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COOKIES ON THE FT We use cookies for a number of reasons, such as keeping FT Sites reliable and secure, personalising content and ads, providing social media features and to analyse how our Sites are used. Accept & continue Manage cookies This is what your event will look like after going live * No notifications yet. * Sign Out Toggle navigation * * Home * Agenda * Why Attend * Partner * Help * * No notifications yet. * Sign Out EXPLORE THE VENUE! EXPLORE THE VENUE! Be part of the entire event experience including sessions, networking and more. Let's Go Registered User? Login The community gives you the chance to connect and engage with delegates attending this event. Access to the community is available for registered attendees only. If you have already registered, please join using the link below. To register for the event please follow the 'Register for free' button and summit your details. Please contact ftlive@ft.com with any questions. Forgot Password? Sign Up New User? Sign Up The community gives you the chance to connect and engage with delegates attending this event. Access to the community is available for registered attendees only. If you have already registered, please join using the link below. To register for the event please follow the 'Register for free' button and summit your details. Please contact ftlive@ft.com with any questions. Forgot Password? Login ENHANCING THE INSURANCE CUSTOMER EXPERIENCE Staying competitive and meeting consumer expectations 27 July 2023 | 15:00 BST / 10:00 EST | Webinar Register for free Presented by In Partnership with THE INSURANCE INDUSTRY IS FACING EVER GREATER COMPETITION This webinar – hosted by the Financial Times in partnership with Infosys – will explore the changing commercial landscape in which insurance firms now operate. It will look at what steps they can take to meet the greater demands and expectations that customers now have and examine how digital technology can support these aims. The discussion will also consider innovative ways to boost competitiveness, such as through the creation of cross-industry strategies. See full overview WORLD-CLASS BUSINESS LEADERS AND SPEAKERS IS Ian Smith Insurance Correspondent Financial Times PL Pravina Ladva Chief Digital & Technology Officer Swiss Re Group 17 9 51 37 Days Hours Minutes Seconds MARKET ENVIRONMENT How is the current market environment adding to the pressure for insurance companies to innovate and evolve? CROSS-INDUSTRY ECOSYSTEMS What opportunities are there for insurers to be part of cross-industry ecosystems that simplify the insurance process for consumers? SERVICE-BASED ORGANISATIONS How can insurance companies manage the move from a product-based to a service-based organisation? See the agenda WHY ATTEND? Understand The big picture, not just the individual strands of the business you work in Connect And build relationships with some of the biggest names in your industry register now Discover New approaches and strategies to help win market share JOIN US ON 27 JULY FT Live Digital Dialogues - fully digital one hour event experiences delivering maximum engagement. Live webinars provide unique opportunities to engage global senior audiences. All access, digital passes include access to all the live sessions PLUS all sessions on demand for 30 days. Join the conversation. Register for free WE’RE HERE TO HELP Contact us © Financial Times Live FT Live and its journalism are subject to a self-regulation regime under the FT Editorial Code of Practice LEGAL FT Live Website Terms of Use Slavery Statement & Policies Contact us FT Live Delegate Terms & Conditions Privacy policy Cookie policy Add to calendar: Google iCal Outlook Yahoo Contact the organizer Add to calendar: Google iCal Outlook Yahoo Contact the organizer