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Acceptable Use PolicyCopyright and Trademark PolicyPayments and Refund
PolicyHonor CodeRevisions

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TERMS OF USE

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Effective: January 1, 2023.


THANK YOU FOR USING COURSERA!

Coursera offers products and services provided by Coursera, Inc., our
subsidiaries, and our international branches, including Coursera Europe B.V., a
limited liability company incorporated in the Netherlands (VAT number
NL861937016B01) (collectively, "Coursera," "us," "we," or "our"). These Terms of
Use ("Terms") govern your use of our website, apps, and other products and
services ("Services"). As some of our Services may be software that is
downloaded to your computer, phone, tablet, or other device, you agree that we
may automatically update this software, and that these Terms will apply to such
updates. Please read these Terms carefully, and contact us if you have any
questions, requests for information, or complaints. By clicking “I accept” (or
for those who have not yet created an account, by using our Services), you agree
to be bound by these Terms, including the policies referenced in these Terms. By
using our Services, you agree to be bound by these Terms, including the policies
referenced in these Terms.

THESE TERMS INCLUDE AN ARBITRATION AGREEMENT AND CLASS ACTION WAIVER THAT APPLY
TO ALL CLAIMS BROUGHT AGAINST COURSERA. PLEASE READ THEM CAREFULLY; THEY AFFECT
YOUR LEGAL RIGHTS. THE TERMS OF THE ARBITRATION AGREEMENT AND CLASS ACTION
WAIVER SHALL NOT APPLY IF UNENFORCEABLE UNDER THE LAWS OF THE COUNTRY IN WHICH
YOU RESIDE.


1. USING COURSERA

WHO MAY USE OUR SERVICES

Any use or access by anyone under the age of 13 is strictly prohibited.

Additionally, you may use our Services only if you:

 * can form a binding contract with Coursera;
 * comply with these Terms, all applicable laws, and our policies (including the
   Acceptable Use Policy, Honor Code, course-specific eligibility requirements,
   and any other policies that may be applicable from time to time
   (“Policies”)); and
 * are over the age at which you can provide consent to data processing under
   the laws of your country. Certain regions and Content Offerings may have
   additional requirements and/or different age restrictions.

Any violation of our Terms, applicable laws, or Policies may result in your
access to all or part of the Services being suspended, disabled, or terminated.

When you create your Coursera account, and when you subsequently use certain
features, you must provide us with accurate and complete information, and you
agree to update your information to keep it accurate and complete.

OUR LICENSE TO YOU

Subject to these Terms and our Policies, we grant you a limited, personal,
non-exclusive, non-transferable, and revocable license right to use our
Services. The rights granted herein are only for your personal, non-commercial
use, unless you obtain our written permission otherwise. You also agree that you
will create, access, and/or use only one user account, unless expressly
permitted by Coursera, and you will not share access to your account or access
information for your account with any third party. Using our Services does not
give you ownership of or any intellectual property rights in our Services or the
content you access.

COMMERCIAL USE

Any use of our Services for commercial purposes is strictly prohibited. Any
commercial use must be subject to a separate agreement with Coursera, Inc. Refer
to our Enterprise page for more information. If you are an organization already
using our Services, separate terms apply. These terms do not govern the
relationship between your organization and Coursera.


2. CONTENT OFFERINGS

CHANGES TO CONTENT OFFERINGS

Coursera offers courses and content ("Content Offerings") from universities and
other providers ("Content Providers"). While we seek to provide world-class
Content Offerings from our Content Providers, unexpected events do occur.
Coursera reserves the right to cancel, interrupt, reschedule, or modify any
Content Offerings, or change the point value or weight of any assignment, quiz,
or other assessment, either solely, or in accordance with Content Provider
instructions. Content Offerings are subject to the Disclaimers and Limitation of
Liability sections below.

NO ACADEMIC CREDIT

Coursera does not grant academic credit for the completion of Content Offerings.
Unless otherwise explicitly indicated by a credit-granting institution,
participation in or completion of Content Offerings does not confer any academic
credit. Even if credit is awarded by one institution, there is no presumption
that other institutions will accept that credit. You agree not to accept credit
for completing a Content Offering unless you have earned a course certificate or
other equivalent documentation of your completion of the Content Offering.
Coursera, instructors, and the associated Content Providers have no obligation
to have Content Offerings recognized by any educational institution or
accreditation organization.

DISCLAIMER OF STUDENT-CONTENT PROVIDER RELATIONSHIP

Except as described in the Degree, MasterTrack, and University Certificate
Programs section below, nothing in these Terms or otherwise with respect to your
participation in any Content Offerings by Content Providers : (a) establishes
any relationship between you and any Content Provider; (b) enrolls or registers
you in any Content Provider institution, or in any Content Offering offered by
any Content Provider institution; or (c) entitles you to use the resources of
any Content Provider institution beyond participation in the Content Offering.


3. YOUR CONTENT

USER CONTENT

The Services enable you to share your content, such as homework, quizzes, exams,
projects, other assignments you submit, posts you make in the forums, and the
like ("User Content"), with Coursera, instructors, and/or other users. You
retain all intellectual property rights in, and are responsible for, the User
Content you create and share. User Content does not include course content or
other materials made available on or placed on to the Coursera platform by or on
behalf of Content Providers or their instructors using the Services or Content
Offerings. As between Coursera and Content Providers, such Content Offerings are
governed by the relevant agreements in place between Coursera and Content
Providers.

