www.inforisktoday.com
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50.56.167.254
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Submitted URL: https://links.ismgcorp.com/MDUxLVpYSS0yMzcAAAGUjxQFo-xIVPnhi7QAHoOE7jMAh5HYUCZx52sY8XJ40qsoAYVGxv6xquSGszcYwpAA_0zjMuw=
Effective URL: https://www.inforisktoday.com/response-remediation-how-cios-reacted-to-outage-a-25818?rf=2024-07-26__ACQ_BIS__Banner_ATN_ART25...
Submission: On July 31 via api from IN — Scanned from DE
Effective URL: https://www.inforisktoday.com/response-remediation-how-cios-reacted-to-outage-a-25818?rf=2024-07-26__ACQ_BIS__Banner_ATN_ART25...
Submission: On July 31 via api from IN — Scanned from DE
Form analysis
13 forms found in the DOMName: browser_notifications —
<form name="browser_notifications" id="bnotifications_form">
<input type="hidden" name="form_token" value="fa19605707326c3b3da360ca337be078bd2f135c5873e86964827d31a5649bf4">
</form>
/search.php
<form action="/search.php">
<input type="hidden" name="form_token" value="fa19605707326c3b3da360ca337be078bd2f135c5873e86964827d31a5649bf4">
<input type="search" name="keywords" placeholder="Search">
<input type="hidden" name="reset" value="1">
<div id="search-icon-over-input">
<i class="fa fa-search"></i>
</div>
</form>
/search.php
<form action="/search.php">
<input type="hidden" name="form_token" value="fa19605707326c3b3da360ca337be078bd2f135c5873e86964827d31a5649bf4">
<input type="search" name="keywords" placeholder="Search">
<input type="hidden" name="reset" value="1">
</form>
Name: newsletter-pop-under-form — POST
<form action="" method="post" id="newsletter-pop-under-form" name="newsletter-pop-under-form" role="form" novalidate="novalidate">
<input type="hidden" name="form_token" value="fa19605707326c3b3da360ca337be078bd2f135c5873e86964827d31a5649bf4">
<input type="hidden" name="source" value="register_daily_newsletter">
<div class="form-group-lg input-group">
<label for="newsletter_email" class="sr-only">Email address</label>
<input class="form-control input-lg input-mobile-xsmall" type="email" id="registration-txt-email" name="email" placeholder="Email address">
<span class="input-group-btn">
<button type="button" id="newsletter_submit_btn1" class="btn btn-primary btn-lg input-mobile-xsmall" onclick="$('#newsletter-pop-under').toggle('blind', {}, 1000);">Submit</button>
</span>
</div>
<p class="top10">By submitting this form you agree to our <a href="/tos" target="_blank">Privacy & GDPR Statement</a></p>
<div id="newsletter-pop-under" style="display: none;">
<div class="form-group col-sm-12 txt-col">
<h6>Please fill out the following fields:</h6>
<input type="text" class="form-control form-text tb-company" id="registration-txt-company" name="inst_name" placeholder="Company" title="Company">
</div>
<div class="form-group ">
<div class="col-sm-6 txt-col">
<input type="text" class="form-control form-text tb-phone" id="registration-text-phone" name="phone" placeholder="Phone" title="Phone">
</div>
<div class="col-sm-6 select-col">
<select class="form-control form-select select-country" id="registration-select-country" name="country">
<option value="">Country</option>
<option value="US">United States</option>
<option value="CA">Canada</option>
<option value="IN">India</option>
<option value="AF">Afghanistan</option>
<option value="AL">Albania</option>
<option value="DZ">Algeria</option>
<option value="AS">American Samoa</option>
<option value="AD">Andorra</option>
<option value="AO">Angola</option>
<option value="AI">Anguilla</option>
<option value="AG">Antigua & Barbuda</option>
<option value="AR">Argentina</option>
<option value="AM">Armenia</option>
<option value="AW">Aruba</option>
<option value="AU">Australia</option>
<option value="AT">Austria</option>
<option value="AZ">Azerbaijan</option>
<option value="BS">Bahamas</option>
<option value="BH">Bahrain</option>
<option value="BD">Bangladesh</option>
<option value="BB">Barbados</option>
<option value="BY">Belarus</option>
<option value="BE">Belgium</option>
<option value="BZ">Belize</option>
<option value="BJ">Benin</option>
<option value="BM">Bermuda</option>
<option value="BT">Bhutan</option>
<option value="BO">Bolivia</option>
<option value="BA">Bosnia & Herzegovina</option>
<option value="BW">Botswana</option>
<option value="BR">Brazil</option>
<option value="VG">British Virgin Islands</option>
<option value="BN">Brunei</option>
<option value="BG">Bulgaria</option>
<option value="BF">Burkina Faso</option>
<option value="BI">Burundi</option>
<option value="KH">Cambodia</option>
<option value="CM">Cameroon</option>
<option value="CV">Cape Verde</option>
<option value="KY">Cayman Islands</option>
<option value="CF">Central African Republic</option>
<option value="TD">Chad</option>
<option value="CL">Chile</option>
<option value="CN">China</option>
<option value="CO">Colombia</option>
<option value="KM">Comoros</option>
<option value="CK">Cook Islands</option>
<option value="CR">Costa Rica</option>
<option value="CI">Côte d’Ivoire</option>
<option value="HR">Croatia</option>
<option value="CU">Cuba</option>
<option value="CY">Cyprus</option>
<option value="CZ">Czechia</option>
<option value="CG">Democratic Republic of the Congo</option>
<option value="DK">Denmark</option>
<option value="DJ">Djibouti</option>
<option value="DM">Dominica</option>
<option value="DO">Dominican Republic</option>
<option value="EC">Ecuador</option>
<option value="EG">Egypt</option>
<option value="SV">El Salvador</option>
<option value="GQ">Equatorial Guinea</option>
<option value="ER">Eritrea</option>
<option value="EE">Estonia</option>
<option value="SZ">Eswatini</option>
<option value="ET">Ethiopia</option>
<option value="FO">Faroe Islands</option>
<option value="FJ">Fiji</option>
<option value="FI">Finland</option>
<option value="FR">France</option>
<option value="GF">French Guiana</option>
<option value="PF">French Polynesia</option>
<option value="GA">Gabon</option>
<option value="GM">Gambia</option>
<option value="GE">Georgia</option>
<option value="DE">Germany</option>
<option value="GH">Ghana</option>
<option value="GI">Gibraltar</option>
<option value="GR">Greece</option>
<option value="GL">Greenland</option>
<option value="GD">Grenada</option>
<option value="GP">Guadeloupe</option>
<option value="GU">Guam</option>
<option value="GT">Guatemala</option>
<option value="GN">Guinea</option>
<option value="GW">Guinea-Bissau</option>
<option value="GY">Guyana</option>
<option value="HT">Haiti</option>
<option value="HN">Honduras</option>
<option value="HK">Hong Kong</option>
<option value="HU">Hungary</option>
<option value="IS">Iceland</option>
<option value="ID">Indonesia</option>
<option value="IR">Iran</option>
<option value="IQ">Iraq</option>
<option value="IE">Ireland</option>
<option value="IL">Israel</option>
<option value="IT">Italy</option>
<option value="JM">Jamaica</option>
<option value="JP">Japan</option>
<option value="JO">Jordan</option>
<option value="KZ">Kazakhstan</option>
<option value="KE">Kenya</option>
