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HIGHLAND FESTIVAL GROUNDS | SEPTEMBER 26 - 29, 2024

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PASSES

Secure your spot now for the loudest weekend of 2024.


CAMPING

Rock, roll, camp and repeat. Keep the party going all weekend long.


EXPERIENCE

Amplify your senses at Louder Than Life.


SUPPORT

Questions? We've got answers.

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VIEW PASS TYPES

Not sure what pass type you're looking for? Find the perfect pass to meet you
and your crew's needs.

Learn More

VIEW CAMPING PASS TYPES

Not sure which camping pass is right for your squad? Find the best place to rest
your head at the Highland Festival Grounds.

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LINEUP

Your dream lineup? We've got it.

MERCH

Roll up to Louder Than Life in style. Pre-order your swag now.

FUN

Need a break from the pit? Check out our immersive experiences rooted in rock n'
roll

PARTNERS

Thank you to our 2024 partners for helping make Louder Than Life an
unforgettable experience!

FESTIVAL INFO

The 411... at your fingertips.

PASS INFO

The fine print. Discover what is included in your pass... and what's not!

GETTING HERE

Traveling to Louder Than Life made easy. Read all of our getting here FAQs
before you roll in.

CAMPING INFO

Looking for specifics about your dream campsite? Read the deets here.

ACCESSIBILITY

We’re committed to accessibility. Read through our accommodations and help us
ensure we’re meeting your needs.

SAFETY INFO

Your safety is our utmost priority. Read the FAQs before you arrive to ensure
you’re prepared for your best weekend of 2024.

GET INVOLVED

We are looking for friendly, outgoing and responsible individuals who are
willing to dedicate their time to help us put on this destination in exchange
for access to free, live music!

BUY PASSES

Ready to rock n' roll? Buy your passes now and seal the deal.

Buy Now

BUY CAMPING PASSES

Ready to roll? Grab your camping pass now.

Buy Now

I am looking to return my tickets:
You can return your tickets on the exchange. Lyte will make you an offer on the
spot—sometimes more and sometimes less than you paid, depending on demand for
tickets. Lyte’s mission is to ensure the next fan in line gets to go at a fair
and marketable price. You will be paid within 1 business day after the event.
I am looking to request a ticket that is sold out:
Request the ticket you’re looking for and lock in the price with a credit card.
Once Lyte gets a ticket you requested from another fan, you will be charged
exactly what Lyte quoted you. No hidden fees. View or cancel your request at any
time before it is filled. Tickets will be delivered to you by the official
ticketing platform. 
I want to understand Lyte pricing:
Lyte prices are based on fair market value and may be higher than original
prices if there are significantly more requests than tickets. However, Lyte’s
prices are always lower than third-party websites. Lyte technology drives prices
back to the original value. By using the Fan-to-Fan Exchange, you are helping us
in our fight against scalping.
What is the Fan-To-Fan Exchange?
The Fan-To-Fan Exchange, powered by Lyte, is a place where you can return or
request tickets once a certain ticket type sells out. Check out the [Exchange]
for more details. 
How does the Exchange issue tickets?
When your request is filled, you get a new ticket delivered to you by our
primary ticket issuer. All tickets purchased from the Exchange are newly issued
and backed by us so you don’t have to worry about any issues at the gate.
Why are the prices sometimes higher than face value on the Fan-To-Fan Exchange?
There are often far more people trying to buy tickets than there are tickets
available. When that is the case we sometimes have to pay over face value to
people returning their tickets. Prices through Lyte’s Fan-To-Fan Exchange are
always better than prices on unofficial resale sites and all tickets sold
through the Exchange are 100% guaranteed.
When will I know if I have tickets on the Fan-To-Fan Exchange?
Wait time depends on availability. Hang in there! Lyte has been able to fill up
to 98% of requests for other big events. Ticket returns pick up the most in the
last month. That’s when the line really starts moving.
Why can’t I return my ticket before the ticket type I’m trying to return is sold
out?
If there is no waitlist for tickets there are no other fans with whom to
exchange. For now, you can sign up and we will notify you once your ticket type
has sold out.
I have a question/issue with the Fan-To-Fan Exchange that is not answered here.
Lyte’s customer support is standing by for you. Learn more about Lyte here.
Contact them here and they will get right back to you.
Ride share
The designated Rideshare drop-off and pick-up is located at KEC Gate 1.
Rideshare vehicles will not be allowed to enter at any other KEC parking gate
unless they pay the parking fee.
Official hotel & airport shuttle
Need a ride? Pegasus is the official hotel shuttle and airport transportation
provider for Louder Than Life 2024. If you are staying at a hotel in the
downtown area, leave your car behind and jump on an air-conditioned motor coach
for a ride to and from the festival site. Buy your pass HERE. Advance purchase
is required, as there will be no on-site purchases.
Walking
Fans coming from the offsite parking lots or staying at nearby hotels on
Phillips Lane, Crittenden Drive, and Preston Highway are permitted to walk in
via any KEC entrance-including Gate 1. Be cautious of vehicle traffic and follow
signage and the direction of police and parking staff.
Bikes or on-demand transportation (Scooters, electric bikes)
There will be self-service bicycle parking at Louder Than Life across from the
main festival entrance. Please be prepared to provide your own bike lock and
park at your own risk. Fans arriving via bike can enter KEC at Gate 2, 4 or 6.
Fans arriving via “On Demand” transportation can also enter through the same
gates and park in this self-park area.
Where is the Home Bass Glamping located in the campgrounds?
The Home Bass Glamping area is located in the campground in a shaded grass area
between the Executive Strike and Spare Bowling Alley and the festival entrance.
Can we add more people to our tent?
No, depending on the package you select, you may only have 2 or 4 people per
tent & up to 6 people per RV.
How close will my vehicle be to the Home Bass camping area?
Vehicles will be parked nearby and will be easily accessible from the Home Bass
camping area. There will be a designated area for campers to load and unload
upon arrival and departure.
Is Home Bass open to all campers?
No, Home Bass is only open to campers who have purchased this package. A
separate wristband will be received upon check-in and will be needed to enter
this area at all times.
I have never stayed in an RV. What should I expect and why should I rent one in
the Home Bass RV area?
The Home Bass RVs are a convenient way to camp at Louder Than Life. The RVs are
set up and ready to go when you arrive and there is dedicated staff to assist
with your check in and show you how to use your RV. Staff will be there to
assist if needed and then after the event you don’t have to drive your RV home.
What kind of RV is provided?