HOW COURSERA AND OTHERS MAY USE USER CONTENT

To the extent that you provide User Content, you grant Coursera a
fully-transferable, royalty-free, perpetual, sublicensable, non-exclusive,
worldwide license to copy, distribute, modify, create derivative works based on,
publicly perform, publicly display, and otherwise use the User Content. This
license includes granting Coursera the right to authorize Content Providers to
use User Content with their registered students, on-campus learners, or other
learners independent of the Services. Nothing in these Terms shall restrict
other legal rights Coursera may have to User Content, for example under other
licenses.

We reserve the right to remove or modify User Content for any reason, including
User Content that we believe violates these Terms or other policies including
our Acceptable Use Policy and Code of Conduct.

FEEDBACK

We welcome your suggestions, ideas, comments, and other feedback regarding the
Services ("Feedback"). By submitting any Feedback, you grant us the right to use
the Feedback without any restriction or any compensation to you. By accepting
your Feedback, Coursera does not waive any rights to use similar or related
Feedback previously known to Coursera, developed by our employees, contractors,
or obtained from other sources.


4. SECURITY

We care about the security of our users. While we work to protect the security
of your account and related information, Coursera cannot guarantee that
unauthorized third parties will not be able to defeat our security measures.
Please notify us immediately of any compromise or unauthorized use of your
account by emailing security@coursera.org or submitting via HackerOne.


5. THIRD PARTY CONTENT

Through the Services, you will have the ability to access and/or use content
provided by instructors, other users, and/or other third parties and links to
websites and services maintained by third parties. Coursera cannot guarantee
that such third party content, in the Services or elsewhere, will be free of
material you may find objectionable or otherwise inappropriate or of malware or
other contaminants that may harm your computer, mobile device, or any files
therein. Coursera disclaims any responsibility or liability related to your
access or use of, or inability to access or use, such third party content.


6. COPYRIGHT AND TRADEMARK

Coursera respects the intellectual property rights of our users, Content
Providers, and other third parties and expects our users to do the same when
using the Services. We have adopted and implemented the Coursera Copyright and
Trademark Policy below in accordance with applicable law, including the Digital
Millennium Copyright Act.


7. EDUCATION RESEARCH

Coursera is committed to advancing the science of learning and teaching, and
records of your participation in courses may be used for education research. In
the interest of this research, you may be exposed to variations in the Content
Offerings. Research findings will typically be reported at the aggregate level.
Your personal identity will not be publicly disclosed in any research findings
without your express consent.


8. PAID SERVICES FROM COURSERA

Coursera offers paid Services (e.g., course certificates for certain courses)
for a fee. Unless otherwise stated, fees are quoted in local currency. You are
responsible for paying all fees charged by or for Coursera and applicable taxes
in a timely manner with a payment mechanism associated with the applicable paid
Services. If your payment method fails or your account is past due, we may
collect fees using other collection mechanisms. Fees may vary based on your
location and other factors, and Coursera reserves the right to change any fees
at any time at its sole discretion. Any change, update, or modification will be
effective immediately upon posting through the relevant Services. Refunds may be
available for paid Services as described in our Payments and Refund Policy
below.

DEGREE, MASTERTRACK, AND UNIVERSITY CERTIFICATE PROGRAMS

The Services may allow you to enroll in Degree, MasterTrack, and University
Certificate programs or similar programs offered by our Content Providers on the
Coursera platform. Our Content Providers serve as the distance education
providers of these programs and determine admissions, refund, and graduation or
completion policies and requirements. Nothing in these Terms shall restrict the
applicability to you of any institutional policies established by our Content
Provider in connection with these programs (e.g., student codes of conduct);
such policies shall supplement these Terms and to the extent there is a conflict
between such policies and these Terms, as between you and our Content Provider,
our Content Provider’s policies shall govern.

Depending on the program, tuition and fee payments for these programs may be
collected by Coursera or our Content Partners. If your payment method fails or
your account is past due, we or our Content Partners may collect tuition and
fees using other collection mechanisms. Tuition and fees may vary based on your
location and other factors, and Coursera and its Content Partners reserve the
right to change any tuition and fees for future semesters or equivalent payment
periods at their sole discretion. Refunds may be available for paid Services as
described in our Refund Policy below. You are encouraged to research and
consider whether the tuition and fees required for Content Offerings align with
your professional and financial goals.

Professional licensure, certification, and job requirements for various
professions may vary in each state and country, and job requirements may vary by
employer. Coursera does not guarantee licensure, certification or qualification
for any profession or job on the basis of your completion of a Content Offering
on Coursera. You are advised to research, understand and comply with the
requirements in the applicable state and/or country in which you work or intend
to work, and to investigate whether the Content Offering in which you intend to
enroll meets your academic and/or professional needs before enrolling.


9. MODIFYING OR TERMINATING OUR SERVICES

We are constantly changing and improving our Services. We may add or remove
functions, features, or requirements, and we may suspend (to the extent allowed
by applicable law) or stop part of our Services altogether. Accordingly,
Coursera may terminate your use of any Service for any reason. If your use of a
paid Service is terminated, a refund may be available under our Refund Policy.
We may not be able to deliver the Services to certain regions or countries for
various reasons, including due to applicable export control requirements or
internet access limitations and restrictions from governments. None of Coursera,
its Content Providers and instructors, its contributors, sponsors, and other
business partners, and their employees, contractors, and other agents (the
"Coursera Parties") shall have any liability to you for any such action. You can
stop using our Services at any time, although we'll be sorry to see you go.


