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Submitted URL: https://clickeu.actmkt.com/s/055-b7b6a73f-6554-42ac-82ec-4214b21c621e?enr=naahiaduabyaaoqaf4ac6adtaaxaayqanqac2abraaxaayyan...
Effective URL: https://uk.trustpilot.com/review/rutlandfx.com?utm_medium=Trustbox&utm_source=EmailSignature4
Submission: On May 04 via manual from IN — Scanned from GB
Effective URL: https://uk.trustpilot.com/review/rutlandfx.com?utm_medium=Trustbox&utm_source=EmailSignature4
Submission: On May 04 via manual from IN — Scanned from GB
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SUGGESTED COMPANIES WORLDWIDE CURRENCIES worldwidecurrencies.com•2.6K reviews 4.9 CURRENCIES DIRECT www.currenciesdirect.com•8.7K reviews 4.9 KEY CURRENCY keycurrency.co.uk•1.5K reviews 4.9 CategoriesBlogLog inFor businesses Log inBlogCategoriesFor businesses Looks like you’re in Germany. Go to the German Trustpilot site 1. 2. Money & Insurance 3. Banking & Money 4. Currency exchange service 5. Rutland FX OverviewReviewsAbout RUTLAND FX REVIEWS 114 • Excellent 4.5 VERIFIED COMPANY In the Currency exchange service category rutlandfx.com Visit this website rutlandfx.com Write a review COMPANY ACTIVITYSEE ALL Claimed profile Replied to 1 out of 1 negative reviews Replies to negative reviews in < 24 hours WRITE A REVIEW REVIEWS4.5 114 total 5-star 96% 4-star 2% 3-star <1% 2-star 0% 1-star <1% -------------------------------------------------------------------------------- Filter SORT: Most relevant AS Alex Shepherd 1 review GB -------------------------------------------------------------------------------- 8 Feb 2023 THIS COMPANY DELIVERED FOR ME WHEN I… This company delivered for me when I needed it the most! I had an urgent payment to make to a supplier for my goods to be released and to avoid paying storage charges, Rutland was able to dispatch the funds the same day and saved me on the exchange rate and also on the fees I would of had to pay to leave my goods for the extra time it would have taken. I cant thank you enough! Date of experience: 08 February 2023 -------------------------------------------------------------------------------- UsefulShare OUR 2022 TRANSPARENCY REPORT HAS LANDED Take a look Laurence 2 reviews GB -------------------------------------------------------------------------------- Updated 18 Jan 2023 Redirected LEARNING FROM A MISTAKE The measure of any business is how they DO / OR DO NOT resolve problems. They "misplaced" a £15 K Payment from us, never arrived with our supplier, got stuck in THEIR banking. Customer care is about sorting out issues, when you do not have issues it is called "providing the service you advertise" It does not matter how many transactions go smoothly it is how your sort out the ones that do not. After lengthy discussion I feel they have learnt something here and hopefully no one else will have this type of problem. Date of experience: 01 November 2022 -------------------------------------------------------------------------------- UsefulShare Reply from Rutland FX 11 Jan 2023 Lawrence, thank you for taking the time to leave your feedback. Rutland FX and it’s banking partners have an obligation to follow the rules and guidance of the Financial Conduct Authority. As a result on some occasions payments meet the criteria to be held for additional screening. The current regulations and the sensitive nature of the screening process mean that we are limited in what information we can share however once the screening process is complete your funds will either be dispatched to the beneficiary as you originally instructed or returned to your bank account. We can only apologise that it is taking longer than you expect. Once we have an update regarding your payment, we will contact you immediately. Many Thanks Rutland FX SR Steve Ross 4 reviews GB -------------------------------------------------------------------------------- 22 Mar 2023 SO EASY AND SIMPLE. So easy and simple. Just what I neeed Date of experience: 21 March 2023 -------------------------------------------------------------------------------- UsefulShare SP Sally P 2 reviews GB -------------------------------------------------------------------------------- 17 Jul 2020 Invited WISH I'D DISCOVERED RUTLAND FX YEARS AGO! Once my account was set up and I could log in to my account everything works so well and easy to follow with clear information. Leigh, who has been my contact at Rutland has been exceptional in assisting me through the account opening process. Great rates, great service and totally smooth transaction. Here's to a long association with Rutland FX. Thank you Date of experience: 17 July 2020 -------------------------------------------------------------------------------- UsefulShare JO Jo 2 reviews GB -------------------------------------------------------------------------------- 11 Mar 2021 Invited GREAT SERVICE FROM LEIGH! Great service from Leigh! He explained everything clearly for our first transaction and we were pleased to