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   * Symptom Checker
   
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HOW DO YOU DO HEALTH WHEN
YOU'RE NO LONGER 16?


Get the right health tips with Digital Twin.

No one knows you like your pulse




HOW DO YOU DO HEALTH WHEN
GABI-GABI ANG HATSING?


Check your symptoms with AI chatbot.

No one knows you like your pulse




DO HEALTH


YOUR WAY


Learn more about your body and track your progress. Stay on top of your overall
health and fitness.

No one knows you like your pulse



Why PULSE?

Pulse is a first-of-its-kind health app that provides 24/7 real-time health
information. It empowers you to play an active role in managing your personal
health and wellbeing. Pulse is your new partner in preventing, postponing, and
protecting yourself against the onset of diseases.


HEALTHCHECK



KNOW YOURSELF BETTER

Visualize your health with your very own Digital Twin! Just answer a series of
questions to generate a 3D view of your body. Discover detailed insights into
your current health to help improve your lifestyle.

×
×


SYMPTOM CHECKER



WHAT'S YOUR BODY TELLING YOU?

Can't tell if you've got trangkaso or allergies? Input your symptom and answer
questions so our AI-powered chatbot can analyze your condition and help you
understand your symptom better.




DOWNLOAD NOW.



FAQs

PULSE FAQ

What is PULSE?

PULSE is Pru Life UK’s AI-powered health management app. It aims to empower its
users to take control of their wellbeing with tools like Healthcheck which gives
users a glimpse of their overall health, and Symptom Checker which allows them
to look into what they are currently feeling.

Where can PULSE be downloaded?

PULSE can be downloaded for free through the Google Play Store or the Apple App
Store.

Is PULSE free to download?

Yes, PULSE is free to download.

What if I don’t have an existing PULSE account? Can I avail of the offer?

FREE COVID-19 coverage and personal accident (PA) insurance is available for new
Pulse users as well. Interested consumers may simply download Pulse from the
Google Play Store and the Apple App Store and register for an account and
complete the profile details to avail of the benefit. Only one registration per
user is valid.

Can existing PULSE users also avail of the benefit?

Yes, both new and existing PULSE users are eligible for the FREE COVID-19
protection and Personal Accident (PA) insurance.

If I already have a PULSE account, how can I apply for the benefit?

If you are an existing Pulse user, an in-app notification will be sent to advise
you to begin registration for the FREE COVID-19 coverage and personal accident
(PA) insurance and complete your user profile details and other required
information such as mobile number, occupation, and scanned government ID.

Will there be an extension of the offer?

From launch date, Pru Life UK will constantly monitor the progress of
registrations for this offer. We may consider a possible extension should there
depending on the response from the public.

I have forgotten my password? How do I unlock my account?

Please follow the steps below:

 * Click on 'Forgot Password'.
 * Type the email address registered in Pulse.
 * Wait for the temporary password in your registered email.
 * Log in using the temporary password.
 * Change the temporary password to your preferred password.

My Pulse app does not seem to be working?

 * Ensure you have a stable internet connection.
 * Check Google Play Store or the Apple App Store for updates.
 * Restart your Pulse app and log in.
 * If the problem persists, restart your device. You may also need to uninstall
   and reinstall the app.

Can I update my profile in Pulse (gender, country code, phone number, and email
address?

For now, the following details – gender, country code, phone number, and email
address are not editable in Pulse. These fields will be editable soon.

What are the minimum system requirements to download Pulse?

Your device must have at least iOS version 11 for Apple and OS version 9 for
Android.

I am unable to download the Pulse app or view the Pulse app in Google Play
Store/Apple App Store, what should I do?

Please change the region in Google Play Store or the Apple App Store to the
Philippines, then search Pulse.

For Apple App Store

 * Open the Apple App Store
 * Go to Account
 * Click Apple ID (email address)
 * Click Country/Region
 * Select Philippines

For Google Play Store

 * Open the Play Store app on your Android device.
 * Slide out the left menu and select Account.
 * Check the Country and profiles entry in the menu, if you have access to the
   country-switching option
 * Tap this Country category and select your new country.

If Pulse is still not searchable, please provide the following and send it to to
PRU Customer Action Team at contact.us@prulifeuk.com.ph.

 * Name
 * Email address
 * Date of Birth
 * Phone model
 * OS version
 * Screenshot of the error

My touch ID was not recognized, what can I do about this error?

Please check your mobile device fingerprint security and try again.

© 2020 PULSE ECOSYSTEMS PTE. LTD.

Terms and Conditions Privacy Notice Report a Security Issue
×

PULSE APP TERMS AND CONDITIONS




Effective Date : 3 September 2020 (OPv2.0)

Pulse Ecosystems Pte Ltd, a Singapore company ("PulseCo") provides the Pulse App
on the terms and conditions set out below. By registering for the Pulse App you
enter into an agreement with us as set out in these terms and conditions
("Agreement").

 A. INTRODUCTION
    
    
    The Pulse App is a platform operated by us through which you can access
    certain services, functionalities, features and information ("Pulse
    Services").
    
    If you purchase any insurance products or register to utilise any insurance
    services provided by the Prudential insurance entity (“Pru Local Entity”)
    operating in your territory (see Appendix 2) on Pulse, the Pru Local Entity
    will provide such products and services to you under its own terms and
    conditions and privacy notice.
    
    There are certain Pulse Services that are provided to you by our third party
    partners ("Pulse Partners"). Pulse Partners contract with you directly under
    their own terms and conditions to provide services in their own name.
    
    Pulse Services may include services which are regulated under applicable
    laws. Where relevant, such services will be provided under a licence
    obtained either by PulseCo or a Pulse Partner.
    
    Access to the Pulse App outside your registered jurisdiction ("Home
    Territory") may be restricted or be limited to Pulse Services which were
    tailored to your Home Territory. We may add, change, remove, update or
    otherwise modify the Pulse Services from time to time. We also reserve the
    right to remove or restrict access to any Pulse Services at any time in our
    sole discretion.
    
    Please practice good security in using the Pulse App. For example, the
    device on which you install and access the Pulse App should be password
    protected and set to lock after a short period of inactivity.

 B. REGISTRATION AND PULSE ID
    
    
    In registering for the Pulse App you will have a unique account (a “Pulse
    ID”). Your Pulse ID is valuable, and you are responsible for maintaining its
    confidentiality and security. We are not responsible for any losses arising
    from the unauthorized use of your Pulse ID. Please contact us if you suspect
    your Pulse ID has been compromised.
    
    Unless you have parent or legal guardian consent, you must be age 18 or
    above to create a Pulse ID and use the Pulse App. Pulse IDs for persons
    under 18 can be created by a parent or legal guardian. The parent or legal
    guardian is responsible for ensuring the person complies with this
    Agreement.

