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Submission: On December 13 via manual from DE — Scanned from US
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Americas * United States - Global * Brasil - Português * Canada - Français * América Latina - Español Asia, Pacific, and Japan * 日本 - 日本語 * 한국 - 한국어 * Australia/NZ - English Europe, Middle East, and Africa * United Kingdom - English * DACH - Deutsch * France - Français * Nederland - Nederlands * España - Español * Italia - Italiano * Products * Platform * Partners * Resources * Company * United States - Global Main menu ContactDemo Get Started * Featured products * By solution * By industry By Workflow * Technology * Employee * Customer * Creator * Finance and supply chain * All Products and Solutions Featured products Featured products * AI Agents Unlock 24/7 productivity with autonomous AI Agents for IT, Customer Service, and more. * IT Service Management Transform service management to boost productivity and maximize ROI. * Workflow Data Fabric Power all your workflows, AI, and analytics with real-time data. * Customer Service Management Deliver great customer service while reducing costs. * IT Operations Management Deliver proactive digital operations with AIOps. * HR Service Delivery Deliver guided journeys and more efficient employee service. * Strategic Portfolio Management Gain insights to move from strategy to business outcomes. * IT Asset Management Optimize technology use and spend over the full IT asset lifecycle. * Security Operations Effectively defend against security threats and attacks. * Field Service Management Reduce field service costs and increase operational efficiency. * App Engine Deliver unique, intelligent workflows quickly and safely. * ServiceNow Impact Increase ROI and maximize value from the ServiceNow platform. Introducing Workflow Data Fabric Discover our breakthrough innovation to unify business and technology data across the enterprise. Learn More By solution Solutions * Cloud Transformation and Enablement Plan, scale, and operate in the cloud. * Customer Service Remove friction, reinvent service, transform experiences. * Cyber Security and Resilience Minimize the risk, impact, and cost of securing your business. * Employee Experience Boost self-service, automate the mundane, empower talent. * Enterprise-wide Risk and Resilience Manage risk enterprise-wide and reduce the chaos of change. * Facilities Management Manage, optimize, and streamline workplace operations. * Finance and Supply Chain Unify people, processes, and systems to get work done. * Global Business Services Optimize all shared services on a single platform. * IT and Digital Operations Anticipate needs with efficient IT and digital operations. * Low Code and Intelligent Automation Maximize business automation with intelligent workflows. By industry Industries * Education Provide exceptional student and staff experiences. * Energy and Utilities Optimize energy and utility operations with modern workflows. * Financial Services Future-proof your financial institution. * Government Accelerate the mission to serve. * Healthcare and Life Sciences Deliver better outcomes and make healthcare more human. * Manufacturing Streamline processes across your entire manufacturing organization. * Nonprofit Help your team work seamlessly and focus on the right things. * Retail Digitize processes to streamline your retail operations. * Service Providers Meet rising expectations with a flexible service provider platform. * Telecommunications, Media, and Technology Fuel growth and lower costs for the digital economy. By Workflow Technology Technology workflows Overview * Technology workflows Automate IT operations to prevent issues and provide scalable services. Products * Business Continuity Management Anticipate and minimize the impact of business disruptions. * Clinical Device Management Automate the installation and service of clinical devices. * Cloud Cost Management Raise visibility and control cloud costs as you automate tasks. * Enterprise Architecture Connect strategic and operational teams on a single intelligent platform to deliver value faster. * Enterprise Asset Management Maximize your return on enterprise assets while minimizing risk. * ESG Management Maximize your ESG strategy, impact, and value. * IT Asset Management Optimize technology use and spend over the full IT asset lifecycle. * IT Operations Management Deliver proactive digital operations with AIOps. * IT Service Management Transform service management to boost productivity and maximize ROI. * Operational Technology Management Protect and manage your operational technology assets. * Privacy Management Enterprise-wide, scalable data privacy governance. * RaptorDB Optimize speed and scale with a database made for ServiceNow workloads. * Security Operations Effectively defend against security threats and attacks. * ServiceNow Cloud Observability Unify event management