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Values Voices


Welcome to the Values Voices Survey November 2022



The questions you will be answering today are centered on the values, behaviors
and anchors of the Axis Values Realization program. These responses will form a
critical part of the Organization’s Values Scorecard, as we aim to measure and
monitor the extent to which we live our values at Axis Bank.



This survey is expected to take 15 minutes, so we request you to take a brief
break, sit in your favorite spot with a cup of tea or coffee and reflect on your
responses as you share them, giving us Dil Se Open feedback on our Values
journey.


Please note the following:

 * The survey consists of multiple questions- with different answer prompts,
   please review the options carefully while answering
 * We recommend that you complete the survey in one sitting, but in case you
   drop off, you can pick up where you left off
 * All questions are mandatory. You will need to answer every question before
   submission
 * Once all responses are submitted, you will not be able to access the survey
 * Your responses will remain confidential
 * Attempt the survey only from the link which was shared with you, do not use
   forwarded links
 * Please complete the survey before 30th November, 2022


Number





Start
Complete = 0%

The following questions have a response scale of “Some of Us to All of us”.
Please share your response on how widely you feel these behaviors are exhibited
across the organization.

At Axis Bank, we carry the customer till the end and ensure a solution is given
Some of Us



All of Us




At Axis Bank, it is okay to say no when it is for the good of customer & the
organization
Some of Us



All of Us




At Axis Bank, we respond promptly to internal and external customers
Some of Us



All of Us




At Axis Bank, we never shy away from giving or seeking feedback
Some of Us



All of Us






At Axis Bank, we state our point of view during discussion and own the decision
once it is made
Some of Us



All of Us




At Axis Bank, we are open-minded
Some of Us



All of Us




At Axis Bank, we never say it's not my job
Some of Us



All of Us




At Axis Bank, we are accountable to our job fully & make a difference everyday
Some of Us



All of Us






At Axis bank, we deliver with a sense of urgency on the Bank’s promise
Some of Us



All of Us




Any customer of Axis Bank is my customer
Some of Us



All of Us




At Axis Bank, we respond with a solution within 24 hours
Some of Us



All of Us




At Axis Bank, we are not afraid to be different
Some of Us



All of Us






At Axis Bank, we take on new initiatives outside of daily job definition as
learning opportunities
Some of Us



All of Us




At Axis Bank, we understand KRAs give us direction, not the end objective
Some of Us



All of Us




At Axis Bank, we don’t wait for reminders
Some of Us



All of Us






The following questions have a response scale of “Sometimes to All the Time”.
Please share your response on how frequently you feel these behaviors are
exhibited across the organization.

At Axis Bank, we carry the customer till the end and ensure a solution is given
Sometimes



All the Time




At Axis Bank, it is okay to say no when it is for the good of customer & the
organization
Sometimes



All the Time




At Axis Bank, we respond promptly to internal and external customers
Sometimes



All the Time




At Axis Bank, we never shy away from giving or seeking feedback
Sometimes



All the Time






At Axis Bank, we state our point of view during discussion and own the decision
once it is made
Sometimes



All the Time




At Axis Bank, we are open-minded
Sometimes



All the Time




At Axis Bank, we never say it's not my job
Sometimes



All the Time




At Axis Bank, we are accountable to our job fully & make a difference everyday
Sometimes



All the Time






At Axis Bank, we deliver with a sense of urgency on the Bank’s promise
Sometimes



All the time




At Axis Bank, we loop in colleagues and work with them to provide solutions
Sometimes



All the Time




At Axis Bank, we escalate when issues are not solved
Sometimes



All the Time




At Axis Bank, we track resolution till the customer is satisfied
Sometimes



All the Time






At Axis Bank, we understand and explain the reason for saying No to a request
Sometimes



All the Time




At Axis Bank, we are enabled to provide the right solution and commitment to
customers
Sometimes



All the Time




At Axis Bank, managers give feedback & seek candid feedback
Sometimes



All the Time




At Axis Bank, managers guide the team towards positive outcomes
Sometimes



All the Time






At Axis Bank, once decided, managers work with the team to align and execute
change
Sometimes



All the Time




At Axis Bank, managers give sufficient time for discussion and balance speed to
act
Sometimes



All the Time




At Axis Bank, managers encourage a spirit of enquiry and alternate viewpoints
are respected
Sometimes