<option value="KI">Kiribati</option>
<option value="XK">Kosovo</option>
<option value="KW">Kuwait</option>
<option value="KG">Kyrgyzstan</option>
<option value="LA">Laos</option>
<option value="LV">Latvia</option>
<option value="LB">Lebanon</option>
<option value="LS">Lesotho</option>
<option value="LR">Liberia</option>
<option value="LY">Libya</option>
<option value="LI">Liechtenstein</option>
<option value="LT">Lithuania</option>
<option value="LU">Luxembourg</option>
<option value="MO">Macao</option>
<option value="MG">Madagascar</option>
<option value="MW">Malawi</option>
<option value="MY">Malaysia</option>
<option value="MV">Maldives</option>
<option value="ML">Mali</option>
<option value="MT">Malta</option>
<option value="MH">Marshall Islands</option>
<option value="MQ">Martinique</option>
<option value="MR">Mauritania</option>
<option value="MU">Mauritius</option>
<option value="YT">Mayotte</option>
<option value="MX">Mexico</option>
<option value="FM">Micronesia</option>
<option value="MD">Moldova</option>
<option value="MC">Monaco</option>
<option value="MN">Mongolia</option>
<option value="MS">Montserrat</option>
<option value="MA">Morocco</option>
<option value="MZ">Mozambique</option>
<option value="MM">Myanmar (Burma)</option>
<option value="NA">Namibia</option>
<option value="NR">Nauru</option>
<option value="NP">Nepal</option>
<option value="NL">Netherlands</option>
<option value="NC">New Caledonia</option>
<option value="NZ">New Zealand</option>
<option value="NI">Nicaragua</option>
<option value="NE">Niger</option>
<option value="NG">Nigeria</option>
<option value="NU">Niue</option>
<option value="MK">North Macedonia</option>
<option value="MP">Northern Mariana Islands</option>
<option value="NO">Norway</option>
<option value="OM">Oman</option>
<option value="PK">Pakistan</option>
<option value="PW">Palau</option>
<option value="PA">Panama</option>
<option value="PG">Papua New Guinea</option>
<option value="PY">Paraguay</option>
<option value="PE">Peru</option>
<option value="PH">Philippines</option>
<option value="PL">Poland</option>
<option value="PT">Portugal</option>
<option value="PR">Puerto Rico</option>
<option value="QA">Qatar</option>
<option value="RO">Romania</option>
<option value="RU">Russia</option>
<option value="RW">Rwanda</option>
<option value="WS">Samoa</option>
<option value="SM">San Marino</option>
<option value="ST">São Tomé & Príncipe</option>
<option value="SA">Saudi Arabia</option>
<option value="SN">Senegal</option>
<option value="RS">Serbia</option>
<option value="SC">Seychelles</option>
<option value="SL">Sierra Leone</option>
<option value="SG">Singapore</option>
<option value="SK">Slovakia</option>
<option value="SI">Slovenia</option>
<option value="SB">Solomon Islands</option>
<option value="SO">Somalia</option>
<option value="ZA">South Africa</option>
<option value="KR">South Korea</option>
<option value="ES">Spain</option>
<option value="LK">Sri Lanka</option>
<option value="KN">St. Kitts & Nevis</option>
<option value="LC">St. Lucia</option>
<option value="VC">St. Vincent & Grenadines</option>
<option value="SD">Sudan</option>
<option value="SR">Suriname</option>
<option value="SJ">Svalbard & Jan Mayen</option>
<option value="SE">Sweden</option>
<option value="CH">Switzerland</option>
<option value="SY">Syria</option>
<option value="TW">Taiwan</option>
<option value="TJ">Tajikistan</option>
<option value="TZ">Tanzania</option>
<option value="TH">Thailand</option>
<option value="TP">Timor-Leste</option>
<option value="TG">Togo</option>
<option value="TO">Tonga</option>
<option value="TT">Trinidad & Tobago</option>
<option value="TN">Tunisia</option>
<option value="TR">Turkey</option>
<option value="TM">Turkmenistan</option>
<option value="TC">Turks & Caicos Islands</option>
<option value="TV">Tuvalu</option>
<option value="VI">U.S. Virgin Islands</option>
<option value="UG">Uganda</option>
<option value="UA">Ukraine</option>
<option value="AE">United Arab Emirates</option>
<option value="GB">United Kingdom</option>
<option value="UY">Uruguay</option>
<option value="UZ">Uzbekistan</option>
<option value="VU">Vanuatu</option>
<option value="VA">Vatican</option>
<option value="VE">Venezuela</option>
<option value="VN">Vietnam</option>
<option value="EH">Western Sahara</option>
<option value="YE">Yemen</option>
<option value="ZM">Zambia</option>
<option value="ZW">Zimbabwe</option>
</select>
</div>
</div>
<div class="form-group col-sm-12 select-col top15">
<select class="form-control form-select select-title-level " id="registration-select-title-level" name="title_level" placeholder="Title" title="Title Level">
<option value="">Title Level</option>
<option value="55">Analytics/Architecture/Engineering</option>
<option value="47">Attorney / General Counsel / Counsel</option>
<option value="25">AVP</option>
<option value="50">Board of Director</option>
<option value="58">C - level</option>
<option value="22">C Level - Other</option>
<option value="19">CCO</option>
<option value="15">CEO / President</option>
<option value="16">CFO</option>
<option value="49">Chairperson</option>
<option value="21">CIO</option>
<option value="18">CISO / CSO</option>
<option value="57">CISO/CSO/CIO</option>
<option value="17">COO</option>
<option value="20">CRO</option>
<option value="34">CTO</option>
<option value="26">Director</option>
<option value="23">EVP / SVP / FVP</option>
<option value="53">Head</option>
<option value="54">Healthcare Professional</option>
<option value="60">Manager</option>
<option value="27">Manager / Supervisor</option>
<option value="36">Partner</option>
<option value="56">Specialist/Other</option>
<option value="59">Staff</option>
<option value="24">VP</option>
<option>--Other Title Level--</option>
</select>
</div>
<div class="form-group col-sm-12 select-col" id="newsletter-pop-under-txt-other-title-level-col">
<input type="text" class="form-control form-text tb-other-title-level" style="display: none;" id="newsletter-pop-under-txt-other-title-level" name="title_other" placeholder="Other Title Level" title="Other Title Level">
</div>
<div class="form-group col-sm-12 select-col">
<select class="form-control form-select select-job-function" id="registration-select-job-function" name="job_function" placeholder="Job Function" title="Job Function">
<option value="">Job Function</option>
<option value="48">Anti-Money Laundering (AML)</option>
<option value="21">Audit</option>
<option value="71">BSA</option>
<option value="52">Business Continuity/Disaster Recovery</option>
<option value="45">Business Development</option>
<option value="27">Cashier / Customer Service / Administrative</option>
<option value="19">Clinical Healthcare Professional</option>
<option value="74">Cloud - IT</option>
<option value="73">Cloud - Security</option>
<option value="70">Compliance</option>
<option value="23">Compliance / BSA</option>
<option value="39">Data Management</option>
<option value="42">Debit/Credit Card/Electronic Banking</option>
