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POST https://secure.southstatebank.com/southstatebankonline/uux.aspx

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    <div class="arrow-up"></div>
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        <p>Secure Log In</p>
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    <div class="login--ctas">
      <div class="buttons">
        <input type="submit" id="online-banking-submit" class="ssb-button-orange padded" value="Log In">
      </div>
      <div class="sublinks">
        <a href="https://secure.southstatebank.com/southstatebankonline/sdk/ForgotUsername">Forgot Login ID</a>
        <a href="https://secure.southstatebank.com/southstatebankonline/uux.aspx#/login/resetPasswordUsername">Forgot Password</a>
        <a href="https://secure.southstatebank.com/southstatebankonline/sdk/AutoEnrollmentE2E">Enroll in Online Banking</a>
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    <div class="error" style="display: none;">
      <div>
        <img src="/Content/images/icon-attention-white.png" alt="Login Error">
        <p>Your username is valid but has a problem. Please call customer support</p>
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</form>

<form class="mobilemenu--searchform">
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</form>

Text Content

 * Personal
 * Mortgage
 * Small Business
 * Commercial
 * Wealth

 * About Us
 * Help
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Login

Secure Log In

Online Banking Credit Card Mortgage Online Loan Payments Investment Services
Private Wealth (Trust) Financial Planning SouthState 401k Treasury Navigator

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 * Personal
   
   PERSONAL
   
    * Personal Overview
    * Bank
       * Bank Overview
       * Checking
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       * Online & Mobile Banking
   
    * Borrow
       * Borrow Overview
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 * Mortgage
   
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 * Small Business
   
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 * Commercial
   
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    * Treasury Management
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       * Treasury Navigator®
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       * Commercial Banking

 * Wealth
   
   WEALTH
   
    * Wealth Overview
    * Your Goals
       * Your Goals Overview
       * Start Investing
       * Build Your Wealth
       * Protect Your Wealth
       * Transfer Your Wealth
   
    * Our Strategies
       * Our Strategies Overview
       * Investment & Financial Planning
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       * Premier Private Client Group
       * Corporate & Institutional Services
   
    * Wealth Insights
       * Wealth Insights Overview
       * On Point® Market Commentary
       * Investment Services Weekly Market Commentary
       * Women and Wealth
   
    * Find an Advisor

 * About Us
 * Help
 * Locations
 * Search


SOUTHSTATE ONLINE PRIVACY POLICY


Updated Date: May 25, 2022

This Online Privacy Policy ("Policy") applies to use of online services offered,
owned or controlled by SouthState Bank, N.A. (“SouthState”), including, but not
limited to our website and mobile applications. The terms “SouthState,” “we,”
“our,” and “us” in this Policy refer to SouthState Bank, N.A. and its affiliates
and subsidiaries. SouthState’s Online Services are intended for United States
users only.

This Policy describes how we may collect, share, and use information about you
based on your interaction with our online sites, mobile applications, online
advertisements, third-party websites and SouthState-branded social media sites
(collectively, “Online Services”) and the choices you can make about how your
information is collected and used. This Policy applies to information collected
when you use our Online Services. By using or accessing our Online Services, you
confirm your agreement to the terms and conditions of this Policy in effect at
that time and consent to our use of cookies and like technologies.

As you review this Policy, please keep in mind that:
 * Personal information that you share on SouthState-managed social media pages,
   such as Facebook and Twitter, are subject to the privacy policies and terms
   of use of those platforms. You should review those policies before posting
   any content to those pages. Additionally, please do not share personal
   information through public social media pages.
 * Our Online Services are not intended for children under the age of 13. We do
   not knowingly collect personal information from individuals under the age of
   13 without parental consent. To learn more about the Children’s Online
   Privacy Protection Act (COPPA), please visit the Federal Trade Commission’s
   website at https://www.ftc.gov/.
 * This Policy supplements, but does not replace, the Website Terms of Use for
   SouthState's Online Services. In the event of a conflict between this Policy
   and the Website Terms of Use, this Policy will control.