All the Time




At Axis Bank, we welcome and appreciate working with different kinds of
colleagues
Sometimes



All the Time






At Axis Bank, we always meet our deadlines
Sometimes



All the Time




At Axis Bank, we work with others to get the task done
Sometimes



All the Time




At Axis Bank, managers demonstrate concern for the well-being of employees
Sometimes



All the Time




At Axis Bank, managers help people to achieve their full potential
Sometimes



All the Time




At Axis Bank, managers demonstrate a commitment to diversity, equity and
inclusion
Sometimes



All the Time






The following section is on ethics and compliance. You are requested to indicate
how strongly you agree or disagree with these statements.

It is acceptable to make unauthorised debits to a customer/ office account
Strongly Disagree



Strongly Agree




We do not violate operational/ process guidelines in our day-to-day jobs
Strongly Disagree



Strongly Agree




We do not mis-sell LI/ GI policies or mutual funds in lieu of bank deposits
Strongly Disagree



Strongly Agree




In addition to personal passwords, we keep keys and passwords to Bank property
secure
Strongly Disagree



Strongly Agree






We follow account opening and KYC norms diligently
Strongly Disagree



Strongly Agree




We strongly discourage inappropriate behavior
Strongly Disagree



Strongly Agree




We ensure we direct Bank's business to the best vendor for the situation
Strongly Disagree



Strongly Agree




We do not claim inflated reimbursements
Strongly Disagree



Strongly Agree






We never malign the Bank's reputation
Strongly Disagree



Strongly Agree




We accept mandates verbally or on email or whatsapp in the name of customer
service
Strongly Disagree



Strongly Agree




We use incorrect product features to sell third party products
Strongly Disagree



Strongly Agree




We are coercive in selling third party products to loan customers
Strongly Disagree



Strongly Agree






We never forge signatures on application forms
Strongly Disagree



Strongly Agree




We don't take advantage of illiterate/ less educated customers - selling
incorrect products
Strongly Disagree



Strongly Agree




We are comfortable sharing passwords/ keys to common portals/ databases with our
colleagues when they need them
Strongly Disagree



Strongly Agree




We are comfortable requesting deviations in KYC and other account opening
processes for the right client
Strongly Disagree



Strongly Agree






Abusive language is unacceptable throughout the organization
Strongly Disagree



Strongly Agree




It is acceptable to contact colleagues at late hours for essential work
Strongly Disagree



Strongly Agree




It is okay to adjust bills and claim reimbursement if the expenses occurred in
order to source good business
Strongly Disagree



Strongly Agree




Compliance is critically important to the management of Axis Bank
Strongly Disagree



Strongly Agree






I am aware of the policies/ circulars/ guidelines that cover my job
Strongly Disagree



Strongly Agree




In the event that I encounter a compliance issue, I am aware of the reporting
process
Strongly Disagree



Strongly Agree




Accountability for non-compliance is enforced at Axis Bank
Strongly Disagree



Strongly Agree




Compliance is an important part of my job
Strongly Disagree



Strongly Agree






Compliance training/ e-learning programs are effective in re-inforcing the
compliance culture of the Bank
Strongly Disagree



Strongly Agree




Axis Bank is a compliant organization
Strongly Disagree



Strongly Agree




I have confidence that I can report non-compliance without personal repercussion
Strongly Disagree



Strongly Agree




We perform adequate due diligence on customer requests to change contact
information etc.
Strongly Disagree



Strongly Agree




We are free to express our opinions about the Bank (Positive/ Negative) as long
as we do so on our own personal social media channels
Strongly Disagree



Strongly Agree






The following section is intended to measure advocacy, please indicate how
strongly you agree/disagree with the statements provided.

My family and friends believe that Axis Bank is a good place to work
Strongly Disagree



Strongly Agree




I feel good about the ways in which Axis Bank contributes to the society
Strongly Disagree



Strongly Agree




I believe Axis Bank is well positioned to win in the future
Strongly Disagree



Strongly Agree






My colleagues and I are proud of the institution that we are building
Strongly Disagree



Strongly Agree




I would recommend Axis Bank as a great place to work to friends
Strongly Disagree



Strongly Agree




I am proud to represent brand Axis Bank in conversations with customers
Strongly Disagree



Strongly Agree




NA||NA||NA||FINANCE & ACCOUNTS

Y



Thank you for completing the first part of the survey.

