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DAS IST IM KURS ENTHALTEN:

 * 3 Stunden On-Demand-Video
 * 35 zum Download verfügbare Materialien
 * Zugriff auf Handy/Tablet
 * Abschlussbescheinigung


Smart Tips: Communication
Bewertung: 4,6 von 54,6 (26.915 Bewertungen)
70.734 Teilnehmer
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SMART TIPS: COMMUNICATION

Communicate with impact, master presentation skills, give/receive effective
feedback, and navigate tricky conversations.
Bewertung: 4,6 von 54,6 (26.915 Bewertungen)
70.734 Teilnehmer
Erstellt von Deborah Grayson Riegel
Zuletzt aktualisiert am 1/2022
Englisch
Deutsch [autom.], Englisch [autom.], 14 weitere

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DAS IST IM KURS ENTHALTEN:

 * 3 Stunden On-Demand-Video
 * 35 zum Download verfügbare Materialien
 * Zugriff auf Handy/Tablet
 * Abschlussbescheinigung



ÜberblickKursplanDozentBewertungen


DAS WIRST DU LERNEN

 * Master how to have conversations with difficult people while keeping your
   cool
 * Give effective feedback that people can hear without defensiveness
 * Ask for the feedback you need to do your job more successfully
 * Present your ideas more persuasively
 * Think on your feet in any situation
 * Demonstrate leadership presence (whether you see yourself as a leader or not)


DAS IST IM KURS ENTHALTEN:

 * 3 Stunden On-Demand-Video
 * 35 zum Download verfügbare Materialien
 * Zugriff auf Handy/Tablet
 * Abschlussbescheinigung


ANFORDERUNGEN

 * A desire to improve your communication skills with quick, actionable tips


BESCHREIBUNG

Do you need to give feedback to colleagues and clients, but you aren’t sure how
to do it without bruising someone’s ego (or being totally ignored)? Do you find
yourself hoping that interpersonal conflicts will resolve themselves, without
you having to actually address them? Have you ever had to present your ideas to
a client or the boss, and wished the floor would open up and swallow you before
you had to stand up to speak?

If you are a busy professional who knows that your job -- and your career --
depend on you being able to communicate clearly and concisely, with confidence
and credibility, then this user-friendly, engaging course is for you!

Welcome to Smart Tips: Communication! In this course I’ll provide short lectures
to help you do something new - fast, so that you can immediately apply it to
your work or life. The videos in this course are standalone. That means you
don’t have to watch in any particular order. If you’re searching for a specific
skill or topic that’s relevant for you, take a look through the available tips
to find the knowledge you need when you need it.

I created this practical Udemy course for anyone who wants to have more impact
and influence at work -- and in life. And becoming a more effective communicator
is the way to do that. I have been teaching and coaching on communication and
presentation skills for over three decades, across industries and around the
world, including Fortune 50 companies, nonprofit organizations, government
agencies, and Ivy League academic institutions. This course represents my most
requested, most tested, and most well-reviewed tips, tools, and techniques that
I use with my clients.

There’s absolutely nothing long, boring, theoretical, complex, or confusing in
this course. This course is built specifically for any professional in any
industry at any level of his or her career who wants to get targeted, quick,
practical help to sound persuasive and polished in a variety of conversations
and presentations.

In this course, you will learn to:

 * Address difficult colleagues, clients, customers, and others while keeping
   your cool

 * Apply emotionally intelligent strategies to challenging conversations and
   situations

 * Manage up, down, and across your organization to have greater impact and
   influence

 * Give effective feedback that people can hear -- and act on

 * Ask for the feedback you need to do your job more successfully

 * Receive feedback without defensiveness

 * Organize and present your ideas persuasively

 * Speak to audiences of any size and in any situation with less anxiety

 * Demonstrate leadership presence, even under stress

 * Handle difficult questions with confidence

 * Think on your feet

From Presentation Skills lectures like Stop Beginning Your Speeches with 'Good
Morning and Thank You' and Start With This Instead (2 minutes and 30 seconds)
and Navigating Conflict and Tricky Conversations lectures like What to Say To
Someone Who Just Got Bad News at Work (2 minutes) to Communicating with Impact
and Influence lectures like 3 Questions to Ask Yourself Before Pitching an Idea
to Your Boss (3 minutes and 30 seconds) and Giving and Receiving Effective
Feedback lectures like The Right Way to Respond to Negative Feedback (4 minutes
and 30 seconds), you’ll quickly accumulate the confidence and competence to say
what you need to say, when you need to say it.