obtain a favourable exchange rate using Rutland FX. We recommend this company and will definately be using them again. Date of experience: 11 March 2021 -------------------------------------------------------------------------------- UsefulShare DA David 9 reviews GB -------------------------------------------------------------------------------- 23 Nov 2020 Invited I CAN BUT HIGHLY RECOMMEND THIS COMPANY… I CAN BUT HIGHLY RECOMMEND THIS COMPANY (RUTLAND FX) & FROM MY INITIAL CONTACT THROUGH TO THE TRANSFER OF FUNDS THEY WERE FIRST CLASS - & THEY DID ALL THEY SAID THEY WOULD, THEY WERE VERY COMPETITIVE IN THE MARKET PLACE & I MORE THAN CHECKED THEM OUT BEFORE I DEALT WITH THEM ! I WAS REALLY LOOKED AFTER BY LEIGH & HE IS BETTER THAN FIRST CLASS !! WHAT MORE CAN I SAY ??? & WHILST TYPING - THANK YOU ALL AT RUTLAND FX. Date of experience: 23 November 2020 -------------------------------------------------------------------------------- UsefulShare SE Sean 4 reviews GB -------------------------------------------------------------------------------- 4 Mar 2019 Invited GREAT RATES AND SERVICE! I’ve used RutlandFX on mutilple transactions for my business, and for a small business like myself, I find the service they provide is at its best! With excellent rates too! I dealt with Leigh, who is extremely knowledgeable, and has made most of my transactions a breeze! Date of experience: 04 March 2019 -------------------------------------------------------------------------------- UsefulShare AP Alfie P 1 review GB -------------------------------------------------------------------------------- 19 Apr 2019 Invited NOT ONE WHO USUALLY LEAVE REVIEWS BUT… Not one who usually leave reviews but the service level and professionalism is world class! Leigh really knows his stuff! Very competitive rates, I used rutland Fx for travel and business purposes. Date of experience: 19 April 2019 -------------------------------------------------------------------------------- UsefulShare HE Henley 1 review GB -------------------------------------------------------------------------------- 19 Feb 2019 Invited EXCELLENT SERVICE FROM MY CONTACT AT… Excellent service from my contact at Rutland FX although it took longer than I would have normally expected to set up our account. However all done now so should be plain sailing from now on. Date of experience: 19 February 2019 -------------------------------------------------------------------------------- UsefulShare MA Mark 55 reviews GB -------------------------------------------------------------------------------- Updated 2 Sept 2022 Verified SPAMMERS This company has spammed our company for years... no idea where they got our details from, but the spam is sent to "guessed" email addresses using full names from our Companies House entries. We wondered whether they would ever stop but they continue unabated... today's email is re-forwarding their spam from April for example. Having worked in the City myself for 2 decades I'm surprised any self-respecting FX broker has to rely on spamming potential customers using unverified personal data, either scraped from Companies House or bought from a third party, presumably that's not an FCA-approved method of communicating? EDIT: After I posted the above review, Rutland asked for more details - I provided their sender's name and email address (their own email domain, not a third party marketing company), and my company name. Rutland ignored this and immediately complained to Trustpilot and asked for the review to be removed despite it being accurate and genuine. I provided evidence and Trustpilot verified the review as genuine. As for Rutland's comments below - I'm not clicking on any link in a spam email, that's a great way to get a virus. I already did complain to the sender email about their spam and it was ignored. This review remains a firm 1*!! Date of experience: 30 August 2022 -------------------------------------------------------------------------------- UsefulShare Reply from Rutland FX 31 Aug 2022 Hello Mark, thank you for taking the time to leave your feedback. Rutland FX uses multiple marketing channels including e-mail. All of our e-mail marketing will include a clear opt-out (unsubscribe) button at an appropriate location in the e-mail. If you are unable to locate the unsubscribe button please can you contact marketing@rutlandfx.com or give us a call with the e-mail addresses that you would like us to unsubscribe for you. Many Thanks See Trustpilot reviews directly in your Google searches Get Chrome Extension MC Mark Curran 9 reviews GB -------------------------------------------------------------------------------- 18 Jul 2019 Invited AN EXCELLENT COMPANY TO DEAL WITH simple process clearly explained by Leigh and everything delivered as promised . great person and company to deal with . i will be using them moving forward for all my business requirements Date of experience: 18 July 2019 -------------------------------------------------------------------------------- UsefulShare