 C. INTENT OF PULSE SERVICES
    
    
    Health, Fitness and Wellness
    
    Information, functionality, features and services provided as part of the
    Pulse Services are provided as an information service and for general
    guidance only and may not address all matters relevant to your particular
    circumstances. In providing the Pulse Services, we do not carry on business
    as, manage or hold out to be, a clinic or a professional medical
    practitioner and therefore we do not owe a corresponding duty of care to
    you. Except for telemedicine services where you are consulting a qualified
    medical practitioner or other health related practitioner, in no way are the
    Pulse Services intended to be a personal or medical diagnosis, advice or
    treatment, nor a health-care service or serve as a medical device.
    
    If your symptoms persist, change or worsen, or you are concerned, or you
    think you have a medical emergency, please speak to a doctor, medical health
    care professional or the emergency services immediately.
    
    Any decisions you make in relation to your health should always be made in
    consultation with a doctor or medical health care professional. We disclaim
    all warranties with respect to the output of such information services;
    reliance on any information provided by Pulse Services is solely at your own
    risk.
    
    Where the services is provided by a Pulse Partner or a medical or other
    professional practitioner directly to you, the service is subject to the
    Partner’s terms and conditions and privacy notice.
    
    A word about AI generally
    
    Pulse Services are increasingly AI-enabled and the AI is constantly learning
    and improving. The output from such services are provided by computer
    systems and not a person, and is not tailored to all of your personal
    circumstances. If you feel that the AI is not providing an appropriate or
    correct response, we encourage you to provide feedback to us to help us
    improve the AI.
    
    Reliance on Information
    
    The Pulse Services may include information sourced from third parties for
    your convenience that we have not verified for accuracy or completeness. You
    should seek advice from an appropriately qualified individual before acting
    on any information or services available through the Pulse Services.

 D. SUBSCRIPTION/PULSE ELITE
    
    
    We offer a subscription service called "Pulse Elite" that offers you access
    to premium features, functionalities and content. Any insurance or other
    financial services product which is part of a Pulse Elite subscription is
    provided by either a Pru Local Entity or another licensed insurance or
    financial services provider.
    
    Pulse Elite operates by automatic renewal on a monthly basis. Where you
    purchase a Pulse Elite subscription, you acknowledge and agree that this is
    a recurring payment and your selected payment method will be charged on a
    monthly basis. You may cancel or upgrade your subscription at any time on
    the Pulse Elite Subscription page or Setting page; such changes will take
    effect the day after the last day of the current subscription period. You
    will not be entitled to a refund of any partial subscription periods.
    
    We reserve the right to replace any of the components of Pulse Elite with
    other components that are of a similar nature, feature or value, with
    reasonable prior notice to you.
    
    We reserve the right to change the price of Pulse Elite with reasonable
    prior notice to you. Price changes will take effect at the next monthly
    renewal date following the date of the price change. By continuing to use
    Pulse Elite after the price change takes place, you accept the new price. If
    you do not agree with a price change, you have the right to reject the price
    change by cancelling your subscription for Pulse Elite before the price
    change takes effect on the Pulse Elite subscription page or settings page.
    
    We may offer free sample or trial Pulse Elite subscriptions from time to
    time. You will be automatically charged the monthly fee for the relevant
    Pulse Elite subscription after the trial period ends. You may cancel the
    free sample or trial subscription at any time.
    
    Pulse Elite cannot be shared using family sharing across family members.

 E. 
    
    PULSE PARTNERS
    
    
    
    
    There are certain Pulse Services that are provided to you by Pulse Partners.
    These may include sellers who sells goods and services on the Pulse
    Marketplace, the Health Assessment and Symptom Checker services,
    telemedicine services, pulse wallet in certain territories and other
    services that we may add to the Pulse App from time to time. Such Pulse
    Services may be subject to the Pulse Partners' own terms and conditions
    which will be made available to you prior to you using the relevant service,
    and you will be entering into an agreement with the Pulse Partner on the
    terms they set ("Pulse Partner Terms") which will be separate and
    independent from this Agreement. PulseCo is not a party to, and will not be
    bound by, Pulse Partner Terms. Pulse Partners may charge you for certain
    Pulse Services.
    
    Where Pulse Services are provided to you by a Pulse Partner, the Pulse
    Partner (and not PulseCo) will be solely responsible to you for providing
    the relevant Pulse Services, and PulseCo will not be liable or responsible
    for such Pulse Services or for any acts or omissions of the Pulse Partner.
    PulseCo does not endorse, warrant or guarantee any information, product or
    service offered or provided by a third party Pulse Partner through the Pulse
    App, and PulseCo will not be a party to any transaction between you and any
    such third party Pulse Partner.

 F. THIRD PARTY WEBSITES AND DEVICES
    
    
    The Pulse App may provide links to third-party websites. You use any
    third-party websites at your sole risk. We are not responsible for examining
    or evaluating the content or accuracy of any third-party websites and have
    no liability for any such third party websites.
    
    Where you connect or synchronise the Pulse App or any Pulse Services with
    third party devices, we are not responsible or liable for your use of such
    third party devices, and we do not guarantee that the third party devices
    will function or be compatible with the Pulse App or the Pulse Services or
    be error-free. In particular, we shall not be liable for any errors,
    omissions or inaccuracies in the data received from such third party
    devices, or any data or outcomes generated based on data received from such
    third party devices. This includes any devices which PulseCo or a Pru Local
    Entity may have provided to you as a sample, gift, for use in a trial or as
    part of the any Pulse Service or Pru Local Entity’s insurance products or
    services.

 G. TOOLS AND MONITORING
    
    
    We may deploy data analytics tools to monitor Pulse App and Pulse Services
    usage to provide us with information to be used in deciding whether to make
    changes to the Pulse App and Pulse Services and to conduct profiling such as
    marketing profiling. We may also collect and use technical data and related
    information—including but not limited to technical information about your
    device including its system and application software, and peripherals—to
    facilitate the provision of updates, product support, and other services to
    you related to the Pulse App. Any personal data collected pursuant to this
    paragraph will be subject to our Privacy Notice.
    
    We may take steps as set out in this Agreement and as we believe are
    reasonably necessary or appropriate to monitor, enforce or verify your
    compliance with this Agreement, including the Usage Rules.

 H. USAGE RULES
    
    
    We grant you a non-transferable licence to use the Pulse App and Pulse
    Services as permitted by the below "Usage Rules". We may monitor your use of
    and activity on the Pulse App and Pulse Services to monitor compliance with
    the Usage Rules.
    
    Usage Rules:
    
    * You may only use Pulse App and its information and services for personal,
      non-commercial purposes.
    * You must not tamper with or circumvent any security technology included
      with the Pulse App.
    * You must not reverse-engineer, disassemble, attempt to derive the source
      code of, modify, or create derivative works of the Pulse App, any updates,
      or any part thereof (except to the extent that any such restriction is
      prohibited by applicable law or to the extent as may be permitted by the
      licensing terms governing use of any open-sourced components included with
      the Pulse App).
    * You must not knowingly transmit any data, send or upload any material that
      contains viruses, Trojan horses, worms, time-bombs, keystroke loggers,
      spyware, adware or any other harmful programs or similar computer code
      designed to adversely affect the operation of the Pulse App.
    * You must not act fraudulently or maliciously in using the Pulse App, and
      you must not use the Pulse App in a way that could damage, disable,
      overburden, impair or compromise our systems or security or interfere with
      other users.
    * You may not harvest or otherwise collect information about other users
      without their consent.
    * You must not, or assist others to, use Pulse App for any non-personal use
      of our Services unless otherwise authorized by PulseCo.
    * You must not distribute or make the Pulse App available, whether offline
      or over any network, where it could be used by multiple devices at the
      same time.
    * If you sell or otherwise provide to a third party the device on which you
      installed the Pulse App, you must de-install the Pulse App from the device
      before doing so.
    * You must comply with the Submission Guidelines (see Section I).
    * You must comply with any terms of use identified on the Pulse App as
      applying to particular content, media or services.
    * You must comply with all applicable laws applying to your use of the Pulse
      App and the Pulse Services.
    
