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MINDBODY PRIVACY POLICY

Last Updated: July 7, 2023


At MINDBODY, Inc. and our Mindbody subsidiaries (“Mindbody”), we respect your
privacy and are committed to maintaining your trust. This privacy policy
(“Privacy Policy”) applies to visitors of our Mindbody sites and users of the
Mindbody Services.



This Privacy Policy describes our practices and your rights in connection with
information that we collect, use, or disclose through:

 * our consumer-facing mobile application (“Mindbody App”),
 * our consumer-facing websites, currently located at
   https://www.mindbodyonline.com/explore and https://www.fitmetrix.io (the
   “Mindbody Consumer Site(s)”),
 * our online business management software products (“Software Service”),
 * our social media pages,
 * our applications through which Mindbody makes the Software Service available,
   including the Mindbody business app and the Mindbody, Booker, and FitMetrix
   branded mobile apps (collectively the “Apps”),
 * HTML-formatted email messages that we send to you that link to this Privacy
   Policy,
 * and any other products and services offered through any other venues,
   websites and mobile applications that direct you to this Privacy Policy.

Collectively the “Mindbody Services”.

When you access or use the Mindbody Services, you agree to the terms and
conditions of this Privacy Policy and that the information contained in this
Privacy Policy serves as notice at or before the point of collection for all
information collected as described below.


1. DEFINED TERMS

The following terms will have the meanings indicated below. Please refer to our
Subscriber Terms of Service or the Mindbody Consumer Agreement for any
capitalized terms that are not defined in this Privacy Policy.

“End User” means any individual who interacts with the Mindbody Services,
including users of our mobile applications such as the Mindbody App, and
individuals who book appointments, purchase services and otherwise interact with
our Subscribers through the Mindbody Services.

“Other Information” is any information that does not reveal your specific
identity or does not relate to an individual, such as usage data not linked to
any unique identifiers.

“Personal Information” means data that relates to or about an identified or
identifiable natural person or, where applicable, household as defined under
relevant law. This may include information such as name, postal address,
telephone number, email address, or unique online identifiers.

“Subscriber” is any business or entity that subscribes to (or otherwise accesses
or uses) our Software Service, including any staff, employees, consultants,
advisors, or independent contractors accessing the Mindbody Services on the
Subscriber’s behalf.

Sometimes, we use the term “information” in this Privacy Policy, which may refer
to either Personal Information or Other Information.


2. CATEGORIES OF PERSONAL INFORMATION

While the Personal Information we collect varies depending upon the nature of
the Mindbody Services provided or used and our interactions with individuals,
Personal Information we may collect or obtain includes:

 * Contact details (e.g., name, address, email, telephone number, which may
   include third party emergency contact information),
 * Personal details (e.g., date of birth, education, nationality),
 * Financial and transaction data (e.g., purchase history, account information,
   shipping and billing information, including credit card information etc.),
 * Health and fitness tracker data collected from heart rate monitors and other
   performance monitoring activities,
 * Other Mindbody Services related data (e.g., customer requests, statistics,
   etc.),
 * Geolocation data with your permission (e.g. geolocation data sent via a
   mobile device),
 * Images you upload to the Mindbody Services,
 * Online identifiers (e.g. IP address, Device IDs, etc.), and
 * Cookie-related data as described below and as detailed in our Cookie Policy.


3. HOW WE COLLECT INFORMATION

 * Through the Mindbody Services
   
   
   We collect information about you whenever you use the Mindbody Services, for
   example:
   