How does the security deposit work?
The security deposit is refundable as long as there is no damage to the RV or
tent. A pre-show inspection will be conducted upon check-in and the deposit is
refundable as long as there is no damage to the unit. Please note that smoking
in the RV or tent will automatically result in a full loss of your security
deposit. Refunds will be processed approximately 14 business days after the
festival.
What is a waitlist?
When a show is not currently on sale (ex: pre-sale or a sold out pass type or
show), items may be listed on a waitlist to offer festival or camping passes
that aren’t available to the public. Due to high demand and limited
availability, pricing will be dynamic and is subject to change.
Do all passes have a waitlist?
No, not every pass will offer a waitlist, due to availability.
How do I sign up for the waitlist?
While viewing the Louder Than Life shopping cart, log in to your Front Gate
Tickets account HERE. Click on the “YOUR ACCOUNT” tab at the top of the page. If
a waitlist is available for the event you are interested in, you will see
“WAITLIST” in your account options. Once you click WAITLIST, you will see a list
of ticket options available to request. (The passes and prices listed below are
hypothetical) Select your desired pass and click “Request.” The following prompt
should pop up. If you don’t see anything, make sure you have pop-ups enabled.
You will be prompted to update your Payment Method and Shipping Address in the
following steps. Once your request is submitted, you will receive an email
confirmation summarizing your request.

Please note there is no way to estimate how long it will take to be next in
line. There is no guarantee that you will receive an offer to purchase waitlist
passes. If passes become available to purchase and your request is approved, you
will be sent a waitlist confirmation. Please review this confirmation to ensure
that your information is still correct. Unless you opt out of your request by
the date listed in your email confirmation, you will then be charged the full
amount requested to your stored Payment Method.

*Please review your stored payment method. Since only one payment method can be
saved to your Front Gate account at a time, any layaway purchases made for an
FGT event might have overwritten the payment method you entered at the time of
the request. Upon payment, you will receive an Order Receipt and your order will
be delivered to your stored Shipping Address if the purchase was made during the
event’s shipping timeline.
Am I guaranteed a pass if I'm on the waitlist?
No. Signing up for the waitlist grabs a spot in line but does not guarantee that
passes will be available at a later date.
Can I request more than one type of pass?
You can now add multiple items to your waitlist request! Please note: If your
waitlist request is approved, ALL items on the request will be purchased. Please
only request what you intend to purchase if your request is offered.
Is there a layaway plan for waitlist passes?
Currently, layaway is not available for waitlist passes. You will be charged
full price at time of purchase.
Once I'm on the waitlist, when will waitlist passes be offered?
Waitlist passes will be released as they become available. You will receive the
waitlist offer when your turn comes up, should they become available. You are
not guaranteed an offer to purchase tickets.
Will waitlist passes be mailed to me or will they be placed at will call?
Waitlist passes will ship if they were purchased before the shipping cutoff. If
your tickets are purchased too late to ship for your event, they can be picked
up at the box office / will call window with a photo ID.
How do I access my waitlist requests in my Front Gate tickets account?
Log into your Front Gate Tickets account. Click on “YOUR ACCOUNT” at the top of
the page. Then select “WAITLIST.”
Can I cancel my waitlist if I change my mind?
Yes, you can cancel your request at any time by logging into your Front Gate
Tickets account then selecting “Waitlist” under the “Your Account” tab.

Under your request confirmation, you will see a “Cancel Request” button. Please
be sure you wish to cancel your request before doing so. Cancelling your request
cannot be undone. Pricing and availability of waitlist items may vary if you
decide to opt back in at a later time.

Once you’ve canceled your request, you will receive an email confirmation of the
cancellation, and you will no longer see this request in your account.


Can I updated my payment method after I make the request?
Yes, you can update your request at any time by logging into your Front Gate
Tickets account and selecting “Waitlist” under the “My Account” tab.
What payment types are included under 'cashless'?
Credit/Debit cards, Apple Pay, Google Pay, Android Pay, Tap to Pay, and
registered RFID wristband are all forms of accepted ‘Cashless’ payment types.  
Can I still pay with a Credit/Debit card?
Yes, you can still use your credit or debit card at any point of sale terminal. 
What forms of payment will be accepted?
Credit and debit Card payments will be accepted in addition to RFID wristband,
Tap to Pay, Apple Pay and Google Pay.    
Will all vendors accept RFID bands?
Both card payments and RFID wristbands will be accepted by all food and beverage
vendors, and merchandise tents.  
Will there be reverse ATMs?
Yes! We will have reverse ATMs on site, for you to exchange your cash into a
prepaid Mastercard. There is a $5 minimum and  $500 maximum transaction, with a
$4.95 fee per card. 
Will cash still be accepted in parking?
While cash is not accepted inside the venue, cash will still be accepted in day
of show parking lots. 
Will cash still be accepted in camping (general store, RV pump out, box office)?
Our General Stores in camping and the Box Office will be cashless. We will have
reverse ATMs nearby for your use! If you are needing your RV pumped out, they
will only accept cash. 
What happens if I don’t use all of my money loaded onto my Pre paid card, issued
by reverse ATM?
When using a reverse ATM, you will be issued a card which works as a Mastercard
Gift Card, which can be used anywhere Mastercard is accepted.
What is allowed in?
 * Cellphones & small portable chargers
 * Sunscreen (non-aerosol)
 * One factory-sealed bottle of water (20 oz. Max size) or one empty plastic
   refillable water bottle (no hydroflasks or yetis)
 * Binoculars
 * Towels and light blankets - Note: Blankets will not be permitted in certain
   areas of the festival grounds for safety reasons
 * Small, point-and-shoot digital camera
 * Hats and sunglasses
 * Earplugs
 * Sealed packs of cigarettes & cigars
 * Vape pens & e-cigarettes
 * We strongly encourage you to not bring bags of any sort. If you must bring a
   bag, please abide by our bag policy below:

What is not allowed in?
 * No large bags, backpacks, or duffle bags – see bag policy in allowed items
 * No coolers or picnic baskets
 * No outside food or beverages - exception: one factory-sealed bottle of water
   (20 oz. Max size)
 * No metal containers (ex. Yetis or hydroflasks)
 * No glass containers
 * No strollers
 * No video cameras or gopros
 * No audio recording devices
 * No laptops or tablets
 * No professional cameras or cameras with removable lenses
 * No selfie sticks
 * No lasers or laser pointers
 * No drones
 * No outside chairs of any kind.
 * No inflatable lounger air sofas
 * No umbrellas
 * No hula hoops or totems
 * No balloons or beach balls
 * No confetti or glow sticks
 * No aerosol cans
 * No whistles or air horns
 * No fireworks or explosives
 * No musical instruments of any kind
 * No camelbaks or other refillable hydration packs
 * No weapons of any kind
 * No drugs or drug paraphernalia
 * No pets (with exception of service animals)
 * No colors or patches
 * No chains, chain wallets, or spikes
 * No unauthorized vending or advertising
 * No walkie talkies/two way radios


Your safety is our number one concern, so these items are also subject to change
at any time and at the discretion of the security staff.
Can I bring a prescription medication or medically necessary food items into the
festival?
Outside food and drink are not allowed inside the festival, but if you have a
special medical dietary restriction, enough food for the one person for the day
will be allowed. Fans are allowed to bring their medically necessary materials
and medications into the festival, provided that all medicine has a prescription
label with the fan’s name. Medicines needing to be inhaled, vaporized, or smoked
are prohibited unless in a prescribed inhaler. Please note: Drugs of any kind
(incl. cannabis, cannabis products) are prohibited.

Staff at the entry gates will verify the contents of any medically necessary
materials. Out of concern for the festival staff who handle the trash, please
dispose of your medical waste and syringes in the proper disposal, which is
located at the medical tent. Please do not dispose of these items in other trash
bins at the festival. Please direct any further questions to
access@louderthanlifefestival.com.
Will there be water bottle refill stations?
Yes, make sure to bring a reusable plastic water bottle and fill up with the the
freshest H20 provided by Louisville Water Company!
Inclement Weather
What Happens if There is Inclement Weather Louder Than Life is a rain or shine
event, however, there are several instances in which the festival may be paused,
evacuated, or canceled due to inclement weather, including (but not limited to):
severe thunderstorms, lightning, high winds, hail, flooding, or as directed by
local emergency personnel. Festival management is constantly monitoring weather
conditions and consulting with the National Weather Service, as well as a
private weather service, to ensure the safest event possible. If an evacuation
due to inclement weather becomes necessary fans will either be advised to
temporarily seek shelter or that the festival is cancelled for the remainder of
the day. This notification will be made by audio and video announcements from
the stages, the Louder Than Life Mobile App push notifications, and social
media. We recommend fans download the Louder Than Life Mobile App and follow our
socials to stay up to date with festival communication.
Weather Evacuation
If the Evacuation is Temporary, Seek Shelter Please be advised that tents, the
VIP viewing platform, and temporary structures are not safe places to seek
shelter Safe shelter instructions are below. Your designated shelter location is
based on how you arrived at the festival. Festival staff will be available to
assist you. Fans who parked: Fans who parked will return to their vehicle to
seek shelter. Routes to return to parking will be posted to assist you. Fans who
arrived by drop off or Rideshare: Fans that do not have access to a vehicle will
seek shelter in Freedom Hall, located on the North End of Freedom Way. The
entrance and routes are marked on the festival map and evacuation route signage
will be available for assistance. Fans who are camping: Fans who are camping
will return to the campground to seek shelter either in their vehicle or seek
shelter in Freedom Hall. These locations are marked on the camping map and
signage will be posted. Campers should not shelter in their tents. Fans with
disabilities: Fans that may require additional time or assistance to evacuate
are asked to check in at the Access Center upon arrival for additional
information. After a Temporary Evacuation When fans are advised to seek
temporary shelter, our intent is to restart the festival if weather permits.
Fans will be advised if/when it is safe to return to the festival. Fans will be
given ample time to re-enter the grounds before music will resume. If it is
determined that, after a temporary evacuation, the festival is not able to
re-start, fans will be notified that the festival is cancelled and asked to exit
the grounds for the remainder of the day.
Weather Cancellation
If the Festival is Cancelled Due to Weather If the festival is cancelled for the
remainder of the day, fans are asked to safely exit the festival grounds. Fans
who may not be able to easily exit may seek temporary shelter in Freedom Hall.
Personal Safety Plan
Prepare in Advance All Louder Than Life fans are asked to have a personal safety
plan in place. Your personal safety plan should include:
 * Reviewing the festival map in advance
 * Knowing your exits
 * Knowing where to seek shelter during an evacuation
 * Making a plan with everyone in your party on where to meet in the event of an
   evacuation.
 * If you are parking at Kentucky Expo Center, please remember where you parked.
   We recommend that you pack and leave extra water in your car.
 * If you use a rideshare service or get dropped off at Kentucky Expo Center,
   note the route to shelter in Freedom Hall.
 * If you are camping, please place all non-tethered items in your vehicle
   before departing for the festival. During inclement weather, campers should
   seek shelter in their vehicle and NOT inside a tent. There are permanent
   structures available at the campgrounds that are designated as a safe place
   to shelter. These locations are noted on the camping map. In the event of
   inclement weather or any other emergency, campers will be notified via the
   campgrounds PA system and staff will be available to direct campers as
   needed.