10. DISCLAIMERS

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES AND ALL INCLUDED CONTENT
ARE PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS
OR IMPLIED. THE COURSERA PARTIES SPECIFICALLY DISCLAIM ANY AND ALL WARRANTIES
AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND
NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE
OF TRADE. THE COURSERA PARTIES FURTHER DISCLAIM ANY AND ALL LIABILITY RELATED TO
YOUR ACCESS OR USE OF THE SERVICES OR ANY RELATED CONTENT. YOU ACKNOWLEDGE AND
AGREE THAT ANY ACCESS TO OR USE OF THE SERVICES OR SUCH CONTENT IS AT YOUR OWN
RISK.


11. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COURSERA PARTIES SHALL NOT BE LIABLE
FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR
ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY
LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM: (A)
YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; (B) ANY
CONDUCT OR CONTENT OF ANY PARTY OTHER THAN THE APPLICABLE COURSERA PARTY,
INCLUDING WITHOUT LIMITATION, ANY DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT; OR
(C) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR CONTENT OR INFORMATION. IN
NO EVENT SHALL COURSERA'S AGGREGATE LIABILITY FOR ALL CLAIMS RELATED TO THE
SERVICES EXCEED TWENTY U.S. DOLLARS ($20) OR THE TOTAL AMOUNT OF FEES RECEIVED
BY COURSERA FROM YOU FOR THE USE OF PAID SERVICES DURING THE PAST SIX MONTHS,
WHICHEVER IS GREATER.

YOU ACKNOWLEDGE AND AGREE THAT THE DISCLAIMERS AND THE LIMITATIONS OF LIABILITY
SET FORTH IN THIS TERMS OF USE REFLECT A REASONABLE AND FAIR ALLOCATION OF RISK
BETWEEN YOU AND THE COURSERA PARTIES, AND THAT THESE LIMITATIONS ARE AN
ESSENTIAL BASIS TO COURSERA'S ABILITY TO MAKE THE SERVICES AVAILABLE TO YOU ON
AN ECONOMICALLY FEASIBLE BASIS.

YOU AGREE THAT ANY CAUSE OF ACTION RELATED TO THE SERVICES MUST COMMENCE WITHIN
ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION
IS PERMANENTLY BARRED.


12. EXPORT CONTROLS

You warrant that you are not located in, or ordinarily reside in, any country
that is subject to applicable U.S. laws and regulations preventing Coursera from
providing you access to the Services. Your location is determined by your
physical location. Use of a virtual private network service, IP routing
services, or other similar service for the purpose of circumventing these laws
is strictly prohibited.

You warrant that you are not named on any government prohibited, denied,
unverified-party, sanctions, debarment, or exclusion list or export-controlled
related restricted party list (collectively, “Sanctions Lists”). You will
immediately discontinue your use of the Services if you are placed on any
Sanctions List. You also warrant that you will not export, re-export, or
transfer the Services to an entity on any Sanctions List or otherwise use the
services in a manner that would be in violation of applicable laws.

Notwithstanding anything to the contrary in these Terms, Coursera may terminate
any further obligations to you, effectively immediately if you are in breach of
the obligations in this section.


13. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless the Coursera Parties from any
and all claims, liabilities, expenses, and damages (to the extent attributable
to you under the applicable law), including reasonable attorneys' fees and
costs, made by any third party related to: (a) your use or attempted use of the
Services in violation of these Terms; (b) your violation of any law or rights of
any third party; or (c) User Content, including without limitation any claim of
infringement or misappropriation of intellectual property or other proprietary
rights.


14. GOVERNING LAW AND VENUE

Except as provided below, the Services are managed by Coursera, Inc. which is
located in Santa Clara County, California. You agree that these Terms will be
governed by the laws of the State of California, excluding its conflicts of law
provisions. In the event of any dispute related to these Terms that is not
subject to binding arbitration, you and Coursera will submit to the personal
jurisdiction of and exclusive venue in the federal and state courts located in
and serving Santa Clara County, California as the legal forum for any such
dispute.

To the extent you are located in the European Union or the United Kingdom, the
Services are managed by Coursera Europe B.V. You agree that these Terms will be
governed by the laws of the Netherlands, excluding its conflicts of law
provisions.

This section shall not deprive you of any mandatory consumer protections under
the law of the country to which we direct Services to you, where you have your
habitual residence.


15. BINDING ARBITRATION AND CLASS ACTION WAIVER

You and Coursera agree to submit to binding arbitration any and all disputes,
claims, or controversies of any kind, whether based on statute, regulation,
constitution, common law, equity, or any other legal basis or theory, and
whether pre-existing, present, or future, that arise out of or relate to our
Services, these Terms, and/or any other relationship or dispute between you and
us, including without limitation (i) the scope, applicability, or enforceability
of these Terms and/or this arbitration provision, and (ii) relationships with
third parties who are not parties to these Terms or this arbitration provision
to the fullest extent permitted by applicable law (each a “Claim,” and
collectively the “Claims”).