   * If you are an End User, when you create an account on the Mindbody App or
     through the Mindbody Consumer Site(s), we may ask for Personal Information
     such as your name, email and postal address, social media account ID, and
     Other Information you may provide with your account.
   * If you are an End User interacting with the Mindbody Services through a
     Subscriber, we also collect Personal Information that you provide to the
     Mindbody Services when you initiate a transaction or otherwise engage with
     the Subscriber, such as to book an appointment, make a purchase, or respond
     to a marketing campaign.
   * If you are a Subscriber, when you sign up for our Software Service, we ask
     for your company name, address, phone number, email, credit card
     information, tax identification number, and other information about your
     business, as well as names and email addresses of authorized individuals on
     your account. If you attend one of our events (e.g., a tradeshow, webinar,
     or training), we may ask for your feedback, contact details or other
     information to follow-up with you, such as send you marketing
     communications consistent with your choices.
   * We collect information about you when you interact with the Mindbody
     Services. For example, if you initiate a transaction through the Mindbody
     Services, such as a purchase, we may collect information about you, such as
     your name, email, phone number, address, credit card information, as well
     as any other information you provide in order to process the transaction.
     This information may be shared with others for the same purposes. We
     encrypt credit card numbers using industry standard technology. We may also
     collect other Personal Information at the request of the Subscriber you are
     transacting with or through. We may also store information that your
     computer or mobile device provides to us in connection with your use of the
     Mindbody Services, such as IP address, operating system, device ID, and
     device type.
   * We may collect information about others from you, including your emergency
     contacts, and only use this information for the reason it was provided.
   * We and our service providers collect information about your location when
     you use or access Mindbody Services. The degree of precision of the
     location data varies depending on the source of such information. Those
     sources include:
     * Data from your device through settings you activate:
     * Other location sources:
       * IP address
     We collect and use this location-related data in order to
     * Provide you with services you have purchased or requested
     * Deliver content that is relevant to you based upon your location
     * Deliver marketing or ad content that is relevant to you based on your
       location
     * Protect against abuse or misuse of services or of your account
     * Improve our site and services
     You may disable the collection and use of your location data through your
     browser-, operating system- or device-level settings. Consent concerning
     location data may be withdrawn at any time by changing these settings.
 * From other sources
   * In addition to the information we collect from you through Mindbody
     Services, we may receive information about you from other sources, such as
     public databases, strategic and joint marketing partners, social media
     pages and platforms, people with whom you are friends or otherwise
     connected on social media platforms, as well as from other third parties.
     For example, if you elect to connect your social media account to your
     Mindbody App account, certain information from your social media account
     may be shared with us, including information that’s part of your profile or
     your friends’ profiles. We may also collect other Personal Information
     through the Mindbody Services under the direction of our Subscribers.

You do not have to provide us with certain Personal Information, however, if you
do not provide or enable us to collect the necessary information, we may not be
able to provide the Mindbody Service. If you disclose any Personal Information
relating to other people to us or to our service providers in connection with
the Mindbody Services, you represent that you have the authority to do so and to
permit us to use the information in accordance with this Privacy Policy.


4. HOW PERSONAL INFORMATION MAY BE USED

We may use your Personal Information for legitimate business purposes,
including:

 * To provide the functionality of Mindbody Services and related support.
   * To create, and administer accounts, fulfill and record transactions, and
     provide you with related assistance (e.g., technical help, answer inquiries
     relating to Personal Information, etc.).
   * To send administrative information to you, for example, information
     regarding our services and changes to our terms, conditions, and policies.
   
   We will engage in these activities to manage our contractual relationship
   with you, with your consent, and/or to comply with a legal obligation.

 * To provide you with marketing and promotional materials and opportunities and
   facilitate social sharing.
   * To send you marketing communications and offer other materials that we
     believe may be of interest to you, such as to send you newsletters or other
     direct communications.
   * To share information with other marketers (and their service providers) to
     permit them to send you marketing communications, consistent with your
     choices.
   * To allow you to participate in sweepstakes, contests or similar promotions.
   * To facilitate social sharing functionality if you choose to do so.
   
   We will engage in this activity with your consent, to manage our contractual
   relationship with you, or where we have a legitimate interest. (Note: Health
   and fitness tracker data that is obtained via third parties will not be used
   for this purpose).

