www.aoki-style.com Open in urlscan Pro
18.65.216.65  Public Scan

Form analysis
1 forms found in the DOM

https://www.aoki-style.com/special/support/?utm_source=mail&amp%3Butm_medium=hansoku_mail&amp%3Butm_campaign=mailMT240527infllsmapay&amp%3Butm_content=contact_footer

<form data-v-7baa6df1="" autocomplete="off" action="https://www.aoki-style.com/special/support/?utm_source=mail&amp;amp%3Butm_medium=hansoku_mail&amp;amp%3Butm_campaign=mailMT240527infllsmapay&amp;amp%3Butm_content=contact_footer">
  <p data-v-7baa6df1="" class="search_box"><input data-v-7baa6df1="" type="text" name="keyword" placeholder="Search by keyword" data-wovn-src:-original-placeholder="キーワードから探す"> <button data-v-7baa6df1="" type="submit"><img data-v-7baa6df1=""
        src="/assets/images/ico_search.png" alt="Search" class="sp_none" data-wovn-src:-original-alt="探す"> <img data-v-7baa6df1="" src="/assets/images/sp/ico_search.png" alt="Search" class="pc_none" data-wovn-src:-original-alt="探す"></button></p>
</form>

Text Content

Help



LanguageEN

 * 日本語
 * English
 * 简体中文
 * 繁體中文

 * Staff Snap
 * Store Search
 * Login
 * Wish List
 * Cart

 * Men’s
 * Ladies’
 * SizeMAX



LanguageEN

 * 日本語
 * English
 * 简体中文
 * 繁體中文

 * New Member Registration/Login
 * Store Search
 * Wish List

Find a product

 * Men’s
 * Ladies’
 * Large sizes SizeSizeMAX

 * Ladies’

 * ladies Top
 * Suits, Jacket and bottoms
      
   
    * * Mix & Match Suits
      
      * Jackets
      
      * Skirts
      
      * Pants
      
    * search by category
       * All Items
       * Mix & Match Suits
       * Jackets
       * Skirts
       * Pants
   
    * Search by function / special feature
       * Washable 360 ° beautiful suit
       * Work outfits to choose from based on taste
       * ballerina pants
       * Office casual coordination 5Style
       * Office coordination by temperature
       * Pajamas suit
       * Supervised by Paris JUNKO SHIMADA
       * Ceremony style recommended for admission, entrance and graduation
         ceremonies
       * Recommended Items for Job Interviews
   
    * Related items / Related information
       * WEB catalog
       * Posted by Oggi
       * Instagram live information

 * tops
    * search by category
       * All Items
       * Blouse top
       * Shirts
       * Knitwear
   
    * Search by function / special feature
       * Search by keyword for summer tops
       * Saratto bamboo series
       * Kinseki cut series
       * 10 Recommended Tops
       * Good impression tops
       * Protagonist tops
       * Non-Iron Shirts
       * WEB limited tops
       * Recommended Items for Job Interviews
       * Recommended must-buy items for New adults
   
    * Related items / Related information
       * WEB catalog
       * Posted by Oggi
       * Instagram live information

 * Formal
    * search by category
       * All Items
       * ensemble
       * Dresses
       * Single item
   
    * Search by function / special feature
       * ultimate black Formal
       * Washable Formal
       * front opening Formal
       * Summer Formal
       * Ceremony style
   
    * Related items / Related information
       * Formal Accessories
       * Funeral items
       * How to Choose Ladies' Formal

 * Pumps
    * search by category
       * All Items
   
    * Search by function / special feature
       * Recommended Items for Job Interviews
   
      

 * Bags
    * search by category
       * All Items
   
    * Search by function / special feature
       * Recommended Items for Job Interviews
   
      

 * Belts and others
      
    *   
      
      * Belts
      
      * Formal Accessories
      
    * search by category
       * Belts
       * Formal Accessories
       * Scarves, Stole, accessories
       * Maintenance Items /Miscellaneous Items
   
      
      

 * Coats
    * search by category
       * All Items
       * Trench Coats
       * Wool coat
   
    * Search by function / special feature
       * Trench Coats
       * Recommended Items for Job Interviews
       * Formal coat
   
    * Related items / Related information
       * stole muffler
       * Posted by Oggi

 * Outlet
    * search by category
       * All Items
   
      
      

 * Large sizes SizeSizeMAX

 * Large sizes SizeSizeMAX Top
 * Men's Business
    * search by category
       * Suits
       * Formal
       * Jackets
       * Slacks
       * Coats
       * Shirts
       * Ties
       * Belts
       * Shoes
       * Bags
       * Underwear socks
       * Business Accessories
       * Formal Accessories
       * Miscellaneous goods
       * Special set product
       * Outlet
   