Any and all Claims shall be submitted for binding arbitration in accordance with
the Consumer Arbitration Rules of the American Arbitration Association (the “AAA
Rules”), as amended, in effect at the time arbitration is initiated. The AAA
Rules are available online at www.adr.org or by calling (800) 778-7879, and are
hereby incorporated by reference. In the event of any inconsistency between this
arbitration provision and the AAA Rules, such inconsistency shall be resolved in
favor of this provision. If you decide to initiate arbitration, you agree to pay
the initiation fee of $200 (or the amount otherwise required by the AAA Rules),
and we agree to pay the remaining arbitration initiation fee and any additional
deposit required by AAA to initiate your arbitration. We will pay the costs of
the arbitration proceeding, including the arbitrator’s fees; however, other
fees, such as attorney’s fees and expenses of travel to the arbitration, shall
be paid in accordance with the AAA Rules and applicable law. We will pay all
costs associated with any arbitration that we commence. A single, neutral
arbitrator selected in accordance with the AAA Rules shall decide all Claims.

The arbitrator shall be an active member in good standing of the bar for any
state in the continental United States and shall be either actively engaged in
the practice of law for at least five years or a retired judge. The arbitrator
shall honor claims of privilege recognized at law. Unless inconsistent with
applicable law, and except as otherwise provided herein, each party shall bear
the expense of its respective attorney, expert, and witness fees, regardless of
which party prevails in the arbitration. Any arbitration proceedings shall be
conducted in the federal judicial district of your residence, and you will be
given the opportunity to attend the proceeding and be heard. The arbitrator’s
decision will be final and binding upon the parties and may be enforced in any
federal or state court that has jurisdiction. You and we agree that the
arbitration shall be kept confidential and that the existence of the proceeding
and any element of it (including, without limitation, any pleadings, briefs or
other documents submitted or exchanged and any testimony or other oral
submissions and awards) will not be disclosed beyond the arbitration
proceedings, except as may lawfully be required in judicial proceedings relating
to the arbitration or by applicable disclosure rules and regulations of
governmental agencies.

Neither you nor Coursera may act as a class representative, nor participate as a
member of a class of claimants, with respect to any Claim. The Claims may not be
arbitrated on a class or representative basis. The arbitrator can decide only
your and/or Coursera individual Claims. The arbitrator may not consolidate or
join the claims of other persons or parties who may be similarly situated.
Accordingly, you and we agree that the AAA Supplementary Rules for Class
Arbitrations do not apply to our arbitration. This arbitration provision and the
procedures applicable to the arbitration contemplated by this provision are
governed by the Federal Arbitration Act, notwithstanding any state law that may
be applicable.

This arbitration agreement does not preclude you or us from seeking action by
federal, state, or local government agencies. You and we also have the right to
exercise self-help remedies, such as set-off, or to bring qualifying claims in
small claims court so long as the matter remains in such court and advances only
on an individual (non-class, non-representative) basis. In addition, you and we
retain the right to apply to any court of competent jurisdiction for provisional
or ancillary relief, including pre-arbitral attachments or preliminary
injunctions, and any such request shall not be deemed incompatible with any of
these Terms, nor a waiver of the right to have disputes submitted to arbitration
as provided in this provision.

A court may sever any portion of this Binding Arbitration and Class Action
Waiver Section that it finds to be unenforceable, except for the prohibitions on
any Claim being handled on a class or representative basis, and the remaining
portions of this arbitration provision will remain valid and enforceable. No
waiver of any provision of this Section will be effective or enforceable unless
recorded in a writing signed by the party waiving such a right or requirement.
Such a waiver shall not waive or affect any other portion of these Terms.

THIS BINDING ARBITRATION AND CLASS ACTION WAIVER SECTION LIMITS CERTAIN RIGHTS,
INCLUDING THE RIGHT TO MAINTAIN A COURT ACTION, THE RIGHT TO A JURY TRIAL, THE
RIGHT TO PARTICIPATE IN ANY FORM OF CLASS OR REPRESENTATIVE CLAIM, AND THE RIGHT
TO ENGAGE IN DISCOVERY EXCEPT AS PROVIDED IN THE AAA RULES. OTHER RIGHTS THAT
YOU OR COURSERA WOULD HAVE IN COURT ALSO MAY NOT BE AVAILABLE IN ARBITRATION.


16. GENERAL TERMS

REVISIONS TO THE TERMS

We reserve the right to revise the Terms at our sole discretion at any time. Any
revisions to the Terms will be effective immediately upon posting by us. For any
material changes to the Terms, we will take reasonable steps to notify you of
such changes, via a banner on the website, email notification, another method,
or combination of methods. In all cases, your continued use of the Services
after publication of such changes, with or without notification, constitutes
binding acceptance of the revised Terms.

SEVERABILITY; WAIVER

If it turns out that a particular provision of these Terms is not enforceable,
this will not affect any other terms. If you do not comply with these Terms, and
we do not take immediate action, this does not indicate that we relinquish any
rights that we may have (such as taking action in the future).

CONTENT PROVIDERS

Our Content Providers and integrated service providers are third party
beneficiaries of the Terms and may enforce those provisions of the Terms that
relate to them.

NOTICE FOR CALIFORNIA USERS

Under California Civil Code Section 1789.3, California website users are
entitled to the following specific consumer rights notice: The Complaint
Assistance Unit of the Division of Consumer Services of the California
Department of Consumer Affairs may be contacted in writing at 1625 N. Market
Blvd., Suite S-202, Sacramento, California 95834, or by telephone at (800)
952-5210.


17. REFERENCED POLICIES

 * Acceptable Use Policy
 * Copyright and Trademark Infringement Policy
 * Refund Policy
 * Honor Code

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ACCEPTABLE USE POLICY

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Effective: January 1, 2023.

Our mission is to provide universal access to the world’s best education. We
believe strongly in preserving free speech and expression for our users as well
as academic freedom for our Content Providers and instructors. We also want to
make sure that all of our users and instructors feel safe and comfortable while
using our Services. We have drafted this policy to ensure that people understand
and follow the rules when participating in our online community and otherwise
using our Services.