    If any third party makes a claim against us due to your breach of the Usage
    Rules, you will indemnify us for any costs, expenses, fees, taxes and other
    liabilities incurred by us arising from such claim, including our reasonable
    costs and expenses in defending and handling that claim.

 I. YOUR SUBMISSIONS
    
    
    The Pulse App may allow you to create, post, upload, share, transmit or
    communicate content or material such as comments, chats, media, photos,
    videos and any other materials you choose to provide ("Submission"). Your
    use of such features and each Submission you post will be subject to our
    Privacy Notice and must comply with the below "Submissions Guidelines".
    
    Submissions Guidelines: You must not post any Submission that:
    
    
    * you do not want others to see;
    * you do not have permission, right or license to post;
    * infringes any third party's intellectual property, privacy or other rights
      including by trolling, doxxing, or otherwise harassing other users or any
      other persons;
    * is objectionable, defamatory, offensive, derogatory, unlawful, deceptive,
      harmful threatening, hateful, racially or ethnically offensive or
      instigate or encourage conduct that would be illegal, or otherwise
      inappropriate;
    * is fraudulent, false, misleading or deceptive;
    * is personal, private or confidential information belonging to others;
    * is a request for information from a minor;
    * impersonates or misrepresents your affiliation with another person, or
      entity;
    * unless approved by us, is of a promotional nature, including but not
      limited to advertising, promotional materials, or informational
      announcements;
    * is or is any attempt to engage in any illegal, fraudulent, or manipulative
      activity; or
    * breaches any law or encourages any conduct that would breach any law.
    
    In posting a Submission you grant us a worldwide, royalty-free, perpetual,
    irrevocable, nonexclusive, sub-licensable license to use, copy, modify,
    publicly display, reproduce, translate, create derivative works from, and
    distribute such Submission, in whole or in part, in connection with the
    provision, expansion and promotion of the Pulse App and Pulse Services, in
    any media known now or in the future. In posting a Submission, you represent
    and warrant that you own the Submission or that you have all necessary
    rights to grant us a license to use the Submission as described above, and
    that our use of the Submission does not and will not infringe any rights of
    any third party.
    
    We may decide to remove or edit any Submission in our sole discretion. If
    you see materials that do not comply with the Submissions Guidelines, please
    use the Provide Feedback feature.
    
    Any Submission you post is at your sole risk and you release us from any and
    all liability to you for any loss or liability relating to such Submission. 
    If you have posted any Submission that you would like us to take down or
    stop using, please use the Provide Feedback feature. We will endeavor to
    promptly address your concern to stop further use and dissemination of the
    Submission, but we may be unable to act on any use or dissemination that has
    already occurred.
    
    If any third party makes a claim against us due to your breach of the
    Submission Guidelines, you will indemnify us for any costs, expenses, fees,
    taxes and other liabilities incurred by us arising from such claim,
    including our reasonable costs and expenses in defending and handling that
    claim.

 J. PAYMENT
    
    
    We may use a third-party payment processor to handle secure payment for
    chargeable Pulse Services and are not responsible nor will be held liable
    for any acts or omissions of such third-party payment processor.

 K. INTELLECTUAL PROPERTY
    
    
    All intellectual property rights in the Pulse App including but not limited
    to all content, graphics, user interface, audio clips, video clips,
    editorial content, and the scripts and software used to implement the Pulse
    App and Pulse Services are owned by us and/or our licensors and is protected
    by applicable intellectual property and other laws. You are solely permitted
    to use the Pulse App and Pulse Services as set out in the Usage Rules.
    
    Our name, the Pulse App name, the Prudential logo and other Prudential
    trademarks, service marks, graphics, and logos used in connection with the
    Pulse App are trademarks or registered trademarks of Prudential Plc and its
    affiliates in the United Kingdom and other countries throughout the world.
    You are granted no right or license with respect to any of the aforesaid
    trademarks.

 L. DISCLAIMER
    
    
    We do not guarantee, represent, or warrant that your use of the Pulse App
    will be uninterrupted or error-free. From time to time we may disable or
    limit access to all or part of the Pulse App without notice to you.
    
    We do not represent or guarantee that the Pulse App or Pulse Services will
    be free from loss, corruption, attack, viruses, interference, hacking, or
    other security intrusion, and you hereby release us from any liability
    relating thereto. You are responsible for backing up your own system,
    including any content acquired through the Pulse App.
    
    You expressly acknowledge and agree that use of the Pulse App is at your
    sole risk. The Pulse App and Pulse Services are provided "as is" and “as
    available,” with all faults and without warranty or guarantee of any kind,
    and we disclaim all warranties and conditions with respect to the Pulse App
    and Pulse Services, either express, implied, or statutory, including, but
    not limited to, the implied warranties and/or conditions of satisfactory
    quality, of fitness for a particular purpose, of accuracy and of
    non-infringement of third-party rights. No oral or written information or
    advice given by us or any authorized representative shall create a warranty,
    guarantee, representation or similar.

 M. LIABILITY
    
    
    In no case shall we, our directors, officers, employees, affiliates, agents,
    contractors or licensors be liable in contract, tort (including negligence),
    statute or otherwise for any direct, indirect, incidental, punitive,
    special, or consequential damages arising from your use of the Pulse App or
    Pulse Services or for any other claim related in any way to your use of or
    inability to use the Pulse App or Pulse Services and/or content available
    therefrom, including, but not limited to, damages for loss of profits, loss
    of data, business interruption, or any other commercial damages or losses,
    any errors or omissions in any content, or any loss or damage of any kind
    incurred as a result of the use of any content posted, transmitted, or
    otherwise made available via the Pulse App or Pulse Services, however
    caused, even if advised of their possibility. In no event shall our total
    liability to you in contract, tort (including negligence), statute or
    otherwise for all damages exceed (a) if our liability relates to Pulse
    Services for which you have paid a charge, the amount you have paid; and (b)
    if (a) does not apply, the amount of fifty Hong Kong dollars or the
    equivalent amount in the currency of your Home Territory.
    
    Despite any other provision in this Agreement, the releases, disclaimers,
    limitations and exclusions of liability in this Agreement are each expressed
    to apply to the extent permitted by law.  They are not intended to exclude,
    restrict or modify any liability that cannot be excluded, restricted or
    modified under law and shall be read subject to any mandatory non excludable
    liability.