<option value="24">eCommerce / eBusiness</option>
<option value="11">Executive Management</option>
<option value="14">Finance / Accounting</option>
<option value="12">Founder / Owner</option>
<option value="20">Fraud</option>
<option value="18">HR / Training</option>
<option value="33">Information Security</option>
<option value="16">Information Technology</option>
<option value="26">Legal</option>
<option value="37">Lending</option>
<option value="41">Loss Prevention</option>
<option value="15">Marketing</option>
<option value="35">Network / Systems / Web</option>
<option value="75">Operational Technology</option>
<option value="13">Operations</option>
<option value="69">Others</option>
<option value="54">Policies / Procedures</option>
<option value="43">Product Management</option>
<option value="47">Project</option>
<option value="65">Regulatory Affairs</option>
<option value="22">Risk Management</option>
<option value="25">Sales</option>
<option value="17">Security / Privacy</option>
<option value="57">Vendor Management</option>
<option>--Other Job Function--</option>
</select>
</div>
<div class="form-group col-md-12 select-col" id="newsletter-pop-under-txt-other-job-function-col">
<input type="text" class="form-control form-text tb-other-job-function" style="display: none;" id="newsletter-pop-under-txt-other-job-function" name="job_other" placeholder="Other Job Function" title="Other Job Function">
</div>
<div class="col-md-12" id="newsletter-pop-under-subscription-preferences">
<h6>Subscription Preferences:</h6>
</div>
<div class="form-group row">
<div class="col-md-4 chk-col">
<div class="col-xs-4 col-sm-2 col-md-3">
<label class="checkbox-inline text-nowrap" for="pop_IR_enews1">
<input type="checkbox" class="enews_option" name="IR_enews" id="pop_IR_enews1" checked="">InfoRiskToday</label>
</div>
</div>
<div class="col-md-8 chk-col">
<div class="col-xs-7 col-sm-2 col-xs-offset-1 col-md-3">
<label class="checkbox-inline text-nowrap" for="pop_DBT_enews1">
<input type="checkbox" class="enews_option" name="DBT_enews" id="pop_DBT_enews1" checked="">DataBreachToday</label>
</div>
</div>
</div>
<div class="form-group row newletter-pop-under-prefs">
<div class="col-md-4 chk-col">
<div class="col-xs-4 col-sm-2 col-md-3 chk-col-lv2">
<label class="checkbox-inline text-nowrap" for="pop_CAIS_enews1">
<input type="checkbox" class="enews_option" name="CAIS_enews" id="pop_CAIS_enews1" checked="">CareersInfoSecurity</label>
</div>
</div>
</div>
<div class="text-center">
<button type="submit" class="btn btn-primary" id="newsletter_submit_btn2">Subscribe</button>
</div>
</div>
</form>
<form action="" class="">
<input type="hidden" name="form_token" value="fa19605707326c3b3da360ca337be078bd2f135c5873e86964827d31a5649bf4">
<h4 class="title" style="padding-left: 0;">Newsletter</h4>
<div class="form-group input-group">
<label for="email_footer" class="sr-only">Email address</label>
<input type="email" id="email_footer" class="form-control" placeholder="Email">
<span class="input-group-btn">
<button class="btn btn-primary pull-right" type="button" onclick="$('#newsletter-register-modal-txt-email').val($('#email_footer').val());$('#modalNewsletterRegister').modal('show');">Sign up</button>
</span>
</div>
<small>By submitting this form you agree to our <a href="/tos" target="_blank">Privacy & GDPR Statement</a></small>
</form>
<form id="newsletter-register-modal-form" role="form" novalidate="novalidate">
<input type="hidden" name="form_token" value="fa19605707326c3b3da360ca337be078bd2f135c5873e86964827d31a5649bf4">
<input type="hidden" name="source" value="register_newsletter">
<div class="form-group col-md-12 text-col">
<h6>Please fill out the following fields<br> (All fields required):</h6>
<input type="email" class="form-control form-text tb-email" id="newsletter-register-modal-txt-email" name="email" placeholder="Email" title="Email">
</div>
<div class="form-group col-md-12 txt-col">
<input type="text" class="form-control form-text tb-company" id="newsletter-register-modal-txt-company" name="inst_name" placeholder="Company" title="Company">
</div>
<div class="form-group ">
<div class="col-md-6 txt-col ">
<input type="text" class="form-control form-text tb-phone" id="newsletter-register-modal-txt-phone" name="phone" placeholder="Phone" title="Phone">
</div>
</div>
<div class="form-group ">
<div class="col-md-6 select-col ">
<select class="form-control form-select select-country" id="newsletter-register-modal-select-country" name="country">
<option value="">Country</option>
<option value="US">United States</option>
<option value="CA">Canada</option>
<option value="IN">India</option>
<option value="AF">Afghanistan</option>
<option value="AL">Albania</option>
<option value="DZ">Algeria</option>
<option value="AS">American Samoa</option>
<option value="AD">Andorra</option>
<option value="AO">Angola</option>
<option value="AI">Anguilla</option>
<option value="AG">Antigua & Barbuda</option>
<option value="AR">Argentina</option>
<option value="AM">Armenia</option>
<option value="AW">Aruba</option>
<option value="AU">Australia</option>
<option value="AT">Austria</option>
<option value="AZ">Azerbaijan</option>
<option value="BS">Bahamas</option>
<option value="BH">Bahrain</option>
<option value="BD">Bangladesh</option>
<option value="BB">Barbados</option>
<option value="BY">Belarus</option>
<option value="BE">Belgium</option>
<option value="BZ">Belize</option>
<option value="BJ">Benin</option>
<option value="BM">Bermuda</option>
<option value="BT">Bhutan</option>
<option value="BO">Bolivia</option>
<option value="BA">Bosnia & Herzegovina</option>
<option value="BW">Botswana</option>
<option value="BR">Brazil</option>
<option value="VG">British Virgin Islands</option>
<option value="BN">Brunei</option>
<option value="BG">Bulgaria</option>
<option value="BF">Burkina Faso</option>
<option value="BI">Burundi</option>
<option value="KH">Cambodia</option>
<option value="CM">Cameroon</option>
<option value="CV">Cape Verde</option>
<option value="KY">Cayman Islands</option>
<option value="CF">Central African Republic</option>
<option value="TD">Chad</option>
<option value="CL">Chile</option>
<option value="CN">China</option>
<option value="CO">Colombia</option>
<option value="KM">Comoros</option>
<option value="CK">Cook Islands</option>
<option value="CR">Costa Rica</option>
<option value="CI">Côte d’Ivoire</option>
<option value="HR">Croatia</option>
<option value="CU">Cuba</option>
<option value="CY">Cyprus</option>
<option value="CZ">Czechia</option>
<option value="CG">Democratic Republic of the Congo</option>
<option value="DK">Denmark</option>
<option value="DJ">Djibouti</option>
<option value="DM">Dominica</option>
<option value="DO">Dominican Republic</option>
<option value="EC">Ecuador</option>
<option value="EG">Egypt</option>
<option value="SV">El Salvador</option>
<option value="GQ">Equatorial Guinea</option>
<option value="ER">Eritrea</option>
<option value="EE">Estonia</option>