Moshing
What Is Moshing? Moshing occurs when a group of patrons run at and slam into
each other during a show. It often takes place in a loosely organized circle
within a general admission crowd (a “mosh pit”), although it can be as simple as
two people repeatedly running into each other during a show and bouncing off in
another direction. Moshing can occur in any area of a general admission crowd,
including directly in front of the stages. What’s the big deal about Moshing?
Moshing can be dangerous to both participants and bystanders. Moshers can suffer
bruises, cuts, sprains, and broken bones, especially where some participants are
bigger than others, are moshing more aggressively, or if someone gets hit when
they’re not ready. Moshing is also dangerous for non-participants standing
nearby. A mosher who breaks through the circle can seriously injure a bystander
who is just watching the show and not bracing for impact. I don’t want to Mosh!!
What can I do? Be aware of your surroundings! If you see a Mosh Pit forming near
where you’re standing and are uncomfortable being in the proximity of such
activities, find an alternate location from which to enjoy the performance!
Crowd Surfing
What is Crowd Surfing? Crowd surfing occurs where a patron is lifted up onto the
hands of other patrons, who then pass the surfer along the top of the crowd.
Surfing can take place anywhere in a general admission crowd. Crowd surfing most
commonly (but not always) occurs in the areas directly in front of the stages.
Surfing most commonly (but not always) travels from the back of the crowd
TOWARDS the stage. What’s the big deal about Crowd Surfing? It is dangerous for
both the surfer and other patrons. Crowd surfers have virtually no control of
their bodies once they are above the crowd. Surfers can be groped, hit, or
dropped. Although crowds experienced with surfers generally try to pass them
towards the stage, there is no guarantee where or how the ride will end or how
the surfer will find their friends in the crowd once they come down. Most of the
audience is looking at the Stage! Surfers literally put their health and safety
in the hands of people they don’t know who are paying attention to something
else. Surfers also endanger other people. A crowd surfer struggling to stay
aloft can kick someone in the head or poke them with their hands. Surfing is
especially dangerous during an artist’s set, when most patrons are facing the
stage and the surfer is being passed from behind them. I don’t want to Crowd
Surf!! What can I do? Be aware of your surroundings! If Crowd Surfing is taking
place near where you’re standing, and you are uncomfortable being in the
proximity of such activities, find an alternate location from which to enjoy the
performance!
Claim Your Spawn
FAMILIES THAT ROCK TOGETHER.. STAY TOGETHER! We love our little rockers, and we
want them to stay safe and connected if y'all get separated! When you arrive to
the festival, stop by the Guest Services booth by the Sober Life Tent, directly
in front of the GA entrance, to get a wristband that will help us contact you in
the event you are separated. Remember, when registering your child’s wristband,
you can add your contact information as an emergency contact! If you need any
assistance with this, please head to the wristband help tent or the box office!
Should you get separated, show your spawn where the main Information Booth is
just inside the main entrance as a meeting point for reunification. LET’S ROCK
FAM!
Covid Compliancy
An inherent risk of exposure to COVID-19 exists in any place where people
gather. By attending Louder Than Life Festival, you voluntarily assume all risks
related to exposure to Covid-19 and agree to waive all claims and potential
claims against the City of Louisville, Jefferson County, the Kentucky Venues,
Danny Wimmer Presents, LLC and their affiliated companies relating to such
risks.
Stay Hydrated!
Hydrate, hydrate, hydrate! You may bring in one factory-sealed bottle of water
or an empty reusable bottle into the festival. Refill throughout the day with
water at the hydration stations. Water & non-alcoholic beverages will be for
sale at all concession stands.
Drug & Alcohol Use
Our team at DWP strives to provide a fun and safe atmosphere at Louder Than
Life. It is your job to be responsible while having a good time. Underage
drinking is prohibited as well as drugs of any kind (incl. cannabis, cannabis
products). If you plan to drink alcohol on grounds, please also keep hydrated.
Water stations are FREE, utilize that option!
LENSAlert!
Louisville Metro Government and Emergency Ops Center has a program called
“LENSAlert” that allows users to opt in to Emergency Messaging and Severe
Weather Notifications. If you would like to receive notifications, please TEXT
LOUDER to 67283 to start receiving emergency notifications.
Lock It Up
While there will be security onsite, Louder Than Life cannot be responsible for
lost or stolen items. When leaving your campsite and/or vehicle, please take
valuables with you and lock your vehicle. Lockers are available in General
Admission, VIP, & Angel’s Envy Top Shelf VIP, and are available to reserve
currently, HERE. A detailed list of what is and is not allowed in the festival
grounds can be found on our FESTIVAL INFO page.
See something, say something
Employees, contractors, vendors, artists, and guests are encouraged to report
any interaction that makes them uncomfortable in any way. If you see something,
say something. Security exists for the safety and well-being of all Louder Than
Life participants. Flag down the nearest staff member, medical professional, or
security guard if anything feels out of place or suspicious.
What accessibility services does the festival provide?
 * Information on access to seated stage viewing platforms
 * Wheelchair accessible restrooms
 * Private portable accessible restrooms (others located at all portable
   restroom areas)
 * Private personal hygiene accommodations
 * Mobility-device charging and storage
 * Chilled medication storage (ice chest only)
 * General Event Information (also in Braille and large print as requested)
 * American Sign Language Interpreters (select sets based on requests)
 * A place to sit and relax and escape the elements as needed

How do I access the seated viewing area(s)?
When you enter the festival grounds, visit the access center to obtain a
wristband allowing access to the dedicated viewing area. All passes to the
festival are general admission or VIP, purchasing an accessible ticket is not
necessary. The Accessible Viewing Areas are located in GA sections.

The wristband does NOT guarantee a spot in these areas and is to show Festival
staff that the patron plus one companion is eligible to enter the accessible
viewing areas or the Deaf and Hard of Hearing areas. The accessibility wristband
is non-transferrable. Please note that the viewing areas have a limited capacity
and are available on a first-come, first-served basis. Chairs will be provided
on the accessible viewing platform. We cannot save or reserve seats or areas on
the platform. Once it’s determined that an accessible viewing area is filled to
capacity (including adequate aisle space for entering and exiting the area), the
area will not be available for additional entry.

