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* Cough & Sore Throat Relief
* Cotton Balls & Swabs
* Shop Ear, Nose & Throat Care
* Sale on Ear, Nose & Throat Care
* Foot Care
* Back
* Foot Care
* Inserts, Insoles & Cushions
* Corns, Calluses, Blisters & Bunions Relief
* Foot Creams & Treatments
* Diabetic Foot Care
* Athlete's Foot & Antifungal
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* Shop Foot Care
* Sale on Foot Care
* Lip Care
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* Lip Care
* Lip Balm
* Lip & Cold Sore Treatments
* Shop Lip Care
* Sale on Lip Care
* Massage & Relaxation
* Back
* Massage & Relaxation
* Head & Face Massagers
* Back & Body Massagers
* Foot & Leg Massagers
* Massage Oils, Lotions & Creams
* Spa Accessories
* Shop Massage & Relaxation
* Sale on Massage & Relaxation
* Hearing Devices and Amplifiers
* Back
* Hearing Devices and Amplifiers
* Hearing Aid Batteries
* Hearing Aids & Assistance
* Shop Hearing Devices and Amplifiers
* Sale on Hearing Devices and Amplifiers
* Shop Personal Care
* Sale on Personal Care
* --------------------------------------------------------------------------------
* Weekly Deals on Personal Care
* Scalp Health
* --------------------------------------------------------------------------------
*
* Close menu
* Fall & Winter
* Back
* Fall & Winter
* Cold Weather Clothing & Accessories
* Back
* Cold Weather Clothing & Accessories
* Men's Clothing
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* Children's Clothing
* Cold Weather Accessories
* Shoes, Sandals & Slippers
* Shop Cold Weather Clothing & Accessories
* Sale on Cold Weather Clothing & Accessories
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* Fall Favorites
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* Fall Favorites
* Harvest Decor
* Fall Inspired Candy & Snacks
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* Seasonal Decorations
* Ornaments
* Holiday Decorations and Accessories
* Shop Seasonal Decorations
* Sale on Seasonal Decorations
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* Cough, Cold & Flu
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* Cough, Cold & Flu
* Lip & Cold Sore Treatments
* Adult Cold Remedies
* Nasal Care
* Children's Cough, Cold & Flu
* Chest Rubs
* Cough & Sore Throat Relief
* Shop Cough, Cold & Flu
* Sale on Cough, Cold & Flu
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* Shop Fall & Winter
* Sale on Fall & Winter
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* Arts & Crafts
* Painting Supplies
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* Sale on Arts & Crafts
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* Action Figures & Playsets
* Action Figure Playsets
* Action Figures
* Mini Figures
* Play Animals
* Shop Action Figures & Playsets
* Sale on Action Figures & Playsets
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* Dress Up & Pretend Play
* Dress Up
* Musical Toys & Instruments
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* Furniture
* Shop Dress Up & Pretend Play
* Sale on Dress Up & Pretend Play
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* Dolls & Accessories
* Dolls
* Dollhouses & Furniture
* Doll Clothes & Accessories
* Doll Playsets
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* Sale on Dolls & Accessories
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* Educational & STEM Toys
* Learning & Development Toys
* Math Activities & Toys
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* Kids' Books
* Children's Books
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* Shop Kids' Books
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* Toy Cars & Remote Control Toys
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* Toy Cars & Remote Control Toys
* Trains & Train Sets
* Toy Vehicles
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* Shop Toy Cars & Remote Control Toys
* Sale on Toy Cars & Remote Control Toys
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* Stuffed Animals
* All Other Stuffed Animals
* Squishmallows
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* Walgreens Brand Stuffed Animals
* Shop Stuffed Animals
* Sale on Stuffed Animals
* Baby & Toddler Toys
* Back
* Baby & Toddler Toys
* Rattles & Teethers
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* Sale on Baby & Toddler Toys
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* Games & Puzzles
* Adult Games
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* Sale on Games & Puzzles
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* Sports & Outdoor Toys
* Bubbles
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* Grocery
* Adult Beverages
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* Adult Beverages
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* Beverages
* Milk
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* Candy & Chocolate
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* Candy & Chocolate
* Gummy, Chewy & Hard Candy
* Premium & Specialty Chocolate
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* Pantry
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* Pantry
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* Fresh Foods
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* Fresh Foods
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* Bakery & Bread
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* Frozen Foods
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* Household Essentials
* Cleaning Supplies
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* Cleaning Supplies
* All Purpose Cleaner
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* Sale on Cleaning Supplies
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* Laundry Care
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* Laundry Care
* Laundry Detergent
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* Dish Detergents
* Dishwasher Detergent Tablet
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* Toilet Paper, Paper Towels & Facial Tissue
* Paper Towels
* Facial Tissue
* Toilet Paper
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* Sale on Toilet Paper, Paper Towels & Facial Tissue
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* Disposable Tableware
* Disposable Plates
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* Food Storage & Containers
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* Food Storage & Containers
* Aluminum Foil
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* Insect & Pest Control
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* Insect & Pest Control
* Bug Zappers & Swatters
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* Sale on Insect & Pest Control
* Air Fresheners
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* Air Fresheners
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* Refills
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* Trash Bags
* Small Trash Bags
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* Sale on Household Essentials
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* Gift Cards
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* Specialty Gift Cards
* Food, Beverage & Restaurant Gift Cards
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* Walgreens Brand Gift Cards
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* Shop Gift Cards
* Sale on Gift Cards
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* Fitness & Nutrition
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* Fitness & Nutrition
* Weight Management
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* Weight Management
* Weight Management Supplements
* Fat Burners & Thermogenics
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* Sports Nutrition
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* Sports Nutrition
* Energy & Endurance
* Muscle Builders
* Creatine
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* Pre-Workout
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* Shop Sports Nutrition
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* Bars & Drinks
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* Bars & Drinks
* Energy Enhancers
* Bars
* Drinks
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* Fitness Accessories