 * For reporting and trending.
   * To better understand you and our other users, so that we can tune and
     personalize our offering.
   * For trending and statistics, and to improve our products and services
   
   We will engage in this activity because we have a legitimate interest.

 * To accomplish our business purposes.
   * For audits, to verify that our internal processes function as intended and
     are compliant with legal, regulatory or contractual requirements.
   * For fraud and security monitoring purposes, for example, to detect and
     prevent cyberattacks or attempts to commit identity theft.
   * For responding to legal duties, such as requests from public and government
     authorities.
   * To defend our legal rights or those of others.
   
   We will engage in these activities to comply with a legal obligation or
   because we have a legitimate interest.

To the extent that we process your Personal Information based on your consent,
you may withdraw your consent at any time.


5. WHAT AND HOW PERSONAL INFORMATION MAY BE DISCLOSED

Certain privacy laws require that we disclose certain information about the
categories of Personal Information (as defined by applicable law) that we have
disclosed for a business purpose as well as the categories that we have “sold”
as defined under applicable law.

Disclosed for a business purpose. In general, we may disclose the following
categories of Personal Information (as described above in more detail) to our
Partners and Service Providers to provide the Mindbody services:

 * Contact details,
 * Personal details,
 * Financial and transaction data,
 * Health and fitness tracker data collected from heart rate monitors and other
   performance monitoring activities,
 * Other Mindbody Services related data,
 * Geolocation data,
 * Online identifiers, and
 * Cookie-related data.

We do not sell your data.



We may disclose your Personal Information:

 * To our affiliates for the purposes described in this Privacy Policy.
   MINDBODY, Inc. is the party responsible for the management of the
   jointly-used Personal Information.
 * To our integrated partners and service providers who provide services to us
   or to our Subscribers, such as website hosting, data analysis, payment
   processing services, order fulfillment, information technology and related
   infrastructure provision, customer service, email delivery, credit card
   processing, auditing and other similar services.
 * To our Subscribers if you are an End User and are using our Mindbody Services
   to interact with that Subscriber. Please contact the Subscriber you interact
   with directly for more information on that Subscriber’s privacy practices.
 * To third parties to permit them (or their own customers) to send you
   marketing communications, consistent with your choices.
 * To sponsors of sweepstakes, contests and similar promotions, consistent with
   your choices.
 * To you, through message boards, dashboards, challenges, chat, profile pages
   and blogs and other services to which you are able to post information and
   materials, including as described in the sections below titled “Testimonials,
   Ratings and Reviews” and “Public Forum.”
 * To other website users as well as to your social media account provider, in
   connection with your social sharing activity, such as if you connect your
   Facebook account to your Mindbody App account or our social media pages.
 * In the context of a corporate transaction. If Mindbody is involved in a sale
   or business transaction (e.g., merger or acquisition), Mindbody will retain a
   legitimate interest in disclosing or transferring your Personal Information
   to other parties in the event of any reorganization, merger, sale, joint
   venture, assignment, transfer or other disposition of all or any portion of
   our business, assets or stock (including in connection with any bankruptcy or
   similar proceedings), including in any negotiations leading to such. Such
   parties may include, for example, an acquiring or target entity and its
   advisors.

Please note that we may use and disclose Other Information for any purpose,
except where we are required to do otherwise under applicable law. If we are
required to treat Other Information as Personal Information under applicable
law, then we may use it for all the purposes for which we use and disclose
Personal Information. In some instances, we may combine Other Information with
Personal Information. If we combine any Other Information with Personal
Information, we will treat the combined information as Personal Information.


6. PRIVACY RIGHTS REGARDING YOUR PERSONAL INFORMATION

This section provides specific information for California residents, as required
under California privacy laws, including the California Consumer Privacy Act
(“CCPA”) as well as other jurisdictions and regulations that allow for
individual privacy rights such as the European Economic Area, the United
Kingdom, and the General Data Protection Regulation (“GDPR”).