Signage will be placed at the Festival identifying all viewing areas for fans
with mobility limitations and fans who are Deaf/Hard of Hearing. Please visit
the Access Center for a map of the festival grounds.

Louder Than Life is a general admission event with no assigned seating and does
not allow lawn chairs due to capacity restraints. Exceptions can only be made
for a medical necessity. Please email access@louderthanlifefestival.com to make
this request.
What services do you provide for deaf/hard of hearing fans?
Fans that are Deaf/Hard of Hearing can request a a Deaf/HoH wristband at the
Access Center. This wristband is to show Festival staff that the patron plus ONE
companion is eligible to enter the ASL viewing areas. The accessibility
wristband is non-transferrable.

If you would like to request an ASL Interpreter, please submit a request form
HERE. Please make your requests as early as possible, so our ASL Interpreters
can best prepare. The ASL Interpreter request form will close one month prior to
the festival. Note: while we will do our best to accommodate all ASL set
requests, the earlier the request is made, the easier it will be for us to
accommodate. Note, all Interpreter requests will not be guaranteed, and are
subject to change.
If I am in a wheelchair, can I get around?
The Festival is wheelchair accessible but is a large venue with great distances
between activities and attractions. Some travel is over natural terrain and
terrain designed for motor vehicles. If it should rain, there could be mud.
Please be safe, we will have staff on hand at the Accessibility Center to direct
you to the best route to stages, platforms, and activations.

The Festival does not provide personal care, golf cart rides, or push services
within the festival grounds, and do not have any kind of wheelchairs for rent or
loan. Wheelchairs, power wheelchairs, and three or four-wheeled scooters are
allowed only for use by fans with mobility disabilities. For safety reasons,
please note that guests may not use personal golf carts, all terrain vehicles,
two wheeled scooters, or power driven mobility devices that move faster than a
walking speed.

Powered wheelchairs may also be charged at the Access Center. Fans should bring
all cords and accessories needed to charge their devices. Chargers must use a
110-volt, 20-amp circuit. Accessible portable toilets are available at the ends
of each bank of portable toilets throughout the festival venue.
Are service animals allowed?
Danny Wimmer Presents welcomes and supports the rights and attendance of all
persons with disabilities that rely on the special skills of a trained service
animal.

What we DO NOT support are pets being misrepresented by their owners as service
animals. Please leave your pet at home.

SERVICE ANIMAL DEFINITION
A ‘service animal’ is defined as “any dog that is individually trained to do
work or perform tasks for the benefit of an individual with a disability. The
work or tasks performed by a service animal must be directly related to the
handler’s disability.”

Emotional support, therapy animals, or comfort animals are not considered
service animals under the ADA and therefore are not allowed inside of the venue
at our festivals.

SERVICE ANIMAL POLICIES

 * Service animals must be accompanied and under the supervision of the handler
   with the disability at all times.
 * Service animals are not permitted to be left unattended under any
   circumstances.
 * Handlers are required to be prepared for, and clean-up after, their animals
   at all times.
 * We reserve the right to remove and/or refuse access to any service animal
   from the campgrounds or venue if that animal is deemed to be a health or
   safety threat to festival fans, staff, or other service animals, or in
   violation of our policies.
 * All service animals must be credentialed by the Access Program staff (see the
   procedures below).
 * Please note that all service dogs, including those from out of state must
   provide proof of rabies vaccination.

SERVICE ANIMAL PROCEDURES
Upon entering the security checkpoint, you must let the guard know that they
need to call ADA on the radio to come register your service animal. All service
animals must be checked in by our Accessibility Staff and given the proper
credentials before stepping foot into the venue. This process will be performed
quickly and respectfully by Accessibility Staff. Security/Staff will be on the
lookout for all animals to have a properly credentialed festival collar tag.
Can I bring prescriptions or special dietary foods?
Outside food and drink are not allowed inside the festival, but if you have a
special medical dietary restriction, enough food for the one person for the day
will be allowed. Fans are allowed to bring their medically necessary materials
and medications into the festival, provided that all medicine has a prescription
label with the fan’s name. Medicines needing to be inhaled, vaporized, or smoked
are prohibited unless in a prescribed inhaler. Please note: Drugs of any kind
(incl. cannabis, cannabis products) are prohibited.

Staff at the entry gates will verify the contents of any medically necessary
materials. Out of concern for the festival staff who handle the trash, please
dispose of your medical waste and syringes in the proper disposal, which is
located at the medical tent. Please do not dispose of these items in other trash
bins at the festival. Please direct any further questions to
access@louderthanlifefestival.com.
Is there ADA parking?
Designated parking for fans with disabilities will be available for purchase at
the event within Lot A adjacent to South Wing C and the festival grounds.  ADA
parking is available on a first-come, first-served basis. You must have a valid
state issued Disabled Person Parking placard, permit or license plate-as well as
proof it belongs to you for entry into Lot A. There will be a courtesy ADA
shuttle from Lot A to and from the festival entrance.
Is there ADA/accessible camping?
Yes, Louder Than Life is committed to making the events accessible to everyone
and there will be accessible campsites available. ADA Accessible showers will be
available within camping. After reserving your campsite for Louder Than Life
2024, please fill out our ADA Camping Registration Form, HERE.

Please email access@louderthanlifefestival.com if you have any questions.
What will happen in an emergency evacuation?
Louder Than Life is a rain or shine event, however, there are several instances
in which we would pause, evacuate or cancel the show due to inclement weather,
including (but not limited to): severe thunderstorms, lightning, high winds,
hail, flooding, or as directed by local emergency personnel. In the event of an
evacuation due to severe weather, fans who drove to the event will seek shelter
in their vehicles. Fans who camped will return to the campgrounds to seek
shelter in their vehicles. Fans who were dropped off or do not have access to a
vehicle may be instructed to seek shelter in the Kentucky Expo Center’s Freedom
Hall. Fans will be informed of any emergency situation via audio and video
announcements from the stages, the LTL App push notifications and social media.
We recommend fans download the LTL app and follow our socials to stay up-to-date
with festival communication.