We may remove or edit inappropriate content or activity identified by or
reported to us. We may separately suspend, disable, or terminate a user's access
to all or part of the Services.

1. YOU ARE PROHIBITED FROM USING OUR SERVICES TO SHARE CONTENT THAT:

 * Contains illegal content or promotes illegal activities with the intent to
   commit such activities. Please keep in mind that users who are as young as 13
   use Coursera, and we do not allow content that is inappropriate for these
   younger users.
 * Contains credible threats or organizes acts of real-world violence. We don’t
   allow content that creates a genuine risk of physical injury or property
   damage, credibly threatens people or public safety, or organizes or
   encourages harm.
 * Harrasses others. We encourage commentary about people and matters of public
   interest, but abusive or otherwise inappropriate content directed at private
   individuals is not allowed.
 * Violates intellectual property, privacy, or other rights. Do not share
   content that you do not have the right to share, claim content that you did
   not create as your own, or otherwise infringe or misappropriate someone
   else’s intellectual property or other rights. Always attribute materials used
   or quoted by you to the original copyright owner.
 * Spams others. Do not share irrelevant or inappropriate advertising,
   promotional, or solicitation content.
 * Otherwise violates the Coursera Terms of Use.

Please note that specific Content Offerings may have additional rules and
requirements.

2. YOU ALSO AREN'T ALLOWED TO:

 * Do anything that violates local, state, national, or international law or
   breaches any of your contractual obligations or fiduciary duties.
 * Share your password, let anyone besides yourself access your account, or do
   anything that might put your account at risk.
 * Attempt to access any other user's account.
 * Reproduce, transfer, sell, resell, or otherwise misuse any content from our
   Services, unless specifically authorized to do so.
 * Access, tamper with, or use non-public areas of our systems, unless
   specifically authorized to do so.
 * Break or circumvent our authentication or security measures or otherwise test
   the vulnerability of our systems or networks, unless specifically authorized
   to do so.
 * Try to reverse engineer any portion of our Services.
 * Try to interfere with any user, host, or network, for example by sending a
   virus, overloading, spamming, or mail-bombing.
 * Use our Services to distribute malware.
 * Use our Services or any functionality of the Coursera platform for anything
   other than for completing online courses or for pedagogical purposes.
 * Impersonate or misrepresent your affiliation with any person or entity.
 * Encourage or help anyone do any of the things on this list.

3. WITHOUT PRIOR WRITTEN CONSENT FROM US, YOU ALSO AREN'T ALLOWED TO:

 * Visit or use our Services for any form of content, data, or text scraping
   (including but not limited to screen scraping, web harvesting, or web data
   extracting) through manual, mechanical, or automated means including by the
   use of bots or other similar software.
 * Use any content, data, or text in any form in the Services for text or data
   mining purposes, or develop or train any application, software, code, or data
   models including but not limited to generative artificial intelligence or
   other artificial intelligence and machine learning models irrespective of the
   purposes whether commercial or non-commercial.

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COPYRIGHT AND TRADEMARK POLICY

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Effective as of January 1, 2023.

Coursera respects the intellectual property rights of our Content Providers,
instructors, users, and other third parties and expects our users to do the same
when using the Services. We reserve the right to suspend, disable, or terminate
the accounts of users who repeatedly infringe or are repeatedly charged with
infringing the copyrights, trademarks, or other intellectual property rights of
others.

The Digital Millennium Copyright Act of 1998 (the "DMCA") provides recourse for
copyright owners who believe that material appearing on the Internet infringes
their rights under U.S. copyright law. If you would like to read the DMCA,
please visit the U.S. Copyright Office website at
http://www.copyright.gov/legislation/dmca.pdf.

If you believe in good faith that materials on the Coursera platform infringe
your copyright, the DMCA provides that you (or your agent) may send us a notice
requesting that the material be removed or access to it blocked.

The notice must include the following information:

 * the physical or electronic signature of a person authorized to act on behalf
   of the owner of an exclusive right that is allegedly infringed;
 * identification of the copyrighted work claimed to have been infringed (or, if
   multiple copyrighted works located on the platform are covered by a single
   notification, a representative list of such works);
 * identification of the material that is claimed to be infringing or the
   subject of infringing activity, and information reasonably sufficient to
   allow Coursera to locate the material on the platform;
 * the name, address, telephone number, and email address (if available) of the
   complaining party;
 * a statement that the complaining party has a good faith belief that use of
   the material in the manner complained of is not authorized by the copyright
   owner, its agent, or the law; and
 * a statement that the information in the notification is accurate and, under
   penalty of perjury, that the complaining party is authorized to act on behalf
   of the owner of an exclusive right that is allegedly infringed.

Notices must meet the then-current statutory requirements imposed by the DMCA.
Notices and counter-notices with respect to the Services can either be sent:

 * via mail: Copyright Agent, Coursera 381 E. Evelyn Ave Mountain View, CA 94041
 * via email: copyright@coursera.org

We suggest that you consult your legal advisor before filing a notice. Also, be
aware that there can be penalties for false claims under the DMCA.

Coursera also respects the trademark rights of others. Accounts with any other
content that misleads others or violates another's trademark may be updated,
suspended, disabled, or terminated by Coursera in its sole discretion. If you
are concerned that someone may be using your trademark without proper permission
on our Services, please email us at copyright@coursera.org, and we will review
your submission. If we deem appropriate, we may remove the offending content,
warn the individual who posted the content, and/or temporarily or permanently
suspend or disable the individual’s account.