You have been selected to participate in the Bank's Interdepartmental
satisfaction survey (ISAT Program).

The questions are based on your interaction with peer departments and how well
departments exhibit Axis values.

Please note following instructions :

 * Please select 5 departments with which you have interacted in the past six
   months
 * You may choose to mark NA for questions where you believe you do not have
   adequate experience to rate the department


The survey should take about 5-7 minutes of your time.




Please select five departments on which you would like to give feedback. These
should be departments where you have had interaction in the last six months are
able to give feedback on improvement areas.

Please select Department 1
Please Select DepartmentINFORMATION TECHNOLOGYRETAIL OPERATIONSBUSINESS
INTELLIGENCE UNITTRANSFORMATION - CXTRETAIL LENDINGTREASURYHUMAN
RESOURCESCORPORATE REAL ESTATE SERVICES (CRES)WHOLESALE BANKING PRODUCTS
(WBP)BUSINESS SOLUTIONS GROUPACQUIRING AND CARDSWHOLESALE BANKING
OPERATIONSBRANCH BANKINGWHOLESALE BANKING COVERAGE GROUP

Please select Department 2
Please Select DepartmentINFORMATION TECHNOLOGYRETAIL OPERATIONSBUSINESS
INTELLIGENCE UNITTRANSFORMATION - CXTRETAIL LENDINGTREASURYHUMAN
RESOURCESCORPORATE REAL ESTATE SERVICES (CRES)WHOLESALE BANKING PRODUCTS
(WBP)BUSINESS SOLUTIONS GROUPACQUIRING AND CARDSWHOLESALE BANKING
OPERATIONSBRANCH BANKINGWHOLESALE BANKING COVERAGE GROUP

Please select Department 3
Please Select DepartmentINFORMATION TECHNOLOGYRETAIL OPERATIONSBUSINESS
INTELLIGENCE UNITTRANSFORMATION - CXTRETAIL LENDINGTREASURYHUMAN
RESOURCESCORPORATE REAL ESTATE SERVICES (CRES)WHOLESALE BANKING PRODUCTS
(WBP)BUSINESS SOLUTIONS GROUPACQUIRING AND CARDSWHOLESALE BANKING
OPERATIONSBRANCH BANKINGWHOLESALE BANKING COVERAGE GROUP

Please select Department 4
Please Select DepartmentINFORMATION TECHNOLOGYRETAIL OPERATIONSBUSINESS
INTELLIGENCE UNITTRANSFORMATION - CXTRETAIL LENDINGTREASURYHUMAN
RESOURCESCORPORATE REAL ESTATE SERVICES (CRES)WHOLESALE BANKING PRODUCTS
(WBP)BUSINESS SOLUTIONS GROUPACQUIRING AND CARDSWHOLESALE BANKING
OPERATIONSBRANCH BANKINGWHOLESALE BANKING COVERAGE GROUP

Please select Department 5
Please Select DepartmentINFORMATION TECHNOLOGYRETAIL OPERATIONSBUSINESS
INTELLIGENCE UNITTRANSFORMATION - CXTRETAIL LENDINGTREASURYHUMAN
RESOURCESCORPORATE REAL ESTATE SERVICES (CRES)WHOLESALE BANKING PRODUCTS
(WBP)BUSINESS SOLUTIONS GROUPACQUIRING AND CARDSWHOLESALE BANKING
OPERATIONSBRANCH BANKINGWHOLESALE BANKING COVERAGE GROUP



Please rate the following departments on "I am likely to receive responses
within 24 hours from the department"

{{selectedDepartment1}}

Not Applicable


Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree




{{selectedDepartment2}}

Not Applicable


Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree




{{selectedDepartment3}}

Not Applicable


Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree




{{selectedDepartment4}}

Not Applicable


Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree




{{selectedDepartment5}}

Not Applicable


Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree






Please rate the following departments on "I am likely to have my query addressed
without being sent to multiple people in the department"

{{selectedDepartment1}}

Not Applicable


Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree




{{selectedDepartment2}}

Not Applicable


Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree




{{selectedDepartment3}}

Not Applicable


Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree




{{selectedDepartment4}}

Not Applicable


Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree




{{selectedDepartment5}}

Not Applicable


Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree






Please rate the following departments on "Products/Processes introduced by the
department are likely to deliver as planned"