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* Fitness Accessories
* Water Bottles
* Mats
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* Performance & Compression
* Pulse Oximeters
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* Shop Fitness Accessories
* Sale on Fitness Accessories
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* Diet Foods
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* Diet Foods
* Specialty Diet Foods
* Sugar Substitutes
* Snacks & Candy
* Shop Diet Foods
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* Exercise Equipment
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* Exercise Equipment
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* Yoga & Pilates
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* Yoga & Pilates
* Mats
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* Sale on Yoga & Pilates
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* Baby & Kids
* Feeding & Nursing Essentials
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* Feeding & Nursing Essentials
* Bottle Feeding
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* Diapering
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* Diapering
* Natural & Clean Baby Wipes
* Diapers
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* Baby Wipes
* Shop Diapering
* Sale on Diapering
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* Bath, Skin & Hair
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* Bath, Skin & Hair
* Children's Hair Care
* Sunscreen for Children
* Skin Care
* Clean Bath, Skin & Hair
* Cotton Balls & Swabs
* Baby & Children's Bath
* Shop Bath, Skin & Hair
* Sale on Bath, Skin & Hair
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* Nursery
* Night Lights
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* Shop Nursery
* Sale on Nursery
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* Child Proofing
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* Children & Baby's Health Care
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* Children & Baby's Health Care
* Children's Allergy & Sinus
* Air Purifiers
* Children's Homeopathic Remedies
* Children's Pain & Fever Relief
* Children's Cough, Cold & Flu
* Vaporizers
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* Accessories
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* Thermometers
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* Sale on Children & Baby's Health Care
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* Children's Vitamins & Supplements
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* Children's Vitamins & Supplements
* Children's Multivitamins
* Children's Supplements
* Infants Vitamins & Supplements
* Shop Children's Vitamins & Supplements
* Sale on Children's Vitamins & Supplements
* Baby Food & Formula
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* Baby Food & Formula
* Formula
* Solid Foods
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* Shop Baby Food & Formula
* Sale on Baby Food & Formula
* Clean & Natural Baby
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* Clean & Natural Baby
* Natural & Clean Baby Wipes
* Clean Bath, Skin & Hair
* Shop Clean & Natural Baby
* Sale on Clean & Natural Baby
* Shop Baby & Kids
* Sale on Baby & Kids
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* Sexual Wellness
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* Sexual Wellness
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* Condoms & Contraceptives
* Condoms
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* Lubricants & Moisturizers
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* Lubricants & Moisturizers
* Silicone-Based Lubricants
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* Shop Lubricants & Moisturizers
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* Vibrators & Adult Toys
* Vibrators
* Rings
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* Toys for Men
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* Shop Vibrators & Adult Toys
* Sale on Vibrators & Adult Toys
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* Mood Setters
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* Mood Setters
* Foreplay Accessories
* Massage Oils
* Shop Mood Setters
* Sale on Mood Setters
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* Intimate Care
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* Intimate Care
* Intimate Cleansing & Deodorants
* Vaginal Creams & Moisturizers
* Waxing, Bleaches & Depilatories
* Medications & Treatments
* Shop Intimate Care
* Sale on Intimate Care
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* Pregnancy & Fertility
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* Pregnancy & Fertility
* Prenatal & Postnatal Supplements
* Pregnancy & Fertility Tests
* Ovulation Kits & Tests
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* Condoms
* Shop Pregnancy & Fertility
* Sale on Pregnancy & Fertility
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* Sexual Wellness Supplements
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* Sexual Wellness Supplements
* Men's Sexual Wellness Supplements
* Women's Sexual Wellness Supplements
* Shop Sexual Wellness Supplements
* Sale on Sexual Wellness Supplements
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* Sale on Sexual Wellness
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* Pet
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* Pet
* Dog Supplies
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* Dog Supplies
* Dog Flea & Tick Prevention and Treatment
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* Dog Toys
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* Dog Treats
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* Shop Dog Supplies
* Sale on Dog Supplies
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* Cat Supplies
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* Cat Supplies
* Cat Food
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* Shop Cat Supplies
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* Other Pets
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* Other Pets
* Fish Supplies
* Shop Other Pets
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* PetShoppe
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* PetShoppe
* PetShoppe Treats
* PetShoppe Waste Management
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* PetShoppe Toys
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* Shop PetShoppe
* Sale on PetShoppe
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* Sale on Pet
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* Home Goods
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* Home Goods
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* Home Decor
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* Storage & Organization
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* Arts & Crafts
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* Small Home Appliances
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* Kitchen & Dining
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* Bed & Bath
* Blankets & Throws
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* Sale on Bed & Bath
* Heating, Cooling & Air Quality
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* Heating, Cooling & Air Quality
* Fans
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* Sale on Heating, Cooling & Air Quality
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* Clothing, Shoes & Accessories
* Men's Clothing
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* Bags & Accessories
* Shoes, Sandals & Slippers
* Shop Clothing, Shoes & Accessories
* Sale on Clothing, Shoes & Accessories
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* Luggage, Travel Gear & Accessories
* Lunch Bags
* Travel-Sized Toiletries
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* Shop Luggage, Travel Gear & Accessories
* Sale on Luggage, Travel Gear & Accessories
* Outdoor Living
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* Outdoor Living
* All Weather Essentials
* Matches & Lighters
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* Shop Outdoor Living
* Sale on Outdoor Living
* Automotive
* Back
* Automotive
* Air Fresheners for Cars