This course is fast-paced and fun (yes, really!), and you’ll get the best of the
best from my years of experience teaching and coaching busy professionals at all
levels, my commitment to using research-based strategies from psychology,
neuroscience, behavioral economics, etc., my personal experience as a parent of
twins (talk about conflict!) -- as well as a taste of my background in stand-up
and improvisational comedy. (Yes, when I said fun -- I meant it!)

What are you waiting for? (You could already have learned 3 new skills in the
time it took you to read this!) Join thousands of other busy professionals like
yourself and give yourself a competitive, communicative edge to help you advance
in your job and career.


FÜR WEN EIGNET SICH DIESER KURS:

 * Busy professionals who need to improve their presentation and communication
   skills quickly -- and who don’t have time for an in-person workshop
 * People managers at all levels who need to give more effective performance
   feedback - and model how to receive feedback well
 * Anyone who has to present ideas to internal or external audiences
 * Those who struggle with conflict and tricky conversations with colleagues,
   customers, clients, and others
 * People in any industry who want to be seen as more confident, credible, and
   compelling communicators

Mehr zeigenWeniger zeigen


DIESE KURSE HABEN ANDERE TEILNEHMER AUCH BELEGT

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Time Management Mastery: Do More, Stress Less
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SELF-CONFIDENCE: 40-minute Confidence & Self Esteem Guide
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Productivity and Time Management for the Overwhelmed
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Smart Tips: Time Management & Productivity
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Emotional Intelligence at Work: Learn from Your Emotions
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The Complete Communication Skills Master Class for Life
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Time and Task Management: Time Management Techniques
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Business Communication Skills: Business Writing & Grammar
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Stress Management: 40+ easy ways to deal with stress
1 Std. gesamtAktualisiert 04/2023
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Active Listening: You Can Be a Great Listener
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Leadership: Practical Leadership Skills
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Emotional Intelligence: Master Anxiety, Fear, & Emotions
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Ask Better Questions - Build Better Relationships
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The Complete Presentation and Public Speaking/Speech Course
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Assertiveness Basics: The 50-minute Communication Guide
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Mehr zeigenWeniger zeigen


KURSINHALT

5 Abschnitte • 61 Lektionen • 3 Std. 10 Min. Gesamtdauer
Alle Abschnitte ausklappen


INTRODUCTION1 LEKTIONEN • 1 MIN.

 * Welcome to Smart Tips: Communication!
   Vorschau00:57


PRESENTATION SKILLS23 LEKTIONEN • 1 STD. 9 MIN.

 * Overcoming Filler Words Like “Um,” “Like,” and “You Know”
   Vorschau02:58
 * Stop Beginning Your Speeches with 'Good Morning' and Start With This Instead
   02:42
 * How to Organize Your Ideas Quickly Using The P.R.E.P. Method
   02:02
 * 3 Tips for Preventing Public Speaking Anxiety
   02:51
 * 3 Practical Tips to Reduce the Visible Signs of Presentation Anxiety
   03:37
 * How to Make Your Audience Put Down their Cell Phones and Pay Attention
   02:48
 * Three Presentation Skills Mistakes Most People Make (And How to Avoid Them)
   02:51
 * How to Leverage 3 Shortcuts to Tell a Better Story
   03:23
 * Should You Memorize Your Presentation?
   01:39
 * The 8 Questions You Need to Ask Yourself to Ace Your Next Q&A
   03:08
 * Saying These 2 Words During a Presentation Could Damage Your Credibility
   04:50
 * How to Present as a Team
   03:40
 * Want to Be a Better Public Speaker? Stop Talking and Do This Instead
   02:55
 * Stop Ending Your Speeches With “Any Questions?” and End With This Instead
   03:27
 * 3 Ways to Turn a Stressful Presentation to Your Boss Into an Opportunity
   03:04
 * How to Handle Informational or Speculative Questions in a Presentation
   02:37
 * How to Handle Hostile Questions in a Presentation
   03:24
 * 3 Ways to Get Your Audience’s Attention Immediately
   02:46
 * Unprepared for a Meeting? Here's How to Respond to Any Question
   02:42
 * 10 Ways to Engage People in Your Online Meetings
   01:40
 * How to Memorably Introduce Another Speaker
   03:52
 * Using Transitions to Tie Your Presentation Together
   02:12
 * How to Adapt Your Communication Style for Any Audience
   04:13


NAVIGATING CONFLICT AND TRICKY CONVERSATIONS7 LEKTIONEN • 22 MIN.

 * 3 Emotionally Intelligent Strategies for Dealing with Difficult People
   Vorschau04:50
 * How to Turn a Conflict into a Calm Conversation
   03:05
 * What to Say To Someone Who Just Got Bad News at Work
   02:09
 * When to Skip a Difficult Conversation
   02:50
 * 3 Pep Talks to Give yourself Before Dealing with a Difficult Person
   02:54
 * How to Keep Your Cool When Things Get Heated at Work
   03:18
 * 3 Things to Do Immediately After an Argument at Work
   03:21


GIVING AND RECEIVING EFFECTIVE FEEDBACK7 LEKTIONEN • 24 MIN.