Explanation of Individual Rights

Right to a Copy/Access or Portability: You may have the right to request, free
of charge, a copy of the specific pieces of Personal Information that we have
collected about you in a readily useable format that allows you to transmit this
information to another entity without hindrance.

Right to Know: You may have the right to request, free of charge, that we
provide certain information about how we have handled your Personal Information,
including the categories of Personal Information collected; categories of
sources of Personal Information; business and/or commercial purposes for
collecting your Personal Information; categories of third parties/with whom we
have shared your Personal Information; and whether we sell any categories of
Personal Information to third parties (however, we do not sell your Personal
Information).

Right to Deletion: You may have the right to request deletion of your Personal
Information that we have collected, subject to certain exemptions. Please note
that we may need to retain certain information for recordkeeping purposes and/or
to complete any transactions that you began prior to requesting a change or
deletion (e.g., when you make a purchase or enter a promotion, you may not be
able to change or delete the Personal Information provided until after the
completion of such purchase or promotion). We may also retain residual
information, such as records to document that your request has been fulfilled.

Right to Non-Discrimination: You may have the right not to receive
discriminatory treatment on the basis of exercising your privacy rights under
applicable law.

Right to Correct/Rectify: You may have the right to rectify any incorrect
Personal Information we may hold about you.

Right to Object/Restrict: You may have the right to object to a specific use of
your Personal Information as it is laid out in this Privacy Policy subject to
our legitimate business interests.


Submitting a Request

Where applicable law allows for such a right, if you would like to request to
access, correct, object to the use, restrict or delete Personal Information that
you have previously provided to us, or if you would like to request to receive
an electronic copy of your Personal Information for purposes of transmitting it
to another company (to the extent this right to data portability is provided to
you by applicable law), you may submit a request through the Mindbody Services
themselves or contact us at privacy@mindbodyonline.com with the subject line
"Data Subject Request". We will respond to your request consistent with
applicable law.

If you are an End User you may, depending on the Mindbody Service utilized, be
able to access, correct or request deletion of Personal Information that you
have previously provided to us through your online customer account. These Data
Subject Requests and other rights, including objection, restriction and
portability (to the extent this right to data portability is provided to you by
applicable law), can also be made directly to the relevant Subscriber.

For your protection, we may only implement requests with respect to the Personal
Information associated with the particular email address that you use to send us
your request, and we may need to verify your identity before implementing your
request. Where applicable law allows for an authorized agent to submit such a
request, please contact us at privacy@mindbodyonline.com with the subject line
"Data Subject Request – Agent Request" and someone will be in touch with the
agent and the End User to verify the request. We will try to comply with your
request as soon as reasonably practicable. Moreover, where you are an End User,
Mindbody may need to forward your request and refer you to your Subscriber who
may be better placed to address your request.

If you are under 18 years of age and a user of the Mindbody Services, you may
also be entitled to ask us to remove content or information that you have posted
to the Mindbody Service by submitting a Support Request. Please note that your
request does not ensure complete or comprehensive removal of the content or
information if doing so infringes on the rights of another user.

If you are an End User of one of our Subscribers and would no longer like to be
contacted by one of our Subscribers, or would like request the exercise of a
right as set out above in relation to Personal Information held by a Subscriber,
please contact the Subscriber directly.


7. YOUR CHOICES REGARDING OUR USE AND DISCLOSURE OF INFORMATION

Except for health and fitness tracker data that is obtained via third parties,
information we collect may be used by Mindbody for marketing purposes such as
one-off promotional emailing, mobile text messages, direct mail, and sales
contacts. We give you many choices regarding our use and disclosure of your
Personal Information for marketing purposes. You may:

