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800-364-6445 | Client Access | Staff & Employment | Pay Your Bill

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 * * Implementation Meeting
     We work with you to establish how we work your accounts.
     Management Controls & Supervision
     Our commitment is to the success and strength of your organization.
     Client Audits
     We encourage our clients to perform remote or on-site audits.
      
     
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     Implementation Plan
     We incorporate what is important to you.
     Evaluating Effectiveness
     We develop a quality partnership between our organizations.
     Collections
     We create a customized, unique approach to collecting your receivables.
      
     
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     Contractual Requirements
      
     Sales Representative
      
     Legal Collections
     While many collection agencies avoid going to court, we view it as part of
     our commitment.
      
     
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     Compliance Requirements
      
     Client Service Department
     Our client service team understands every aspect of our operation.
      
     
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     Quality-Control & Compliance Checkpoints
      
     Client Cancellations & Recalls
      
      
 * * Our Collection Philosophy
     We approach each account as though it is 100% collectable.
     The "Sales" Process
     We determine your specific needs.
     Be The Very Best
     We strive to be the very best collection agency.
      
     
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     Disputes
     We take disputes very seriously.
     Happy Employees = Happy Clients
     Our firm is an excellent place to work—just ask our employees.
     Always Looking To Improve
     We continually strive to raise the standard in every area of our
     profession.
      
     
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     Complaint Prevention & Resolution
     We train our collectors to listen to what the consumers are saying.
     Employee Reviews
     Read reviews from our happy employees.
     Mistakes
     We take a proactive approach when a mistake occurs.
      
     
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     Understanding Our Clients' Needs
     We develop a recovery program that specifically addresses your needs.
     Client Reviews
     Read reviews from our happy clients.
      
     
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     Proactive Client Service
     Our entire company plays a role in client service.
     Professionalism & Respect
     We treat each individual with the respect and dignity they deserve.
      
 * * Facilities
     Our national headquarters is located in
     West Valley City, Utah.
     Data Security
     We've implemented several measures to ensure the security of our clients'
     data.
     Telephone Contacts
     We teach our collectors to approach each consumer professionally.
      
     
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     Licenses & Professional Organizations
     NAR is a member in good standing of many organizations.
     Disaster-Recovery Plan
     We recognize that there is a big difference between a backup plan and a
     recovery plan.
     Predictive Dialing
     We have customized our dialer process.
      
     
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     Client Web Access & Secure Email
     Client Web Access is our online access for clients.
     Quality Assurance & Superior Service
     These are integral characteristics of our company.
     Skip Tracing
     The best skip tracer is a motivated collector.
      
     
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     Voice Recording Technology
     We record all collection conversations.
     Account Processing
     NAR does not utilize any scoring on your accounts.
     Legal Action
     Our law firm works exclusively for us.
      
     
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     Collection Software Program
     Our software package is called Debt$Net.
     Collection Letters
     Our system simplifies the letter-sending process.
     Credit Bureau Reporting
     The ability to report your accounts to the credit bureaus motivates many
     consumers to pay.
      
     
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     Skip-Tracing Projects
     NAR can customize skip-tracing programs.
      
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Better results. No excuses. Every time.

We customize a recovery program that addresses your specific needs and goals.

We take the initiative to keep you informed and up-to-date on each of your
accounts.


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