<option value="SZ">Eswatini</option>
<option value="ET">Ethiopia</option>
<option value="FO">Faroe Islands</option>
<option value="FJ">Fiji</option>
<option value="FI">Finland</option>
<option value="FR">France</option>
<option value="GF">French Guiana</option>
<option value="PF">French Polynesia</option>
<option value="GA">Gabon</option>
<option value="GM">Gambia</option>
<option value="GE">Georgia</option>
<option value="DE">Germany</option>
<option value="GH">Ghana</option>
<option value="GI">Gibraltar</option>
<option value="GR">Greece</option>
<option value="GL">Greenland</option>
<option value="GD">Grenada</option>
<option value="GP">Guadeloupe</option>
<option value="GU">Guam</option>
<option value="GT">Guatemala</option>
<option value="GN">Guinea</option>
<option value="GW">Guinea-Bissau</option>
<option value="GY">Guyana</option>
<option value="HT">Haiti</option>
<option value="HN">Honduras</option>
<option value="HK">Hong Kong</option>
<option value="HU">Hungary</option>
<option value="IS">Iceland</option>
<option value="ID">Indonesia</option>
<option value="IR">Iran</option>
<option value="IQ">Iraq</option>
<option value="IE">Ireland</option>
<option value="IL">Israel</option>
<option value="IT">Italy</option>
<option value="JM">Jamaica</option>
<option value="JP">Japan</option>
<option value="JO">Jordan</option>
<option value="KZ">Kazakhstan</option>
<option value="KE">Kenya</option>
<option value="KI">Kiribati</option>
<option value="XK">Kosovo</option>
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<div class="col-md-12">
<h6>Subscription Preferences:</h6>
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<button type="submit" class="btn btn-primary" id="newsletter_popup_submit_btn">Subscribe</button>
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Name: request-share-modal —
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Name: asset-email-share-modal —
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<a href="https://www.inforisktoday.com/response-remediation-how-cios-reacted-to-outage-a-25818" class="asset-link">https://www.inforisktoday.com/response-remediation-how-cios-reacted-to-outage-a-25818</a>
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<p> Just to prove you are a human, please solve the equation:<br>
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</p>
<input type="text" class="form-control" id="request-share-txt-captcha" name="challenge_answer" placeholder="Answer" title="Challenge Answer">
</div>
<button type="submit" id="assetEmailSubmit" class="btn btn-primary pull-right">Send Email</button>
</form>
<form id="registration-modal">
<input type="hidden" name="form_token" value="fa19605707326c3b3da360ca337be078bd2f135c5873e86964827d31a5649bf4">
<div class="col-sm-8">
<h4>Register with an ISMG account</h4>
<div class="row">
<div class="col-xs-6">
<div class="form-group">
<input type="text" class="form-control " id="registration-txt-first-name" name="name_first" placeholder="First name" title="First name">
</div>
</div>
<div class="col-xs-6">
<div class="form-group">
<input type="text" class="form-control " id="registration-txt-last-name" name="name_last" placeholder="Last name" title="Last name">
</div>
</div>
</div>
<div class="form-group">
<input type="text" class="form-control " id="registration-txt-company" name="inst_name" placeholder="Company" title="Company">
</div>
<div class="form-group">
<input type="text" class="form-control" id="registration-text-phone" name="phone" placeholder="Phone" title="Phone">
</div>
<div class="form-group">
<input type="email" class="form-control " id="registration-txt-email" name="email" placeholder="Email" title="Email">
</div>
<div class="form-group">
<input type="password" class="form-control " id="registration-txt-password" name="password1" placeholder="Password" title="Password">
<small>Password must have a minimum of 6 characters</small>
</div>
<!-- Multiple Checkboxes (inline) -->
<div class="form-group row bot5">
<label class="col-xs-12 control-label" for="chk_stp1">Email Newsletters</label>
</div>
<div class="col-xs-6">
<div class="row">
<label class="checkbox-inline" for="chk_stp1-1"><input type="checkbox" name="IR_enews" id="chk_stp1-1" value="1">InfoRiskToday</label>
</div>
<div class="row">
<label class="checkbox-inline" for="chk_stp1-1"><input type="checkbox" name="DBT_enews" id="chk_stp1-2" value="2">DataBreachToday</label>
</div>
<div class="row">
<label class="checkbox-inline" for="chk_stp1-1"><input type="checkbox" name="CAIS_enews" id="chk_stp1-3" value="3">CareersInfoSecurity</label>
</div>
</div>
<div class="col-xs-6">
<div class="row">
<label class="checkbox-inline" for="chk_stp1-1"><input type="checkbox" name="BIS_enews" id="chk_stp1-1" value="1">BankInfoSecurity</label>
</div>
<div class="row">
<label class="checkbox-inline" for="chk_stp1-1"><input type="checkbox" name="CUIS_enews" id="chk_stp1-2" value="2">CUInfoSecurity</label>
</div>
<div class="row">
<label class="checkbox-inline" for="chk_stp1-1"><input type="checkbox" name="GIS_enews" id="chk_stp1-3" value="3">GovInfoSecurity</label>
</div>
<div class="row">
<label class="checkbox-inline" for="chk_stp1-1"><input type="checkbox" name="HIS_enews" id="chk_stp1-4" value="4">HealthcareInfoSecurity</label>
</div>
</div>
<div style="clear:both;"></div>
<hr class="top10 bot10">
<div class="form-group pull-right" style="display:inline-block">
<button type="submit" id="registration-btn-submit" class="btn btn-primary">Register</button>
</div>
<small>By submitting this form you agree to our <a href="/tos" target="_blank">Privacy & GDPR Statement</a></small>
</div>
<div class="col-sm-4">
<hr class="visible-xs-block">
<h4>Already have an<br>ISMG account?</h4>
<p><a href="javascript:void(0)" onclick="$('#modalRegister').modal('hide');$('#modalSigninISMG').modal('show');">Sign in now <i class="fa fa-angle-right"></i></a></p>
<hr>
<p>Need help registering?<br>
<a href="javascript:void(0)" onclick="$('#modalContactSupport').modal('show');">Contact support <i class="fa fa-angle-right"></i></a>
</p>
</div>
</form>
<form id="registration-additional-info">
<input type="hidden" name="form_token" value="fa19605707326c3b3da360ca337be078bd2f135c5873e86964827d31a5649bf4">
<h3>Thank you for registering with ISMG</h3>
<p>Complete your profile and stay up to date</p>
<div class="form-group">
<select class="form-control" id="registration-select-title-level" name="title_level" placeholder="Title Level" title="Title Level">
<option value="">Title Level</option>
<option value="55">Analytics/Architecture/Engineering</option>
<option value="47">Attorney / General Counsel / Counsel</option>
<option value="25">AVP</option>
<option value="50">Board of Director</option>
<option value="58">C - level</option>
<option value="22">C Level - Other</option>
<option value="19">CCO</option>
<option value="15">CEO / President</option>
<option value="16">CFO</option>
<option value="49">Chairperson</option>
<option value="21">CIO</option>
