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THE FUTURE IS IN THE HAND OF YOUR CUSTOMERS

Skeat allows hospitaly market to rethink, deploy and manage the digital customer
journey of their establishments with ease.
We provide the most efficient tools on the market to offer your customers an
experience in the era of time. customers and your teams.

Talk to an expert




CONCEPT

Take control of your customer journey with the most advanced web-app on the
market.

Ordering

We provide the best digital ordering tools: dynamic menus, intelligent
suggestions, service rotation, etc.


Widgets

Go beyond ordering and create a digital ecosystem in your image on your
customers' smartphones (informations, social networks, additional services)


Checkout

Allow your customers to pay and share their bill or room bill independently


CRM

Collect, analyze and enhance your users' data while guaranteeing their security
and compliance with GDPR standards

>Order at the table
>Counter withdrawal
>Room service
>Click & Collect
>Multi basket
>Home delivery
>Social networks
>Room directory
>Press
>Booking
>Events
>Partners
>Sharing the bill
>3D Secure
>Tips
>Mobile payment
>Vouchers
>Digital receipts
>Customer database
>Analytics
>Commercial operations
>Satisfaction management


EXPERTISE

Typologies

Our tools are designed from the ground up and meet the specific challenges of
each operational process

Bars and cafes

Manage large volumes of orders and transactions, increase the average ticket and
manage the wait at the table or at the bar.

Hotels

Room service ordering, digital doorknob, dematerialized directory and promotion
of the hotel's offers and services.

Food Courts

Multi-store ordering, customer notification management via KDS, and order flow
optimization.

Restaurants

Simplification of the collection process, centralized management of the take
away and click & collect, payment by dematerialized meal vouchers.


A SUITE OF FULLY INTEGRATED PRODUCTS

To be effective, an on-site digital customer journey must be fully integrated
into the technical ecosystem of a point of sale. Skeat has developed over the
years real expertise in integration (POS software, loyalty program, CRM, payment
platforms, VPN).





BACK OFFICE

Your teams will love having control

Manage, monitor and enrich your customer journey from a powerful and intuitive
web interface


SERVICE MANAGEMENT

In real time and adapted to multisite


FINANCIAL MANAGEMENT OF TRANSACTIONS

Keep control of your financial flows safely




REAL-TIME CONTENT MANAGEMENT

Create, modify and distribute messages and other content in 1 click from your
dashboard


ANALYTICS & USER DATA

Enrich your customer knowledge and increase your performance tenfold


YOU HAVE MORE THAN 20 POINTS OF SALE ?

We put our expertise at the service of the most ambitious and complex projects.
We co-create your digital customer journey in your image and perfectly
integrated into the systems already in place in your points of sale.

Talk to an expertFind out more


FOR FURTHER

 * Skeat Enterprise


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