 N. SUSPENSION AND TERMINATION
    
    
    You may terminate this Agreement at any time by deregistering your account
    as directed on the Pulse App. You will not be entitled to a refund of the
    unexpired portion of any amounts paid by you for Pulse Services unless you
    terminate because we have made a change to or impacting the Pulse Services
    to which the payment relates.
    
    We may terminate or suspend your account if we reasonably believe you have
    breached this Agreement (including the Usage Terms or the Submission
    Guidelines) or any Pulse Partner Terms. Where appropriate we will give you
    prior warning before we act. However, we reserve the right, particularly for
    repeat breaches or breaches of a serious kind (such as non-compliance with
    the Usage Rules, Submission Guidelines or with any Pulse Partner Terms) to
    suspend or terminate without giving you prior warning. You will not be
    entitled to any refund for any period of suspension or if we terminate due
    to your breach.
    
    In addition to any other right of suspension or termination, we may
    terminate this Agreement at any time by giving not less than 30 days written
    notice to you.  You will be entitled to a pro rata refund of the unexpired
    portion of any charges paid by you for services provided by us under the
    Pulse App.
    
    On termination of this Agreement your right to access the Pulse App and all
    Pulse Services ceases. If you subsequently wish to obtain services provided
    by a Pulse Partner you will need to contact them directly.
    
    We reserve the right to modify, suspend, terminate or discontinue any of the
    Pulse Services for any reason, without notice, at any time.

 O. General
    
    
    Agreement Changes:  We may amend this Agreement from time to time. We will
    not reduce your rights under this Agreement without informing you. We always
    indicate the date the last changes were published.
    
    Governing Law:  This Agreement and the relationship between you and us, and
    all transactions on the Pulse App shall be governed by the laws of
    Singapore. You and we agree to submit to the personal and exclusive
    jurisdiction of the Singapore courts.
    
    Trade Compliance:  You must not use, make accessible or otherwise supply any
    part of the Pulse App except as authorized by applicable law. In particular,
    but without limitation, no part of the Pulse App may be used, made
    accessible or supplied (a) into any UK or U.S. embargoed countries or (b) to
    anyone on the U.S. Treasury Department's Specially Designated Nationals List
    or the U.S. Department of Commerce Denied Persons List or Entity List. By
    registering for the Pulse App, you represent and warrant that you are not
    located in any such country or on any such list. You also agree that you
    will not use, make accessible or otherwise supply these products for any
    purposes prohibited by your Home Territory or other applicable laws,
    including, without limitation, the development, design, manufacture, or
    production of nuclear, missile, or chemical or biological weapons.
    
    Entire Agreement:  This Agreement as amended from time to time constitutes
    the entire agreement between you and us with respect to the Pulse App,
    superseding any prior agreements with respect to the same subject matter
    between you and us.
    
    Waiver:  No failure or delay by us in exercising any right or remedy
    provided by law or under or pursuant to this Agreement shall impair such
    right or remedy or operate or be construed as a waiver or variation of it or
    preclude its exercise at any subsequent time.
    
    Force Majeure:  We are not responsible for any failure to meet any of our
    obligations under this Agreement due to causes beyond our reasonable
    control.
    
    Transfer:  To the extent permitted by law, you agree that we may assign,
    novate, transfer or otherwise dispose of our rights and obligations under
    this Agreement, in whole or in part, at any time without prior notice to
    you. You may not assign, novate transfer or otherwise dispose any rights or
    obligations under this Agreement.
    
    Notices:  We may send you a notice with respect to the Pulse App by sending
    an email message to your email address or a letter via postal mail to your
    mailing address, or by a posting on the Pulse App. We may also contact you
    by email or push notification to send you additional information about the
    Pulse App.  It is your responsibility to check that push notifications are
    not disabled on your device.
    
    You may send us a notice by contacting us through the Provide Feedback
    feature.
    
    Language:  To the extent there is any inconsistency between the English
    version and a non-English version of this Agreement, the English version
    shall prevail.
    
    
    Appendix 1 -Territory Specific Information
    
    If you are a user in one of the following countries, the following
    information is relevant to you.
    
    The Philippines
    
    Pulse is operated by Pulse Ecosystems Pte. Ltd., an affiliate of Pru Life
    UK. Both companies are affiliates of Prudential plc, a company incorporated
    in the United Kingdom. Prudential plc, Pulse Ecosystems Pte. Ltd., and Pru
    Life UK are not affiliated with Prudential Financial Inc., Philippine
    Prudential Life Insurance Company Inc., Prudentialife Plans, Inc. or
    Prudential Guarantee and Assurance, Inc.
    
    Thailand
    
    The second paragraph of Section B (REGISTRATION AND Pulse ID) of this
    Agreement shall be treated as deleted and replaced with the following:
    
    “Unless you have parent or legal guardian consent, you must be age 20 or
    above to create a Pulse ID and use the Pulse App. Pulse IDs for persons
    under 20 can be created by a parent or legal guardian. The parent or legal
    guardian is responsible for ensuring the person complies with this
    Agreement.”
    
    Taiwan
    
    The Pulse App is operated by Pulse Ecosystems Pte. Ltd., an affiliate of PCA
    Life Assurance Co., LTD (PCALT). Both companies are affiliates of Prudential
    plc, a company incorporated in the United Kingdom. Neither Prudential plc,
    Pulse Ecosystems Pte. Ltd., nor PCALT are affiliated with Prudential
    Financial Inc., a company whose principal place of business is in the United
    States of America.
    
    The second paragraph of Section B (REGISTRATION AND Pulse ID) of this
    Agreement shall be treated as deleted and replaced with the following:
    
    “The Pulse ID is intended for adults, whose age is at least 20. The service
    is not available for minors.”
    
    Malaysia
    
    “Whenever the word ‘insurance’ appears, it shall also include takaful.”
    
    Indonesia
    
    The second paragraph of Section B (REGISTRATION AND Pulse ID) of this
    Agreement shall be treated as deleted and replaced with the following:
    
    “You must be age 21 or above and not under guardianship to create Pulse ID”.
    
    Appendix 2 -Details of Prudential insurance entities in your territory
    
    Territory Prudential insurance entity Website Cambodia Prudential (Cambodia)
    Life Assurance Plc https://www.prudential.com.kh/km/ Hong Kong
    
    Prudential Hong Kong Limited
    
    Prudential General Insurance Hong Kong Limited
    
    https://www.prudential.com.hk/en/ Indonesia PT Prudential Life Assurance
    https://www.prudential.co.id/id/footer/privacy-policy/ Laos Prudential Life
    Assurance (Lao) Company Limited https://www.prudential.la/prudential-la/lo/
    Malaysia Prudential Assurance Malaysia Berhad
    https://www.prudential.com.my/en/footer/privacy-policy/ Malaysia Takaful
    Prudential BSN Takaful Berhad https://www.prubsn.com.my/en/ Myanmar
    Prudential Myanmar Life Insurance Limited
    https://www.prudential.com.mm/en/footer/privacy-notice/ Singapore Prudential
    Assurance Company Singapore (Pte) Ltd
    https://www.prudential.com.sg/privacy-notice Taiwan PCA Life Assurance Co.,
    Ltd. https://www.pcalife.com.tw/zh/ Thailand Prudential Life Assurance
    (Thailand) Public Company Limited
    https://www.prudential.co.th/corp/prudential-th/th/ The Philippines Pru Life
    Insurance Corporation of U.K. https://www.prulifeuk.com.ph/en/ Vietnam
    Prudential Vietnam Assurance Private Limited
    https://www.prudential.com.vn/vi/



×

PULSE PRIVACY NOTICE

Effective Date: 3 September 2020 (OPv2.0)

About this Notice

Thank you for downloading Pulse.