<option value="18">CISO / CSO</option>
<option value="57">CISO/CSO/CIO</option>
<option value="17">COO</option>
<option value="20">CRO</option>
<option value="34">CTO</option>
<option value="26">Director</option>
<option value="23">EVP / SVP / FVP</option>
<option value="53">Head</option>
<option value="54">Healthcare Professional</option>
<option value="60">Manager</option>
<option value="27">Manager / Supervisor</option>
<option value="36">Partner</option>
<option value="56">Specialist/Other</option>
<option value="59">Staff</option>
<option value="24">VP</option>
<option>--Other Title Level--</option>
</select>
</div>
<div class="form-group">
<input type="text" class="form-control" style="display: none;" id="registration-txt-title-level-other" name="title_other" placeholder="Title Level (other)" title="Title Level (other)">
</div>
<div class="form-group">
<select class="form-control " id="registration-select-job-function" name="job_function" title="Job Function">
<option value="">Job Function</option>
<option value="48">Anti-Money Laundering (AML)</option>
<option value="21">Audit</option>
<option value="71">BSA</option>
<option value="52">Business Continuity/Disaster Recovery</option>
<option value="45">Business Development</option>
<option value="27">Cashier / Customer Service / Administrative</option>
<option value="19">Clinical Healthcare Professional</option>
<option value="74">Cloud - IT</option>
<option value="73">Cloud - Security</option>
<option value="70">Compliance</option>
<option value="23">Compliance / BSA</option>
<option value="39">Data Management</option>
<option value="42">Debit/Credit Card/Electronic Banking</option>
<option value="24">eCommerce / eBusiness</option>
<option value="11">Executive Management</option>
<option value="14">Finance / Accounting</option>
<option value="12">Founder / Owner</option>
<option value="20">Fraud</option>
<option value="18">HR / Training</option>
<option value="33">Information Security</option>
<option value="16">Information Technology</option>
<option value="26">Legal</option>
<option value="37">Lending</option>
<option value="41">Loss Prevention</option>
<option value="15">Marketing</option>
<option value="35">Network / Systems / Web</option>
<option value="75">Operational Technology</option>
<option value="13">Operations</option>
<option value="69">Others</option>
<option value="54">Policies / Procedures</option>
<option value="43">Product Management</option>
<option value="47">Project</option>
<option value="65">Regulatory Affairs</option>
<option value="22">Risk Management</option>
<option value="25">Sales</option>
<option value="17">Security / Privacy</option>
<option value="57">Vendor Management</option>
<option>--Other Job Function--</option>
</select>
</div>
<div class="form-group">
<input type="text" class="form-control" style="display: none;" id="registration-txt-job-function-other" name="job_other" placeholder="Job function (other)" title="Job function (other)">
</div>
<div class="form-group">
<select class="form-control" id="registration-select-country" name="country" title="Country">
<option value="">Country</option>
<option value="US">United States</option>
<option value="CA">Canada</option>
<option value="IN">India</option>
<option value="AF">Afghanistan</option>
<option value="AL">Albania</option>
<option value="DZ">Algeria</option>
<option value="AS">American Samoa</option>
<option value="AD">Andorra</option>
<option value="AO">Angola</option>
<option value="AI">Anguilla</option>
<option value="AG">Antigua & Barbuda</option>
<option value="AR">Argentina</option>
<option value="AM">Armenia</option>
<option value="AW">Aruba</option>
<option value="AU">Australia</option>
<option value="AT">Austria</option>
<option value="AZ">Azerbaijan</option>
<option value="BS">Bahamas</option>
<option value="BH">Bahrain</option>
<option value="BD">Bangladesh</option>
<option value="BB">Barbados</option>
<option value="BY">Belarus</option>
<option value="BE">Belgium</option>
<option value="BZ">Belize</option>
<option value="BJ">Benin</option>
<option value="BM">Bermuda</option>
<option value="BT">Bhutan</option>
<option value="BO">Bolivia</option>
<option value="BA">Bosnia & Herzegovina</option>
<option value="BW">Botswana</option>
<option value="BR">Brazil</option>
<option value="VG">British Virgin Islands</option>
<option value="BN">Brunei</option>
<option value="BG">Bulgaria</option>
<option value="BF">Burkina Faso</option>
<option value="BI">Burundi</option>
<option value="KH">Cambodia</option>
<option value="CM">Cameroon</option>
<option value="CV">Cape Verde</option>
<option value="KY">Cayman Islands</option>
<option value="CF">Central African Republic</option>
<option value="TD">Chad</option>
<option value="CL">Chile</option>
<option value="CN">China</option>
<option value="CO">Colombia</option>
<option value="KM">Comoros</option>
<option value="CK">Cook Islands</option>
<option value="CR">Costa Rica</option>
<option value="CI">Côte d’Ivoire</option>
<option value="HR">Croatia</option>
<option value="CU">Cuba</option>
<option value="CY">Cyprus</option>
<option value="CZ">Czechia</option>
<option value="CG">Democratic Republic of the Congo</option>
<option value="DK">Denmark</option>
<option value="DJ">Djibouti</option>
<option value="DM">Dominica</option>
<option value="DO">Dominican Republic</option>
<option value="EC">Ecuador</option>
<option value="EG">Egypt</option>
<option value="SV">El Salvador</option>
<option value="GQ">Equatorial Guinea</option>
<option value="ER">Eritrea</option>
<option value="EE">Estonia</option>
<option value="SZ">Eswatini</option>
<option value="ET">Ethiopia</option>
<option value="FO">Faroe Islands</option>
<option value="FJ">Fiji</option>
<option value="FI">Finland</option>
<option value="FR">France</option>
<option value="GF">French Guiana</option>
<option value="PF">French Polynesia</option>
<option value="GA">Gabon</option>
<option value="GM">Gambia</option>
<option value="GE">Georgia</option>
<option value="DE">Germany</option>
<option value="GH">Ghana</option>
<option value="GI">Gibraltar</option>
<option value="GR">Greece</option>
<option value="GL">Greenland</option>
<option value="GD">Grenada</option>
<option value="GP">Guadeloupe</option>
<option value="GU">Guam</option>
<option value="GT">Guatemala</option>
<option value="GN">Guinea</option>
<option value="GW">Guinea-Bissau</option>
<option value="GY">Guyana</option>
<option value="HT">Haiti</option>
<option value="HN">Honduras</option>
<option value="HK">Hong Kong</option>
<option value="HU">Hungary</option>
<option value="IS">Iceland</option>
<option value="ID">Indonesia</option>
<option value="IR">Iran</option>
<option value="IQ">Iraq</option>
<option value="IE">Ireland</option>
<option value="IL">Israel</option>
<option value="IT">Italy</option>
<option value="JM">Jamaica</option>
<option value="JP">Japan</option>
<option value="JO">Jordan</option>
<option value="KZ">Kazakhstan</option>
<option value="KE">Kenya</option>