 * Opt-in or opt-out from receiving electronic communications from us: If you
   are a user of the Mindbody App or the Mindbody Consumer Site(s) and no longer
   want to receive marketing-related emails or mobile text messages from us on a
   going-forward basis, you may opt-out of receiving these marketing-related
   emails or mobile text messages by changing your preferences in your account
   settings or following the unsubscribe prompts from within the messages
   themselves. If you have provided your information to Mindbody, and opt-out,
   Mindbody will put in place processes to honor your request. This may entail
   keeping some information for the purpose of remembering that you have
   opted-out.
 * Consent to sharing of your Personal Information with unaffiliated third
   parties for their (or their customers’) direct marketing purposes: We only
   share your Personal Information with unaffiliated third-parties for their
   marketing purposes when you have consented to the sharing. We do not share
   data with unaffiliated third-parties in the absence of your consent and such
   consent will only be valid for a single data transfer. To address what these
   unaffiliated third-parties do with your data once you have consented to the
   sharing, please contact the third-party to learn more about your choices.

We will try to comply with your request(s) as soon as reasonably practicable.
Please also note that if you do opt-out of receiving marketing-related emails
from us, we may still send you messages for administrative, transactional or
other purposes directly relating to your use of the Mindbody Services, and you
cannot opt-out from receiving those messages.

Our mobile applications may also send push notifications to your mobile device,
provided you consented to this. If you have previously consented to receiving
push notifications and no longer wish to receive them, you can also turn push
notifications off at the device level. The applications may also request access
to your device’s calendar application, storage, Bluetooth, camera, and
microphone. If you have previously allowed access to your device’s calendar and
no longer wish to allow access, you may edit the application settings at the
device level.


8. TRACKING AND ADVERTISING

We, our service providers and partners may collect Other Information and certain
Personal Information in a variety of ways. We and/or our service providers may
employ various tracking technologies, such as cookies, web beacons and analytics
software, that help us better manage content on the Mindbody Services by
informing us what content is effective. For more information on our use of
cookies and similar technologies, including instructions on how to opt-out,
please refer to our Cookies Policy.


9. SOCIAL MEDIA FEATURES AND WIDGETS

The Mindbody Services includes social media features such as the Facebook Like
button, and widgets, such as the Share This button or interactive mini-programs
that run on our websites. These features may collect your IP address, which page
you are visiting on our websites, and may set a cookie to enable the feature to
function properly. Social media features and widgets are either hosted by a
third party or hosted directly on our websites. Your interactions with these
features are shared with such third parties and governed by the privacy policy
of the company providing it.


10. PUBLIC FORUM

Our websites offer publicly accessible message boards, blogs, and community
forums. Please keep in mind that if you disclose Personal Information through
Mindbody public message boards, blogs, or forums, as offered through the
Mindbody Services, this information may be viewed, collected and used by others.
To request removal of your Personal Information from our blog or community
forum, please submit a Support Request. In some cases, we may not be able to
remove your Personal Information or some content (if, for example, it is
reposted by another user), in which case we will let you know if we are unable
to do so and why.


11. SIGN-IN SERVICES

You can log in to some of the Mindbody Services using sign-in services such as
Facebook Connect, Google or an Open ID provider. These services will
authenticate your identity and provide you the option to share certain Personal
Information with us such as your name and email address to pre-populate our
sign-up form. Some services like Facebook Connect give you the option to post
information about your activities on our websites to your profile page to share
with others within your network. In addition, when using some of our mobile
applications we may allow you a chance to tell friends about our services by
accessing the contacts in your Facebook or other social media account.


12. TESTIMONIALS, RATINGS AND REVIEWS

If you submit testimonials, ratings or reviews to the Mindbody Services, any
Personal Information you include may be displayed in the Mindbody Services. If
you want your testimonial removed, please submit a Support Request.

We also partner with service providers to collect and display ratings and review
content on our web sites.


13. PAYMENT PROCESSORS

We currently use payment processors as a Third Party Offering for internet-based
payment services. If you wish to make a payment through Mindbody Services, your
Personal Information may be collected by such third parties directly and not by
us, and will be subject to the third party’s privacy policy. We have no control
over, and are not responsible for, third parties’ collection, use and disclosure
of your Personal Information.

