentially liable.

DECLINE TO ACCEPT

You may decline to submit or allow the submission of personally identifiable
information through the Website, in which case Knowledge Hub Media may not be
able to provide certain Services. You may, at any time, update or edit your
profile information and email preferences by visiting your Knowledge Hub Media
account profile page.

LINKS AND THIRD PARTY ADVERTISERS

Knowledge Hub Media allows other companies, also referred to as Third Party
Advertisers, Ad Servers, or Ad Networks (collectively, the “Advertisers”) to
serve advertisements via the Website. These Advertisers may use technology to
send directly to your Web browser advertisements and links that appear on the
Website. This technology may capture certain non-personally identifiable data,
such as your IP address, etc. This technology may also measure the effectiveness
of their advertisements and to personalize the advertising content you may view
on the Website.

Knowledge Hub Media does not provide any personally identifiable information to
these Advertisers without your consent, except as part of a specific program,
feature, or campaign for which you will have the ability to opt-out. However,
should you click on an Advertiser offering or choose to visit an Advertiser’s
website, Knowledge Hub Media highly recommends that you consult the respective
privacy policy of the Advertiser for more information on their practices and for
instructions on how to opt-out of certain programs and practices of the
Advertiser. Knowledge Hub Media’s Privacy Policy does not apply to, nor can
Knowledge Hub Media control, the activities of other websites or Advertisers.

DATA SECURITY

In an effort to provide maximum protection of User’s privacy, Knowledge Hub
Media routinely utilizes commercially reasonable physical, technical, and
managerial safeguards to preserve the integrity and security of your personal
information. However, Knowledge Hub Media cannot ensure or warrant the security
of any information you transmit to Knowledge Hub Media or place upon the Website
and you do so at your own risk. Once Knowledge Hub Media receive said
transmission of personal information, Knowledge Hub Media engages commercially
reasonable efforts to ensure the security of its systems and the personal
information you provided. This is not a guarantee that such information may not
be accessed, altered, disclosed, or destroyed by breach of any of our physical,
technical, or managerial safeguards.

The security of your personal information is important to us. When you enter
sensitive information (such as social security number or TaxID) on our
registration or order forms, we encrypt that information using secure socket
layer technology (SSL).

EU-U.S. AND SWISS-U.S. PRIVACY SHIELD FRAMEWORK

Knowledge Hub Media complies with the EU-U.S. Privacy Shield Framework and the
Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of
Commerce regarding the collection, use, and retention of personal information
transferred from the European Union and Switzerland to the United States,
respectively.  Knowledge Hub Media has certified to the Department of Commerce
that it adheres to the Privacy Shield Principles.  If there is any conflict
between the terms in this privacy policy and the Privacy Shield Principles, the
Privacy Shield Principles shall govern.  To learn more about the Privacy Shield
program, and to view our certification, please visit
https://www.privacyshield.gov/.

By providing information to us, you acknowledge that we operate in the US and
you agree to permit us to transmit and use your user Information anywhere
necessary, including across international boundaries, to provide you with
Services that such use by us shall be subject to the terms and conditions stated
in this Privacy Policy.

In compliance with the US-EU and Swiss-US Privacy Shield Principles, Knowledge
Hub Media commits to resolve complaints about your privacy and our collection or
use of your personal information.  European Union or Swiss individuals with
inquiries or complaints regarding this privacy policy should first contact
Knowledge Hub Media at:

Knowledge Hub Media
Attention: IT Security
211 N Walnut Street, 2nd Floor
West Chester, PA 19380
Email: privacy [at] knowledgehubmedia.com

Knowledge Hub Media has further committed to refer unresolved privacy complaints
under the EU-US and Swiss-US Privacy Shield Principles to an independent dispute
resolution mechanism, the BBB EU PRIVACY SHIELD, operated by the Council of
Better Business Bureaus. If you do not receive timely acknowledgment of your
complaint, or if your complaint is not satisfactorily addressed, please visit
https://www.bbb.org/en/us for more information and to file a complaint.

Finally, as a last resort and under limited circumstances, individuals with
unresolved complaints may invoke binding arbitration before a Privacy Shield
Panel.

CALIFORNIA PRIVACY RIGHTS

California Civil Code Section 1798.83 permits individual California residents to
request certain information regarding Knowledge Hub Media’s disclosure of
personal information to third parties for their direct marketing purposes. To
make such a request, please write to privacy [at] knowledgehubmedia.com.  Please
include your name, mailing address, and email address if you want to receive a
response by email. Otherwise, we will respond by postal mail within the time
required by applicable law.

If you are a California resident under age 18 and are a registered user of any
of the services, then you may request that we remove any content that you
created and publicly posted on our website (“User Content”).  To request removal
of your User Content, please send an email with a detailed description of the
specific Data User Content to privacy [at] knowledgehubmedia.com. Knowledge Hub
Media reserves the right to request that you provide information that will
enable us to confirm that the User Content that you want removed was created and
posted by you.