<option value="KI">Kiribati</option>
<option value="XK">Kosovo</option>
<option value="KW">Kuwait</option>
<option value="KG">Kyrgyzstan</option>
<option value="LA">Laos</option>
<option value="LV">Latvia</option>
<option value="LB">Lebanon</option>
<option value="LS">Lesotho</option>
<option value="LR">Liberia</option>
<option value="LY">Libya</option>
<option value="LI">Liechtenstein</option>
<option value="LT">Lithuania</option>
<option value="LU">Luxembourg</option>
<option value="MO">Macao</option>
<option value="MG">Madagascar</option>
<option value="MW">Malawi</option>
<option value="MY">Malaysia</option>
<option value="MV">Maldives</option>
<option value="ML">Mali</option>
<option value="MT">Malta</option>
<option value="MH">Marshall Islands</option>
<option value="MQ">Martinique</option>
<option value="MR">Mauritania</option>
<option value="MU">Mauritius</option>
<option value="YT">Mayotte</option>
<option value="MX">Mexico</option>
<option value="FM">Micronesia</option>
<option value="MD">Moldova</option>
<option value="MC">Monaco</option>
<option value="MN">Mongolia</option>
<option value="MS">Montserrat</option>
<option value="MA">Morocco</option>
<option value="MZ">Mozambique</option>
<option value="MM">Myanmar (Burma)</option>
<option value="NA">Namibia</option>
<option value="NR">Nauru</option>
<option value="NP">Nepal</option>
<option value="NL">Netherlands</option>
<option value="NC">New Caledonia</option>
<option value="NZ">New Zealand</option>
<option value="NI">Nicaragua</option>
<option value="NE">Niger</option>
<option value="NG">Nigeria</option>
<option value="NU">Niue</option>
<option value="MK">North Macedonia</option>
<option value="MP">Northern Mariana Islands</option>
<option value="NO">Norway</option>
<option value="OM">Oman</option>
<option value="PK">Pakistan</option>
<option value="PW">Palau</option>
<option value="PA">Panama</option>
<option value="PG">Papua New Guinea</option>
<option value="PY">Paraguay</option>
<option value="PE">Peru</option>
<option value="PH">Philippines</option>
<option value="PL">Poland</option>
<option value="PT">Portugal</option>
<option value="PR">Puerto Rico</option>
<option value="QA">Qatar</option>
<option value="RO">Romania</option>
<option value="RU">Russia</option>
<option value="RW">Rwanda</option>
<option value="WS">Samoa</option>
<option value="SM">San Marino</option>
<option value="ST">São Tomé & Príncipe</option>
<option value="SA">Saudi Arabia</option>
<option value="SN">Senegal</option>
<option value="RS">Serbia</option>
<option value="SC">Seychelles</option>
<option value="SL">Sierra Leone</option>
<option value="SG">Singapore</option>
<option value="SK">Slovakia</option>
<option value="SI">Slovenia</option>
<option value="SB">Solomon Islands</option>
<option value="SO">Somalia</option>
<option value="ZA">South Africa</option>
<option value="KR">South Korea</option>
<option value="ES">Spain</option>
<option value="LK">Sri Lanka</option>
<option value="KN">St. Kitts & Nevis</option>
<option value="LC">St. Lucia</option>
<option value="VC">St. Vincent & Grenadines</option>
<option value="SD">Sudan</option>
<option value="SR">Suriname</option>
<option value="SJ">Svalbard & Jan Mayen</option>
<option value="SE">Sweden</option>
<option value="CH">Switzerland</option>
<option value="SY">Syria</option>
<option value="TW">Taiwan</option>
<option value="TJ">Tajikistan</option>
<option value="TZ">Tanzania</option>
<option value="TH">Thailand</option>
<option value="TP">Timor-Leste</option>
<option value="TG">Togo</option>
<option value="TO">Tonga</option>
<option value="TT">Trinidad & Tobago</option>
<option value="TN">Tunisia</option>
<option value="TR">Turkey</option>
<option value="TM">Turkmenistan</option>
<option value="TC">Turks & Caicos Islands</option>
<option value="TV">Tuvalu</option>
<option value="VI">U.S. Virgin Islands</option>
<option value="UG">Uganda</option>
<option value="UA">Ukraine</option>
<option value="AE">United Arab Emirates</option>
<option value="GB">United Kingdom</option>
<option value="UY">Uruguay</option>
<option value="UZ">Uzbekistan</option>
<option value="VU">Vanuatu</option>
<option value="VA">Vatican</option>
<option value="VE">Venezuela</option>
<option value="VN">Vietnam</option>
<option value="EH">Western Sahara</option>
<option value="YE">Yemen</option>
<option value="ZM">Zambia</option>
<option value="ZW">Zimbabwe</option>
</select>
</div>
<div class="form-group">
<select class="form-control" id="registration-select-state" name="state" placeholder="State/Province" title="State/Province" style="display: none">
<option value="">State/Province</option>
<option value="AK">ALASKA</option>
<option value="AL">ALABAMA</option>
<option value="AR">ARKANSAS</option>
<option value="AZ">ARIZONA</option>
<option value="CA">CALIFORNIA</option>
<option value="CO">COLORADO</option>
<option value="CT">CONNECTICUT</option>
<option value="DC">DISTRICT OF COLUMBIA</option>
<option value="DE">DELAWARE</option>
<option value="FL">FLORIDA</option>
<option value="GA">GEORGIA</option>
<option value="HI">HAWAII</option>
<option value="IA">IOWA</option>
<option value="ID">IDAHO</option>
<option value="IL">ILLINOIS</option>
<option value="IN">INDIANA</option>
<option value="KS">KANSAS</option>
<option value="KY">KENTUCKY</option>
<option value="LA">LOUISIANA</option>
<option value="MA">MASSACHUSETTS</option>
<option value="MD">MARYLAND</option>
<option value="ME">MAINE</option>
<option value="MI">MICHIGAN</option>
<option value="MN">MINNESOTA</option>
<option value="MO">MISSOURI</option>
<option value="MS">MISSISSIPPI</option>
<option value="MT">MONTANA</option>
<option value="NC">NORTH CAROLINA</option>
<option value="ND">NORTH DAKOTA</option>
<option value="NE">NEBRASKA</option>
<option value="NH">NEW HAMPSHIRE</option>
<option value="NJ">NEW JERSEY</option>
<option value="NM">NEW MEXICO</option>
<option value="NV">NEVADA</option>
<option value="NY">NEW YORK</option>
<option value="OH">OHIO</option>
<option value="OK">OKLAHOMA</option>
<option value="OR">OREGON</option>
<option value="PA">PENNSYLVANIA</option>
<option value="RI">RHODE ISLAND</option>
<option value="SC">SOUTH CAROLINA</option>
<option value="SD">SOUTH DAKOTA</option>
<option value="TN">TENNESSEE</option>
<option value="TX">TEXAS</option>
<option value="UT">UTAH</option>
<option value="VA">VIRGINIA</option>
<option value="VT">VERMONT</option>
<option value="WA">WASHINGTON</option>
<option value="WI">WISCONSIN</option>
<option value="WV">WEST VIRGINIA</option>
<option value="WY">WYOMING</option>
</select>
</div>
<div class="form-group">
<input type="text" class="form-control" id="registration-text-address-1" name="address" placeholder="Address" title="Address">
</div>
<div class="form-group">
<input type="text" class="form-control" id="registration-text-address-2" name="subaddress" placeholder="Address 2" title="Address 2">
</div>
<div class="row" style="">
<div class="col-sm-6">
<div class="form-group">