OF Osvaldo Franco 2 reviews GB -------------------------------------------------------------------------------- 25 Mar 2019 Invited FOREIGN EXCHANGE TRANSACTION Schofield & Smith are very new clients to Rutland FX. Our foreign exchange was handled quickly, and the transaction was executed once the agreed rate had been reached very efficiently. Date of experience: 25 March 2019 -------------------------------------------------------------------------------- UsefulShare MM Mohammed Milhim 1 review GB -------------------------------------------------------------------------------- 28 Feb 2019 Invited VERY TRUSTED COMPANY very trusted company. I worked with them since they established their company, . Since then I have never experianced any problems. I will carry on working with them. Very high customer service. Date of experience: 28 February 2019 -------------------------------------------------------------------------------- UsefulShare JC J. Curley 3 reviews GB -------------------------------------------------------------------------------- 11 Sept 2020 Invited RUTLAND FX We used Rutland FX for a transfer of Euros from the Republic of Ireland. Consultant Leigh Fabian went through the process of setting up an account and he was always at hand to answer any queries. I would not hesitate using and recommending Rutland FX for foreign exchange transactions. Date of experience: 11 September 2020 -------------------------------------------------------------------------------- UsefulShare SF Simon Fitton 1 review GB -------------------------------------------------------------------------------- 21 Mar 2019 Invited DO MANY TRADES WITH THESE GUYS AND… Do many trades with these guys and great communication with Leigh. Good company, i trust their process. If ever there's an issue its sorted promptly. Date of experience: 21 March 2019 -------------------------------------------------------------------------------- UsefulShare MZ Michael Z 1 review PT -------------------------------------------------------------------------------- 20 Feb 2019 Invited LEIGH WAS EXTREMELY GOOD EFFICIENT WITH… Leigh was extremely good efficient with a friendly manner. He gave me the information me the impression nothing was too much trouble. Date of experience: 20 February 2019 -------------------------------------------------------------------------------- UsefulShare TP T 1 review US -------------------------------------------------------------------------------- 14 Jun 2019 I HAVE RECEIVED EXCELLENT SERVICE! I have received excellent service from one of the representatives of this company. Not to mention they have great rates as well! - Taylor P Date of experience: 14 June 2019 -------------------------------------------------------------------------------- UsefulShare LB Leon Baah 2 reviews GB -------------------------------------------------------------------------------- 9 Feb 2022 RUTLAND IS A PLEASURE TO DEAL WITH. Rutland is a pleasure to deal with. Trust worthy and readily available. They will support any size transaction. Date of experience: 09 February 2022 -------------------------------------------------------------------------------- UsefulShare MR ALAN FREEMAN 13 reviews GB -------------------------------------------------------------------------------- 7 Mar 2019 Invited NO COMPLAINTS - ALL GOOD Very helpful - also all went through without delay, with no change in promised exchange rate. As a new customer I had a few queries; these were dealt with promptly and politely. All good Alan Date of experience: 07 March 2019 -------------------------------------------------------------------------------- UsefulShare JN Jason Noah 2 reviews GB -------------------------------------------------------------------------------- 29 Jan 2019 Invited LEIGH ALWAYS OFFERS A GREAT SERVICE Leigh always offers a great service. Quick to respond and gives valuable insights. Good rates and does not like to be beaten on exchange rates. Date of experience: 29 January 2019 -------------------------------------------------------------------------------- UsefulShare Previous12346Next page COMPANY ACTIVITYSEE ALL Claimed profile Replied to 1 out of 1 negative reviews Replies to negative reviews in < 24 hours OUR 2022 TRANSPARENCY REPORT HAS LANDED Take a look ABOUT RUTLAND FX Information provided by various external sources International Payments Institution -------------------------------------------------------------------------------- CONTACT * info@rutlandfx.com * 02030260112 * * 86-90 Paul Street * EC2A 4NE * London * United Kingdom -------------------------------------------------------------------------------- CATEGORY * Currency exchange service PEOPLE WHO LOOKED AT THIS COMPANY ALSO LOOKED AT Worldwide Currencies 2,562 Asking for reviews Currencies Direct 8,735 Claimed Key Currency 1,525 Asking for reviews Suggested companies are based on people’s browsing tendencies. 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