across cloud-native and traditional IT. * Strategic Portfolio Management Gain insights to move from strategy to business outcomes. * Third-party Risk Management Take control of the third-party risk lifecycle. Employee Employee workflows Overview * Employee workflows Inspire employees with a unified experience that boosts productivity. Products * HR Service Delivery Deliver guided journeys and more efficient employee service. * Legal Service Delivery Accelerate business outcomes through efficient legal operations. * Talent Development Drive productivity and growth by streamlining talent development. * Workplace Service Delivery Optimize space utilization with modern workplace experiences. Customer Customer workflows Overview * Customer workflows Anticipate customer needs and empower them with a simplified experience. Products * Customer Service Management Deliver great customer service while reducing costs. * Field Service Management Reduce field service costs and increase operational efficiency. * Manufacturing Commercial Operations Automate workflows to improve revenue and lower costs for your manufacturing business. * Retail Operations Give frontline retail staff the tools to manage day-to-day ops. * Retail Service Management Deliver great customer experiences and improve retail service ops with AI. * Sales and Order Management Modernize your sales and order lifecycle from lead to cash. Creator Creator workflows Overview * Creator workflows Build low- and no-code workflow apps that connect your enterprise. Products * App Engine Deliver unique, intelligent workflows quickly and safely. * Automation Engine Connect and orchestrate tasks, data, and, workflows. * Integration Hub Connect anything to the ServiceNow platform. Finance and supply chain Finance and supply chain workflows Products * Accounts Payable Operations Streamline processes and pay with confidence and accuracy. * Sourcing and Procurement Operations Simplify the employee purchasing experience. * Supplier Lifecycle Operations Speed supplier onboarding and simplify engagement. All Products and Solutions Get to know the platform * Platform Overview * Latest Release * Workflow Data Fabric * Integrations * ServiceNow Store * Analytics * Security * Trust and Compliance AI AT SERVICENOW * AI Overview * Now Assist * AI Agents * Virtual Agent * Responsible AI * AI Research Introducing AI Agents Enhance your team’s productivity with AI agents that orchestrate workflows, integrations, and data across your business. Learn More For Partners * Partner program * Become a partner * Partner portal Work with a Partner * Partner Finder * Awards Partner information Whether you need help from a ServiceNow partner or would like to become a partner, we offer options to fit your business. Self-Service Resources * Case studies * FAQs * Product documentation * Resource library Events * Event locator * Knowledge * Live demos * Live webinars * World Forums Learn & Build * Developer resources and tools * Grow your skills * On-demand webinars * Training and certification Support * Community * Customer support * Services overview Registration is open for Knowledge 2025 Get ready to put AI to work May 6-8 at the ServiceNow event of the year. Register Now Overview * About * Careers * Leadership * Locations * Investors * Blog * Newsroom * ServiceNow Research Social Responsibility * Diversity, Equity, and Inclusion * Global Impact Grow your skills and RiseUp with ServiceNow Rise up and join the digital revolution. Help fill the need for people with ServiceNow expertise. Get Started PUT AI AGENTS TO WORK FOR PEOPLE The next big leap in AI is here. ServiceNow AI Agents can learn, reason, take action, and make decisions autonomously. And the best part? You’re in control. Explore AI Agents See Demo ServiceNow recognized by Forbes as #2 on the Most Trusted Companies in America list. View List Meet the AI Platform for business transformation Discover ServiceNow AI Agents Enhance your team’s productivity with AI agents that orchestrate workflows, integrations, and data across your business. Watch Demo (2:33) Learn More Explore the ServiceNow AI Platform The Now Platform brings intelligence to every corner of your business to connect and automate the work that moves your business forward. Learn More Introducing Workflow Data Fabric Our breakthrough Workflow Data Fabric makes it easier to connect, understand, and act on data from any source, all on a single AI platform. Watch Demo (3:09) Learn More Transform your business with AI Employees From the smallest moments to the biggest, see how AI can transform employee experiences. HR Service Delivery Workplace Service Delivery All Employee Solutions Customers Reinvent customer service using AI to accelerate self-service, boost agent response, and reduce resolution time. Customer Service Management Field Service Management All Customer Solutions IT Operations Unite on a single platform to deliver resilient digital