Where a third-party payment processor is utilized as a sub-processor, we have
implemented appropriate onward transfer safeguards over your Personal
Information. See Section 23 for a list of sub-processors and their applicable
privacy policies.


14. LINKS TO OTHER WEBSITES

This Privacy Policy does not address, and we are not responsible for, the
privacy, information or other practices of any third parties, including our
Subscribers and any third party operating any Third Party Offering, site or
other products and services used in connection with the Mindbody Services. The
inclusion of a link does not imply endorsement of the linked site or service by
us or by our affiliates.

Please note that we are not responsible for the collection, usage and disclosure
policies and practices (including the data security practices) of other
organizations, such as Facebook, Apple, Google, Microsoft, RIM or any other app
developer, app provider, social media platform provider, operating system
provider, wireless service provider or device manufacturer, including any
Personal Information you disclose to other organizations through or in
connection with the Mindbody Services, including our social media pages.


15. DATA RETENTION

We will retain your Personal Information for as long as needed or permitted in
light of the purpose(s) for which it was obtained and consistent with applicable
law. The criteria used to determine our retention periods include:

 * The length of time we have an ongoing relationship with you and provide the
   Mindbody Services to you (for example, for as long as you have an account
   with us or keep using the Mindbody Services);
 * Whether there is a legal obligation to which we are subject (for example,
   certain laws require us to keep records of your transactions for a certain
   period of time before we can delete them); or
 * Whether retention is advisable in light of our legal position (such as in
   regard to applicable statutes of limitations, litigation or regulatory
   investigations).


16. SECURITY OF YOUR INFORMATION

The security of Personal Information is a high priority at Mindbody. We seek to
use reasonable technical, administrative and physical safeguards designed to
protect Personal Information within our organization. Unfortunately, no data
transmission or storage system can be guaranteed to be 100% secure. If you have
any questions about the security of your interaction with us please refer to our
Security Policy


17. USE OF SERVICE BY MINORS

The Mindbody Services are not directed or targeted at children under the age of
sixteen (16), and we request that they do not provide Personal Information
through the Mindbody Services.


18. INTERNATIONAL TRANSFERS

The Mindbody Services are controlled and operated by us from the United States
and are not intended to subject us to the laws or jurisdiction of any state,
country or territory other than that of the United States. Your Personal
Information may be stored and processed in any country where we have facilities,
namely the United States and the United Kingdom, or in which we engage service
providers, and by using the Mindbody Services you understand that your
information will be transferred to countries outside of your country of
residence, including the United States, which may have data protection rules
that are different from those of your country and whose laws don’t provide the
same level of protection as in the European Economic Area (“EEA”) or UK. In
certain circumstances, courts, law enforcement agencies, regulatory agencies or
security authorities in those other countries may be entitled to access your
Personal Information.

Some non- EEA countries are recognized by the European Commission as providing
an adequate level of data protection according to EEA standards (the full list
of these countries is available at
https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/adequacy-protection-personal-data-non-eu-countries_en).
For transfers from the EEA and Switzerland to countries not considered adequate
by the European Commission (the United States) we have put in place adequate
measures, such as the applicable module(s) of the standard contractual clauses
(based on the standard contractual clauses for the transfer of personal data to
third countries pursuant to Regulation (EU) 2016/679 as amended or replaced from
time to time by a competent authority under the relevant data protection laws
and published here, a copy of which can be obtained by Contacting Us, see below)
(the “Standard Contractual Clauses”). For transfers from the United Kingdom to
countries not considered adequate by the Commissioner, we have put in place the
relevant UK Standard Contractual Clauses as amended by the Commissioner for the
UK data protection laws and published here.


19. SENSITIVE INFORMATION

We ask that you not send us, and you not disclose, any sensitive Personal
Information (e.g. information related to racial or ethnic origin, political
opinions, religion or other beliefs, genetic characteristics, trade union
membership or criminal background) on or through the Mindbody Services or
otherwise to us, except where explicitly requested or consented to.


