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Home » Solutions » Internal Mail Tracking


INTERNAL MAIL TRACKING




INTERNAL MAIL TRACKING
FOR MAILROOMS AND
RECEPTIONS



Our cloud based internal mail tracking system tracks delivery of parcels
and their safe distribution through your building, from mailroom to client.

SPEAK TO AN EXPERT

Download a brochure. Talk to our sales team. Contact us




SECURE | ACCOUNTABLE | COST EFFECTIVE

Internal parcel tracking is the best way to ensure the safety and security of
documents and parcels sent between departments or organisations. With tracking
technology, you can easily see where your packages are along every step of their
journey, ensuring clear oversight and reducing costs associated with lost or
damaged packages.



ISO ACCREDITED, GDPR COMPLIANT


HOW DOES OMNIPOST INTERNAL MAIL TRACKING WORK?



GET A QUOTE

Talk to our sales team. Contact us


A PARCEL ARRIVES AT YOUR RECEPTION




THE BARCODE IS SCANNED




A BRANDED NOTIFICATION IS SENT




BARCODE SCANNED OR CAPTURED FOR PROOF OF DELIVERY


TRY OMNIPOST MAILROOM TRACKING SYSTEM FOR FREE

Talk to our sales team. Contact us




TRUSTED AND ACCREDITED



WE UNDERSTAND THE IMPORTANCE OF COMPLIANCE. THAT’S WHY EXPD IS AN ISO REGISTERED
COMPANY.



WHETHER COMPLIANCE RELATES TO OUR OWN BUSINESS PROCESSES (ISO9001) OR APPLIES TO
DATA SECURITY (ISO27001), IT IS KEY THAT AS A COMPANY PROVIDING SAAS, OUR
SOLUTIONS MEET THESE CRITERIA.




    ISO accredited

    UK-based support

    Best value pricing

    Tailored service

    Guaranteed excellence

    Free trial




A MAILROOM SYSTEM THAT DELIVERS

Consignments total
14,679,640
Delivered total
13,889,178
Delivered in the last week
71,538
Delivered in the last year
3,068,064
Recipients total
769,712



CLOUD HOSTED PORTAL AND MOBILE APP




INTERNAL MAIL TRACKING OF PARCELS. AN INTERNAL MAIL SYSTEM WITH LIVE STATUS.

The OmniPost portal is an effective way for you to track the live status of a
parcel in the system.

The internal parcel tracking software shows you who received it, who it is for,
where it is currently stored, how it is moving through the system, who delivered
it, photos, and finally the proof of delivery signature or ID card scan.

Importantly, recipients can also have access to this information, and because
they get alerted to the item’s existence, they have the opportunity to change
delivery instructions etc – saving time, allowing staff to be more productive
and improving customer satisfaction and parcel management.


TAILORING OMNIPOST TO WORK YOUR WAY.

It’s simple to tailor OmniPost mailroom tracking software using the admin-user
function, so it works exactly the way you like to.

 * Custom create email and SMS messaging to update users upon the change of
   status of a parcel
 * Personalise messages and add your company branding
 * Set preferences by location for delivery or collection rules and alerts
 * Create and manage system and mobile users and their respective access
 * Define your own delivery threshold rules and generate KPIs
 * Create and manage your own courier and service lists
 * Configure for your own internal post tracking process – collections,
   delivery, post round etc
 * Integrate with our smart-locker solution, available with a choice of styles

Reports can be configured so you have the data that you need in your
organisation. As well as being the ultimate accountability and audit solution,
these reports can be used to improve processes – flagging trends before they
become issues.

Simple to apply filters deliver data on a host of fields – couriers, dates,
times, processing issues, peaks and troughs of deliveries. These alert you to
information to help with resource planning and improving services.

A summary of key information is available on the ‘OmniPost Dashboard’. Some
reports can be auto-generated, but we recognise that the best solution is to
give you access to the data, so we provide the option to Filter/Search and
export data to XLS.