What Information We Collect:

Personal Information
When you use our Online Services, we collect personal information that you
provide, including in our forms, applications, surveys and other online fields.
This information may include your name, mailing or email address, telephone
number(s), account number(s), financial information, geolocation, contact lists,
photographs, biometric and other personal information you may provide. If you
have a financial product or service with us for personal, family, or household
purposes, we will share and use information we collect from or about you in
accordance with our Consumer Privacy Notice available on our website.

Non-personal Information
Non-personal information we may collect from your use of our Online Services may
include your IP address, browser and/or device information, including location
information, if enabled on your device, type of operating system you are using,
information about the site or advertisement that brought you to our Online
Services, and the parts of our Online Services that you use.

How We Collect Information:
We collect information through various means, including the information you
provide directly to our Online Services, information collected through third
parties, as described below, and in an automated fashion, through your browser,
cookies, pixel tags, clear gifs, web beacons, flash cookies, and other
technologies.

Pixel tags, clear gifs, web beacons and flash cookies are transparent tags that
are placed on a website, email or other message and are used to measure the
actions of the visitor opening the page that contains the clear gifs and allow
us to evaluate the effectiveness of our communications, detect and prevent
fraud, and advertise.

Cookies are small text tiles that are stored on your computer or mobile device
that allow us to collect certain information, such as your browser type, the
time you spend on our online sites and the pages you visit. Many internet
browsers allow you to refuse cookies, but doing so may cause you to be unable to
access certain of our Online Services. For more information on opting out of
certain tracking see the "Your Choices" section below.

How We Use Information:
The information SouthState collects from and about you is used to improve your
service and experience with our Online Services. We may use your information:
 * To process your requests, transactions, applications and inquiries,
 * To verify your identity using location-based data,
 * To allow you to apply for products or services (e.g., to prequalify for a
   mortgage, open a checking account or other financial product) and evaluate
   your eligibility for such products or services,
 * To provide you with updates on your accounts, products and services, such as
   changes to terms, conditions or policies,
 * To inform you about important information regarding products or services for
   which you apply or may be interested in applying for, or in which you are
   already enrolled,
 * To monitor usage and/or performance, improve customer experience on our
   Online Services, ensure technological compatibility with visitors' computers
   or other electronic or mobile devices, or to conduct aggregate analyses on
   usage patterns,
 * To perform analytics concerning your use of our Online Services, including
   the pages and advertisements you view utilizing Google Analytics and/or other
   third-party tools,
 * To deliver advertising to you directly or on third-party websites,
 * To allow you to access your online accounts,
 * To recognize you when you return to our Online Services,
 * For risk control, for fraud detection and prevention, and to increase
   security of our Online Services,
 * To provide you with personalized offers and customize your experience with
   SouthState, and/or
 * To comply with applicable legal requirements.

How We Share Information:
If you are a SouthState customer, we may share personal information that we
collect about you with our service providers, affiliates, joint marketers, and
non-affiliates in accordance with our Consumer Privacy Notice and the California
Consumer Privacy Act Notice available on our website.
 * Service Providers, Affiliates or Joint Marketers. We may disclose certain
   personal and non-personal information we collect from your use of our Online
   Services to companies that perform services on our behalf, including those
   who assist us in processing transactions, preparing and mailing statements,
   and responding to user inquiries. In addition, we may disclose that
   information to service providers that perform marketing services for us and
   to financial institutions with whom we have joint marketing agreements.
 * Non-Affiliates. We may disclose information about you to non-affiliates as
   required or permitted by law, such as to comply with a subpoena, respond to
   inquiries from government authorities or defend legal actions.

Android and iOS App Permissions:
When you download SouthState’s app on a mobile device, depending on your
software version, you will be prompted to accept certain permissions. Below are
the permissions that may be requested by the SouthState app.




