go.2.hellocustomer.com
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3.92.120.28
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Submitted URL: https://u13717157.ct.sendgrid.net/ls/click?upn=u001.w6fTQagnOKeA2I8Wpji-2FcF43L-2FgomOKQ2mroBy84Vn2vSJILkL9KkXFsSH-2FJzEkrZ5q3dRYz...
Effective URL: https://go.2.hellocustomer.com/request-a-demo
Submission: On September 03 via api from BE — Scanned from DE
Effective URL: https://go.2.hellocustomer.com/request-a-demo
Submission: On September 03 via api from BE — Scanned from DE
Form analysis
1 forms found in the DOMPOST https://go.2.hellocustomer.com/request-a-demo
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Text Content
BE THE BRAND YOUR CUSTOMERS LOVE. AI-powered customer feedback analysis. Real-time strategic insights to remain a market leader. * Book a demo * Discover the product * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * WHY USE HELLO CUSTOMER? Putting customer feedback at the centre of your organization brings a lot of benefits. With a customer feedback management platform you drive action in multiple areas. DEPTH OF ANALYSIS Accurate AI analysis so you can take action with confidence. TIME TO VALUE Lightweight and easy technical implementation so you can collect feedback from the get-go, without compromising on quality. DESIGNED FOR BUSINESS IMPACT Our platform is built to give you those insights to create value, and to close the gap between customer needs and business goals. REAL-TIME Get business insights in seconds to keep up with the ever-evolving expectations of your customers. THAT'S HOW WE HANDLE IT. BUILD AN OMNICHANNEL FEEDBACK STRATEGY Capture feedback effortlessly across multiple channels of the customer journey. Maintain a strategic birds-eye-view and discover where you're inconsistent in your customer experience. Capture feedback with our website touchpoints for all your online services and sales, QR-code feedback for physical locations, and e-mail surveys that span the entire journey. Learn more ANTICIPATE EMERGING TRENDS Track topic sentiments and anticipate changing needs and expectations from your customers. Intervene before negative experiences escalate and track the impact of your actions in the sentiment heatmap.. Learn more LOCALIZE THE ROOT CAUSE Large enterprises cover multiple regions, customer segments, and services. To effectively tackle negative experiences, you need to know what segments are affected. Link operational and metadata (stores, customer segments, agent names) to every respondent and use our metadata filters to localize the issue in your products, processes, or team performance. Learn more DISTRIBUTE FEEDBACK INTERNALLY We have a two-fold approach to dispatching feedback across your organization: 1. Front-line teams receive weekly or monthly reports that focus on the general performance of their store or branch 2. Back-office teams (like the product team) receive regular digests that include feedback mentioning their area of expertise Learn more WHAT OUR CUSTOMERS HAVE TO SAY. Go to customer case THE HELLO CUSTOMER PLATFORM SHOWS US IN REAL-TIME WHICH ISSUES ARE CONSIDERED IMPORTANT BY OUR CUSTOMERS. Gert Vanuytsel Baloise Insurance WITH A CLASSIC MARKET RESEARCH SURVEY, WE COLLECT ABOUT 100 REPLIES. WITH HELLO CUSTOMER WE RECEIVE THOUSANDS OF RESPONSES. Anne Laure Janssens Marketing Strategy Manager Binck Bank AFTER ONLY ONE MONTH OF COLLECTING OPEN FEEDBACK, WE DISCOVERED QUICK WINS THAT WERE TRANSLATED INTO PROJECTS WITH A POSITIVE EFFECT ON CX. Matthieu Bonelli Marketing Strategy Manager Binck Bank BOOK YOUR DEMO Last Name First Name Work Email Job title Company Company Size 1-5051-100101-500501-10001001-50005001-1000010001+ I agree to receive other communications from Hello Customer. Hello Customer is very passionate about protecting your privacy and personal information. We'd love to contact you from time to time about related topics and events. If this is okay, please check the box below. Submit For information on how to unsubscribe, as well as our privacy practices and commitment to protecting your privacy, please review our Privacy Policy. © Hello Customer 2022 * Privacy * Cookie policy Net Promoter Score, NPS, and the NPS-related emoticons are registered U.S. Trademarks, and Net Promoter Score and Net Promoter System are service marks, of Bain & Company, Inc., Satmetrix Systems, Inc. and Fred Reichheld.