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 * Welcome to Alphabot
 * For Individuals
   * Introduction
   * Creating Your Account
   * Entering a raffle
   * Account Settings
      * Social Connections
      * Notifications
      * Communities Settings
      * Signed Wallets
      * Mint Wallets
      * Other Buttons
   
   * Premium Membership
      * Pricing
      * How to get Premium
      * Burn the Ape List NFT for Lifetime Free Premium Membership
 * The Calendar
   * Introduction
   * Project List Page
   * Adding External Wins
   * Adding Project To Calendar
   * Changing Project on Calendar
 * For Teams
   * Introduction
   * Setting Up Your Team
      * Team Name
      * Team Socials
      * Team Members
      * Raffle Templates
      * Loss Multiplier
      * Team Launch Reminders
      * Team Icon
   
   * Team Analytics
   * Team History
   * Subscription
      * How To Get A Subscription
      * Refresh Subscription Status
   
   * Free Plan
   * Collab Management
 * Raffles
   * What is a Raffle?
      * Raffle
      * FCFS
      * Wallet Collection
      * Application
   
   * Creating Your First Raffle
   * Entry Requirements
      * Verified Email
      * Connect Wallet
      * Connect Discord
      * Connect X
      * Connect Telegram
      * Connect Instagram
      * Invite Codes (Applications)
      * Visit a Web Page
      * Generic Requirement
      * Password Protection
      * Captcha
   
   * Post Raffle to Discord
   * Post Raffle to Telegram
   * Using Raffle Templates
   * Raffle Visibility
   * Project Data Source
      * Project Data Fields
      * Adding Project To Database
      * Changing Project Data
   
   * Information For Winners
   * Rerolling Winners
   * Rolling & Finalization
   * Exporting Winners Data
   * Reskinning Raffles
   * Youtube Embed
 * The Bot
   * Discord Bot
      * Discord Bot Setup
      * Daily Mint Schedule (Discord)
      * Entering Raffles on Discord
      * Discord Bot Commands
         * Create Raffles
         * Create Embed
         * Daily Launches
         * Wallet Management
         * Verify
         * Captcha (Private Messages)
         * Raffle Winners
         * Assign Roles in Bulk
   
   * Telegram Bot
      * Telegram Bot Setup
      * Daily Mint Schedule (Telegram)
   
   * Alphabot API
 * BOOST
    * Season 0 (closed)
    * Season 1 (Live)
       * Beef Battles

 * Support
   * Support / Help
   * Suggestions and Ideas
   * FAQ

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On this page
 * 
   ❔ Alphabot fails a raffle requirement, but it shouldn't ❔
 * ❔Alphabot won't post into my Discord channel❔
 * ❔ Does Alphabot work on mobile❔
 * ❔Help, I can't connect my Twitter account on Metamask mobile❔
 * ❔How do I get access to create raffles on Alphabot❔
 * ❔ Is Alphabot safe to connect my wallet to ❔
 * ❔ How does Alphabot verify raffle requirements ❔

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 1. Support


FAQ

❔ ALPHABOT FAILS A RAFFLE REQUIREMENT, BUT IT SHOULDN'T ❔

The first thing to try if you have completed a Discord or Twitter requirement,
but Alphabot is not showing it, is to navigate to your Alphabot profile page,
remove the offending connection, and reconnect. Sometimes Discord and Twitter
OAUTH connection can be lost, refreshing that connection usually fixes these
types of issues. If an NFT requirement is failing, it is possible our backend is
being rate limited. If you wait a minute and try again, it will usually work
properly.

❔ALPHABOT WON'T POST INTO MY DISCORD CHANNEL❔

Alphabot requires certain permissions within the Discord channel in order to
post. When you approve the bot, it asks for these permissions, but since most
channels these days are private you must also ensure it has permissions to View
Channel, Send Messages, and Embed Links in any channels it must post in, not
just globally. Alphabot also checks that the creator of the raffle has at least
Send Messages permission within those channels as well, so make sure your team
members have this permission too.

❔ DOES ALPHABOT WORK ON MOBILE❔

Yes! Besides having a full discord integration that mobile users can use, the
Alphabot website is fully responsive and has several options for connecting to
mobile using Metamask Browser, Wallet Connect, or Coinbase Wallet are common
options. If you're able to access a desktop or laptop, you can also use the
"Mobile Connect" button in the header to easily connect to a non-web3 mobile
browser as well.

❔HELP, I CAN'T CONNECT MY TWITTER ACCOUNT ON METAMASK MOBILE❔

There is a known issue when using Metamask mobile browser and attempting to
connect your Twitter account. The current solution is to use desktop/laptop
browser with Metamask extension, or one of the other supported mobile wallet
connections: Wallet Connect, Fortmatic and Coinbase wallets are supported.

❔HOW DO I GET ACCESS TO CREATE RAFFLES ON ALPHABOT❔

Please see Introduction to get started with creating raffles on Alphabot.

❔ IS ALPHABOT SAFE TO CONNECT MY WALLET TO ❔

Alphabot will never ask for a gas transaction, and will only ever ask for a
read-only signature to verify wallet ownership for the following reasons:

 1. The user is attempting to enter a raffle that has an NFT requirement

 2. The user is trying to modify user profile data

 3. The user is attempting to use advanced functionality like creating raffle

It will never ask to approve a token spend, or any other type of gas transaction
on the blockchain. As such, it has no capability to perform any malicious
activity with your wallet. If you ever see it asking for a gas transaction, it
is possible you have clicked a Phishing link and you should reject it
immediately and verify the url you are visiting is https://www.alphabot.app

Alphabot will store the fact that you signed with your wallet in the session,
which will last for 30 days and will be refreshed with every visit -- so if you
visit once a month, you will never have to sign again. Clearing cookies will
also destroy this session and mean you have to reconnect and sign again.

❔ HOW DOES ALPHABOT VERIFY RAFFLE REQUIREMENTS ❔

 * Alphabot verifies NFT ownership by checking the main account wallet against
   the blockchain

 * For Discord and Twitter, it uses their OAUTH APIs to verify those
   requirements.

 * CAPTCHA requirements are completed in the browser using Google's reCAPTCHA
   technology. In Discord, a simple math question will be need to be answered.

PreviousSuggestions and Ideas

Last updated 1 year ago