Your privacy and the security of your personal data is, and will always be, very
important to us. So, we want to transparently explain how and why we gather,
store, share and use your personal data.

This Notice sets out the details of your personal data relationship with Pulse
Ecosystems Pte Ltd, a Singapore company (“PulseCo”) and its affiliates. This
Notice applies to all services made available to you through Pulse App (the
“Pulse Services”).

This Notice tells you:

 * Who we are;
 * What information we collect and why;
 * Where we get your information from and who we share it with;
 * What you can ask us to do; and
 * How to contact us if you need to.

From time to time, we may develop new or offer additional services. If the
introduction of these new or additional services results in any material change
to the way we collect or process your personal data we will provide you with
more information or additional terms or policies. Unless stated otherwise, when
we introduce these new or additional services, they will be subject to this
Notice.

The terms governing your use of Pulse App are defined in our Pulse App Terms and
Conditions.

Who are we?

Your Data Controllers

PulseCo and the Prudential insurance entity (“Pru Local Entity”) operating in
your territory (see Appendix 2) are separate data controllers (in some
territories, this is known as a data user or data operator) of the personal data
collected or gathered through your use of the Pulse Services, although the Pru
Local Entity only processes such data as is necessary to carry out the purposes
described in the “Why do we need your personal data?” section below.

If you purchase any insurance products or register to utilise any insurance
services provided by Pru Local Entity on Pulse, the Pru Local Entity will
collect and process your data for such purposes in accordance with their own
terms and conditions and privacy notices.

The Pru Local Entity does not gather, collect or process any Health Data (as
defined below) from your use of Pulse. If you are a customer of the Pru Local
Entity, the Pru Local Entity may collect health data as part of the underwriting
process to provide you with an insurance product or service in accordance with
their own privacy notices.

For the data controllers' contact information, please see the "Updating your
details and contacting us" section below.

Pulse Partners

Pulse Partners are third party partners who contract with you directly under
their own terms and conditions to provide services in their own name – these may
include sellers who sell goods and services on the Pulse Marketplace, the Health
Assessment and Symptom Checker services, telemedicine Services, pulse wallet in
certain territories and other services that we may add to the Pulse App from
time to time.

Pulse Partners collect, gather and process information arising from your use of
those services as independent data controllers. Pulse Partners will process your
personal information in accordance with their privacy notices which are made
available to you prior to you using the relevant service.

PulseCo is also an independent data controller in relation to such data
collected or generated from your use of the Pulse Partner services and PulseCo
will process such data in accordance with this Privacy Notice.

What data do we collect and where do we collect it from?

Providing your personal data is voluntary. However, if you do not provide your
personal data, we may be unable to register you for the Pulse App or provide the
Pulse App Services or your use of or access to the Pulse App may be otherwise
limited.



These are the data and information we collect or gather about you:

(a) Personal data you provide:

 * Personal and contact details such as, your name, address, telephone number,
   email address, other third party login information (e.g. social media logins)
   where you choose to use them;
 * Biometric information (including facial images) where you choose to use any
   aspect of the Pulse Services that may require them;
 * Your gender, date of birth and/or age (if required for use of a service, or
   with your consent);
 * Your identification number, passport number, other Government-issued
   identification document details, address proof, and/or other information that
   can be used to identify you (if required for use of a service or to enable us
   to fulfil our legal obligations);
 * Records of any communication you have with us including any AI personal
   assistant or chatbot;
 * Details you provide when you elect to participate in any activities relating
   to the Pulse Services;
 * Details requested by a Pulse Partner as part of the services they provide;
 * Details related to or which reveals your health, well-being, or medical
   condition (collectively, "Health Data") that you have provided or has been
   generated as a result of usage of a Pulse Service (including where you have
   synchronised or uploaded information from a device, app or system with the
   Pulse Services). Where required by applicable laws and regulations, any
   processing of Health Data will be based on your explicit consent;
 * Details related to your membership, subscriptions, plans, and any purchase or
   transaction on the Pulse App or as part of the Pulse Services;
 * Details about your messages (including any content or materials you share)
   via any Pulse chat, voice or video call functions;
 * Details about your connections including your contact list, and the groups
   you belong to;
 * Content that you create, post, upload, share or communicate when using any
   Pulse Services, including any chats, media, photos, comments, and any other
   materials you choose to provide;
 * Details related to your preferences, interests and favourite activities;
 * Details related to e-wallet services, including bank account, credit and
   debit card details, and billing and delivery details;
 * Details related to rewards, loyalty or privileges programmes;
 * Data from any responses you provide to surveys.

(b) Personal data we collect from other sources:

 * Third party login information (e.g. social media logins) from the provider of
   such logins, where you choose to use them;
 * Data (including Health Data) from Pulse Partners;
 * Data from other third party commercial partners of PulseCo or a Pru Local
   Entity or other organisations who have the appropriate legal basis for
   sharing such data with PulseCo;
 * Data from service providers who share personal data to enable us to fulfil
   our legal obligations.

(c) Personal data we collect automatically when you use Pulse Services:

 * Details relating to your device and use of the Pulse Services;
 * Data from challenges or activities within Pulse Services where you have
   allowed it;
 * Data that is generated through your actions when using the Pulse Services,
   including transaction data related to purchases and transactions;
 * Data regarding all your other use of and interactions with the Pulse
   Services, behavioural information, your advertising preferences, your
   purchasing preferences, and your communications with us, a Pru Local Entity
   or other members of the Prudential Group, or a Pulse Partner;
 * Any chat, voice or video call history;
 * Location-related data;
 * Mobile device and connection information, information on data traffic, your
   IP address, access times, browsing history data, language settings,
   information connected with your third party login and/or weblog information
   etc.

(d) Personal data we collect through cookies or other similar technologies.

These items may include the following, for example (as may be applicable):

 * Access time, frequency and duration of visits / use of the Pulse App and
   Pulse Services;
 * Data about your activities and interactions with our advertising partners (if
   any);
 * The model or device type used by you, operating system / version, browser
   type and settings, device ID, advertisement ID (if any), and other
   cookie-related data; and
 * Location-related data.

(e) Health Data

The Pru Local Entity is not a data controller with respect to your Health Data.
PulseCo and where applicable, the relevant Pulse Partner, are separate data
controllers of your Health Data.

