www.chase.ca Open in urlscan Pro
170.148.240.201  Public Scan

Form analysis
1 forms found in the DOM

GET /search

<form action="/search" class="sidemenu__menu__search__form" method="get" role="search">
  <input class="sidemenu__menu__search__term" name="q" title="Type search term here" placeholder="Search" type="text" aria-label="search">
  <input name="site" type="hidden" value="cfsAll" aria-label="">
  <button class="sidemenu__menu__search__submit icon-search chaseanalytics-track-link" data-pt-name="sm_search" type="submit" value="Search"><span class="accessible-text">Submit To Search</span></button>
</form>

Text Content

Skip to Main Content
Open Side Menu

Sign In
English locale selector dropdown: -Canada: Opens in new window selected 1 of 4
 * Français locale selector dropdown: -Canada: Opens in new window 2 of 4
 * English locale selector dropdown: -US: Opens in new window 3 of 4
 * English locale selector dropdown: -Europe: Opens in new window 4 of 4


SIDE MENU NAVIGATION

Submit To Search
Clear Search Term
Close Side Menu

 * Home

 * Sign In

Explore Merchant Services

 * Payment Solutions

 * Partnerships

 * Get Started

 * Articles & Insights

 * Support Resources

 * Developer Center
   
   : opens in new window

More


 * Card Services
 * About Chase
 * J.P. Morgan
 * JPMorgan Chase & Co.
 * Careers
 * 

Close Side Menu


 * 
   Home
 * 
   Payment Solutions
 * 
   Partnerships
 * 
   Get Started
 * 
   Articles
 * 
   Support & Resources
 * 
   Developer Center
   : opens in new window


MERCHANT SUPPORT CENTRE

Resources and FAQs to help you get started, manage your account and learn about
our products and industry-established rules.


Log In To Your Account Click here to login to your account
prev
next

Overview | Managing Your Account | Product Support | Protect Your Business |
Merchant Resources


See an error message on your card reader? You can resolve it with our Verifone
and Ingenico error message help pages.

For information on Covid-19 readiness, including:

 * Ordering safety and protective equipment 
 * How to clean and disinfect your terminals
 * Best practices for card-not-present payments
 * Contactless limit increase

Please visit our Covid Resources section.


MANAGING YOUR ACCOUNT

New to Merchant Services

 * Activate Your New Merchant Account
 * Product Set-Up Guides
 * Product Set-Up Tips
 * Merchant Services Basics

Chargebacks

 * Chargeback Basics (FAQ)
   
 * Online Chargeback Management
   

Establishing & Managing Accounts


 * Online Statements
 * Access Merchant Reports
   
 * Order Supplies

Statements & Fees

 * Interchange
 * Online Statements
 * Understanding Interchange Pass-Through

 





PRODUCT SUPPORT

Terminals

 * Equipment Troubleshooting
 * Product Guides
 * Verifone Updates
 * Error Message Help
   

 


PROTECT YOUR BUSINESS

Security & Fraud

 * PCI Compliance
 * Prevent in-store POS Fraud
 * Prevent Online Fraud
 * PCI Data Security Standards
 * PCI Compliance Information
 * PCI Data Compromise
 * Tokenization Whitepaper
 * Three Ways to Protect Your Business from Cyber Attacks
   


MERCHANT RESOURCES

 * Articles & Insights
 * Code of Conduct
 * Payment Brand Rules
   
 * Notification of Intent to Surcharge

 

 


CONTACT CLIENT SUPPORT AT 1.800.265.5158

 


WEB TERMINALS

Orbital Virtual Terminal: opens in a new window

Sign in to Orbital® Virtual Terminal to manage online, telephone, or mail order
payments through your Internet browser.

Hosted Checkout
(Payment Plug-In) : opens in a new window

Log in to your Hosted Checkout account. Hosted Checkout provides credit card and
Interac® online processing through a hosted payment site.


ONLINE REPORTING

Resource Online: opens in a new window

Log in to view your statements and manage your merchant services account.

 

® Interac and the Interac logo are registered trade-marks of Interac Inc. Used
under license.





IT LOOKS LIKE YOU ARE IN THE U.S.

Switch to the U.S. website Continue to the Canadian site
Follow us:
 * Chase Facebook page: opens overlay
 * Chase Instagram page: opens overlay
 * Chase Twitter page: opens overlay
 * Chase YouTube page: opens overlay
 * Chase LinkedIn page: opens overlay
 * Chase Pinterest page: opens overlay

Need help?

Sales
1.855.769.1427

Customer Service
1.800.265.5158


SITE OPTIONS

English -Canada: Opens in new window
Français -Canada: Opens in new window
English -US: Opens in new window
English -Europe: Opens in new window


1. JPMorgan Chase & Co./2016 Annual Report

The Testimonials on this page or provided via linked videos are the sole
opinions, findings or experiences of our customer and not those of JPMorgan
Chase Bank, N.A. or any of its affiliates. These opinions, findings, or
experiences may not be representative of what all customers may achieve. JP
Morgan Chase Bank, N.A. or any of its affiliates are not liable for decisions
made or actions taken in reliance on any of the testimonial information
provided.

Chase and the Octagon logo are registered trademarks of JPMorgan Chase Bank,
N.A.
JPMorgan Chase Bank, N.A. is a wholly-owned subsidiary of JPMorgan Chase & Co.

 * Privacy
 * Terms of Use
 * Accessibility
 * Cookieslinks to cookie policy
   
 * 
   
 * 

© 2023 JPMorgan Chase & Co.


YOU’RE NOW LEAVING CHASE

Chase's website and/or mobile terms, privacy and security policies don’t apply
to the site or app you're about to visit. Please review its terms, privacy and
security policies to see how they apply to you. Chase isn’t responsible for (and
doesn’t provide) any products, services or content at this third-party site or
app, except for products and services that explicitly carry the Chase name.

Cancel Proceed