Permissions Why We Collect This Information Location We may need this
information for regulatory and security purposes, or to provide certain
location-based services (i.e. to location a SouthState branch or ATM). Phone We
may need this information to permit one-touch dialing within our app. SouthState
will not access your phone log and to read your phone status and identity.
Camera / Photos / Media The SouthState app requests access, with your consent,
to capture and populate information to permit access and to process certain
transactions (i.e. facial recognition log-on, mobile deposits). Wearables The
SouthState app requests access, with your consent to wearables to permit access
to account balances Device and App History We may use this information to:
 * Authenticate you and your device,
 * Determine the eligibility of your device,
 * Provide you with services and offers compatible with your device
 * Communicate with your device (i.e. push notifications)
 * Retrieve the session data and keep you logged in for a predetermined time.

Storage We may need this information to modify or delete SD card contents or to
read the contents of your shared storage. Contacts We may need this information
to access your contacts to process certain transactions (i.e. person to person
payments). Other We may need this information to:
 * Use fingerprint hardware
 * Access Wi-Fi information

 

Your Choices:
Your browser may allow you to choose to not have your activities tracked by
adjusting your browser’s cookie settings or permanently using a browser plugin.
Note, if you choose to reject cookies, you may not be able to access your
accounts online with SouthState. Therefore, if you set your browser options to
disallow cookies, you may limit the functionality we can provide when you visit
our Online Services.

We or our third-party advertising service providers, including network
advertising companies, may use certain information about your online activities,
such as websites visited and search key words entered, to help determine which
of our advertisements may be of interest to you. If you would like more
information about how Google uses data through Google Analytics, and how you can
set your preferences for how Google advertises to you, please follow the links
below.
 * "How Google uses data when you use our partners' sites or apps"
 * “Google Analytics terms of service”


Hotjar is a technology service that helps us better understand our users’
experience (e.g. how much time they spend on which pages, which links they
choose to click, what users do and do not like, etc.) and this enables us to
build and maintain our service with user feedback. Hotjar uses cookies and other
technologies to collect data on our users’ behavior and their devices. This
includes a device’s IP address, (processed during your session and stored in a
de-identified form), device screen size, device type (unique device
identifiers), browser information, geographic location (country only), and the
preferred language used to display our website. Hotjar is contractually
forbidden to sell any of the data collected on our behalf. For further details,
please see the ‘about Hotjar’ section of Hotjar’s support site.

We or our third-party service providers may also associate the information that
we collect online to recognize you and associate your devices with each other to
provide you with seamless access and to customize your user experience on our
Online Services across your devices. If you prefer not to receive targeted
advertising based on your use of our Online Services, you can opt out of some
network advertising programs that use your information. Many network advertising
programs also allow you to manage the interest categories as they apply to your
online browsing activities. For information about your choices to opt-out of
targeted online advertising click here: https://www.aboutads.info/choices/ or
https://www.networkadvertising.org/choices/.

Please remember that even if you opt out of targeted advertising, you may still
see our advertisements when you are browsing online. However, the advertisements
may not be tailored to you and your interests.

Third-Party Information & Sites:
SouthState contracts with advertising companies to advertise our products and
services on third-party websites and mobile applications. We may use information
we collect as described above to assist these advertising companies in selecting
which of our advertisements and offers may appeal to you. We may also collect
information about you from other online and offline sources, including credit
reporting agencies and other third-party sources as permitted by law.

Our Online Services may link to the online sites of third parties. When you
leave our Online Services and visit a third-party site, your visit is governed
by the privacy policies and practices of that website, and not SouthState’s
policies. We encourage you to review the terms of use and privacy policies of
all third-party websites.

How to Protect Your Personal Information:
It is important that you protect your personal information. We will never
request personal information, such as social security number, account numbers,
PINs, or passwords, by email, phone calls or texts. If you receive an email,
call, or text message that appears to be from SouthState asking for your
personal information, please contact us at 1-800-277-2175 to report the
suspicious activity.

Policy Updates:
If we make updates to this Policy, we will revise the Policy and the “Updated
Date” posted at the top of this Policy. Updates are effective as soon as they
are published. Your use of our Online Services following any updates is your
acceptance of the updated Policy.
 
Contact Us:
If you have any questions about this Policy or the practices of our Online
Services, please contact us at 1-800-277-2175.


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