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* Shop Automotive
* Sale on Automotive
* As Seen On TV
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* As Seen On TV
* Toys
* Health & Wellness
* Beauty & Personal Care
* Electronics
* Home
* Shop As Seen On TV
* Sale on As Seen On TV
* Shop Home Goods
* Sale on Home Goods
* --------------------------------------------------------------------------------
*
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* Electronics & Office
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* Electronics & Office
* Calendars & Planners
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* Calendars & Planners
* Calendars
* Planners
* Shop Calendars & Planners
* Sale on Calendars & Planners
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* Binders, Folders & Filing
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* Binders, Folders & Filing
* File Dividers & Tabs
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* Sale on Binders, Folders & Filing
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* Pens & Pencils
* Colored Pencils
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* Sale on Pens & Pencils
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* Backpacks, Laptop Bags & Accessories
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* Backpacks, Laptop Bags & Accessories
* Backpacks
* Lunch Bags
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* Shop Backpacks, Laptop Bags & Accessories
* Sale on Backpacks, Laptop Bags & Accessories
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* Erasers & Correction Products
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* Presentation Boards, Easels & Accessories
* Permanent Markers
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* Sale on Presentation Boards, Easels & Accessories
* Glue, Tape & Fasteners
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* Glue, Tape & Fasteners
* Pins & Magnets
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* Sale on Glue, Tape & Fasteners
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* Back
* Printers & Ink
* Ink
* Shop Printers & Ink
* Batteries
* Back
* Batteries
* Coin & Button Cell Batteries
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* Sale on Batteries
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* Back
* Cell Phones & Accessories
* Prepaid Phone Cards
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* Mounts & Brackets
* Cell Phone Headsets & Headphones
* Shop Cell Phones & Accessories
* Sale on Cell Phones & Accessories
* Speakers & Audio Systems
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* Speakers & Audio Systems
* Bluetooth & Wireless Speakers
* Alarm & Digital Clocks
* Bluetooth & Wireless Headphones
* Home Audio Accessories
* Shop Speakers & Audio Systems
* Sale on Speakers & Audio Systems
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* Shop Cameras & Accessories
* Sale on Cameras & Accessories
* Headphones
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* Headphones
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* Shop Headphones
* Sale on Headphones
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* Back
* Paper
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* Sale on Paper
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* Back
* Office Tools & Equipment
* Calculators
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* Hole Punches
* Pencil Sharpeners
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* Shop Office Tools & Equipment
* Sale on Office Tools & Equipment
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* Packing & Mailing Supplies
* Postage Stamps
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* Envelopes
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* Shop Packing & Mailing Supplies
* Sale on Packing & Mailing Supplies
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* Notebooks & Journals
* Notebooks
* Journals
* Notepads
* Shop Notebooks & Journals
* Sale on Notebooks & Journals
* Computer Accessories
* Back
* Computer Accessories
* Ink
* USB Drives & Memory Cards
* Cables, Cords & Adapters
* Mice & Keyboards
* Shop Computer Accessories
* Sale on Computer Accessories
* TV & Video
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* TV & Video
* TV Accessories
* Streaming Devices
* Shop TV & Video
* Shop Electronics & Office
* Sale on Electronics & Office
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* Walgreens Brand
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* Walgreens Brand
* Medicines & Treatments
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* Medicines & Treatments
* Cough, Cold & Flu
* Pain Relief & Management
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* Digestive Health & Nausea
* Children's Medicine & Health Care
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Walgreens Privacy & Security Policy
Last Updated: June 27, 2022
This Privacy Policy lets you know how we collect, use, share, and protect
information about you. By interacting with Walgreens through our stores,
websites, mobile applications, and any other Walgreens affiliate websites where
you may interact with Walgreens, you consent to the practices described in this
Privacy Policy. Any changes in our Privacy Policy will appear on this page so
that you are aware of the data we collect and how we use it. We will notify you
of material changes to this Privacy Policy by posting on our websites
notification that the Privacy Policy has been revised and by updating the
effective date of the Privacy Policy. For California residents, there is an
"Information for California Consumers" section in this Privacy Policy.
In some circumstances, Walgreens' use of your information will be subject to the
requirements of the Health Information Portability and Accountability Act
(commonly known as "HIPAA"). For example, if you log in to your pharmacy account
and submit information regarding a prescription order, that information is
subject to HIPAA's requirements. In those circumstances, the Walgreens Notice of
Privacy Practices and not this Privacy Policy will apply. If you have questions
about which policy applies to the information you have submitted, please do not
hesitate to Contact Us.
Our Privacy Program
At Walgreens, we are committed to maintaining our customers' privacy. We take
great care to safeguard the information that we collect to maintain our
customers' privacy. We have provided this Privacy Policy to you to describe
information collection and use practices at Walgreens. This Privacy Policy
describes the choices you can make about the way your information is collected
and used.
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Information We Collect
We want you to understand how information you provide to us is collected and
used. When you interact with Walgreens or use our services, we collect certain
information about you and the services you use. An example of using our
"services" would be when you visit one of our stores or websites. We may collect
and store information from you in the following situations:
Information you provide to us directly, including when you:
* Make an in-store or online purchase, or other transaction with us;
* Create an account on one of our websites or mobile application;
* Participate in our loyalty programs;
* Participate in a contest, sweepstake, promotion, or survey;
* Correspond directly with us, such as through our websites, postal mail,
customer service, or dispute resolution mechanisms; or
* Post a review or comment on one of our websites, or post other user-generated
content on one of our websites or mobile application.
Information we collect when you use our services, including:
Device Information
* We may collect device-specific information when you visit our websites or use
our mobile applications or services. This includes information such as
Internet Protocol (IP) address, hardware model, operating system, unique
device identifiers, mobile network information, location data such as zip
code, the address of referring websites, the path you take through our
websites, and other information about your session on our websites. We may
also associate the information we collect from your different devices, which
helps us provide consistent services across your devices.