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PAYMENTS AND REFUND POLICY

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Effective as of January 1, 2023.

For details on our refund and cancellation policies, please refer to the
information below. Please note that our policies may differ between offerings,
and payment options may vary. Please also note that we treat violations of our
Terms of Use and Honor Code very seriously, and we have no obligation to offer
refunds to users who violate these or other Coursera policies, even if their
requests are made within the designated refund period. Similarly, we have no
obligation to offer late refunds to users who do not receive a passing mark in a
Content Offering, or who are otherwise unsatisfied with their final grade.

For more information about our refund process, including instructions for
requesting a refund, please visit our Learner Help Center.


1. ONE-TIME PURCHASES

GENERAL REFUNDS

GUIDED PROJECTS

Coursera does not offer refunds for payments made for guided projects.

COURSES AND SPECIALIZATIONS

If you cancel your one-time, paid enrollment for a course or specialization,
Coursera will offer you a complete refund until 14 days after payment, or until
you earn a course certificate for any course in the specialization, whichever is
earlier.

If you pre-enroll and pay for a course or specialization, Coursera will offer
you a complete refund until 14 days after the course or specialization launches
or until you have earned your course or specialization certificate, whichever is
earlier.

REFUNDS FOR CERTIFICATES

GUIDED PROJECTS

If you do not earn your completion certificate within 180 days after registering
for a guided project, your registration will expire and you will need to pay to
re-enroll for the guided project in order to complete the guided project and
earn your completion certificate.

COURSES

Once you have earned a course certificate with your payment, you are not
eligible for a refund even if it is within 14 days. If you do not earn your
course certificate within 180 days, your registration will expire and you will
need to pay to re-enroll for the course.

SPECIALIZATIONS

Unless otherwise indicated as part of the sign-up process, you have one year
after you purchase a specialization to complete the specialization.


2. MONTH-TO-MONTH SPECIALIZATION SUBSCRIPTIONS

GENERAL REFUNDS

Coursera does not offer refunds for payments made on a month-to-month
specialization subscription plan.

REFUNDS FOR TRIALS

To avoid being charged during a free trial period, you must cancel your
subscription before your free trial ends. If you complete a course during the
free trial period, Coursera reserves the right to require you to pay for a
one-month subscription in order to receive a course and/or specialization
certificate.

CANCELLATION

Your subscription will continue on a month-to-month basis unless and until you
cancel or the subscription is suspended or discontinued by Coursera. If you
cancel your subscription, cancellation will be effective at the end of the
current monthly period. You will continue to have access to your subscription
for the remainder of that period, but you will not receive a refund. For
subscriptions to individual specializations, Coursera will automatically
discontinue your subscription at the end of the monthly period during which you
earn a certificate for the specialization.


3. COURSERA LITE AND COURSERA PLUS

GENERAL REFUNDS

To get a full refund of your Coursera Plus subscription payment, submit a refund
request via the Learner Help Center within 14 days of your payment. Refunds will
not be provided if requested after this 14-day period.

REFUNDS FOR TRIALS

Some Coursera Plus subscriptions may have a free trial period instead of a
refund period. If you do not cancel during the free trial, you will be billed
the full amount for the subscription you signed up for and be unable to request
a refund.

REFUNDS FOR UPGRADES

If you upgrade from Coursera Lite to Coursera Plus, you have 14 days from the
date of the upgrade to either not be charged on the next billing date or receive
a refund.

CANCELLATION

Your Coursera Plus subscription will continue for the subscription period
identified at the time of your purchase and then automatically renew unless and
until you cancel your subscription or the subscription is suspended or
discontinued by Coursera. If you cancel your subscription after the refund
period of your subscription, you will continue to have access until the end of
the subscription period and will not be billed for the next billing cycle.


4. DEGREE, MASTERTRACK, AND UNIVERSITY CERTIFICATE PROGRAMS

Refund policies for Degree, MasterTrack, and University Certificate programs are
established and administered by the Content Provider offering the program.
Refund policies are communicated to students by those Content Providers.


5. OTHER PAID SERVICES

Except as described in this Refund Policy or as explicitly stated as part of the
sign-up process for a Service, Coursera has no obligation to provide refunds or
vouchers for any other Services.

Coursera reserves the right to offer refunds at its discretion. Please note that
our policies differ between subscription payments and one-time payments made for
course, specialization, and guided project purchases, and that payment options
may vary from one offering to another. Please also note that we treat violations
of our Terms of Use and Honor Code very seriously, and we have no obligation to
offer refunds to users who violate these or other Coursera policies, even if
their requests are made within the designated refund period. Similarly, we have
no obligation to offer late refunds to users who do not receive a passing mark
in a Content Offering, or who are otherwise unsatisfied with their final grade.

For more information about our refund process, including instructions for
requesting a refund, please visit our Learner Help Center.


6. THIRD PARTY MARKETPLACES

Notwithstanding the foregoing, if you purchase or subscribe for a course,
specialization, guided project, or purchase any other paid Service, through a
third party marketplace (e.g., in-app purchases through the Apple App Store or
purchases made through certain alternative payment services), the refund policy
applicable to that third party marketplace will apply, unless otherwise
explicitly stated by Coursera. Except as otherwise explicitly stated by
Coursera, the third party marketplace will be solely responsible for making
refunds under its refund policy, and Coursera will have no refund obligations.
Coursera disclaims any responsibility or liability related to any third party
marketplace's refund policy or the third party's compliance or noncompliance
with such policy.