{{selectedDepartment1}}

Not Applicable


Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree




{{selectedDepartment2}}

Not Applicable


Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree




{{selectedDepartment3}}

Not Applicable


Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree




{{selectedDepartment4}}

Not Applicable


Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree




{{selectedDepartment5}}

Not Applicable


Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree






Please rate the following departments on "The department gets into details and
provides the best solution"

{{selectedDepartment1}}

Not Applicable


Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree




{{selectedDepartment2}}

Not Applicable


Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree




{{selectedDepartment3}}

Not Applicable


Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree




{{selectedDepartment4}}

Not Applicable


Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree




{{selectedDepartment5}}

Not Applicable


Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree






Please rate the following departments on "The department is likely to
acknowledge problems and take steps to rectify them"

{{selectedDepartment1}}

Not Applicable


Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree




{{selectedDepartment2}}

Not Applicable


Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree




{{selectedDepartment3}}

Not Applicable


Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree




{{selectedDepartment4}}

Not Applicable


Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree




{{selectedDepartment5}}

Not Applicable


Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree






Please rate the following departments on "The department is open to receiving
feedback and uses it to improve"

{{selectedDepartment1}}

Not Applicable


Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree




{{selectedDepartment2}}

Not Applicable


Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree




{{selectedDepartment3}}

Not Applicable


Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree




{{selectedDepartment4}}

Not Applicable


Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree




{{selectedDepartment5}}

Not Applicable


Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree






Please rate the following departments on "The department ensures the
expectations in a cross-functional initiative are clearly laid out"

{{selectedDepartment1}}

Not Applicable


Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree




{{selectedDepartment2}}

Not Applicable


Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree




{{selectedDepartment3}}

Not Applicable


Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree




{{selectedDepartment4}}

Not Applicable


Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree




{{selectedDepartment5}}

Not Applicable


Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree






Please share specific feedback on improvement for each of these departments,
particularly where you have given low scores. These comments are reviewed by
leaders and used to develop specific action plans towards improvement. If
feedback is for a specific unit within the department, please specify.

{{selectedDepartment1}}

Please select Sub Department
Please Select Sub DepartmentFINANCE & ACCOUNTSINVESTOR RELATIONSCENTRAL
PROCUREMENT TEAMVENDOR MANAGEMENT TEAM

Please select Sub Department
Please Select Sub DepartmentBURGUNDY PRIVATENRI & IRDPRIMERETAIL FOREXRETAIL
PRODUCTS, PRIORITY, TRIUMPHTHIRD PARTY PRODUCTSWEALTH MANAGEMENT & INVESTMENT

Please select Sub Department
Please Select Sub DepartmentMORTGAGESRURALRETAIL COLLECTIONSCONSUMER
LOANSSBBWHEELS

Please select Sub Department
Please Select Sub DepartmentRETAIL ASSETS OPERATIONS(RA OPS)RETAIL TRANSACTIONS
SERVICES (RTS)BBOG - RBO HELPDESKON BOARDING (CPU)SERVICE RECOVERYINBOUND
CHANNEL (PHONE BANKING/CHAT/E-MAIL)CLEARING AND SETTLEMENT (C&S)

Please select Sub Department
Please Select Sub DepartmentGOVERNMENT COVERAGE GROUP (GCG)MID
CORPORATES(MC)STRATEGIC CLIENT GROUP (SCG)FINANCIAL INCLUSION GROUP (FIG)LARGE
CORPORATES(LC)INTERNATIONAL BANKING & OVERSEAS (WBCG)MULTI NATIONAL CORPORATES
GROUP (MNC)PSL

Please select Sub Department
Please Select Sub DepartmentCURRENT ACCOUNTSTRADESUPPLY CHAINCMS – PAYMENTS &
COLLECTIONSDIGITAL CHANNELSCUSTODY AND CAPITAL ACCOUNTS

Please select Sub Department
Please Select Sub DepartmentRETAIL CREDITSEG CREDITMEG CREDITMC CREDITLC
CREDITSCF CREDIT

Please select Sub Department
Please Select ItemWB SERVICEWHOLESALE BANKING OPERATIONSTREASURY OPERATIONS