      
      

 * Men's casual
    * search by category
       * T-shirt
       * Polo shirts
       * Jersey
       * Knitwear
       * Knit vest
       * Shirts
       * Casual pants / jeans
       * Casual Outerwear
       * Special set product
       * Outlet
   
      
      

 * Ladies’
    * search by category
       * Suits, Jacket and bottoms
       * Formal
       * Shirts
       * Blouse top
       * Shoes
       * Bags
       * Coats
       * Accessories / miscellaneous goods
       * underwear
   
      
      

 * Men’s

 * Men's Top
 * Suits
      
   
    * * Two-Piece Suits
      
      * Two pants set pants suit (two pants)
      
      * Three-piece suit (suit + vest)
      
    * search by category
       * All Items
       * Two-Piece Suits
       * Two pants set pants suit (two pants)
       * Three-piece suit (suit + vest)
       * All seasons suit (worn Year-round)
       * Spring summer suit
       * Formal (formal wear/mourning dress)
   
    * Search by function / special feature
       * Washable suit
       * Air cool suit
       * good impression suit
       * Classic suit
       * Pajamas suit
       * Air Cool Pajama Suit
       * Active work suit
       * Preschool ceremonies dad suit
       * Paris collection designer supervision JUNKO SHIMADA ・ MAJI
       * Recommended Items for Job Interviews
   
    * Related items / Related information
       * QOS (Quick Order Suit)
       * WEB catalog
       * Personalized custom-made Suits
       * How to choose a just-sized suit
   
      

 * Shirts
      
   
    * * Short sleeve Button-up shirt
      
      * Cool long-sleeved Button-up shirt
      
      * Long-sleeved Button-up shirt
      
    * search by category
       * All Items
       * Short sleeve Button-up shirt
       * Cool long-sleeved Button-up shirt
       * Long-sleeved Button-up shirt
       * Regular Collar Shirt
       * Button-down Shirt
       * Wide collar shirt
       * Formal Shirts
       * Casual Shirts
   
    * Search by function / special feature
       * Non-Iron Shirts
       * Air Cool Non-iron shirt
       * 100% cotton shirt
       * Stretch Shirts
       * HITOYOSHI collaboration
       * Recommended Items for Job Interviews
       * [Online-Only Product] Set of 3 shirts
   
    * Related items / Related information
       * WEB catalog

 * Pants/Slacks
      
   
    * * No-Pleat Pants
      
      * Single-Pleated Pants
      
      * Double-Pleated Pants
      
    * search by category
       * All Items
       * No-Pleat Pants
       * Single-Pleated Pants
       * Double-Pleated Pants
       * Casual Pants
   
    * Search by function / special feature
       * Non-Iron Pants
       * Stretch pants
       * Air Cool Non-iron Slacks
       * Hemmed Pants Raku Q Pants
       * [Online-Only Product] Set of 2 hemmed pants
       * Pajamas suit
       * SPORTY CASUAL
   
    * Related items / Related information
       * QOS (Quick Order Suit)
       * WEB catalog

 * Jackets
    * search by category
       * All Items
   
    * Search by function / special feature
       * Washable Jackets
       * air cool Jacket
       * Navy blue Jacket
       * Bishu Jacket
       * Pajamas suit
   
    * Related items / Related information
       * QOS (Quick Order Suit)
       * WEB catalog
       * Active work suit

 * Formal
    * search by category
       * All Items
       * Single-Breasted Formal Suits
       * Double-Breasted Formal Suits
   
    * Search by function / special feature
       * Bridal recommended Styling
       * ultimate black Formal
       * Dress-up style
       * Supreme Formal
   
    * Related items / Related information
       * Formal Accessories
       * Funeral items
       * Formal tie and bow tie (weddings, parties, etc.)
       * Black tie (for funerals, wakes, etc.)
       * How to choose the perfect formal suit for you
       * How to choose and tie a tie for weddings and celebrations
       * Formal rental
       * Formal Manners Book

 * tops
    * search by category
       * All Items
       * Casual tops and top
       * Casual Shirts
       * T-shirt
   
    * Search by function / special feature
       * Fatigue Recovery Wear Recovery Care Plus
       * Air Business polo shirts
       * SPORTY CASUAL
       * Recommended for golf
       * Men's tops feature
   
    * Related items / Related information
       * WEB catalog

 * Shoes
      
   
    * * Shoes
      
    * search by category
       * All Items
   
    * Search by function / special feature
       * Ultra Lightweight Shoes
       * Ultra lightweight, breathable, waterproof Shoes
       * Pajamas Shoes
       * wool eco Shoes
       * Recommended Items for Job Interviews
   