REPORTING AND IMPROVING.

Reports can be configured so you have the data that you need in your
organisation. As well as being the ultimate accountability and audit solution to
internal post tracking, these reports can be used to improve processes –
flagging trends before they become issues.

Simple to apply filters deliver data on a host of fields – couriers, dates,
times, processing issues, peaks and troughs of deliveries. These alert you to
information to help with resource planning and improving services.

A summary of key information is available on the ‘OmniPost Dashboard’. Some
reports can be auto-generated, but we recognise that the best solution is to
give you access to the data, so we provide the option to Filter/Search and
export data to XLS.




STREAMLINING THE MAILROOM.

OmniPost improves service to your users – it also supports your internal
mailroom team.

It mimics the traditional mailroom process but removes cumbersome,
time-consuming and outdated paper systems and replaces them with a smart,
intelligent, flexible, time effective and efficient solution to parcel
management system tracking.

Improving customer satisfaction is always key, but OmniPost also protects the
mailroom with clear data and accountability. Disputes are reduced. Time spent
logging parcels, processing them and tracking them is minimal. The reception or
mailroom becomes safer and mess-free. It saves time, costs and unnecessary
complaints. Internal parcel tracking software that is absolute value for money.




OMNIPOST IN THE CLOUD AND ON THE MOVE.

OmniPost in the Cloud

OmniPost is a Cloud Hosted web application that is ready to go, working on your
existing PCs.  The web application provides access to all functionality,
including access to reporting and admin tools. It is hosted in the UK by AWS
(Amazon Web Services) so you can be assured of super secure, reliable access to
your data.

OmniPost on the move

OmniPost Mobile works with any iOS or Android phone, tablet or mobile computer.
Every working environment is considered using smart development tools. The
application works both online and offline, so you don’t need a permanent
internet connection.

Our hardware partners include Zebra, Datalogic, Honeywell, Opticon and Handheld.
Examples include the Datalogic Memor 11 and the Zebra TC57x, both delivering
excellent performance without breaking the bank.




VIEW HARDWARE     BOOK A DEMO



BOOK A DEMOFIND OUT MORE


GETTING STARTED WITH INTERNAL MAIL TRACKING

The ExPD team is UK-based, super friendly and knowledgeable, so getting started
with OmniPost is simple.

Before you buy, we host an online demonstration to see OmniPost internal parcel
tracking in action and we undertake a full, pre-sale consultancy and application
review to be sure you get the right components to achieve your objectives.

We train your team on how to use our internal mail tracking system and are
always on hand for ongoing support and maintenance.

We want every team that works with OmniPost internal parcel tracking to be
delighted with our installation, the product and our service.

That’s why we don’t insist on a minimum contract term, and how we’ve grown our
business to become a leading provider of parcel management solutions.

Your subscription ensures your internal mail system develops as you do and is
always up to date. All backed, of course, by the ExPD Above & Beyond service
guarantee.



CONNECTED I ACCOUNTABLE I SECURE




SMART LOCKERS BY EXPD

All our products integrate seamlessly with our bespoke ExPD Smart Locker systems
making our smart technology even smarter.


FIND OUT MORE

TRY OMNIPOST INTERNAL MAIL TRACKING NOW

Watch the video to see why your business should choose OmniPost.

VIEW FEATURES



> “
> Martin RogersOperations, Beaverbrooks
> 
> “We worked closely with the ExPD team to implement OmniPost – due to the
> pandemic the project took longer than originally planned though ExPD made
> themselves available throughout and took the time to fully understand our
> requirements aligned to the OmniPost application. Our main objective was to
> reduce the costs and dependency on local IT infrastructure while retaining the
> same functionality as the previous system – we achieved this and added some
> key new additions.”

> “
> Dr O AhmedDirector
> 
> “The software & hardware is excellent, robust, looks & feels great, intuitive
> and does everything we expect & more. It blended in seamlessly with our
> operations and exceeded our expectations. The product is backed by an equally
> impressive customer service team. I would have no hesitation in recommending.”