To the extent required by applicable laws, PulseCo will ask for your specific
consent to process the Health Data. PulseCo obtains this consent separately when
you take actions leading to collection, gathering, use or disclosure of Health
Data. You can withdraw your consent at any time by contacting the PulseCo
Privacy Officer – see "Updating your details and contacting us" section below.

In addition, you always have the right to ask us to delete your Health Data
regardless of whether local laws provide you with this right, unless we have a
legal obligation or need to retain such data.

(f) Cookies, Beacons

When you use the Pulse Services, we may use cookies and similar technologies to
provide you with a better, faster and safer user experience or to show you
personalized advertising. Cookies are small text files that are automatically
created by your browser and stored on your device when you use the Pulse
Services.

You are free to disable the use of cookies and similar technologies if this is
supported by your device. You can manage your cookie settings in device
settings.

If you decide not to have your personal data processed by us for advertising
purposes via cookies (and similar technologies), this does not mean that we will
not show you advertisements. It simply means that these advertisements will not
be personalized for you using first-party or third party cookies, web beacons,
or similar technologies.

Why do we need your personal data?

PulseCo:

 * To process your registration and provide you with features, functionalities
   and services within the Pulse Services;
 * To facilitate purchases or transactions;
 * To process requests made by you through the Pulse Services;
 * To administer rewards, loyalty or privileges programmes;
 * For our processing in connection with our internal business purposes, the
   improvement and development of the Pulse Services, and the research and
   development of future data analytics, technology, products, services,
   functionalities and features (including AI powered products, features and
   services);
 * To personalise, customise and tailor your use and experience of the Pulse
   Services including to provide personalised and customised promotions, product
   and service suggestions, and tips;
 * We may also use your name and contact details to make available personalised
   messages, promotional materials and tailored content to you about Pulse
   Services, a Pru Local Entity’s products and services and/or any Pulse Partner
   or third party products and services (related to health, wellness, nutrition,
   lifestyle, finance and/or insurance). We may also share your name and contact
   details with other PulseCo affiliates to enable them to market insurance and
   financial products and services. Where required under applicable law, we use
   and share your name and contact details for marketing purposes only with your
   consent (we can't use or share the data for direct marketing otherwise);
 * Where permitted, and with your specific consent where required by applicable
   laws, we may use your Health Data to personalise and tailor our promotions,
   personalised and customised messages and suggestions to you;
 * To assist you in monitoring and improving your health management and general
   wellness, which may include providing tailored nudges and suggestions to you;
 * To enable you to register with a Pulse Partner, should you choose to do so;
 * To help you manage and associate you with relevant communities lists and
   broadcast lists;
 * To process and communicate with you about your participation in any events,
   promotions, focus groups, research studies, contests, fulfilment of rewards,
   polls, surveys, productions or similar activities relating to the Pulse
   Services;
 * To enable you to share content and comments, and interact with other users of
   Pulse Services;
 * As we believe to be reasonably necessary or appropriate to monitor, enforce
   or verify your compliance with the Pulse App Terms and Conditions and for
   protecting PulseCo’s legal and reputational interests;
 * To communicate with you and provide the relevant customer support and service
   to you;
 * To facilitate the provision of updates, product support, and other services
   to you related to the Pulse App;
 * To notify you about changes to the Pulse Services;
 * For any internal administrative and record retention purposes;
 * For purposes of detection, investigation, prevention and addressing fraud,
   crime, other illegal activity, or security or technical issues;
 * To protect the rights, property, and the safety of Pulse App users;
 * To comply with any obligations under applicable law, including but not
   limited to anti-money laundering and Know-Your-Client obligations; and
 * To connect your Pulse identity with any existing customer account at the
   respective Pru Local Entity and the agents that serve you.

Pru Local Entity:

 * The Pru Local Entity intends to use your name and contact details to contact
   or inform you about special promotions and/or materials regarding products
   and services from a Pru Local Entity or its partners (related to health,
   wellness, nutrition, lifestyle, finance and/or insurance), and where required
   under applicable law, the Pru Local Entity will use your name and contact
   details for marketing purposes only with your consent (we can't use the data
   for direct marketing otherwise);
 * To personalise, customise and tailor your use and experience of the Pru Local
   Entity’s products and offerings, including to provide personalised and
   customised promotions, product and service suggestions such as offerings
   combining insurance products and other Pulse Services, and tips;
 * For the improvement and development of new financial services or insurance
   products and services; and
 * To perform data analysis and to conduct profiling such as marketing
   profiling.

What is our justification for using your data?

PulseCo and Pru Local Entity rely on one or more legal bases for processing your
personal data, including:

 * When the processing is necessary to perform a contract with you and to
   provide you with the services you require in accordance with the Pulse App
   Terms and Conditions;
 * The legitimate interests pursued by us or by a third party to whom the
   personal data is disclosed (except where such interests are overridden by
   your fundamental rights and freedoms);
 * Where you have given your consent, to the extent required by applicable laws
   and regulations. For example, applicable laws and regulations may require
   your consent for processing of Health Data, processing that involves
   automated decision-making or profiling, and/or processing of personal data
   for marketing and promotional purposes;
 * The processing is necessary for compliance with a legal obligation to which
   PulseCo is subject;
 * Other lawful criteria recognized under applicable law.

Who do we share your information with?

Pulse App profile information

The following personal data will be publicly available on the Pulse App: your
name and/or username, profile picture, and any other information on your profile
page.

Personal data you may choose to share

The following personal data will only be shared with other Pulse App users as
follows:

 * You share your messages and other content with the Pulse App users as part of
   using Pulse Services;
 * You permit Pulse Services to share certain particular details or data to any
   Pulse Partner in order for the Pulse Partner to provide services to you or to
   enhance their ability to provide their services to you. This may include your
   Health Data being provided to other Pulse Partners providing health related
   services to you;
 * Where you participate in a challenge, your personal data related to that
   challenge will visible to all participants in the same challenge.

Who we may share your personal data with

We may share your personal data with the following transferees to the extent
necessary for them to assist us with fulfilling the above purposes or in
accordance with any consent you have given: service providers, accountants,
auditors, IT service and platform providers, intermediaries,
reinsurers/retakaful operators, investment managers, agents, pension trustees
(and other stakeholders), scheme advisors, introducers, selected third party
financial and insurance/takaful product providers, advertising providers and
legal advisers.

We share your personal data when we in good faith believe it is necessary for us
to do so in order to comply with a legal obligation under applicable law, or
respond to valid legal process, such as a search warrant, a court order, or a
subpoena. We also share your personal data where we in good faith believe that
it is necessary for the purpose of our own, or a third party’s legitimate
interest relating to national security, law enforcement, litigation, criminal
investigation, protecting the safety of any person, or to prevent death or
imminent bodily harm.

We may share your personal data with other PulseCo affiliates where it is needed
to carry out our daily business operations and to enable us to maintain and
provide the Pulse Services to you, as well as for marketing purposes as
mentioned in the section "Why do we need your personal data?" above.

We may share your personal data with an actual or proposed purchaser or
transferee if we are involved in a merger, acquisition, re-organisation, sale of
assets, or other similar corporate transaction, including for the purpose of any
due diligence exercise.

