contactcentrepanel.com
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141.193.213.10
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Submitted URL: https://u17922532.ct.sendgrid.net/ls/click?upn=u001.lB3p1H8pDL1UWISBHZ2IvvgJbOGUh3mkeBaT0ES-2FOFENinhJMF-2FgFdQ1sQtQVzmg7ng4tntWCQ...
Effective URL: https://contactcentrepanel.com/?zypmtr=0687fe3997025ea75222b23bfa86312596a8d32a40239e4229faaeadd6f8c2db&zeid=196181-429144-1&jr...
Submission: On July 23 via api from US — Scanned from CA
Effective URL: https://contactcentrepanel.com/?zypmtr=0687fe3997025ea75222b23bfa86312596a8d32a40239e4229faaeadd6f8c2db&zeid=196181-429144-1&jr...
Submission: On July 23 via api from US — Scanned from CA
Form analysis
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Text Content
* * About * About Us * Meet the team * Our values * Get in touch * Approach * How we help * Customer service * Crisis management * Customer insight * Data management * Digital transformation * Leads & appointments * Leadership development * Sales * Scoping & support * Technology Network * Clients * Networks * Contact Centre Network * Technology Network * Data Provider Network * Join our Network * Insights * Radius Portal HELPING BUSINESSES TO FIND AND ONBOARD THE RIGHT CONTACT CENTRE OUTSOURCERS AND TECHNOLOGY PROVIDERS. Find out more WE OFFER A ‘SAFE PAIR OF HANDS’ APPROACH TO IDENTIFY AND ONBOARD ‘BEST FIT’ CONTACT CENTRE OUTSOURCERS AND TECHNOLOGY PROVIDERS THAT CAN IMPROVE CX AND REDUCE OPERATING COSTS. SCOPE OF OUR NETWORKS 190 + Contact centres 857 Contact centre sites 932000 Contact centre seats 76 Countries 110 + Technology providers 70 + Languages spoken 387 customer assignments delivered 95 % client to partner retention rate HOW WE HELP CLIENTS 1 SCOPING We evaluate your requirements, help build a business case and produce a brief. 2 PARTNER MATCH We match your requirements to our network and help with partner selection. 3 SUPPORT We help with the on-boarding process and provide ongoing client and partner relationship support. Learn more > Throughout the process, Contact Centre Panel were on hand to support and > guide, from finding the right partner to ensuring our commercial terms aligned > with our original requirement. The support, guidance and direction from > Contact Centre Panel throughout our process was been fantastic and with their > help we found the right partner for our business. > > “ > AvonRobert Smith, Head of Contact Centres Western Europe > It was truly amazing to have worked with the team at Contact Centre Panel. The > level of in-depth market knowledge, expert partners in their network and > overall active involvement in the process ensured we felt well taken care of > throughout the search of an external customer service provider. > > “ > BugabooJustus Tobergte, Head of Customer Excellence > Contact Centre Panel helped us to find the right contact centre partner, > providing sound advice throughout the process. They were engaging and cared > about our requirements, not leading us towards one particular partner. They > were honest and showed complete integrity. I would fully recommend working > with Contact Centre Panel. > > “ > loveholidaysLou Zonato - Director, CX > "I’ll get straight to the point, Contact Centre Panel turned the procurement > of our new Supporter Care outsourcer around in a matter of hours...We cannot > thank Contact Centre Panel enough for their support, guidance, and being > available as and when we’ve needed them. > > “ > United Nations World Food ProgrammeKate Hearn, Global Supporter Experience > Lead > The service from Contact Centre Panel really exceeded our expectations, and we > are really happy and convinced that we have the right outsourcing partner to > match our business! This would not have been possible without them. > > “ > New Era CapTrish Freeborn - Head of Customer Service EMEA > On behalf of everyone at Soccer Aid for Unicef, I want to say a massive thank > you to the team at Contact Centre Panel for your help in securing call centres > to process donations from the UK public during the Soccer Aid for Unicef 2019 > match. > > “ > UnicefJim Clements - Director of Soccer Aid 1. 2. 3. 4. 5. 6. CUSTOMER SERVICE Looking to outsource part or all of your customer service? Read more SALES Want to boost sales performance without increasing capex? Read more LEADS & APPOINTMENTS Telemarketing agencies to support lead and appointment generation. Read more CRISIS MANAGEMENT Need a specialist partner to help with Crisis Management? Read more CUSTOMER INSIGHT Want to run marketing research? Need an outsource partner? Read more DIGITAL TRANSFORMATION Introduce or improve contact centre automation and AI. Read more TECHNOLOGY Need help sourcing the right contact centre technology partner? Read more DATA MANAGEMENT Outsource customer service with the right partner. Read more SCOPING AND SUPPORT Need help delivering outstanding customer contact experiences? Read more LEADERSHIP DEVELOPMENT Looking to energise your leaders and their teams? Read more INSIGHTS Contact CentresOutsourcing NEED TO SPEED UP DECISION MAKING? Last week I sat with a former client who said that the average sales cycle… David Taylor3 June 2024 Contact CentresTechnology BRING THE HUMAN TOUCH TO YOUR CONTACT CENTRE In the realm of customer service, contact centres play a central role. They have become… David Taylor28 May 2024 Contact Centres HIDING IN PLAIN SIGHT: CONTACT CENTRES BY ANY OTHER NAME AI and the march to automation is a hot topic right now, with much being… David Taylor22 April 2024 View more BOOK YOUR FREE CONSULTATION WITH ONE OF OUR INDUSTRY EXPERTS TODAY! Name* Email* Company* Phone Message Δ Acero Building 1 Concourse Way Sheffield S1 2BJ 0114 2096120 hello@customercontactpanel.com CONTACT US Contact Centre Panel Acero Building 1 Concourse Way Sheffield, S1 2BJ 0114 2096120 hello@contactp.wpenginepowered.com QUICK LINKS * About * Get in touch * Corporate Social Responsibility * Terms & policy * Cookies policy © 2024 Contact Centre Panel. * * About * Back * About Us * Meet the team * Our values * Get in touch * Approach * How we help * Back * Customer service * Crisis management * Customer insight * Data management * Digital transformation * Leads & appointments * Leadership development * Sales * Scoping & support * Technology Network * Clients * Networks * Back * Contact Centre Network * Technology Network * Data Provider Network * Join our Network * Insights * Radius Portal * *