      

 * Bags
      
   
    * * Bags
      
    * search by category
       * All Items
   
    * Search by function / special feature
       * Two-way bag
       * Recommended Items for Job Interviews
   
      

 * Ties
      
   
    * * Navy Shades
      
      * Wine Shades
      
      * Monotone
      
    * search by category
       * All Items
       * Navy Shades
       * Wine Shades
       * Monotone
       * Plain
       * Striped
       * fine pattern
       * Check pattern
       * Formal tie and bow tie (weddings, parties, etc.)
       * Black tie (for funerals, wakes, etc.)
   
    * Search by function / special feature
       * Water-Repellent Ties
       * Recommended Items for Job Interviews
       * Formal tie and bow tie (weddings, parties, etc.)
       * Black tie (for funerals, wakes, etc.)
   
    * Related items / Related information
       * How to choose a tie
       * tie a tie
       * How to choose and tie a tie for weddings and celebrations
         

 * coat outerwear
    * search by category
       * All Items
       * Business Coats
       * Casual Outerwear
   
    * Search by function / special feature
       * Recommended Items for Job Interviews
   
    * Related items / Related information
       * Muffler/Gloves

 * Others
      
   
    * * underwear
      
      * Belts
      
      * Formal Accessories
      
    * search by category
       * underwear
       * Belts
       * Formal Accessories
       * Gilets/Vests
       * Underwear/Socks
       * Cufflinks, Tie clip, lapel pins
       * Muffler/Gloves
       * Business Accessories
       * Maintenance Items /Miscellaneous Items
   
    * Search by function / special feature
       * Deodorant Innerwear
   
      

 * Outlet
    * search by category
       * All Items
   
      
      

Content

 * Coupon/sale information
 * Special Feature
 * Promotions
 * Useful information
 * Staff Snap
 * staff blog

Guide/Information

 * AOKI service
 * User Guide
 * FAQ
 * Inquiries
 * Corporate Information




CUSTOMER SERVICE DESK

Opinions and suggestions received daily will be used to create a store that will
satisfy our customers.

We have posted the questions and answers that we receive from our customers.
Please see here first when making inquiries.




VARIOUS INQUIRIES


CHAT WINDOW

This is the chat inquiry window. Chat-specialized operators will take over and
answer questions that cannot be answered by automatic response.

【business hours】
▼ Automatic response by AI
24hours

▼ Manned operator
From 10:00 to 19:00 (excluding the New Year holidays and summer season)




EMAIL WINDOW

This is the email inquiry window.

* Please use the "chat window" on the left before making inquiries.
* It takes an average of 3 days to reply.




MEMBER INFORMATION CHANGE WINDOW

It is a member information change window.
You can change the registered contents of the member's card.

* You can change the membership information of the AOKI app and Online shop





ABOUT [PR] SERVICE PROVIDED BY AOKI HOLDINGS

▼ Click here for frequently asked questions and inquiries

This (external link)You can check your order history.

▼ [PR] Service suspension

This (external link)You can check your order history.


INQUIRIES

AOKI Holdings Inc.

Contact (for international customers)

Reception hours / 10: 00-17: 00 (Japan time) Excluding Saturdays, Sundays, and
public holidays

Email inquiries from customers will be handled in order during business hours,
but it may take some time for us to respond to each inquiry.
We apologize for any inconvenience this may cause and thank you for your kind
understanding.

*Orders can be made at any time on any day of the year.
*Supported languages are Japanese, English and Chinese.

[Customers who are using free mail services]

Yahoo Mail, Hotmail, and Gmail, mail from us may be mistaken for junk mail and
placed in the "junk mail" folder. (Item names may differ depending on the
mailer.)
If you do not receive the reply email from us, please check that it is not in
the "Junk Email" folder.

[Customers who are using mobile phone email services]

Please enable your mobile device to receive internet emails and turn off the
blocking of designated domains. (All emails from us are sent from the domain
"aoki-style.com")
At the same time, please cancel the domain designation refusal. (All emails from
us will be sent from the @aoki-style.com domain.)

*Please contact AOKI Holdings Inc. for inquiries regarding IR information and
inquiries regarding store property information.

> Click here for inquiries about IR information
> Click here for inquiries about potential store properties


CUSTOMER SERVICE DESK

Opinions and suggestions received daily will be used to create a store that will
satisfy our customers.

We have posted the questions and answers that we receive from our customers.
Please see here first when making inquiries.



* If you would like to change the registered content of the AOKI app, please
click here to contact us.