In the event of an evacuation, staff will provide direction to all fans and the
Access Center staff will work directly with fans with disabilities to get to
shelter safely. More information on evacuation procedures will be available on
our Health & Safety Page, the festival map and at the Access Center.
When can I arrive to set up my campsite?
The Louder Than Life campgrounds open at 12:00 PM on Wednesday, September 25.
Camping vehicles hangtags will be mailed in advance and will include directions
to the camping tollbooth entrance. Fans who purchased (in advance) an Early
Arrival Pass can gain access to the campgrounds beginning at 9:00 AM on
Wednesday, September 25.

Check-in hours of operation are:
Wednesday: 12:00PM-10:00PM (9 AM for Early Arrival Passes)
Thursday: 8:00AM-10:00PM
Friday: 8:00AM-10:00PM
Saturday: 8:00AM-12:00PM
Sunday: 8:00AM-12:00PM
*All hours are subject to change

Camping Box Office hours will run simultaneously with camping check-in hours
Wednesday, Thursday, and Friday. All campers must have a festival pass to enter
the campgrounds. All festival passes will be scanned for verification and then
you will receive your camping wristband(s). Selling or attempting to re-sell
your camping wristbands may result in the cancellation of your camping pass at
any time without notice. This is a zero-tolerance policy.
When do I have to be packed up and out of the campground after the show?
The campground closes at 12:00 PM (noon) on Monday, September 30th.
What is the size of my campsite?
Car camping sites measure approximately 20’ x 20’. RV camping sites measure
approximately 20’ x 45’.
What type of power comes with the paid power hook up add on pass?
Each RV with Power campsite will accommodate both 50amp and 30amp RVs. If you
have purchased an added Power Pass for your RV, please bring  50-75 feet of
electrical cord to reach the power source.
Can you leave the campgrounds over the weekend?
New in 2024! Campers are allowed to leave on foot at any time. There are no
In/Outs for camping vehicles but camping fans that want to have access to a
vehicle over the weekend, can purchase an Overnight Camping Vehicle Pass. This
designated overnight parking will be in located in a lot separate from camping.

Campers with this pass will need to exit the campground on foot to access this
parking area and will be subject to search upon re-entry into the campgrounds.
We recommend purchasing in advance, as limited quantities are available.
Will there be RV pump-out/fill-up services available?
A vendor will be within the campgrounds to provide RV black/gray water tank
pump-out services, as well as fresh water fill-up to those in RV campsites.
These services will be available for a nominal fee, paid at the time of service.
(Limited spots available. First come first serve.)
What constitutes an RV?
An RV is defined as any vehicle larger either in length, width or height than a
normal sixteen (16) passenger van (anything 20’ or longer). All oversized
vehicles, trailers, and campers that are towed are considered RVs. You MUST have
an RV space to bring in an RV, otherwise you will be turned away. Buses, Box
Trucks and Cargo Vans are not allowed within the campgrounds.
Will RVs and vehicles be searched at the campground entrance?
All vehicles will be thoroughly searched. Please review the Allowed and
Prohibited Items list in FAQ below.
Can I have an RV delivered to the campground?
RV deliveries/drop-offs/pick-ups are not permitted. Each person entering the
campgrounds must have a camping & admission wristband as well as a camping
parking pass. We apologize for the inconvenience.
Can you leave the festival and go back to the campgrounds during event hours?
Yes. Campers have re-entry privileges between the festival and campground during
festival hours. All vehicles within the campground however must stay in place.
Can all Louder Than Life attendees visit the campgrounds?
No, only campers with proper credentials are allowed in the Louder Than Life
campgrounds. You must have a festival ticket and camping wristband to be allowed
entry.
How many people can sleep in my campsite?
Each Car camping pass allows for up to 4 (four) fans, each RV camping pass
allows for up to 6 (six) fans.
How do I camp near my friends?
If you want to park near your friends, make sure you arrive at the same time and
that you have the same type of camping pass. Upon arrival, you will be directed
to your camping spots.
What hours can I run my generator?
Generator hours are from 8am - 3am for Car and RV areas. Only generators that
have been factory-installed on your RV are permitted. No modification. No
personal fabrications. No aftermarket installs.  Please note-only generators
that are 4kw or smaller are permitted if they are not factory installed in your
RV. Always be mindful of where your exhaust is aimed and make sure it is never
venting into an enclosed area like a neighbor’s tent.
What hours are showers open?
Complimentary shower hours:
Wednesday:  1:00 pm-7:00pm
Thursday: 7:00am - 2:00pm / 8:00pm-1:00am
Friday: 7:00am - 2:00pm / 8:00pm - 1:00am
Saturday: 7:00am - 2:00pm / 8:00pm - 1:00am
Sunday: 7:00am - 2:00pm / 8:00 - 1:00am
Monday: 7:00am - 12:00pm
*subject to change
Is there ADA/accessible camping?
Yes, Louder Than Life is committed to making the events accessible to everyone
and there will be accessible campsites available. ADA Accessible showers will be
available within camping. After reserving your campsite for Louder Than Life
2024, please fill out our ADA Camping Registration Form, HERE.

Please email access@louderthanlifefestival.com if you have any questions.
What can I bring with me into the campgrounds?
 * Tent
 * E-Z up / shade structure (no larger than 10’x10’)
 * Tennis balls or caps used for tent stakes
 * Sleeping bags, blankets, pillows
 * Ice chests/coolers
 * Food and beverages/water
 * One case of beer in aluminum cans or aluminum bottles and/or one box of wine
   per person is allowed in the campground. No liquor, glass bottles, kegs or
   vending is allowed.
 * Prescriptions in their original bottles with bottle attached. Id must match
   name on label.
 * Chairs
 * Trash bags
 * Factory-sealed water bottles (20 oz. Max size) or empty plastic refillable
   water bottle
 * Small, point-and-shoot digital camera
 * Cell phones
 * Lighters and sealed packs of cigarettes/cigars
 * Earplugs
 * Sunscreen
 * Sealed packs of gum
 * Non-amplified (acoustic) musical instruments
 * Small generator, 4kw or smaller (immoderate amounts of gasoline will be
   confiscated)
 * RV generators that are factor installed
 * Generators that are 4k watts or smaller (immoderate amounts of gasoline will
   be confiscated)
 * Portable grills-type that uses 16oz containers of propane. (limit one
   canister per grill, per day)