Log Information
* This includes details of how you used our websites or mobile applications
including clicks and page information such as the address (or URL) of the
website or mobile application you came from before visiting our website or
mobile application, which pages you visit on our website or mobile
application, which browser you used to view our website or mobile
application, and any search terms entered.
* Other information from your interaction with our websites, services, content
and advertising, including computer and connection information, statistics on
page views, traffic to and from the websites, ad data and other standard
weblog information.
Precise Location Information
* When you use our services on your mobile phone or device and enable location
services on your mobile phone or device browser, we may collect information
about your physical location through satellite, cell phone tower, WiFi
signal, beacons, Bluetooth and near field communication protocols ("precise
location information"). If you use our mobile application, your device may
share precise location information when you enable location services for our
application. To learn how to opt-out of sharing your precise location
information with Walgreens, go to the "Your Choices" section of this Privacy
Policy. When you use our mobile application, we may also request access to
your Bluetooth signal from your device. If you enable our mobile application
to use your Bluetooth signal, we may be able to determine your device's
in-store location. To learn how to opt-out of sharing your device's Bluetooth
signal with Walgreens, go to the "Your Choices" section of this Privacy
Policy.
In-Store Cameras
* We use in-store cameras for security purposes and for operational purposes
such as measuring traffic patterns and tracking in-stock levels.
Cookies, Web Beacons and Similar Technologies
* "Cookies" are small data files that are sent from a website's server and are
stored on your device's hard drive either for only the duration of your visit
("session cookies") or for a fixed period of time ("persistent cookies").
Cookies may store user preferences and other types of information. We use
cookies to provide features and services, such as:
* Remembering your preferences and allowing you to enter your username less
frequently;
* Presenting information that's targeted to your interests, including
Walgreens content presented on another website;
* Measuring the effectiveness of our websites, services, content and
advertising; and
* Providing other services and features that are available only through the
use of cookies.
* The Options/Settings section of most internet browsers will tell you how to
manage cookies and other technologies that may be transferred to your device,
including how to disable these technologies. You can disable our cookies or
all cookies through your browser setting, but please note that disabling
cookies may impact some of our website's features and prevent the website
from operating properly.
* A "Web Beacon" is an electronic image placed in the code of a webpage,
application, or email. We use web beacons to monitor the traffic patterns of
users from one page to another and to improve website performance, and in our
emails to understand when our email communications are opened or discarded.
Flash Cookies
* We may use or engage a third party that uses Local Stored Objects, sometimes
referred to as "Flash Cookies," and other technologies to collect and store
information about the use of our services. A Flash cookie is a small data
file placed on your computer or device using Adobe Flash technology. Flash
cookies are different from the cookies discussed above because cookie
management tools provided by your browser will not remove Flash cookies. To
limit the websites that can store information in Flash cookies on your
device, you must visit the Adobe website:
https://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.
html
Information We Collect From Other Sources
We may collect information that is publicly available. For example, we may
collect information you submit to a blog, chat room, or social network. We also
may collect information from other companies, organizations, or third-party
partners. For example, we may receive information about you from a partner when
we jointly offer services or from an advertiser about your experiences with
them. By gathering additional information about you, we can correct inaccurate
information and give you product recommendations and special offers more likely
to interest you.
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How We Use Your Information
Our primary purpose in collecting information is to provide you with a safe,
smooth, efficient, and customized experience. We may use your information in a
variety of ways, including for the following purposes:
Product and Service Fulfillment
* We use your contact information to respond to your inquiries, fulfill your
requests and improve your experience.
Our Marketing Purposes
* We use your information to deliver coupons, mobile coupons, newsletters,
emails, mobile messages, and social media notifications about our brands,
products, events or other promotional purposes.
* We use your information for reporting and analysis purposes. We examine
metrics such as how you are shopping on our website, in our stores, and on
our mobile applications, the performance of our marketing efforts, and your
response to those marketing efforts.
* We use your information to administer promotions, surveys, and focus groups.
* We use your information to enable Online Tracking and Interest Based
Advertising as further described in this Privacy Policy.
* We use your information to improve your experiences when you interact with
us.
* We use your Precise Location Information to provide location based services
for these marketing purposes. For example, using the Store Locator feature in
our mobile application can allow you to quickly find the nearest Walgreens
location.
Internal Operations
* We use your information to improve the effectiveness of our services, conduct
research and analysis, or to perform other business activities as needed.
Prevention of Fraud and other Harm
* We use your information to detect, prevent or investigate potential security
breaches, fraudulent transactions and monitor against theft.
Legal Compliance and As Necessary or Appropriate Under Applicable Law
* We may use your information as necessary or appropriate under applicable law,
to comply with legal process, to respond to such requests from public and
government authorities (including law enforcement), to enforce our terms and
conditions, including investigations of potential violations, to detect,
prevent or otherwise address fraud, security or technical issues, to protect
our rights, privacy, safety or property, and to allow us to pursue available
remedies to limit the damages that we may sustain. In matters involving
claims of personal or public safety or in litigation where the data is
pertinent, we may use personal information without your consent or court
process.
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How We Share Your Information:
While we do not directly sell, rent, or loan your personally identifiable
information, we may share your information with companies, organizations and
individuals outside of Walgreens as described below. Please note that certain
state laws have adopted a broad definition of a "sale" and may treat certain of
these disclosures as sales under their definitions. Please see the "Information
for California Consumers" for additional information.
Internally
* We may share your information with our parent company or affiliates,
including but not limited to, Walgreens Boots Alliance Inc., Boots Retail USA
Inc., Walgreens Specialty Pharmacy Holdings, LLC, and Walgreens Specialty
Pharmacy, LLC DBA Alliance Rx Walgreens Pharmacy.
When We Work With Third Parties
* We may share your information with affiliated and unaffiliated companies that
perform tasks on our behalf related to our business. Such tasks include
analyzing website usage data, customer service, electronic and postal mail
service, and social and other media services.