20. EU-U.S. PRIVACY SHIELD AND SWISS-U.S. PRIVACY SHIELD

We rely on standard contractual clauses (based on the clauses published at
Standard contractual clauses for international transfers | European Commission
(europa.eu) (for the EEA and Switzerland) and
https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/international-data-transfer-agreement-and-guidance/
(for the UK), a copy of which can be obtained by Contacting Us, see below) for
transfers of personal data from the EEA.

Nonetheless, and in addition to standard contractual clauses, we are committed
to subjecting all personal data received from EEA member countries, the United
Kingdom, and Switzerland, respectively, in reliance on each Privacy Shield
Framework, to the Framework’s applicable Principles. To learn more about the
Privacy Shield Frameworks, and to view our certification, visit the U.S.
Department of Commerce’s Privacy Shield List.
https://www.privacyshield.gov/list.

Mindbody is responsible for the processing of personal data it receives under
each Privacy Shield Framework and subsequently transfers to a third party acting
as an agent on its behalf. Mindbody complies with the Privacy Shield Principles
for all onward transfers of personal data from the EEA, the United Kingdom, and
Switzerland, including the onward transfer liability provisions.

With respect to personal data received or transferred pursuant to the Privacy
Shield Frameworks, Mindbody is subject to the regulatory enforcement powers of
the U.S. Federal Trade Commission. In certain situations, we may be required to
disclose personal data in response to lawful requests by public authorities,
including to meet national security or law enforcement requirements.

If you think your personal data has been transferred pursuant to a Privacy
Shield Framework and you have an unresolved privacy or data use concern that we
have not addressed satisfactorily, please contact our U.S.-based third-party
dispute resolution provider (free of charge) at
https://feedback-form.truste.com/watchdog/request.

Under certain conditions, more fully described on the Privacy Shield website,
you may be entitled to invoke binding arbitration when other dispute resolution
procedures have been exhausted.


21. CHANGES TO THIS PRIVACY POLICY

Mindbody may make changes to this Privacy Policy from time to time. Any changes
we make will become effective when we post a modified version of the Privacy
Policy to https://company.mindbodyonline.com/legal/privacy-policy. If we make
any material changes to the Privacy Policy, we may also notify you by posting
notice on our websites or within the applicable Mindbody Services, or by sending
you an email. If you continue using the Mindbody Services after any notice of
any such changes, it means you have accepted them. If you do not agree to any
changes, you must stop using the Mindbody Services, as applicable. It is your
obligation to ensure that you read, understand and agree to the latest version
of The Privacy Policy. The “Last Updated” legend at the top of the Privacy
Policy indicates when it was last updated.


22. CONTACT US

If you have any questions regarding this Privacy Policy you can contact us via
email at privacy@mindbodyonline.com or via postal mail at:
ATTN: Mindbody Legal - Privacy Policy Issues
MINDBODY, Inc.
4051 Broad Street Suite 220
San Luis Obispo, CA 93401


For the EEA, you may also:

 * Contact our Data Protection Officer responsible for your country or region,
   if applicable at privacy@mindbodyonline.com.
 * Lodge a complaint with a data protection authority for your country or region
   or where an alleged infringement of applicable data protection law occurs. A
   list of data protection authorities is available at
   http://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080.


23. SUB-PROCESSORS

The following is a list of current third-party vendors that may either directly
or indirectly collect information from you in their capacity as a Sub-Processor.
Please review the relevant privacy policies (links current as of the date of
publication of this Privacy Policy) for further information on how each
third-party handles your Personal Information:

Third Party Name Privacy Policy/Notice Link Sendgrid
https://sendgrid.com/policies/privacy/ Stripe https://stripe.com/us/privacy
Twilio https://www.twilio.com/legal/privacy Mailchimp
https://mailchimp.com/legal/privacy


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