<input type="text" class="form-control" id="registration-text-city" name="city" placeholder="City" title="City">
</div>
</div>
<div class="col-sm-6">
<div class="form-group">
<input type="text" class="form-control" id="registration-text-zip" name="zip" placeholder="ZIP" title="ZIP">
</div>
</div>
</div>
<div class="form-group">
<input type="text" class="form-control" id="registration-text-phone" name="phone" placeholder="Phone" title="Phone">
</div>
<div class="row">
<div class="col-xs-12">
<button type="submit" class="btn btn-primary pull-right" id="registration2-btn-submit">I'm Done</button>
</div>
</div>
</form>
<form id="signin-ismg-modal">
<input type="hidden" name="form_token" value="fa19605707326c3b3da360ca337be078bd2f135c5873e86964827d31a5649bf4">
<input type="hidden" id="additional_action" name="additional_action" value="">
<h4>Sign in with your ISMG account</h4>
<div class="form-group">
<input type="email" required="" class="form-control required email" id="sign-in-ismg-txt-email" name="username" placeholder="Email" title="Email">
</div>
<div class="form-group">
<input type="password" required="" class="form-control required" id="sign-in-ismg-txt-password" name="password" placeholder="Password" title="Password">
</div>
<div class="row bot10">
<div class="col-xs-7"><input type="checkbox" class="pull-left" name="remember" value="1"> Keep me signed in </div>
<div class="col-xs-5 pull-right hidden-xs">
<a hre="#" class="" onclick="$('#modalForgotPassword').modal('show')">Forgot Password?</a>
</div>
</div>
<div class="row">
<div class="col-xs-9 visible-xs">
<a hre="#" class="" onclick="$('#modalForgotPassword').modal('show')">Forgot Password?</a>
</div>
<div class="col-xs-3 col-sm-12">
<button type="submit" class="btn btn-primary btn-lg pull-right" id="sign-in-ismg-submit">Sign in</button>
</div>
</div>
</form>
<form id="forgot-password-modal">
<input type="hidden" name="form_token" value="fa19605707326c3b3da360ca337be078bd2f135c5873e86964827d31a5649bf4">
<div class="row">
<div class="col-md-12">
<h4>Enter your email address to reset your password</h4>
<div class="form-group">
<input type="email" required="" class="form-control required" id="forgot-password-txt-email" name="email" placeholder="Email" title="Email">
</div>
</div>
</div>
<button type="submit" class="btn btn-primary pull-right" id="forgot-password-submit">Submit</button>
</form>
Name: contact-us-modal — POST
<form id="contact-us-modal" name="contact-us-modal" method="POST">
<input type="hidden" name="form_token" value="fa19605707326c3b3da360ca337be078bd2f135c5873e86964827d31a5649bf4">
<input type="hidden" name="register_contact" value="1">
<div class="form-group spacer top15">
</div>
<div class="form-group">
<input type="text" class="form-control" id="contact-txt-name" name="name" placeholder="Your Name" title="Your Name">
</div>
<div class="form-group">
<input type="email" class="form-control" id="contact-txt-email" name="email" placeholder="Email" title="Email">
</div>
<div class="form-group">
<input type="text" class="form-control" id="contact-txt-subject" name="subject" placeholder="Subject" title="Subject">
</div>
<div class="form-group">
<textarea class="form-control" id="contact-txt-message" name="comment" placeholder="Message" title="Message"></textarea>
</div>
<button type="submit" class="btn btn-primary pull-right">Send</button>
</form>
Text Content
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Schwartz • June 20, 2024 -------------------------------------------------------------------------------- See More » Jobs Job Board Post a Job ISMG Network BankInfoSecurity CUInfoSecurity GovInfoSecurity HealthcareInfoSecurity InfoRiskToday CareersInfoSecurity DataBreachToday DeviceSecurity FraudToday PaymentSecurity CIO AIToday OT.today United States United States United Kingdom Europe India Asia Become A Premium Member TRENDING: * Virtual Data Security Summit Available On-Demand• Business Continuity Management / Disaster Recovery , CrowdStrike Outage Updates , Endpoint Security RESPONSE AND REMEDIATION: HOW CIOS REACTED TO IT OUTAGE CIOs Recommend Resilience Strategies in the Wake of Global CrowdStrike Outage Rahul Neel Mani (@rneelmani) , Brian Pereira (creed_digital) • July 22, 2024 * * * * Share Tweet Share * Credit Eligible * * Get Permission * Image: Shutterstock A faulty CrowdStrike Falcon sensor update last Thursday forced 8.5 million Windows PCs to crash and repeatedly reboot, displaying the infamous "blue screen of death." The global outage, arguably the largest ever, disrupted businesses, airports and government agencies. But many CIOs believe the fallout could have been mitigated by investing in comprehensive data resilience strategies that can help restore corrupted data through orchestrated recovery. See Also: OnDemand: Sick of Ever-changing Healthcare Regulations? According to an assessment conducted by supply chain risk resilience company Interos, the outage affected 674,620 direct customer relationships and over 49 million indirectly. While the U.S. was the most disrupted country, with 41% of affected organizations, major ports and air freight hubs across Europe and Asia were also affected. The U.K., Germany, Italy, France, Spain and the Netherlands accounted for 27.68% of affected entities, according to the report. "This is nobody's fault but CrowdStrike’s," said Howard Holton, COO of GigaOm, a leading technology analyst and media company. "While CrowdStrike has committed to helping everyone affected, they have 24,000 customers, all of whom are impacted, so they cannot give each the attention they need. Billions of dollars in damage are being done to those companies from this outage," he wrote in a blog post. To protect Windows systems, CrowdStrike’s Falcon software is installed at the core [kernel] of the operating system. This type of tight integration can cause major problems when updates are not properly tested. "Such incidents are not uncommon in the cybersecurity industry, but this one is particularly damaging because it stems from a QA and testing issue, not a cybersecurity breach," Holton said. "The tight integration between Falcon and the OS made the damage far more widespread and the recovery process far more onerous." CrowdStrike counts nearly 60% of Fortune 500 companies and more than half of the Fortune 1,000 among its clients. Eight of the top 10 financial services firms and an equal number of leading tech companies deploy its services. It also serves six of the top 10 companies in the healthcare sector and seven of the top 10 in the manufacturing sector. Since the issue could not be rectified remotely or automatically - each system has to be manually booted in Safe Mode, and the faulty CrowdStrike file has to be deleted - resolution isn't immediate, but CIOs hope Microsoft and CrowdStrike will expedite a faster restoration. RESPONSE AND REMEDIATION Bennett, Coleman & Co. Ltd., the largest Indian media conglomerate, constituted a crack tech team for brainstorming and identifying the problem. "The