 * The Right Way to Respond to Negative Feedback
   Vorschau04:39
 * 3 Situations When You Shouldn’t Give Feedback
   03:17
 * How to Get More Positive Feedback from Your Boss
   02:32
 * How to Accept Positive Feedback
   01:57
 * How to Tell Your Boss "You're Wrong"
   05:05
 * What to Do When Your Employee Doesn’t Take Feedback
   03:22
 * How to Get Negative Feedback from Your Boss if She Doesn’t Want to Give it
   02:45


COMMUNICATING WITH IMPACT AND INFLUENCE23 LEKTIONEN • 1 STD. 14 MIN.

 * 3 Strategies to Improve Your Elevator Pitch
   Vorschau02:24
 * How to Stop Talking Too Much at Work
   03:15
 * 3 Questions to Ask Yourself Before Pitching an Idea to Your Boss
   03:38
 * How To Have a Career Conversation with Your Boss
   03:36
 * What to Say When You Say “I’m Sorry” Too Much
   02:55
 * 8 Ways to Say No Assertively to a Request For Your Time
   03:00
 * 20 Things to Talk About in Your One-on-One Meetings
   02:16
 * How to Build Trust Every Time You Speak
   04:20
 * How to Talk to Yourself When You're Imagining the Worst
   03:27
 * How to Communicate to Be Respected (Rather than Worrying about Being “Liked”)
   03:33
 * 5 Operating Principles to Make Your Meetings More Effective
   00:54
 * How to Respond to “I Told You So!”
   02:53
 * When to Stop Being So Calm at Work
   03:17
 * 10 Work Communication Behaviors You’ll Regret (And What to Do Instead)
   04:00
 * Before You Say, “I’m Too Busy,” Ask Yourself These 3 Questions
   05:15
 * 3 Ways to Be a Better Listener
   02:36
 * The 5 Qualities of Making a Good Promise
   03:08
 * How to Get Someone Who Isn’t a Team Player On Board
   03:37
 * 3 Phrases That Will Motivate Your Employees
   02:51
 * 3 Mistakes Managers Make in Their One-on-One Meetings
   03:13
 * 3 Ways to Be a Master Networker
   03:36
 * How to Increase Your Leadership Presence
   02:51
 * Stop Complaining About Your Colleagues Behind Their Backs
   03:30


DOZENT

Deborah Grayson Riegel
Keynote speaker and leadership communication consultant

I’m an instructor of Management Communication at the Wharton School of The
University of Pennsylvania, and I partner with both Columbia Business School and
Duke Corporate Education as a speaker and coach for their custom leadership
development programs. I have also served as a Visiting Professor of Executive
Communications at the Beijing International MBA Program at Peking University,
China, where I prepared senior leaders from around the world to communicate more
effectively in a growing global marketplace.

As a regular columnist on leadership and communication for Harvard Business
Review, Inc., Psychology Today, Fast Company and more, I focus on sharing
practical, research-based approaches to common workplace challenges.




I consult for companies including Amazon, BlackRock, Bloomberg, KraftHeinz,
PepsiCo, and The United States Army.

I combine my background in cognitive and social psychology, leadership coaching,
presentation skills, appreciative inquiry, and, perhaps most importantly,
improvisational and stand-up comedy, to help leaders and teams think on their
feet and make thoughtful decisions about their impact. I believe that the most
successful leaders are those who balance professional credibility with personal
authenticity, combining their deep expertise with transparency about where they
need to grow.

I am the mom of twins Jake and Sophie, the wife of a fellow leadership coach,
Michael, and the favorite human of our rescue dog Nash.

Mehr zeigenWeniger zeigen
4,6 Kursbewertung27K Bewertungen

Udemy User

Bewertung: 5,0 von 5Vor 4 Tagen
 * 

I really enjoyed the course, and I learned some great tips on how to handle and
react in different situations.
Hilfreich?


Eduardo A.

Bewertung: 5,0 von 5Vor 4 Tagen
EA
 * 

thanks
Hilfreich?


Roberto I.

Bewertung: 4,5 von 5Vor einer Woche
RI
 * 

I like that it is divided in small videos instead of one big one.The instructor
speaks very clear, i love it
Hilfreich?


JAIKUMAR C.

Bewertung: 4,5 von 5Vor 2 Wochen
JC
 * 

It gave a broad overview of a flurry of topics to take note in terms of
communication at various scenarios
Hilfreich?

Alle Bewertungen anzeigen


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