{{selectedDepartment2}}

Please select Sub Department
Please Select Sub DepartmentFINANCE & ACCOUNTSINVESTOR RELATIONSCENTRAL
PROCUREMENT TEAMVENDOR MANAGEMENT TEAM

Please select Sub Department
Please Select Sub DepartmentBURGUNDY PRIVATENRI & IRDPRIMERETAIL FOREXRETAIL
PRODUCTS, PRIORITY, TRIUMPHTHIRD PARTY PRODUCTSWEALTH MANAGEMENT & INVESTMENT

Please select Sub Department
Please Select Sub DepartmentMORTGAGESRURALRETAIL COLLECTIONSCONSUMER
LOANSSBBWHEELS

Please select Sub Department
Please Select Sub DepartmentRETAIL ASSETS OPERATIONS(RA OPS)RETAIL TRANSACTIONS
SERVICES (RTS)BBOG - RBO HELPDESKON BOARDING (CPU)SERVICE RECOVERYINBOUND
CHANNEL (PHONE BANKING/CHAT/E-MAIL)CLEARING AND SETTLEMENT (C&S)

Please select Sub Department
Please Select Sub DepartmentGOVERNMENT COVERAGE GROUP (GCG)MID
CORPORATES(MC)STRATEGIC CLIENT GROUP (SCG)FINANCIAL INCLUSION GROUP (FIG)LARGE
CORPORATES(LC)INTERNATIONAL BANKING & OVERSEAS (WBCG)MULTI NATIONAL CORPORATES
GROUP (MNC)PSL

Please select Sub Department
Please Select Sub DepartmentCURRENT ACCOUNTSTRADESUPPLY CHAINCMS – PAYMENTS &
COLLECTIONSDIGITAL CHANNELSCUSTODY AND CAPITAL ACCOUNTS

Please select Sub Department
Please Select Sub DepartmentRETAIL CREDITSEG CREDITMEG CREDITMC CREDITLC
CREDITSCF CREDIT

Please select Sub Department
Please Select ItemWB SERVICEWHOLESALE BANKING OPERATIONSTREASURY OPERATIONS


{{selectedDepartment3}}

Please select Sub Department
Please Select Sub DepartmentFINANCE & ACCOUNTSINVESTOR RELATIONSCENTRAL
PROCUREMENT TEAMVENDOR MANAGEMENT TEAM

Please select Sub Department
Please Select Sub DepartmentBURGUNDY PRIVATENRI & IRDPRIMERETAIL FOREXRETAIL
PRODUCTS, PRIORITY, TRIUMPHTHIRD PARTY PRODUCTSWEALTH MANAGEMENT & INVESTMENT

Please select Sub Department
Please Select Sub DepartmentMORTGAGESRURALRETAIL COLLECTIONSCONSUMER
LOANSSBBWHEELS

Please select Sub Department
Please Select Sub DepartmentRETAIL ASSETS OPERATIONS(RA OPS)RETAIL TRANSACTIONS
SERVICES (RTS)BBOG - RBO HELPDESKON BOARDING (CPU)SERVICE RECOVERYINBOUND
CHANNEL (PHONE BANKING/CHAT/E-MAIL)CLEARING AND SETTLEMENT (C&S)

Please select Sub Department
Please Select Sub DepartmentGOVERNMENT COVERAGE GROUP (GCG)MID
CORPORATES(MC)STRATEGIC CLIENT GROUP (SCG)FINANCIAL INCLUSION GROUP (FIG)LARGE
CORPORATES(LC)INTERNATIONAL BANKING & OVERSEAS (WBCG)MULTI NATIONAL CORPORATES
GROUP (MNC)PSL

Please select Sub Department
Please Select Sub DepartmentCURRENT ACCOUNTSTRADESUPPLY CHAINCMS – PAYMENTS &
COLLECTIONSDIGITAL CHANNELSCUSTODY AND CAPITAL ACCOUNTS

Please select Sub Department
Please Select Sub DepartmentRETAIL CREDITSEG CREDITMEG CREDITMC CREDITLC
CREDITSCF CREDIT

Please select Sub Department
Please select Sub Department WB SERVICEWHOLESALE BANKING OPERATIONSTREASURY
OPERATIONS