7. PROMOTIONAL OFFERS

We may from time to time offer special promotional offers or discounts
(“Offers”). Offer eligibility is determined by Coursera at its sole discretion
and we reserve the right to revoke an Offer in the event that we determine you
are not eligible. Users with an existing Offer may not be eligible for
additional Offers. We may use information such as method of payment or an
account email address used with a Coursera purchase to determine Offer
eligibility. The eligibility requirements and other limitations and conditions
will be disclosed when you sign up for the Offer or in other communications made
available to you.


8. CHANGES TO PRICE AND SUBSCRIPTION PLANS

We reserve the right to change our subscription plans or adjust pricing for our
service or any components thereof in any manner and at any time as we may
determine in our sole and absolute discretion. Except as otherwise expressly
provided for in these Terms, any price changes or changes to your subscription
plan will take effect following notice to you.


9. EUROPEAN USERS RIGHT OF WITHDRAWAL

In addition to the refund policies set forth above, if you have a right of
withdrawal under the relevant laws in your country including any applicable
European Union laws, then:

 * You have a right of withdrawal for a period of 14 days. You may withdraw your
   contract with Coursera for the Services, without giving any reason, and
   without incurring any costs other than those provided for in this clause.
 * The withdrawal period will expire after 14 days from the day that your
   contract was concluded. However, you do not have a right of withdrawal a) if
   the Services have already been fully performed with your prior express
   consent and with your acknowledgement that you will lose your right of
   withdrawal once the Services have been performed by us or b) if the Services
   have begun with your prior express consent and your acknowledgement that you
   will lose your right of withdrawal upon beginning use of the Services.

 * To exercise the right of withdrawal, you should inform us of your decision to
   withdraw by an unequivocal statement (e.g., a letter sent by post or by
   contacting us. You may use the below model form, but it is not obligatory.
   
   Model Withdrawal Form (complete and return this form only if you wish to
   withdraw from the contract)
   
   * To Coursera Europe B.V., Schiphol Boulevard 195, (1118 BG) Schiphol, the
     Netherlands:
   * I/We () hereby give notice that I/We () withdraw from my/our () contract of
     sale for the provision of the following service (),
   * Ordered on ()/received on (),
   * Name of consumer(s),
   * Address of consumer(s),
   * Signature of consumer(s) (only if this form is notified on paper),
   * Date
 * You may also electronically submit the model form or any other unequivocal
   statement to us at https://www.coursera.org/about/contact. You shall have
   exercised your right of withdrawal within the 14-day withdrawal period if the
   communication is sent by you before that period has expired. The exercise of
   the right of withdrawal shall terminate the obligations of the parties to
   perform the contract. If you exercise your right of withdrawal, any ancillary
   contracts shall be automatically terminated.
 * If you withdraw the contract, we shall reimburse to you all payments received
   from you, including, if applicable, the costs of delivery, without undue
   delay and in any event not later than 14 days from the day on which we are
   informed of your decision to rescind this contract in accordance with this
   clause. We will carry out such reimbursement using the same means of payment
   as you used for the initial transaction, unless you have expressly agreed
   otherwise. In any event you do not incur any fees as a result of such
   reimbursement.
 * If you want the Services to begin during the 14-day withdrawal period you
   should make an express request thereto, where you acknowledge that you will
   lose your right of withdrawal once the service has been fully performed. If
   you exercise the right of withdrawal before the Services have been fully
   performed, you shall be liable to pay us reasonable costs, consisting of an
   amount which is in proportion to what has been provided until the time you
   have informed us of the exercise of the right of withdrawal.
 * The burden of proof of exercising the right of withdrawal in accordance with
   this clause shall be on you. Except as provided for in this clause, you shall
   not incur any liability as a consequence of the exercise of the right of
   withdrawal.

--------------------------------------------------------------------------------


HONOR CODE

--------------------------------------------------------------------------------

Effective as of June 28, 2023

All users of learning materials hosted on the Coursera platform are expected to
abide by the following standards to ensure the integrity of learning within
Coursera learning experiences. Learners are expected to familiarize themselves
and comply with the Terms of Use for the Coursera platform and any code of
conduct, academic policy, honor code or or any institution's requirements
associated with programs which a learner has enrolled onto through the Coursera
platform has established.

Academic misconduct undermines the value of Coursera hosted credentials and
devalues the authentic efforts of other learners. Learners who engage in
misconduct are therefore subject to consequences as described below.

Academic misconduct is defined as any activity which circumvents, or attempts to
circumvent, the learning experience provided by the course through violation of
course learning policies or specific policies provided by the instructor or
outlined by the syllabus, or misrepresentation of the authorship or conditions
of completion of course activities. The following standards provide
clarification of the most common types of academic misconduct, but the list is
not exhaustive. Other behavior may constitute academic misconduct in a
particular course or across the Coursera platform.


DEFINITIONS

Work within a Coursera activity - all activity on the Coursera platform
including logins and all course activities is subject to these policies. Work
includes but is not limited to exams, quizzes, peer review activities,
assessments, discussion board contributions, guided projects, and labs.
Furthermore, activities outside the platform that pertain to coursework on the
platform are also covered by these policies.

Unauthorized - activities that violate Coursera’s Terms of Use, course or
platform policies, activities which are illegal, or those activities which
violate academic standards or standards of integrity that a learner on the
Coursera platform should be expected to know are considered to be unauthorized.