Where may we process your personal data?

We may process your personal data in a territory other than the one you are
resident in. To the extent we transfer your personal data, we will use
appropriate safeguards and comply with the laws of the territory from which your
personal data is transferred.

How do we keep your data safe?

 * We have detailed security policies and standards which allow us to
   effectively manage keeping your data safe;
 * We use encryption when your data is stored and when it is sent across
   networks;
 * We work closely with our partners to ensure that they provide the same level
   of protection to data they hold on their own or process on our behalf,
   including through detailed due diligence and Privacy Impact Assessments;
 * We manage and control who has access to your information both within and
   outside the Pulse App through access control and identification techniques;
   and
 * We have detailed plans for any unforeseen events including reporting (where
   required to do so by applicable laws and regulations) any breaches that may
   involve your data.

How long do we keep your data for?

We keep your personal data only as long as necessary to provide you with the
Pulse Services and for legitimate and essential business purposes, such as
maintaining the performance of the Pulse Services, making data-driven business
decisions about new services and products, complying with our legal obligations,
and resolving disputes.

We maintain your personal data for the following periods:

 * For as long as it is required for the purposes;
 * For as long as may be required by applicable laws and regulations; or
 * For legitimate business purposes of PulseCo and where relevant, the Pru Local
   Entity.

Your personal data will be deleted or anonymised after the relevant retention
periods have expired.

What can you do?

 * Where processing is based on consent, you can withdraw your consent for our
   collection, use or disclosure of your personal data by contacting us as set
   out in this Privacy Notice. Even if you withdraw your consent we may still
   collect, store, use or disclose your personal data if applicable laws and
   regulations require or authorize us to do so;
 * You can change your preferences, where you have given specific consent. This
   may vary depending on the territory you are resident in and may include, but
   is not limited to, objecting to receiving marketing and other promotional
   materials, automated decision making, using sensitive information, and
   overseas transfer. To make changes you can use the privacy feature within the
   Pulse Services or in the manner indicated in the "Updating your details and
   contacting us" section;
 * You may also (where local laws provide you with the rights):
    * ask us for a copy of and/or access to information that we hold about you
      in relation to the Pulse Services (you will need to request any
      information held by Pulse Partners where they act as a data controller
      directly from them);
    * ask us to amend any data that is incorrect, incomplete, outdated and/or
      misleading except in such cases where such a request is unreasonable;
    * ask us to delete your data (unless we are legally allowed or required to
      maintain certain personal data);
    * ask us to restrict our use of your data;
    * ask that we provide you with a copy of certain personal data in a form
      that can be shared with others, and where technically feasible, to
      transmit such personal data to another data controller.

 * You may also (where local laws provide you with the rights) lodge a complaint
   with the data privacy regulator.

Children's information

Pulse App is not targeted at persons under the age of 18. We do not knowingly
collect personal data from persons under the age of 18. While certain Pulse
Services may ask parents to provide data of their children where required for
the service, we do not knowingly collect personal data about persons under the
age of 18 without a parent/legal guardian's consent (please see the “Acting on
someone else’s behalf?” section below). If you believe that we have collected
personal data from a person under the age of 18, or we have collected personal
data about a person under the age of 18 without a parent/legal guardian's
consent, please inform us via the details in the "Updating your details and
contacting us" section below.

Acting on someone else’s behalf?

Pulse App is primarily designed to be used by yourself only; however there may
be limited circumstances where you may give us personal data about others. If
you give us personal data about another person (or persons), we’ll take that to
mean they have appointed and authorised you to act on their behalf. This
includes providing consent to:

 * our processing of their personal data (including any Health Data) as
   mentioned above; and
 * you receiving this Privacy Notice on their behalf.

If you give us personal data about a person under the age of 18, you must either
be the person's parent/legal guardian or have the consent of the person's
parent/legal guardian before doing so.

Updating your details and contacting us

Please update your details as directed on the Pulse App if any details you have
provided to us in your registration change (e.g., if you change your e-mail
address, telephone number). Please use the details below to contact PulseCo with
any requests to do with your data.

Title / Designation: Pulse Helpdesk Postal Address: Attention: Privacy Officer,
Pulse Ecosystems Pte Ltd, 1 Wallich Street #19-01 Guoco Tower Singapore 078881
Tel: +6567044522 Email: privacy@wedopulse.com

We will respond to and action all requests within the time limits required by
applicable law and regulation. We may refuse to action a request to correct or
provide access to personal data where the law allows or requires us to do so.
For security reasons, we may take steps to authenticate the identity of the
requesting party before responding to a request.

In those countries where we are required to do so by law, we have appointed data
protection officers to oversee the protection of your personal data. If you have
any questions about this Privacy Notice or about data protection for the Pulse
Services or have complaints regarding this Privacy Notice or our handling of
personal data, you can contact PulseCo through the Pulse Helpdesk above. To
contact a Pru Local Entity, please refer to the contact information on their own
privacy notice which you may access via the websites indicated in Appendix 2.

About this notice

Language: To the extent there is any inconsistency between the English version
and an official local translation of this Privacy Notice, the English version
shall prevail.

Definitions:

Capitalised terms not defined in this Privacy Notice shall have the meaning
given to them in the Pulse App Terms and Conditions.

"Prudential Group" means Prudential Plc and any affiliates of Prudential Plc.

Amendments:We change this Privacy Notice from time to time. We will not reduce
your rights under this Privacy Notice without informing you. We always indicate
the date the last changes were published.


Appendix 1 - Territory Specific Information

If you are a user in one of the following countries, the following information
is relevant to you.


The Philippines

Pulse is operated by Pulse Ecosystems Pte. Ltd., an affiliate of Pru Life UK.
Both companies are affiliates of Prudential plc, a company incorporated in the
United Kingdom. Prudential plc, Pulse Ecosystems Pte. Ltd., and Pru Life UK are
not affiliated with Prudential Financial Inc., Philippine Prudential Life
Insurance Company Inc., Prudentialife Plans, Inc. or Prudential Guarantee and
Assurance, Inc.

Malaysia

“Whenever the word ‘insurance’ appears, it shall also include takaful.”

Indonesia

In the Children’s Information and Acting on someone Else’s Behalf? sections, all
references to ‘age of 18’ shall be replaced with ‘age of 21 or person under
guardianship’.

Thailand

In the Children’s Information and Acting on someone Else’s Behalf? sections, all
references to ‘age of 18’ shall be replaced with ‘age of 20’

Taiwan

Pulse is operated by Pulse Ecosytems Pte. Ltd., an affiliate of PCA Life
Assurance Co., LTD (PCALT). Both companies are affiliates of Prudential plc, a
company incorporated in the United Kingdom. Neither Prudential plc, Pulse
Ecosystems Pte. Ltd., nor PCALT are affiliated with Prudential Financial Inc., a
company whose principal place of business is in the United States of America.