Knowledge Hub Media will make a good faith effort to delete or remove your User
Content from public view as soon as reasonably practicable. Please note,
however, that your request that we delete your User Content does not ensure
complete or comprehensive removal of your User Content. Your User Content may
remain on backup media, cached or otherwise retained by Knowledge Hub Media for
administrative or legal purposes or your User Content may remain publicly
available if you or someone else has forwarded or re-posted your User Content on
another website or service prior to its deletion. Knowledge Hub Media may also
be required by law to not remove (or allow removal) of your User Content.

CALIFORNIA CONSUMER PRIVACY ACT (“CCPA”)

The CCPA provides the right to opt out from the sale of Personal Data to third
parties.  In addition, the CCPA provides you the right to access and delete
Personal Data for California residents. To opt-out of the sale of Personal Data,
please click here: Do Not Sell My Personal Data (CA Residents)

Knowledge Hub Media must disclose whether the following categories of Personal
Data are disclosed for a “business purpose” or “valuable consideration” as those
terms are defined under California law. Note that while a category below may be
marked, that does not necessarily mean that we have Personal Data in that
category about you. In the preceding twelve months, we have disclosed the
following categories of Personal Data in the manner described.



*

*

*

*

*

UPDATING OR CORRECTING PERSONALLY IDENTIFIABLE INFORMATION

If you no longer desire to use Knowledge Hub Media’s Services or need to update
your contact information, you may correct or update it by emailing our privacy
team at privacy [at] knowledgehubmedia.com or by contacting us by telephone or
postal mail at the contact information listed below.

Your rights to access, to limit use, and to limit disclosure: European Union and
Swiss individuals have the right to access personal data about them, and to
limit use and disclosure of their personal data. If you wish to request access,
to limit use, or to limit disclosure, please email Knowledge Hub Media privacy
team at privacy [at] knowledgehubmedia.com or send a written request to the
contact information provided below.

CHILDREN’S PRIVACY

Knowledge Hub Media complies with the Children’s Online Privacy Protection Act
of 1998 (COPPA) and does recognize the responsibility to protect the privacy of
young children at all times and to the best of everyone’s ability. For that
reason, Knowledge Hub Media does not knowingly collect or maintain any
information via the Website from persons under the age of thirteen (13), and no
part of our Website is directed to persons under the age of thirteen (13). If an
underage person provides such information and Knowledge Hub Media has
unknowingly collected said information, then Knowledge Hub Media will take the
appropriate steps to delete this information immediately.

TRANSFER OF RIGHTS

Should Knowledge Hub Media be acquired, merged, or endeavor to become closed for
business, Knowledge Hub Media reserves the right, in any of these circumstances,
to transfer or assign the information collected, during the due course of
business, from Users of the Website. This information may be held as part of any
such acquisition, merger, sale, or other change of control or business entity
status.

CONTACT INFORMATION

You may contact Knowledge Hub Media Customer Service at:

Knowledge Hub Media
Attention: Customer Service
211 N Walnut Street, 2nd Floor
West Chester, PA 19380
Email: privacy [at] knowledgehubmedia.com
Direct Dial (International): (1)888-406-7477

CHANGES AND UPDATES

If we decide to change our privacy policy, we will post those changes to this
privacy policy on our home page, and other places we deem appropriate so that
you are aware of what information we collect, how we use it, and under what
circumstances, if any, we disclose it.

We reserve the right to modify this privacy policy at any time, so please review
it frequently. If we make material changes to this policy, we will notify you
here, by email, or by means of a notice on our home page.

COMMUNICATIONS

On occasion as deemed necessary by Knowledge Hub Media (daily, weekly, monthly,
etc.), Knowledge Hub Media will send the User various communications as part of
the Service, such as account activity alerts, account updates, and campaigns
targeted to the criteria of the User, as determined by Knowledge Hub Media. Said
communications shall originate from Knowledge Hub Media only and shall be
conducted in compliance to Section 4, entitled “Disclosure of Information”, of
this Privacy Policy. At any time, the User may entirely opt-out of such
communications by emailing Customer Service at privacy [at]
knowledgehubmedia.com.

PRESIDING LANGUAGE

This Agreement and all Knowledge Hub Media policies are written and executed in
English, which is considered the prevailing language for purposes of
interpretation or laws of contract. If this Agreement is translated into any
other language, the English version shall be considered the primary binding
legal document.

RIGHT TO ACCESS / DATA PORTABILITY

According to Article 20 of the General Data Protection Regulation (GDPR), data
subjects of the European Union have the right to receive the personal data
concerning him or her, which he or she has provided to a controller, in a
structured, commonly used and machine-readable format, and have the right to
transmit those data to another controller without hindrance from the controller
to which the personal data have been provided. According to the CCPA, consumers
have the right to request that a business that collects personal information
about them disclose the following: (1) The categories of personal information it
has collected about that consumer; (2) The categories of sources from which the
personal information is collected; (3) The business or commercial purpose for
collecting, disclosing or selling personal information; (4) The categories of
third parties with whom the business shares personal information; (5) The
specific pieces of personal information it has collected about that consumer. To
request your personal data file and/or opt-out of the sale of your personal
data, assuming any personal data has been collected and/or is being stored by
Knowledge Hub Media, please click here.

COMMUNICATION AND DATA PREFERENCES

To update your communication preferences and/or personally identifiable
information, please click here.



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