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Automating Customer Promise Management with Conversational Service Automation

Dear Agnes,

Over the past year, contact centers have accelerated their digital
transformation plans. Today, organizations are increasingly turning to AI and
automation to deliver better customer experiences and employee efficiencies.

In this webinar, Forrester joins the conversation with Annie Weckesser, Chief
Marketing Officer at Uniphore to discuss what the future looks like for contact
centers with AI and automation. The webinar provides key insights on delivering
customer experiences that create and sustain customer loyalty, the future
landscape of new enterprises entering the conversational AI industry and how
conversation intelligence impacts customer service. 

For businesses unwilling to compromise on the customer service experience, an
AI-powered platform helps to improve CX, reduce costs, save time, and enable
better decision-making.

Watch the webinar, “The Future of Customer Service is Conversational Service
Automation”.

Regards,
Team Uniphore

Watch Now



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Uniphore
1001 Page Mill Road
Building 4
Palo Alto, CA 94304


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