In the Children’s Information and Acting on someone Else’s Behalf? sections, all
references to ‘age of 18’ shall be replaced with ‘age of 20’

Specific Data Protection Notification from PCA Life Assurance Co, LTD (“PCALT”)

Pursuant to Taiwan (Republic of China) Personal Data Protection Act (“PDPA”),
PCALT hereby notify you as follows with respect to our indirect collection,
processing and use of the personal data provided or to be provided by you
(“Personal Data”) to the Pulse App and its operator and provider, Pulse
Ecosystems Pte. Ltd.:

 1. Entity and Data Source. PCALT, a company incorporated in Taiwan, is
    collecting, processing and using the Personal Data received from the Pulse
    App operated by Pulse Ecosystem Pte. Ltd. or its successors.
 2. Purposes. PCALT may indirectly collect your Personal Data, then process,
    use, transmit and disclose it for the following purposes:
     a. PCALT intends to use your name and contact details to send special
        promotions and/or materials regarding personalised or customised
        products and services and/or products and services from a PCALT’s
        partners (related to health, wellness, nutrition, lifestyle, finance
        and/or insurance) where you have provided your consent. And PCALT uses
        your name and contact details for marketing purposes only with your
        consent (your use of the Pulse App will be deemed as your consent
        referred here);
     b. To personalise, customise and tailor your use and experience of PCALT’s
        products and offerings, including to provide personalised and customised
        promotions, product and service suggestions such as offerings combining
        insurance products and other Pulse Services, and tips;
     c. For the improvement and development of new financial services or
        insurance products and services; and
     d. To perform data analysis and to conduct profiling such as marketing
        profiling.

 3. Categories. The categories of personal data may be collected, processed and
    used are as disclosed in Annex A. PCALT won’t indirectly collect any of your
    sensitive personal data from Pulse Ecosystem Pte. Ltd. and/or other Pulse
    Partners.
 4. Period, Areas, Recipients and Methods.
     a. Period: The Personal Data may be used until the later of (i) the
        relevant purpose described above ceasing to be applicable/relevant, (ii)
        PCALT ceasing to be required by applicable laws, regulations or internal
        rules to retain such Personal Data, (iii) the Personal Data ceasing to
        be required by PCALT to conduct business, and (iv) PCALT won’t exist
        anymore subsequent to any merge and acquisition, bankruptcy or
        liquidation.
     b. Recipients: The Personal Data may be disclosed to and used by: (i)
        Advisors or others rendering services to PCALT; (ii) PCALT’s Business
        and Marketing Partners and the officers, agents, or employees thereof;
        and, (iii) Regulatory, judicial or other authorities of the Taiwan or of
        any other jurisdiction in which PCALT does business or maintains data
        processing facilities (Collectively, the “Recipients”). The Personal
        Data may be collected, processed, used, transmitted and disclosed by
        each Recipient within the scope of the activity for which PCALT has
        provided the Personal Data to the relevant Recipient.
     c. Areas: The Personal Data may be used in Taiwan and any territory/region
        in which any of PCALT or Recipient does business or maintains data
        processing facilities.
     d. Methods: Any methods that are in compliance with applicable Taiwan Laws.

 5. Rights. To the extent provided in Article 3 of the PDPA, you may by request
    in writing to PCALT: (1) inquire or review the Personal Data (PCALT may
    collect reasonable fees); (2) make copy(s) of the Personal Data (PCALT may
    collect reasonable fees); (3) add or amend the Personal Data (with proper
    explanation); (4) terminate PCALT’s collection, processing and use of the
    Personal Data (to the extent that such Personal Data is not necessary for
    PCALT to conduct business or provide service to you); or (5) require PCALT
    to delete the Personal Data (to the extent that such Personal Data is not
    necessary for PCALT to conduct business, provide service to you or PCALT is
    otherwise legally entitled to retain same).

Annex A

The Personal Data Genres may be indirectly collected, processed and used by
PCALT：

 * Personal and contact details such as, your name, address, telephone number,
   email address, other third party login information (e.g. social media logins)
   where you choose to use them;
 * Biometric information (including facial images) where you choose to use any
   aspect of the Pulse App Services that may require them;
 * Your gender, date of birth and/or age;
 * Your identification number or passport number (if required for use of a
   service);
 * Records of any contact in relation with Pulse you have with us;
 * Details you provide when you elect to participate in any activities conducted
   by PCALT relating to the Pulse App;
 * Details related to your health and medical history ("Health Data") that you
   have provided to a Pulse Partner, but only where you have specifically
   consented to the Hosted App Provider disclosing that Health Data to PCALT for
   a particular purpose. Where required by applicable laws or regulation, any
   processing of Health (and where relevant other sensitive) Data, will be based
   on your explicit consent;
 * Fitness data, such as Smoking habits, drinking habits, Work-out habits,
   height, weight, or BMI and your Chinese medicine body constitution assessment
   result;
 * Details relating to your mobile device and use of the Pulse App and Pulse
   Services including location data where it is required;
 * Data that is generated through your actions when using the Pulse App or Pulse
   Services;
 * Data regarding all other interactions with the Pulse App or Pulse Services,
   your advertising preferences, and communications with PCALT (if any);
 * Mobile device and connection information, information on data traffic, your
   IP address, access times, install and uninstall information, browsing history
   data, language settings, information connected with your third party login
   and/or weblog information etc;
 * Access time, frequency and duration of visits / use of the Pulse App and its
   microsite;
 * Information related to your referrer or referee of the Pulse App and Pulse
   Services, it deems you obtain data subject consent already;
 * Data about your activities and interactions with our advertising partners
   over the Pulse App and its microsite (if any);
 * The model or device type used by you, operating system / version, browser
   type and settings, device ID, advertisement ID (if any), and other
   cookie-related data.


Appendix 2 - Details of Prudential insurance entities in your territory

Territory Prudential insurance entity Website Cambodia Prudential (Cambodia)
Life Assurance Plc https://www.prudential.com.kh/km/ Hong Kong

Prudential Hong Kong Limited

Prudential General Insurance Hong Kong Limited

https://www.prudential.com.hk/en/ Indonesia PT Prudential Life Assurance
https://www.prudential.co.id/id/footer/privacy-policy/ Laos Prudential Life
Assurance (Lao) Company Limited https://www.prudential.la/prudential-la/lo/
Malaysia Prudential Assurance Malaysia Berhad
https://www.prudential.com.my/en/footer/privacy-policy/ Malaysia Takaful
Prudential BSN Takaful Berhad https://www.prubsn.com.my/en/ Myanmar Prudential
Myanmar Life Insurance Limited
https://www.prudential.com.mm/en/footer/privacy-notice/ Singapore Prudential
Assurance Company Singapore (Pte) Ltd
https://www.prudential.com.sg/privacy-notice Taiwan PCA Life Assurance Co., Ltd.
https://www.pcalife.com.tw/zh/ Thailand Prudential Life Assurance (Thailand)
Public Company Limited https://www.prudential.co.th/corp/prudential-th/th/ The
Philippines Pru Life Insurance Corporation of U.K.
https://www.prulifeuk.com.ph/en/ Vietnam Prudential Vietnam Assurance Private
Limited https://www.prudential.com.vn/vi/