* We may work with other companies who place cookies, tags, and web beacons on
our websites. These companies help operate our websites and provide you with
additional products and services.
* We may also use third-party advertising networks to serve advertisements on
our behalf. The cookies received with the banner advertisements served by
these networks may be used to collect and build behavioral profiles by these
companies to deliver targeted advertisements on our website and unaffiliated
websites.
* We may work with other companies who operate their own websites or mobile
applications, to allow them to offer Walgreens customers the ability to
connect to Walgreens services. These services give you more options for ways
to use Walgreens services from websites or applications that are not owned or
operated by Walgreens.
* We contract with partner companies to allow Walgreens customers to access one
of their loyalty program accounts from those partners' websites and/or mobile
applications. This may include the ability to join a loyalty program, add an
existing membership, and/or access your account balance.
* If you participate in a loyalty program component which permits you to
connect your loyalty program accounts with websites, application and devices,
including non-Walgreens partners and their websites, application and devices.
Notwithstanding the uses and disclosures set forth above, Walgreens may use
or disclose personally identifiable information gathered under one of its
loyalty programs for improving health, health research, or with your consent.
* Social Media: Our online services may use social media plugins (e.g., the
Facebook "Like" button, "Share to Twitter" button) to enable you to easily
interact with certain social media websites (e.g., Facebook, Twitter,
Instagram) and share information with others. When you visit our services,
the operators of the available social media plugins can place a cookie on
your device enabling such operators to recognize individuals who have
previously visited our services. If you are logged in to these social media
websites while visiting our services, the social media plugins allow the
relevant social media websites to receive information that you have visited
our services or other information. The social media plugins also allow the
applicable social media websites to share information about your activities
on our services with other users of the social media website. We do not
control any of the content from the social media plugins. We may also
interact with you on social media platforms. If you contact us on one of our
social media platforms, request services, or otherwise communicate directly
with us on social media, we may contact you to interact with you. For more
information about social media advertising and social media plugins from
other social media websites, please refer to those websites' privacy and data
sharing statements.
* We may share your information with business partners who may offer services
or products to you. For example, in connection with the Walgreens credit
card, we share some information with our partner so it can prescreen
individuals to see if they qualify for offers. You can learn about your
rights relating to prescreened offers including how to opt out by calling
1-888-567-8688 or by going to https://www.optoutprescreen.com/.
When Sharing is Required by Law or Helps Us Protect Our Interests
* We will disclose your information as necessary or appropriate under
applicable law, to comply with legal process, to respond to such requests
from public and government authorities, to enforce our terms and conditions,
including investigations of potential violations, to detect, prevent or
otherwise address fraud, security or technical issues, to protect our rights,
privacy, safety or property, and to allow us to pursue available remedies to
limit the damages that we may sustain. In matters involving claims of
personal or public safety or in litigation where the data is pertinent, we
may use or disclose personal information without your consent or court
process.
When We Work On Business Transactions
* As we continue to develop our business, we might sell or buy stores or
assets, or engage in mergers, acquisitions or sale of company assets.
Personal information may be disclosed in connection with the evaluation of or
entry into such transactions or related business arrangements, or in the
course of providing transition of services to another entity as permitted by
law. In such transactions, customer information generally is one of the
transferred business assets. Additionally, in the event that Walgreens or
substantially all of its assets are acquired, customer information will
likely be one of the transferred assets as is permissible under law.
Non-identifiable or Aggregate information with Third Parties
* We may share non-identifiable or aggregate information with third parties for
lawful purposes.
With Your Consent
* At your direction or request, or when you otherwise consent, we may share
your information.
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Your Choices
By interacting with any of the Walgreens family of companies as described
herein, you consent to the practices described in this Privacy Policy. However,
we want you to know that you do have certain choices with regard to how your
information is collected and used.
Email and Mobile Communications
* You may choose to stop receiving email and mobile marketing communications by
changing your preferences online. If you have an online account, log in to
Your Account and click on Communication Preferences. If you do not have an
online account, you may click Unsubscribe from the bottom of Walgreens
emails, and reply STOP to our text messages to stop receiving emails and SMS
text messages. To request unsubscribing by email, contact
Customerservice@mail2.walgreens.com.
Mobile Application
* Push Notifications
You can opt out from further allowing Walgreens to send you push
notifications by adjusting the permissions in your mobile device or from the
Walgreens mobile application.
* Precise Location Data
You can opt out from further allowing Walgreens to access precise location
data by adjusting the permissions in your mobile device.
* In-Store Location
You can opt out from further allowing Walgreens to access your Bluetooth
signal in our stores by adjusting the location permissions in your mobile
device or from the Walgreens mobile application.
Online Tracking and Interest-Based Advertisements
* Walgreens engages third-party advertisers to provide interest-based
advertising on our website, as well as other third-party websites in order to
display advertising that is relevant to you. These third parties may collect
information about your use of our services over time and that information may
be combined with information collected on different websites and online
services. These third-party advertisers may be participants in the Network
Advertising Initiative and/or the Self-Regulatory Program for Online
Behavioral Advertising, which allow users to opt out of ad targeting from
participating companies. To learn more about interest-based advertising, or
to opt out of having your web browsing information used by certain
third-party advertisers for behavioral advertising purposes, go to:
www.aboutads.info/choices or https://www.networkadvertising.org/choices/.
Please Note: When you "opt out" of receiving interest-based advertisements,
this does not mean you will no longer see advertisements from Walgreens. It
means that the online ads that you do see will not be tailored for you based
on your particular interests. We may still collect information about you for
any purpose permitted under the Policy, including for analytics and fraud
prevention.