{{selectedDepartment4}}

Please select Sub Department
Please Select Sub DepartmentFINANCE & ACCOUNTSINVESTOR RELATIONSCENTRAL
PROCUREMENT TEAMVENDOR MANAGEMENT TEAM

Please select Sub Department
Please Select Sub DepartmentBURGUNDY PRIVATENRI & IRDPRIMERETAIL FOREXRETAIL
PRODUCTS, PRIORITY, TRIUMPHTHIRD PARTY PRODUCTSWEALTH MANAGEMENT & INVESTMENT

Please select Sub Department
Please Select Sub DepartmentMORTGAGESRURALRETAIL COLLECTIONSCONSUMER
LOANSSBBWHEELS

Please select Sub Department
Please Select Sub DepartmentRETAIL ASSETS OPERATIONS(RA OPS)RETAIL TRANSACTIONS
SERVICES (RTS)BBOG - RBO HELPDESKON BOARDING (CPU)SERVICE RECOVERYINBOUND
CHANNEL (PHONE BANKING/CHAT/E-MAIL)CLEARING AND SETTLEMENT (C&S)

Please select Sub Department
Please Select Sub DepartmentGOVERNMENT COVERAGE GROUP (GCG)MID
CORPORATES(MC)STRATEGIC CLIENT GROUP (SCG)FINANCIAL INCLUSION GROUP (FIG)LARGE
CORPORATES(LC)INTERNATIONAL BANKING & OVERSEAS (WBCG)MULTI NATIONAL CORPORATES
GROUP (MNC)PSL

Please select Sub Department
Please Select Sub DepartmentCURRENT ACCOUNTSTRADESUPPLY CHAINCMS – PAYMENTS &
COLLECTIONSDIGITAL CHANNELSCUSTODY AND CAPITAL ACCOUNTS

Please select Sub Department
Please Select Sub DepartmentRETAIL CREDITSEG CREDITMEG CREDITMC CREDITLC
CREDITSCF CREDIT

Please select Sub Department
Please select Sub Department WB SERVICEWHOLESALE BANKING OPERATIONSTREASURY
OPERATIONS


{{selectedDepartment5}}

Please select Sub Department
Please Select Sub DepartmentFINANCE & ACCOUNTSINVESTOR RELATIONSCENTRAL
PROCUREMENT TEAMVENDOR MANAGEMENT TEAM

Please select Sub Department
Please Select Sub DepartmentBURGUNDY PRIVATENRI & IRDPRIMERETAIL FOREXRETAIL
PRODUCTS, PRIORITY, TRIUMPHTHIRD PARTY PRODUCTSWEALTH MANAGEMENT & INVESTMENT

Please select Sub Department
Please Select Sub DepartmentMORTGAGESRURALRETAIL COLLECTIONSCONSUMER
LOANSSBBWHEELS

Please select Sub Department
Please Select Sub DepartmentRETAIL ASSETS OPERATIONS(RA OPS)RETAIL TRANSACTIONS
SERVICES (RTS)BBOG - RBO HELPDESKON BOARDING (CPU)SERVICE RECOVERYINBOUND
CHANNEL (PHONE BANKING/CHAT/E-MAIL)CLEARING AND SETTLEMENT (C&S)

Please select Sub Department
Please Select Sub DepartmentGOVERNMENT COVERAGE GROUP (GCG)MID
CORPORATES(MC)STRATEGIC CLIENT GROUP (SCG)FINANCIAL INCLUSION GROUP (FIG)LARGE
CORPORATES(LC)INTERNATIONAL BANKING & OVERSEAS (WBCG)MULTI NATIONAL CORPORATES
GROUP (MNC)PSL

Please select Sub Department
Please Select Sub DepartmentCURRENT ACCOUNTSTRADESUPPLY CHAINCMS – PAYMENTS &
COLLECTIONSDIGITAL CHANNELSCUSTODY AND CAPITAL ACCOUNTS

Please select Sub Department
Please Select Sub DepartmentRETAIL CREDITSEG CREDITMEG CREDITMC CREDITLC
CREDITSCF CREDIT

Please select Sub Department
Please select Sub DepartmentWB SERVICEWHOLESALE BANKING OPERATIONSTREASURY
OPERATIONS




Thank you for your valuable feedback.



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