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customerservice@isgvalue.com

ISG Value
Building Value In Insurance




 * Who We Are
   * ISG News
   * Our Mission/Values/Vision
   * Our Company
   * Our Leadership
   * Our Solutions
   * Our Difference
   * Our Customers
 * Investigation Management
   * Investigation Management Overview
   * Social Intelligence
   * Direct View
   * Legal Investigation
 * Medical Management
   * Medical Management Overview
 * Clinical Management
   * Casualty Solutions
   * New Jersey Solutions
   * Provider Information
   * Medical Expertise
 * Record Management
   * Record Management Overview
   * Record Retrieval
   * Record IQ
   * Direct Films
   * Record Canvassing
   * Record Pro
 * Technology
   * Our Technology
 * Client Login
   * myISG
   * myRecords
 * Contact
   * Employment
   * Contact Us

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 * Who We Are
   * ISG News
   * Our Mission/Values/Vision
   * Our Company
   * Our Leadership
   * Our Solutions
   * Our Difference
   * Our Customers
 * Investigation Management
   * Investigation Management Overview
   * Social Intelligence
   * Direct View
   * Legal Investigation
 * Medical Management
   * Medical Management Overview
 * Clinical Management
   * Casualty Solutions
   * New Jersey Solutions
   * Provider Information
   * Medical Expertise
 * Record Management
   * Record Management Overview
   * Record Retrieval
   * Record IQ
   * Direct Films
   * Record Canvassing
   * Record Pro
 * Technology
   * Our Technology
 * Client Login
   * myISG
   * myRecords
 * Contact
   * Employment
   * Contact Us



ONE COMPANY. ONE LOGO. ONE PARTNER ISG Joins a Partnership with the Defense
Department Comprehensive Claim Mitigation Solutions ISG Launches Medicare
Compliance, Featuring Medicare Secondary Payer Services A Trusted Partner ISG
Launches Medicare Compliance, Featuring Medicare Secondary Payer Services Fueled
by Technology. Powered by People. ISG Launches Medicare Compliance, Featuring
Medicare Secondary Payer Services


CLAIM & LITIGATION SUPPORT SERVICES FOR BETTER CLAIM OUTCOMES

ISG is national market leader and we specialize in a unique combination of
solutions that provide claim and litigation support to the insurance and legal
communities. Since our founding more than 25 years ago, our team of industry
experts have developed solutions that help our clients increase productivity,
efficiency, and quality while reducing claims expenses to improve overall claim
outcomes. While we’ve grown significantly over the years, we’ve never lost the
entrepreneurial spirit that drives us to customize solutions to best fit each
client’s needs.



INVESTIGATION MANAGEMENT

Our investigation solutions provide the highest level of quality, service and
anti-fraud cost containment programs within the industry. Our national footprint
includes field investigators and case managers across the United States,
providing ample coverage anywhere in the country with our own employees.

More Information


MEDICAL MANAGEMENT

ISG offers world-class national medical management and clinical services
programs. As a URAC accredited company, we collaborate with over 16,000
board-certified medical providers to manage appropriate care and costs. We offer
a systematic process to promote medically appropriate care in a timely,
efficient manner to improve claim outcomes.

More Information


CLINICAL MANAGEMENT

Our Clinical Services encompass nurse case management, nurse review, bill audit,
physician review, code review and utilization review. In cases that require
review, files are electronically routed to the appropriate medical professional,
to help you better understand your claims.

More Information


RECORD
MANAGEMENT

ISG provides a national records management program that encompasses the entire
record life cycle, enabling clients to focus on resolving claims faster. Our
technology-driven process incorporates integration and automation to streamline
the order process from order creation through records delivery.

More Information
From an adjuster



“Your system is so easy to use and extremely helpful.“

A Global President of a Top Five Insurance Carrier



“ISG has been a valued and trusted business partner for over twenty years with
our company. They are innovative, experienced and execute their programs well
beyond giving us world class service.“

Managing Attorney House Counsel for top 5 P&C Carrier



“Working with ISG has been a great value add for our team. They use technology
to make the records process easy for our team and increase our efficiency. ISG
also gives us one point of contact that is proactive in getting records and
communicating with our staff. We have used other records companies and prefer
ISG.“

Adjuster from a National Top 10 Insurance Carrier



“I just wanted to say thank you for such a great social media search! I really
like the format that your company uses for your social media reports and please
know that it is very helpful from an adjuster perspective. Looking forward to
using your company for more social media and background checks.“

From an adjuster



“Your system is so easy to use and extremely helpful.“

A Global President of a Top Five Insurance Carrier



“ISG has been a valued and trusted business partner for over twenty years with
our company. They are innovative, experienced and execute their programs well
beyond giving us world class service.“

Managing Attorney House Counsel for top 5 P&C Carrier



“Working with ISG has been a great value add for our team. They use technology
to make the records process easy for our team and increase our efficiency. ISG
also gives us one point of contact that is proactive in getting records and
communicating with our staff. We have used other records companies and prefer
ISG.“

Adjuster from a National Top 10 Insurance Carrier



“I just wanted to say thank you for such a great social media search! I really
like the format that your company uses for your social media reports and please
know that it is very helpful from an adjuster perspective. Looking forward to
using your company for more social media and background checks.“






A TRUE PARTNER

We understand that as a successful business, you aren’t looking for another
vendor to manage. You need a trusted partner that you can rely on and that will
support you and the needs of your business today and as you evolve in the
future.

Successful claims management requires an interdisciplinary team working together
to achieve positive outcomes. ISG understands what it takes to help successfully
close claims and manage expenses. We work on your side to help you become more
efficient, streamline business processes, reduce expenses, and improve claim
outcomes.

While we’re proud of our industry-leading metrics and results, what truly makes
us different is our values. We’re unlike any claim and litigation support
company you’ve ever known. Our passion for doing the right thing means we do not
cut corners, we put people first and we deliver high quality services.

We are focused on driving growth through ongoing investment in technology and
people. As a privately owned company we are not driven by short term returns at
the risk of long-term strategy and we’re able to make decisions quickly, to be
flexible and to customize our programs to meet client needs.


CONTACT US

Call 1.800.278.0550
55 Ferncroft Road | Ste #300
Danvers, MA 01923
customerservice@isgvalue.com

     

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 * Who We Are
   * ISG News
   * Our Mission/Values/Vision
   * Our Company
   * Our Leadership
   * Our Solutions
   * Our Difference
   * Our Customers
 * Investigation Management
   * Investigation Management Overview
   * Social Intelligence
   * Direct View
   * Legal Investigation
 * Medical Management
   * Medical Management Overview
 * Clinical Management
   * Casualty Solutions
   * New Jersey Solutions
   * Provider Information
   * Medical Expertise
 * Record Management
   * Record Management Overview
   * Record Retrieval
   * Record IQ
   * Direct Films
   * Record Canvassing
   * Record Pro
 * Technology
   * Our Technology
 * Client Login
   * myISG
   * myRecords
 * Contact
   * Employment
   * Contact Us