Our "Do Not Track" Policy
* Walgreens respects enhanced user privacy controls. We support the development
and implementation of a standard "do not track" browser feature, which
signals to websites that you visit that you do not want to have your online
activity tracked. Please note that at this time Walgreens.com does not
interpret or respond to "do not track" signals. However, you may set your Web
browser to not accept new cookies or web beacons, be notified when you
receive a new cookie, or disable cookies altogether. Please note that by
disabling these features, your experience on Walgreens.com will not be as
smooth and you will not be able to take full advantage of our website's
features. Please see the Help section of your browser for instructions on
managing security preferences.
Minors
* If you are under 18 years old and a registered user, you can request that we
remove content or information that you have posted to our website or other
online services. Note that fulfilment of the request may not ensure complete
or comprehensive removal (e.g., if the content or information has been
reposted by another user). To request removal of content or information,
please contact us.
Accessing and Updating Your Personally Identifiable Information
* You can review and update any of the information you have given us by
emailing us or calling 877-924-4472. Our customer care staff will update your
information. If you have a Walgreens.com account, you can log in and update
your information.
Links to Third-Party Websites
* Our services may contain links to, or otherwise make available, social media
websites and other third-party services, websites and mobile applications
that are operated and controlled by third parties. We do not take
responsibility for the content or the privacy practices employed by other
websites. Unless otherwise stated, any Information you provide to any such
third-party website will be collected by that party and not by Walgreens, and
will be subject to that party's privacy policy (if any), rather than this
Privacy Policy. In such a situation, we will have no control over, and shall
not be responsible for, that party's use of the Information you provide to
them.
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How We Protect Your Information
Security Measures
* Walgreens recognizes the importance of maintaining the security of your
information. Whether you are shopping on our website, through our mobile
services, or in our stores, we use reasonable security measures, including
administrative, technical, and physical safeguards.
Email Security
* "Phishing" is a common email scam where your email address is used to contact
you and ask for personally identifiable or sensitive information. Always be
cautious when opening links or attachments from unsolicited third parties.
Also know that Walgreens will not send you emails asking for your credit card
number, social security number or other personally identifiable information.
If you are ever asked for this information, you can be confident it is not
from Walgreens.
Children's Personal Information
* We recognize the importance of protecting children's online privacy. Our
website and mobile services are intended for a general audience and are not
directed to children. We do not knowingly collect personal information online
from children under the age of 13.
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Information for California Consumers
If you are a California resident, we are required to provide additional
information to you about how we collect, use and disclose your information that
may be considered "Personal Information" under California Law ("CA Personal
Information"), and you may have additional rights with regard to how we use and
disclose your CA Personal Information. We have included this California-specific
information below.
* Collection. Consistent with the "Information We Collect" section above, we
collect certain categories and specific pieces of CA Personal Information
about individuals who reside in California. In the 12 months prior to the
date of this Privacy Policy, we collected the following types of categories
of CA Personal Information, which we will continue to collect:
* Identifiers: such as name, address, telephone number, email address, age,
date of birth, username and password for our websites, online identifiers,
IP address;
* Characteristics of protected classifications under California or federal
law: such as sex, gender, age (40 or older);
* Commercial information: such as products or services purchased, obtained
or considered, other purchasing or consuming histories or tendencies,
payment information, health and medical information, health insurance
information, loyalty program participation information;
* Internet or other electronic network activity information: such as
computer and connection information, statistics on page views, traffic to
and from the websites, ad data and other standard weblog information;
* Geolocation information: including location data and precise location data
such as physical location information through the use of our services on
your mobile phone or device by, for example using satellite, cell phone
tower, WiFi signal, beacons, Bluetooth and near field communication
protocols, when you are in or near a Walgreens store;
* Audio, visual, or similar information: such as photographs you share,
in-store security video, customer service audio recordings; and
* Inferences drawn from the above categories of CA Personal Information:
such as consumer preferences, characteristics, predispositions, and
behavior.
* Sources. We may collect certain categories of CA Personal Information from
you and third parties as described in the "Information We Collect" section
above. The categories of sources from which we collected CA Personal
Information in the 12 months prior to the date of this Privacy Policy include
the following:
* In our stores (parent, subsidiary and affiliate brands)
* On our websites and mobile applications (parent, subsidiary and affiliate
brands)
* When you communicate with our Customer Care Center
* Through participation in loyalty programs
* Third party websites and mobile applications (e.g., websites and
applications that share information with us or our advertising partners
regarding your online activities)
* Data Suppliers (e.g., companies that provide demographics and other
information regarding consumers)
* Joint marketing or other commercial business partners
* Online advertising networks
* Delivery partners/carriers
* Social media companies
* Other service providers
* Survey providers
We will continue to collect CA Personal Information from these same sources.
* Purposes. We collect CA Personal Information for the business and commercial
purposes described in the "How We Use Your Information" section as described
above. Specifically, we collect CA Personal Information to respond to your
inquiries, fulfill your requests and improve your experience; for marketing,
advertising and promotional purposes; for reporting and analytics; to improve
the effectiveness of our services, conduct research and analysis, or for
other internal operations purposes; to detect, prevent or investigate
potential security breaches, fraudulent transactions and monitor against
theft.
Sharing your CA Personal Information for business purposes: As described
above in the "How We Share Your Information" section, we share information
for business purposes. In the 12 months prior to the date of this Privacy
Policy, we shared and we may continue to share the following categories of CA
Personal Information with third parties who are considered "service
providers" as defined under California law since we disclose CA Personal
Information to them for our business purposes.