damage was significant, and did not have an automated route," CIO Rajeev Batra said. "Almost simultaneously, CrowdStrike detailed a workaround that gave us the confidence to roll it out expediently," he said. "We finally got the systems back on time as the editors resumed their work in the newsrooms pan India." Meanwhile, Microsoft and CrowdStrike appeared to reach out to customers through updates on their blogs providing remedial information for system administrators. In a Microsoft blog post, David Weston, vice president of enterprise and OS security, detailed the remediation plan: "CrowdStrike has helped us develop a scalable solution that will help Microsoft's Azure infrastructure accelerate a fix for CrowdStrike's faulty update. We have also worked with both AWS and GCP to collaborate on the most effective approaches." But when the clock is ticking, global CIOs must assume a dual responsibility, Batra said. They need to assure management and shareholders about quick resolution and minimize damage to business and work closely with their teams, guiding them in several "on the fly decisions." STAGING AND TESTING Enabling automatic updates to production in haste, without testing, can result in disastrous outcomes. Network administrators usually test new updates in sandboxed environments before rolling them out to all systems on their networks. "Lack of good QA practices by CrowdStrike is deeply upsetting. They should have caught this issue in testing before releasing it to the public. The fact that it affected every Windows OS since 2008 is inexcusable," Holton said. Tiian van Zyl, CIO of customer experience management firm DataNoble, said there is always the possibility that testing in sandbox environments "misses things, especially when software is deployed on such a large scale. The real world has so many variables that leave blind spots when we do testing." Sarbjeet Johal, founder and CEO of Stackpane, a technology strategy and research firm based in Silicon Valley, recommended staging process for testing updates. "Microsoft must investigate their processes around how they push updates to the field - some validation must be done in staging area," he said. "It's a wakeup call for global society about its reliance on digital systems." INCIDENT RESPONSE AND BUSINESS CONTINUITY PLAN Incident response teams and plans are immediately activated as part of the disaster recovery and planning strategy - business continuity plan or BCP. The teams do intense triaging to find the root cause of the incident and then prepare detailed reports for the management. These reports are used to update the current incident response plan/BCP - to mitigate impact and risk, should the same incident reoccur. "Ensure your contracts allow you to seek damages, as that may be the only recourse in such situations," Holton said. He advised organizations to prepare for and prevent similar issues by developing and testing their recovery plans. "Consider using a completely different set of security tools for backup and recovery to avoid similar attack vectors. Treat backup and recovery infrastructure as a critical business function and harden it as much as possible,” he said. Ajay Sabhlok, global CIO at Rubrik, said the outage is a "grim reminder about software quality control practices that have human dependencies and despite airtight DevOps processes, may result in bug leakage to production that can wreak havoc." Rubrik is a cloud data management and data security company based in Palo Alto, California. "CIOs of the affected companies could have prevented widespread damage from this incident by investing in comprehensive data resilience that can help restore corrupted data through orchestrated recovery," he said. "Data resilience is a reliable way to protect all data and recover from several disasters such as ransomware, data corruption and natural disasters." LESSONS LEARNED This incident has served as a critical reminder for CIOs to ensure comprehensive data resilience and disaster recovery plans. First, dependency on a single vendor for a security solution is a risky proposition. Sandeep Sen, global CIO of Linde, a leading global industrial gases and engineering company, said the company was able to mitigate the impact of this incident as it uses two separate EDR solutions for plant and office networks. "Organizations might even review the need to separate EDR solutions within the office network, for instance, between servers and users," he said. He advised organizations to "rethink architecture, not the vendor." Subhamoy Chakraborti, CTO of Indian media house ABP, stressed the need for close coordination between functional teams during such incidents. "Stay calm and keep both the users and the senior management informed. Work closely with your teams and coordinate with the tech fraternity to find what others are doing in such a situation," he said. Krishnan Kutty C, general manager of IT at Gammon Engineers and Contractors, one of the largest civil engineering construction companies in India, recommended redesigning the DR architecture to include multiple fallbacks. This may not always be cost-effective, but it can be driven by the business criticality of the application. "Where possible, patching strategy could be redefined wherein latest minus one patch number could be applied instead of applying up to the latest one as soon as it is released," he said. "Security patches are an exception to this as the latest one needs to be updated as soon as it is released to prevent zero-day attacks." * Business Continuity Management / Disaster Recovery * CrowdStrike Outage Updates * Digital Identity * Endpoint Security * Governance & Risk Management * * * * Share Tweet Share * Credit Eligible * * Get Permission * Previous Fake Websites, Phishing Appear in Wake of CrowdStrike Outage Next Microsoft Sees 8.5M Systems Hit by Faulty CrowdStrike Update ABOUT THE AUTHOR RAHUL NEEL MANI Founding Director of Grey Head Media and Vice President of Community Engagement and Editorial, ISMG Neel Mani is responsible for building and nurturing communities in both technology and security domains for various ISMG brands. He has more than 25 years of experience in B2B technology and telecom journalism and has worked in various leadership editorial roles in the past, including incubating and successfully running Grey Head Media for 11 years. Prior to starting Grey Head Media, he worked with 9.9 Media, IDG India and Indian Express. BRIAN PEREIRA Sr. Director - Editorial, ISMG Pereira has nearly three decades of journalism experience. He is the former editor of CHIP, InformationWeek and CISO MAG. He has also written for The Times of India and The Indian Express. -------------------------------------------------------------------------------- YOU MIGHT ALSO BE INTERESTED IN … ONDEMAND PANEL DISCUSSION | PRACTICAL VIEWPOINTS: GLOBAL IT SECURITY COMPLIANCE IN 2022 WHAT'S THE BIG RISK? 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