What is not allowed into the campgrounds?
 * No glass bottles of any kind (drinks, sauces, pickles, etc.)
 * No alcohol for minors. You must be 21+ to drink within the campgrounds. If
   entering with alcohol, you must present government - issued identification.
   21+ campers are advised to carry their government-issued identification at
   all times.
 * No drones or remote control vehicle
 * No drugs or drug paraphernalia
 * No vending of any kind (food, drinks, merchandise, etc.)
 * No loose pills, pills without a prescription, or expired medications of any
   kind (all medications, prescription or otherwise, must be in their original
   container)
 * No hookahs
 * No pets (except service animals)
 * No mirrors (handheld or permanent within camping vehicle ok)
 * No spray paint
 * No promotional flyers, promotional/corporate branded banners, or vehicles
   displaying sponsorships or ads
 * No weapons of any kind (including but not limited to dinner knifes, pocket
   knives, pepper spray, etc.) or items that could be used as weapons (including
   but t limited to hammers, golf clubs, etc.)
 * No tiki torches
 * No professional recording equipment—photo, video or audio (detachable lenses,
   tripods, big zooms, gopros or commercial-use rigs)
 * No fireworks
 * No open campfires or fires/flames of any kind (small propane grills ok)
 * No golf carts, bikes, dune buggies, off-road motorcycles, segways, or hover
   boards
 * No speaker systems
 * No air horns
 * No box trucks, cube trucks, 4-wheelers, utility trailers or oversized
   flatbeds
 * No metal stakes (plastic stakes okay)
 * No propane tanks over 16oz that are not attached to an rv unit.
 * No generators that are larger than 4kw (unless factory installed in your rv)
 * No helium tanks
 * No walkie talkies/two way radios


For further questions about camping, please email
info@louderthanlifefestival.com.
General parking
Kentucky Expo Center parking is within walking distance of the Highland Festival
Grounds. General parking will be available for daily sales on festivals days for
a daily fee. Parking is not reserved and your vehicle will be parked based on
your arrival time and entrance point into the Kentucky Expo Center parking lots.
Visit any of the Entrance Gates at the Kentucky Exposition Center, including
Gate 2, Gate 4, Gate 6. It is suggested to arrive early if you’d like to park
on-site. To purchase parking, click here.
Gold Lot parking
Gold Lot Parking is available to purchase in advance for the weekend or
individual festival days. The Gold Lot is the closest available lot to the
festival entrance. Gold parking pass holders will access the Gold Lot via
Preston Highway. Parking in Gold Lot is limited and available while supplies
last. To purchase parking, click here.
ADA parking
Designated parking for fans with disabilities will be available at the event
within Lot A which is adjacent to South Wing C and the festival grounds. Fans
must purchase a General Parking pass to access the parking lots and then will be
directed to the designated ADA parking. In addition to purchasing General
Parking, a valid state issued Disabled Person Parking placard, permit or license
plate is required, as well as proof it belongs to you for entry into Lot A. ADA
parking is available on a first-come, first-served basis. There will be a
courtesy ADA shuttle to/from Lot A and the festival entrance throughout the
festival hours. To purchase parking, click here.
Motorcycle parking
Motorcycle parking will be the same cost as all General Parking and motorcycles
will be parked with all other vehicles based on arrival. Please note that
overnight parking is not permitted and RVs are not permitted in the General or
Gold Parking Lots.
I have an issue with the passes I purchased. Who can help me with that?
For any pass-related issues, please email info@louderthanlifefestival.com to
contact our ticketing customer service team for help.
Can I Purchase a meet and greet for bands playing the event?
No, we do not offer any sort of official meet and greet packages for our events.
Where can I buy passes in advance?
You can purchase tickets online via Front Gate Tickets. Please see our PASSES
PAGE for full info. There are no physical outlets for walk-up salesin advance of
the festival.
My friend and I purchased our passes the same day. They received their order,
but I have not received mine yet. Should I be worried?
Not to worry! Passes are fulfilled and shipped in batches over several weeks. If
your order is being shipped within the U.S., you will receive a tracking number
once your pass has been mailed. Passes ship approximately five - six weeks
before the festival.
When will I receive my passes?
All wristbands are shipped five - six weeks prior to the event.

U.S. Orders
Your passes will be mailed out to you. As each order is fulfilled, an email will
be sent with a tracking number. Emails will come from
noreply@frontgatetickets.com and sometimes end up in spam folders, we advise
checking there as well as adding this email to your safe-sender list. For those
who purchased passes after the deadline, please bring your order confirmation
and government-issued photo ID to the Box Office to receive your wristband. If
you have questions about receiving your order, shipping address, tracking info,
etc. please email us at info@louderthanlifefestival.com.

International Orders
All international orders (including Canadian orders) will be available for pick
up at the Box Office. Please bring your order confirmation and government-issued
photo ID.
What is the Exacta pass?
Wanna go the extra mile and pack your September with all your favorite music?
With the Exacta Pass, you get to double down on back-to-back weekends of Music,
Bourbon & Fun. The Exacta pass is 4-Day General Admission or passes to both
Louder Than Life and Bourbon & Beyond for one low price.
When will I receive my Exacta pass?
Passes will be fulfilled as separate event wristbands, for each festival, within
5-6 weeks prior to each festival.
How can I update my shipping address or billing info?
Shipping address can be updated at any time, up until the label for your package
has been printed. To update your shipping or payment information, please log
into your Front Gate account HERE by hitting “sign in” at the top of the page!
From there, you’ll be able to view and manage your order.