services, extraordinary experiences, and increased productivity. IT Operations Management IT Service Management All IT Operations Solutions App Development Use GenAI to enhance developer and business expert efficiency. Build apps faster and reduce manual work. App Engine Automation Engine All Automation Solutions Finance and Supply Chain Introduce standardized processes in finance and procurement, reducing costs and simplifying work. Sourcing and Procurement Operations Accounts Payable Operations All Solutions Cyber Security and Risk Improve agility with enhanced cross-team collaboration and protect your business from evolving threats. Security Operations Governance, Risk, and Compliance All Cyber Security Solutions PUT AI TO WORK FOR PEOPLE Explore how our single, intelligent platform puts AI to work across your business, freeing people for work that matters. Learn More See why 85% of the Fortune 500 work with ServiceNow BT enhances service delivery with AI-led operations Telecommunications giant BT Group simplified processes to seamlessly connect people in more than 180 countries. Read Story View All Stories AI leads the charge toward faster dispute management Built by ServiceNow and Visa, a single-AI powered workflow reduces resolution time by 30% for superior cardholder experiences. Learn More The ServiceNow AI platform helps the NHL reach goals faster NHL leverages platform-based solutions to move from reactive to proactive with predictive insights. Read Story View All Stories Delivering automation to every corner of the organization Across 24 races in 21 countries, Aston Martin Aramco Formula One® Team are freeing up team members to focus on the work that matters, finding every advantage both on and off the track. Read Press Release View All Stories Siemens reinvents the employee experience By creating a single experience on the ServiceNow AI platform, Siemens AG brings together 300,000 employees in 180 countries. Read Story View All Stories What’s new at ServiceNow See All News NEWS ServiceNow #2 on Forbes 2025 Most Trusted Companies in America list In Forbes inaugural ranking of the top 300 trusted companies in America, ServiceNow is honored to receive recognition for being ranked #2. View List BLOG ServiceNow a Leader in AI IT Service Management Recognized in the Gartner® Magic Quadrant™ for completeness of vision and execution of ITSM-enhancing AI capabilities. Read Blog REPORT Enterprise AI Maturity Index 2024 The race to put AI to work for people is on—our research report breaks down what it takes to lead the pack. Read AI Assessment NEWS ServiceNow and Microsoft to modernize front-office processes Microsoft Copilot and ServiceNow AI agent collaboration to bring together leading AI offerings. Read Press Release NEWS Forrester named ServiceNow a leader in Task-Centric Automation Software Learn why Forrester named ServiceNow a Leader in the Forrester Wave™, TCAS, Q4 2024. Read Press Release NEWS ServiceNow and AWS expand strategic AI collaboration New connector enables multimodal models developed and trained on Amazon Bedrock to power GenAI workflows on the Now Platform. Read Press Release BLOG ServiceNow named a Leader in Gartner® Magic Quadrant™ Learn why ServiceNow was named a Leader in the 2024 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms. Read Blog BLOG IDC names ServiceNow a Source to Pay Leader ServiceNow has been positioned in the Leaders category of the 2024 IDC MarketScape for worldwide SaaS and cloud-enabled spend orchestration. Read Blog Get started with ServiceNow Contact Us Explore Demos Find a Partner Join Community GET THE LATEST SERVICENOW UPDATES Email Email is not valid Subscribe -------------------------------------------------------------------------------- COMPANY * About * Careers * Locations * Partners * Suppliers * Investors * Code of ethics * Newsroom * Blog * Workflow magazine: Insights and research * Artificial Intelligence SERVICES AND SUPPORT * Services * Now Support portal RESOURCES * Customer stories * ServiceNow Research * Now on Now * Training and certification * User community * Developer portal * Product documentation * Product accessibility * Resource library * What is GenAI MY ACCOUNT * Sign In * Register -------------------------------------------------------------------------------- REQUEST INFO OR SCHEDULE A DEMO Contact Us THE WORLD WORKS WITH SERVICENOW™ * United States - Global Americas * United States - Global * Brasil - Português * Canada - Français * América Latina – Español Asia, Pacific, and Japan * 日本 - 日本語 * 한국 - 한국어 * Australia/NZ - English Europe, Middle East, and Africa * United Kingdom - English * DACH - Deutsch * France - Français * Nederland - Nederlands * España - Español * Italia - Italiano * Terms and conditions * GDPR * Privacy statement * Your privacy choices * Cookie policy * Cookie preferences * Sitemap * Business continuity * Accessibility * * © 2024 ServiceNow. 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