> “
> Andy McGowanHead of Security, Fettes
> 
> “In summary, I have found ExPD to be a company that is right on the money in
> every way, they are well run, they have good staff, they only supply well
> tested products which are fairly priced. Would I recommend them, absolutely
> and I am happy to be contacted in order to supply more detail.”

> “
> Charlotte Upfold
> 
> “Finally an organised post room! We have been using OmniPost for over a year
> now and finally we have an organised post room! The software system is easy to
> use and keeps all of our parcels in check. Initial set up was smooth and
> ongoing support has been fantastic. Would recommend this postal system.”

> “
> Chris SheffieldHallam University
> 
> “OmniPost. Easiest system to use!
> OmniPost is such an easy system to use whether it be on the computer desktop
> (goods in) or the mobile phone app. Our staff that use the app all have good
> words to say about OmniPost. ExPD are a joy to work alongside and easy to
> contact about any queries. Keep up the good work!”

> “
> Craig Thompson
> 
> “I work in a student accommodation building with 2000 students. Before
> OmniPost, we used pen and paper to log our post. The team at ExPD helped me
> every step of the way. From creating our database to supplying all of the
> hardware which is easy to use and install. Amazing work from implementation to
> follow-up.”

 1. 
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CASE STUDIES

FILTER

OmniPost


5 BENEFITS OF IMPLEMENTING AN INTERNAL PARCEL TRACKING SYSTEM


SMART LOCKER SOLUTION FOR NESTLÉ: CASE STUDY


IT’S WORLD POST DAY! LET’S LOOK AT THE EVOLUTION OF THE MAILROOM


LACON HOUSE, UPGRADE INTERNAL MAIL TRACKING: CASE STUDY


YOUR OMNIPOST QUESTIONS ANSWERED

OmniPost internal parcel tracking really is very simple to install and to use
and our UK-based team is always on hand to answer any questions you may have.


WHAT IF A PARCEL HAS A HANDWRITTEN ADDRESS LABEL?

You can simply print a barcode from the OmniPost system or apply a pre-printed
barcode to use as the tracking number.


YOUR OMNIPOST QUESTIONS ANSWERED.


HOW DO WE CREATE OUR OWN IN-HOUSE REPORTS?

By viewing all items within the system you can create and configure your own
custom reports. Also, all data can be exported to an excel document so you can
create more in-depth personalised reporting data.


YOUR OMNIPOST QUESTIONS ANSWERED.


OUR ADDRESS BOOK CHANGES QUITE FREQUENTLY, DO WE HAVE TO MANAGE THIS MANUALLY?

OmniPost has the ability to automatically import recipients on a regular basis.
This means that your team won’t have to manage new starters and leavers
manually.


YOUR OMNIPOST QUESTIONS ANSWERED.


I NEED TO SEND DIFFERENT NOTIFICATION EMAILS DEPENDING ON VARIOUS CRITERIA OF
INBOUND ITEMS, IS THIS POSSIBLE?

Yes, by adding in user-defined fields to manage your criteria the system then
sends specific emails/SMS messages. These specific emails could include
‘perishable item’ and ‘large item’.


YOUR OMNIPOST QUESTIONS ANSWERED.


HOW LONG IS THE DATA IN THE SYSTEM HELD FOR?

This is configurable by you. You are able to store data for up to 36 months.


YOUR OMNIPOST QUESTIONS ANSWERED.


WHAT INFORMATION CAN I GET ABOUT A DELIVERY?

OmniPost has a selection of standard fields including package type, courier,
recipient and many more. If there are any custom fields you would like for your
organisation, for example a purchase order number, you can simply add these to
tailor your system.


YOUR OMNIPOST QUESTIONS ANSWERED.


CAN I VIEW THE SYSTEM FROM ANYWHERE?

Yes. The system is web-based and you can access it from any PC, whether that’s
in the post room, your office or even when you’re working from home. The system
can be locked down though to prevent access from outside the business if this is
required.