* Identifiers: such as name, address, telephone number, email address, age,
date of birth, username and password for our websites, online identifiers,
IP address;
* Characteristics of protected classifications under California or Federal
Law: such as sex, gender, age (40 or older);
* Commercial information: such as products or services purchased, obtained or
considered, other purchasing or consuming histories or tendencies, payment
information, health and medical information, health insurance information,
and loyalty program participation information;
* Internet or other electronic network activity information: such as computer
and connection information, statistics on page views, traffic to and from
the websites, ad data and other standard weblog information;
* Geolocation information: including location data and precise location data,
such as physical location information through the use of our services on
your mobile phone or device by, for example using satellite, cell phone
tower, WiFi signal, beacons, Bluetooth and near field communication
protocols. If you use our mobile application, your device may share
location information when you enable location services. We may be able to
recognize the location of a mobile device in stores through use of
Bluetooth technology;
* Audio, visual, or similar information: such as photographs you share,
in-store security video, customer service audio recordings; and
* Inferences drawn from the above categories of CA Personal Information: such
as consumer preferences, characteristics, predispositions, and behavior.
As described above, examples of business purposes include product and service
fulfillment, internal operations, prevention of fraud and other harm, and
legal compliance.
The categories of third party service providers to which we may share the
above described categories include Payment Processing Companies, Data
Analytics Providers, Fraud Prevention Providers, Cloud Storage Providers, IT
Service Providers, Professional Service Providers, Delivery Partners, and
Marketing Companies.
In addition, we may share the aforementioned categories of CA Personal
Information with third parties involved in the evaluation of or entry into
the sale or purchase of stores or company assets, mergers, or acquisitions.
The categories of third parties to which we may share the above described
categories of CA Personal Information include potential Business Partners or
Purchasers, Professional Service Providers (e.g., consultants, lawyers,
accountants), and Data Analytics Providers. In the event of sale, merger, or
acquisition, customer information (including CA Personal Information)
generally is one of the transferred business assets, as is permissible under
law.
Sale of CA Personal Information. As described above in the "How We Share Your
Information" section, we may share the following categories of CA Personal
Information with third parties who are considered "third parties" as defined
under California law since we disclose CA Personal Information to them which
they may use for secondary purposes. Our disclosure of CA Personal
Information to the third parties who use the information for secondary
purposes may constitute a "sale" of CA Personal Information as defined under
California law.
In the 12 months prior to the date of this Privacy Policy, we shared for
secondary purposes (which may constitute a "sale" of CA Personal Information
under California law), and may continue to share, the following categories of
CA Personal Information:
* Identifiers: such as online identifiers, IP address;
* Commercial information: such as products or services purchased, obtained
or considered, other purchasing or consuming histories or tendencies;
* Internet or other electronic network activity information: such as
computer and connection information, statistics on page views, traffic to
and from the websites, ad data and other standard weblog information;
* Geolocation information: including location data and precise location
data, such as physical location information through the use of our
services on your mobile phone or device by, for example using satellite,
cell phone tower, WiFi signal, beacons, Bluetooth and near field
communication protocols. If you use our mobile application, your device
may share location information when you enable location services. We may
be able to recognize the location of a mobile device in stores through use
of Bluetooth technology; and
* Inferences drawn from CA Personal Information: such as consumer
preferences, characteristics, predispositions, and behavior.
The categories of third parties to which we may sell (as defined by
California law) the above described categories of CA Personal Information
include online Advertising Networks, Marketing Companies, Financial Services
Partners and Social Media Companies.
Opting Out of the Sale of CA Personal Information. You may stop our
disclosure of your CA Personal Information to these entities for their use
for secondary purposes by opting-out of the sale of your CA Personal
Information. You can do so by submitting an opt-out request through this Do
Not Sell My Personal Information link or by contacting us at 800-925-4733.
* Notice of Financial Incentive. We may provide price discounts, coupons,
services and other perks for members of our loyalty programs such as
myWalgreens. Through these offerings, consumers may provide us with any or
all of the categories of CA Personal Information set out above in the
"Collection" section depending on how they choose to interact with us when
and after they opt-in to our programs. There is no obligation to opt-in and
consumers may opt-out at any time. The details of each program are
contained in the program offering. We offer these programs, among other
things, to enhance our relationship with you so you can enjoy more of our
products/services at a lower price. We invest heavily in our marketing and
brands, in part, so we can provide programs to our customers. Consumer data
is more valuable to our business when it is combined with a sufficient
amount of other consumer data and after it is enhanced by our efforts
described in this Privacy Policy. The value to our business of any
individual consumer's data is dependent on a number of factors, including,
for example, whether and to what extent you take advantage of any
offerings, whether and to what extent you opt out of any offerings, and
whether we are able to enhance the data through our efforts described in
this Privacy Policy. We do not calculate the value of consumer data in our
accounting statements. We make this good faith estimate for California
residents. To the extent we create overall value from our programs to our
business that could be directly or reasonably related to the value of
customer data, the method for calculating the value would include: (1)
costs related to maintaining the program including but not limited to IT
infrastructure, delivery of offers, and skilled marketing teams with the
appropriate knowledge to enhance customer data; (2) whether the sales
generated by the program exceeds the cost to us of offering the program
including value of discounts to customer; and (3) value of the insights we
are able to create based upon aggregate data.
* Deidentified Patient Information. We may also disclose information that
does not identify an individual and cannot reasonably be used to identify
an individual which is derived from CA Personal Information, as well as
deidentified protected health information that has been modified to remove
individually identifiable information in accordance with HIPAA's expert
determination (also known as "statistician's method") or safe harbor
deidentification standards.
California Consumer Rights. As a California resident, you have the right to
ask us for any or all of following types of information regarding the CA
Personal Information we have collected about you in the 12 months prior to
our receipt of your request:
* Specific pieces of CA Personal Information we have collected about you;
* Categories of CA Personal Information we have collected about you;
* Categories of sources from which such CA Personal Information was
collected;
* Categories of CA Personal Information we sold or disclosed for a business
purpose about you; and
* The business or commercial purpose for collecting or selling your CA
Personal Information.