If you need any assistance, please email us at info@louderthanlifefestival.com.
Can someone else pick up my passes at will call?
Yes, someone other than the original purchaser can pick up the wristbands.
However, they will need to bring the original order confirmation email, a copy
of the original purchaser’s government-issued photo ID, and written consent from
the original purchaser stating they can pick up the wristbands.
What type of ID is accepted at the box office?
The box office will accept a State issued Driver’s license, a government-issued
Non-Driver ID Card, Military ID, or Passport. Please make sure to have one of
these forms of ID with you!
Can I get a refund on my passes?
No. We do not offer refunds or exchanges on pass sales. All artists and
scheduled performance times are subject to change. Festival is outdoors and is
held rain or shine.
What happens if I default on my layaway?
If you miss your payment, you will have up to a 30-day grace period to pay your
next installment before your order is subject to cancelation and to a
non-refundable $50 fee + $10 termination fee.
Can I upgrade my single day to weekend or GA to VIP?
You can upgrade on site at the Box Office, if there is availability as
quantities are limited. You can also email us at
info@louderthanlifefestival..com for support ahead of the festival if you wish
to upgrade sooner, (based on availability).
Can I split my weekend pass up to different people every day?
No, your pass is an RFID wristband and a weekend pass is not transferable across
multiple attendees.
When / where will the box office be open onsite?
The Box Office will be located in South Wing C (937 Phillips Lane). Box office
hours will be available closer to the festival.
When will my pre-order merch be shipped?
Pre-order merchandise will be shipped separately from festival passes, no later
than two weeks prior to the festival. You will receive an email with tracking
information as soon as your merchandise package has shipped.
What's the best way to get to the festival?
Louder Than Life takes place at the Highland Festival Grounds at the Kentucky
Expo Center. The Highland Festival Grounds at The Kentucky Expo Center is
conveniently located at the junction of I-65 and I-264 in Louisville and has
multiple entrances to paved parking lots. The grounds are located adjacent to
the 1-65 and the Louisville International Airport. Please visit our Parking Info
to learn all the ways to get to Louder Than Life.
What about the weather?
Louder Than Life is a rain or shine event, however, there are several instances
in which the festival may be paused, evacuated, or canceled due to inclement
weather, including (but not limited to): severe thunderstorms, lightning in our
festival radius, excessive wind, hail, flooding, or as directed by local
emergency personnel. We recommend fans review our Health & Safety page, so you
can be best prepared to get to safety in the event of inclement weather.
What ages are allowed?
This is an all ages event. All attendees are required to purchase a full price
ticket, regardless of age. We strongly encourage parents to bring hearing
protection for their children.
Will re-entry be allowed at the festival?
Re-entry into the festival is not permitted unless you are camping on-site and
have a camping wristband or purchased a Hotel + Admission package, through Fuse.
Once you have entered the venue each day, you will not be allowed to leave and
come back in. Please plan accordingly. If there is an emergency and you must
leave, please speak to a supervisor at the gate.
My friend is terminally ill and wants to attend the show. Can you do something
special for them?
We work with Living The Dream Foundation, a great company that will do their
best to accommodate these special fans when possible. They will screen all
requests and reach out if there is an opportunity! Find out more and to contact
LTD Foundation HERE.
Where can I go to pick up lost items during & after the event is over?
Lost & Found is located at the Info Booth - near the entrance. In addition to
visiting the Info Booth on-site, there will be a link available on our website
and festival mobile app during show days to search our found items database to
see if your lost item has been turned in or submit a claim for your lost item.
Post-show Lost & Found location will be shared on our social media during the
show weekend.
Which stage and what time will bands be playing?
A full schedule with set times will be posted about two weeks before the show
via our socials and mobile app.
What time do gates open daily?
Gates are scheduled to open at Noon daily, however, this is subject to change.
Will alcohol be sold?
Yes. Beer, wine and mixed drinks will be sold to those 21 or older with a valid
government issued photo ID.
Will there be lockers?
We will have lockers available for rent on site in GA, VIP, and Angel’s Envy Top
Shelf VIP areas. Lockers measure 8”H x 12”W x 18”D and include a universal phone
charger. Lockers are available to reserve currently, HERE.
Volunteer opportunities
Fahntoosh Enterprises: Want to volunteer? Help our Louder Than Life patrons with
Fahntoosh Enterprises in exchange for your admission to the four-day event.
Volunteer positions will include:
 * Access Center – distributing ADA Access wristbands and answering questions
   from patrons with disabilities.
 * Access Platforms – staffing the viewing platforms to host the ADA patrons.
 * Info Booth/Lost & Found – staff the info booth answering questions from
   patrons and assisting with the Lost & Found program.

Submit your volunteer application today, HERE. Read more about Fahntoosh HERE.
Clean Vibes We are excited to have Clean Vibes return to Louder Than Life this
year to help keep the Highland Festival Grounds clean. Clean Vibes is now
accepting volunteers to help with the cleanup and recycling effort in exchange
for admission to the festival – a refundable deposit is required. Submit your
volunteer application today, HERE.
How can I submit my band?
We are not currently accepting fan or band submissions for signed artists. If
you have an unsigned band, we have an amazing way to get on our radar via the
DWPresents channel on Twitch. That Space Zebra show runs contests year round to
help us find the best unsigned bands for a chance to play a DWP Festival. Submit
an application today HERE.
Do you offer any special hotel rates for fans?
Yes! We’ve partnered with our friends at Jampack (formerly Fuse), to offer
packages that include weekend passes and discounted hotel reservation. Click
HERE to grab your hotel package now!
How can I apply to be a vendor?
If you are interested in becoming a food vendor at Louder Than Life 2024, please
apply HERE. Please note the application is available from a desktop computer
only and not phone. We recommend filling out using the Chrome internet browser.
We are not currently accepting marketplace vendor applications at this time.
I am a breastfeeding mother - what are my options?
Breastfeeding mothers can come by the Info Booth/Access Center located near the
main entrance of the festival.  It is not private, so be prepared to bring in
any cover you will need to feel comfortable. You can bring items necessary to
pump into the venue (pump, small soft-sided cooler, ice packs, cover) however,
we are not responsible for loss or damage of any items brought inside.  If you
have any questions feel free to reach out to access@louderthanlifefestival.com.


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