YOUR OMNIPOST QUESTIONS ANSWERED.


HOW DO WE ADD NEW RECIPIENTS?

New recipients can be added very simply via the homepage, it is a simple case of
typing in their information and data will be saved.


YOUR OMNIPOST QUESTIONS ANSWERED.


DO MY MOBILE DEVICES NEED A PERMANENT CONNECTION TO THE INTERNET?

No, the OmniPost app is super smart and works online and offline. It’s seamless
to the users and will sync to the internal mail system only when it has a
connection.


YOUR OMNIPOST QUESTIONS ANSWERED.


DUE TO STAFF NOT BEING IN OFFICE SO MUCH, CAN WE TRACK ITEMS TO STORAGE
LOCATIONS AND KEEP A RECORD OF AN ITEM'S WHEREABOUTS?

Absolutely YES! OmniPost has an option to transfer items – simply scan the item
and select/scan the storage location and it’s sorted. The software provides an
audit trail and also the updated location against the record.


YOUR OMNIPOST QUESTIONS ANSWERED.


IF I NEED SUPPORT WHO DO I CONTACT?

There is a ticketing system built into OmniPost so you can raise an issue if you
find one. Alternatively, call us and we are happy to help resolve your issue.


YOUR OMNIPOST QUESTIONS ANSWERED.

SPECIALIST SECTORS



Managed Buildings & Offices

Transport & Logistics

Student Accommodation

Universities

Schools & colleges

Residential Building

Retail

Manufacturing & Warehousing

Banking & Finance

Business & eCommerce

Hospitals & Healthcare

Law & Accountancy




INTERNAL PARCEL TRACKING GUIDES




Simple and effective mailroom package tracking ➔

Track deliveries from start to finish with delivery tracking software ➔






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LOOKING FOR BESPOKE DEVELOPMENT OR MODIFICATIONS FOR ANY OF OUR PRODUCTS?


CONTACT US

SOFTWARE SOLUTIONS AND BARCODE HARDWARE

Office 43
Pure Offices
One Port Way
Portsmouth, PO6 4TY

Telephone: 01730 710100
Email: enquiries@expd.co.uk

DWS PARCEL SORTATION SYSTEMS

Unit E, Beckerings Park
Beckerings Park Road
Ridgmont
Bedfordshire
MK43 0RD

Telephone: 01525 280828
Email: enquiries@expd.co.uk

LATEST NEWS

 * 5 reasons to update your hardware
 * 5 benefits of implementing an internal parcel tracking system
 * Why a visitor management solution is the smart way to sign in



MORE LINKS

 * Internal mail tracking
 * Barcode tracking
 * Visitor management software
 * Contractor management software
 * Smart Lockers




© 2024 ExPD. © 2021 Expert Peripheral Designs Ltd. All Rights Reserved

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Telephone: 01730 710100
 * About
 * Solutions
   * Internal Mail Tracking
   * Barcode Tracking
   * Visitor Management Systems
     * Visitor Management Software
     * Contractor Management Software
   * Medicine stock management
   * Smart Lockers
     * Parcel lockers
     * Smart storage lockers
     * Pharmacy lockers
     * Bespoke locker systems
   * Automation
 * Sectors
   * Managed buildings and offices
   * Universities
   * Law and Accountancy
   * Banking and Finance
   * Hospitals and Healthcare
   * Business and ecommerce
   * Schools and colleges
   * Student Accommodation
   * Residential
   * Transport and Logistics
   * Manufacturing and Industry
   * Retail
 * Hardware
 * Automation
   * Barcode scanning
   * DWS
   * Control and Automation
   * Software
 * News
 * Contact

ABOUT EXPD

Expert Peripheral Designs Ltd.
Office 43, Pure Offices, One Port Way, Portsmouth, PO6 4TY

Telephone: +44 (0)1730 710100
Fax: +44 (0)1730 710100
Email: XXX



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