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SUPPORT PORTAL

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KNOWLEDGE BASE


XDI - DESIGNER

xDI - Troubleshooting - Designer 19
 * CANNOT OPEN A WORKSPACE
 * STAMBIA DESIGNER DOES NOT START
 * STAMBIA DESIGNER DOES NOT PROMPT FOR WORKSPACE ON STARTUP
 * Plugin error in the Designer's views
 * ERROR WHEN WORKING WITH FILE: FILEDRIVERSTATEMENT::EXECUTEQUERY, ERROR
   OPENING THE FILE

See all 19 articles
xDI - How To - Designer 13
 * Execution Conditions based on Database values
 * Change Data Capture (CDC) Overview
 * Rejecting data not existing in another table
 * Using the Execute Delivery action
 * Special characters in SQL Parameters action

See all 13 articles


XDI - RUNTIME

xDI - Troubleshooting - Runtime 12
 * SQLEXCEPTION " UNSUPPORTED MAJOR.MINOR VERSION 52.0" WHEN CONNECTING TO A
   JDBC DATABASE
 * DB2 LOG DATABASE: SESSIONS CANNOT BE DELETED
 * RUNTIME AS A WINDOWS SERVICE NOT STARTING
 * ERROR "ERROR DURING LOG INITIALIZATION" WHEN RUNTIME IS STARTING UP
 * Error "FileNotFoundException" when executing deliveries via startdelivery

See all 12 articles
xDI - How To - Runtime 13
 * Log Database - Purging sessions
 * Log Database - Best Practices
 * Monitoring - Java Virtual Machine
 * Cluster - Externalize the client.xml File
 * Configuration - Externalize the Runtime properties folder

See all 13 articles


XDI - ANALYTICS

xDI - Troubleshooting - Analytics 4
 * ANALYTICS DISPLAYS AN HTTP STATUS 500 ERROR
 * ANALYTICS AND TOMCAT NOT RESPONDING
 * ANALYTICS ERRORS AND ISSUES WITH INTERNET EXPLORER 6 OR 7
 * Analytics : Error "Cannot connect to the data source" when adding a Runtime

xDI - How To - Analytics 6
 * Session Reports, Runtimes and Log Databases
 * Configuring Tomcat to authenticate on a LDAP server
 * Profiles, Runtimes, Environments, Log Databases
 * Configuring Tomcat to authenticate with SAML
 * Moving an Analytics installation to another Server

See all 6 articles


XDI - COMPONENTS AND TECHNOLOGIES

xDI - Troubleshooting - Components and Technologies 13
 * Web Services - SSL Handshake Error
 * Web Services - Error SSL When Reversing a WSDL
 * Excel - ERROR "CHILDREN LIST ERROR" WHEN REVERSING AN EXCEL DOCUMENT
 * FTP - FTPS SERVER ON WINDOWS SERVER IIS: FTPGET OR FTPPUT DOES NOTHING
 * HSQL - ERROR "JAVA.SQL.SQLEXCEPTION: STATEMENT IS NOT IN BATCH MODE" WHEN
   LOADING DATA INTO HSQL

See all 13 articles
xDI - How To - Components and Technologies 22
 * File - Adding End Character CR+LF
 * File - Automatically Delete Useless Files
 * File - Retrieve The Line Number in a Flat File
 * File - Unload Data to Multiple Files
 * FTP - Download Files From SFTP Server

See all 22 articles


XDI - ARCHITECTURE

xDI - Troubleshooting - Architecture 1
 * ERROR "CLASS NOT FOUND" OR "METHOD NOT FOUND" WHEN EXECUTING A MAPPING OR A
   PROCESS

xDI - How To - Architecture 4
 * Deployment - Build Packages in Command Line
 * CONFIGURING JAVA FOR CERTIFICATES AND SSL
 * Producing Java Thread Dumps and Java Heap Dumps
 * MacAddress: utility for listing a machine's MAC addresses


XDI KNOWLEDGE BASE

xDI Public Knowledge Base - Q/A 54
 * Error "SQL Server returned an incomplete response" when connecting to an Sql
   Server database
 * ERROR "YOU MUST ISSUE THE PBSZ COMMAND PRIOR TO PROT" WHEN CONNECTING TO AN
   FTPS SERVER
 * ERROR 404 WHEN TRYING TO OPEN ANALYTICS
 * Error Java Heap Space when executing a delivery
 * ERROR WHEN TRYING TO SCHEDULE A DELIVERY

See all 54 articles


SUPPORT SERVICES

Users Community Website 4
 * User accounts and download permissions
 * SIGN UP on Semarchy SSO
 * Managing your Account
 * How do I login to the new portal ?

Working with the Support Team 3
 * Contacting the Support Team
 * Managing your support tickets
 * Guidelines for submitting issues to the Support Team


COMMUNITY FORUMS

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