CHAT WINDOW

This is the chat inquiry window. Chat-specialized operators will take over and
answer questions that cannot be answered by automatic response.

【business hours】

▼ Automatic response by AI

24hours

▼ Manned operator

From 10:00 to 19:00 (excluding the New Year holidays and summer season)



Back to TOP


EMAIL WINDOW

This is the email inquiry window.
* Please use the above "chat window" before making inquiries.
* It takes an average of 3 days to reply.



Back to TOP


MEMBER INFORMATION CHANGE WINDOW

It is a member information change window. You can change the registered contents
of the member's card.
* You can change the membership information of the AOKI app and Online shop






Back to TOP


ABOUT [PR] SERVICE PROVIDED BY AOKI HOLDINGS



For those who have registered as a member, we will deliver not only convenient
shopping campaigns and coupons, but also information and services of AOKI Group
companies and other companies that will make Customers We are here.

▼ Click here for frequently asked questions and inquiries

This (external link)You can check your order history.

▼ [PR] Service suspension

This (external link)You can check your order history.


INQUIRIES

AOKI Holdings Inc.

Contact (for international customers)

Reception hours / 10: 00-17: 00 (Japan time) Excluding Saturdays, Sundays, and
public holidays

Email inquiries from customers will be handled in order during business hours,
but it may take some time for us to respond to each inquiry.
We apologize for any inconvenience this may cause and thank you for your kind
understanding.

*Orders can be made at any time on any day of the year.
*Supported languages are Japanese, English and Chinese.

[Customers who are using free mail services]

Yahoo Mail, Hotmail, and Gmail, mail from us may be mistaken for junk mail and
placed in the "junk mail" folder. (Item names may differ depending on the
mailer.)
If you do not receive the reply email from us, please check that it is not in
the "Junk Email" folder.

[Customers who are using mobile phone email services]

Please enable your mobile device to receive internet emails and turn off the
blocking of designated domains. (All emails from us are sent from the domain
"aoki-style.com")
At the same time, please cancel the domain designation refusal. (All emails from
us will be sent from the @aoki-style.com domain.)

Back to TOP

*Please contact AOKI Holdings Inc. for inquiries regarding IR information and
inquiries regarding store property information.

> Click here for inquiries regarding IR information
> Click here for inquiries about the candidate site



An error occurred.
×

Close

PAGE TOP

User Guide

 * User's guide Top
 * Size guide
 * Item Alterations
 * [Payment Methods]
 * Shipping
 * Cancellation / Return / Exchange

AOKI service

 * AOKI service Top
 * Membership
 * About Point
 * Chat Styling service
 * Store pick-up service
 * item reservation service
 * AOKI rental service
 * Services for corporate Customers

Corporate Information

 * Corporate information Top
 * Company Overview
 * For Shareholders and Investors
 * Fresh Grads Recruitment
 * Midway, part-time job
 * For Companies and Corporations

 * FAQ
 * Inquiries
 * Member Agreement
 * Privacy Policy
 * Social Media Policy
 * Customer Harassment Policy
 * Display based on the Specified Commercial Transactions Law

 * User Guide Click here for how to use the Online shop
   We will inform you about the delivery date, payment method, returns /
   exchanges, size, repair, etc.
 * FAQ Introducing frequently asked questions and answers (Q & A).
 * Inquiries Online shop and stores
   If you have any questions, please feel free to contact us.

Displayed Prices Pricing Suits, Formal, coats, Jacket, and women's bottoms are
available from 2024.01.22 to 2024.05.19.
Our old prices for products sold for four weeks or more and products other than
those listed above are our old prices that have been sold for a considerable
period of time recently. WEB Price Retail pricing at the AOKI online shop.
*Retail prices and sale content may differ with those at physical stores.

User Guide

 * User's guide Top
 * Size guide
 * Item Alterations
 * [Payment Methods]
 * Shipping
 * Cancellation / Return / Exchange

AOKI service

 * AOKI service Top
 * Membership
 * About Point
 * Chat Styling service
 * Store pick-up service
 * item reservation service
 * AOKI rental service
 * Services for corporate Customers

Corporate Information

 * Corporate information Top
 * Company Overview
 * For Shareholders and Investors
 * Fresh Grads Recruitment
 * Midway, part-time job
 * For Companies and Corporations

 * FAQ
 * Inquiries
 * Member Agreement
 * Privacy Policy
 * Social Media Policy
 * Customer Harassment Policy
 * Display based on the Specified Commercial Transactions Law

Official Social Media Accounts

© AOKI, Inc. ALL RIGHTS RESERVED.





日本語
English
简体中文
繁體中文