You also have the right to request deletion of your CA Personal Information
and opt out of the sale of your CA Personal Information.
* Exercising California Consumer Rights. You or your authorized agent may
submit a request to exercise your California Consumer Rights by using one
of the following specifically designated methods:
* Self-service on our digital properties by logging on to your account and
using the Customer Preference Center
* Click the following links and confirm your choices:
Do Not Sell My Personal Information
Exercise California Consumer Privacy Rights
* Contacting our Customer Care Center at 800-WALGREENS (800-925-4733)
* Responding to Requests. For requests for access or deletion, we will first
acknowledge receipt of your request within 10 business days of receipt of
your request. We provide a substantive response to your request as soon as
we can, generally within 45 days from when we receive your request,
although we may be allowed to take longer to process your request under
certain circumstances. If we expect your request is going to take us longer
than normal to fulfill, we will let you know.
For requests to stop the sale of your CA Personal Information, we will
comply within 15 business days after receipt of your request.
We usually act on requests and provide information free of charge, but we
may charge a reasonable fee to cover our administrative costs of providing
the information in certain situations. In some cases, the law may allow us
to refuse to act on certain requests. When this is the case, we will
endeavor to provide you with an explanation as to why.
* Requests By Authorized Agents. You may designate an agent to submit
requests on your behalf. The agent must be a natural person or a business
entity that is registered with the California Secretary of State.
If you would like to designate an agent to act on your behalf, you and the
agent will be required to provide us with proof of the agent’s identity and
proof that you gave the agent signed permission to submit a request on your
behalf. Additionally, you will be required to verify your identity by
providing us with certain CA Personal Information as described above or
provide us with written confirmation that you have authorized the agent to
act on your behalf.
Please note that this subsection does not apply when an agent is authorized
to act on your behalf pursuant to a valid power of attorney. Any such
requests will be processed in accordance with California law pertaining to
powers of attorney.
* Requests for Household Information. There may be some types of CA Personal
Information that can be associated with a household (a group of people
living together in a single dwelling). Requests for access or deletion of
household CA Personal Information must be made by each member of the
household. We will verify the identity of each member of the household
using the verification criteria explained above and will also verify that
each household member is currently a member of the household.
* Verification of Requests. After you submit a request to exercise a
California Consumer Right as described above (other than a request to stop
the sale of your CA Personal Information), you will enter into a two-part
verification process.
For part one, you must verify your identity by correctly answering
demographic questions powered through Lexis Nexis®, and/or confirming
control over the phone number and/or email or postal address you provide in
the request form.
If you successfully complete the Lexis Nexis® identity verification and/or
the phone and/or email or postal address verification, you will proceed to
part two of the process in which we will attempt to match the data provided
in the request form to the data we maintain. Depending on the type of
request submitted, if you are matched to a high degree of certainty your
request will be processed as follows:
(a) Access request: Your access report will include the specific pieces of
CA Personal Information not otherwise subject to an exception pursuant to
law that we match to you.
(b) Deletion request: All data matched to you and not otherwise subject to
an exception pursuant to law will be deleted.
If you fail Lexis Nexis® identity verification, but successfully complete
phone and/or email or postal address verification you proceed to part two
of the process in which we will attempt to match the data provided in the
request form to the data we maintain. Depending on the type of request
submitted, if you are matched to a reasonable degree of certainty you
request will be processed as follows:
(a) Access request: Your access report will include the categories of CA
Personal Information we match to you unless otherwise subject to an
exception pursuant to law
(b) Deletion request: Certain limited data we associate to you will be
deleted.
If you fail Lexis Nexis® identity verification as well as phone and/or
email and postal address verification, your request will be cancelled and
you will be notified.
Nondiscrimination. Should you wish to request the exercise of your rights as
detailed above with regard to your CA Personal Information, we will not
discriminate against you. To the extent you provide CA Personal Information
in connection with programs such as myWalgreens, additional information about
the terms applicable to those programs, including our use of CA Personal
Information in exchange for the applicable financial incentives, can be found
in the terms and conditions for those programs and in the Notice of Financial
Incentive section above.
No Sale of Minors' Personal Information. Additionally, California law
requires California residents under the age of 16 to opt-in to the sale of CA
Personal Information. We have protections in place to prevent the sale of,
and do not intend to and have no actual knowledge that we sell the CA
Personal Information of California residents under the age of 16. As a
result, certain programs and services may be unavailable to California
residents under the age of 16.
Metrics. California law requires recording of metrics regarding Access
requests, Deletion Requests, and Opt-out requests submitted by California
residents pursuant to the California Consumer Privacy Act. The metrics below
reflect the time period from January 1, 2021 to December 31, 2021.
* Access Requests
* Request Received: 406
* Completed: 109
* Expired/Rejected: 297
* Median Days to Fulfill: 31
* Deletion Requests
* Requests Received: 664
* Completed: 276
* Expired/Rejected: 388
* Median Days to Fulfill: 24
* Opt-out Requests
* Requests Received: 56,930
* Completed: 55,728
* Expired/Rejected: 1,202
* Median Days to Fulfill: 0
--------------------------------------------------------------------------------
How To Contact Us:
If you have questions about our Privacy Policy, or to exercise your rights as
detailed above, except for California Consumer Rights which you may exercise
by using the designated methods identified in the "Information for California
Consumers, California Consumer Rights” section above, contact us by:
Phone: (877) 924-4472
E-mail: privacy.office@walgreens.com
Regular mail:
Walgreen Co. Privacy Office
Attn: Privacy Officer
200 Wilmot Rd, MS 9000
Deerfield, IL 60015
To request this Privacy Policy in an alternative accessible format, call our
Customer Care Center at 800-WALGREENS (800-925-4733).
Effective Date: 10/21/2016; Last Updated: 6/27/2022
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