VIOLATIONS

 1. Plagiarism: Plagiarism is when you copy or reproduce words, ideas, or any
    other materials from another source without giving credit to the original
    author. Plagiarism also includes the practice of employing or allowing
    another person to alter or revise your work, and then submitting the work as
    your own. Learners may discuss assessments among themselves, or with an
    instructor or tutor, but all assessment submissions must be original works
    done independently by the learner. This includes work paraphrased,
    translated or otherwise modified using automated means. Plagiarism can also
    include self plagiarism, where a learner submits the same work that they had
    already submitted for another assessment or module, where this is not
    disclosed and permitted.

 2. Use of Unauthorized Materials: using or consulting unauthorized materials
    (including electronic materials and generative AI tools including, but not
    limited to, ChatGPT or similar software or applications) or using
    unauthorized equipment or devices on any work within a Coursera activity,
    unless expressly permitted.

 3. Unauthorized collaboration: working together with any person on any work
    within a Coursera activity unless expressly permitted.

 4. Contract cheating: paying, trading, or otherwise getting another person to
    create work for submission to a Coursera course or for work within a
    Coursera activity.

 5. Impersonation: completing work within any Coursera activity (including but
    not limited to exams, assessments, and learning activities) when logged in
    as another user or having another user complete work within a Coursera
    activity when logged in as you; otherwise misrepresenting the authorship of
    work submitted on Coursera.

 6. Unauthorized sharing of resources: making any information about or solutions
    to homework, quizzes, exams, projects, and other assessments available to
    anyone else (except to the extent an assessment explicitly permits sharing
    solutions). This includes both solutions written by you, other learners,
    outside resources, or any solutions provided by the course staff or others.

 7. Fraud: any misrepresentation about the authorship or the conditions under
    which work within a Coursera activity was performed not otherwise specified
    or falsifying any evidence in support of any mitigating circumstances claim.

 8. Other: any other behavior that confers an unfair advantage to you or someone
    else or any activity that attempts to dishonestly improve your results or
    improve or harm the results of others in the performance of work within a
    Coursera activity.


CONSEQUENCES FOR NON-DEGREE PRODUCTS

Coursera will determine relevant sanctions based on the kind of misconduct, the
severity of the behavior, the stakes of the assessment, and any previous history
of misconduct by the user.

No refunds will be issued in the case of any corrective action for such
violations. Honor Code violations will be determined at the sole discretion of
Coursera and Coursera partners. You will be notified if a determination has been
made that you have violated this Honor Code and you will be informed of the
corresponding action to be taken as a result of the violation.


CONSEQUENCES FOR DEGREE PRODUCTS

For Degree, MasterTrack, and University Certificate Programs, consequences are
at the sole discretion of the content provider.

--------------------------------------------------------------------------------


REVISIONS

--------------------------------------------------------------------------------

Below is a list of all the revisions made to the content of our Terms, with
links to view the difference between each revision.

 * 2022-12-17: Updated general formatting of Terms of Use. Clarified and added
   terms specific to Using Coursera. Updated terms specific to Paid Services
   from Coursera. Clarified and added terms specific to Payments and Refund
   Policy.
 * 2021-12-17: Updated terms specific to users based in certain jurisdictions.
   Updated terms specific to Degree, MasterTrack, and University Certificate
   programs. Added terms addressing export laws.
 * 2020-12-18: Updated arbitration language and increased clarity of definitions
 * 2019-12-20: Updated to reflect new product offerings including degrees,
   MasterTrack, and Coursera Plus
 * 2018-07-11: Updated Introduction and Reference Policies for clarification
   purposes.
 * 2018-03-26: Updated refund policy to clarify course and specialization
   purchases. Added links to Cookies Policy
 * 2017-08-22: Updated refund policy to reflect new products and policies
 * 2017-08-08: Updated refund policy to reflect new products and policies
 * 2017-06-28: Updated refund policy to reflect new products and policies
 * 2017-04-11: Updated refund policy to reflect new products and policies
 * 2017-03-13: Updated refund policy to reflect new products and policies
 * 2017-01-19: Updated refund policy to reflect new products and policies
 * 2016-11-01: Updated refund policy to reflect new products, and remove
   references to old platform courses
 * 2015-03-24: Updated refund policy to reflect new products and policies
 * 2015-08-24: Updated refund policy and changed Verified certificate to Course
   certificate
 * 2015-04-03: Updated Terms of Use for Specializations-on-demand, clarification
   and simplification
 * 2014-09-12: Changed 'Terms of Service' to 'Terms of Use'
 * 2014-01-02: Updated and moved privacy policy to a new page
 * 2013-08-17: Added to rules of conduct and permission to use materials
 * 2013-06-13: Added section on e-Readers
 * 2013-06-05: Added section on Partner sites
 * 2013-05-22: Revised Online Certifications section
 * 2013-04-30: Reworded "universities" to "institutions"
 * 2013-02-28: Changed effective dates
 * 2013-01-14: Added sections on Fees/Taxes, Refund Policy, Identity
   Verification
 * 2012-12-22: Removed section on Minnesota students
 * 2012-09-20: Added to Online Certifications section
 * 2012-09-10: Revision to User Materials Submission section
 * 2012-08-30: Added section on Online Education Research
 * 2012-08-28: Minor fixes and typos
 * 2012-08-20: Added section on Minnesota students
 * 2012-08-02: Added link to InCommons agreement

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