www.zebra.com Open in urlscan Pro
2a02:26f0:3500:898::4b0f  Public Scan

URL: https://www.zebra.com/us/en/about-zebra/company-information/legal/privacy-statement.html
Submission: On October 17 via manual from US — Scanned from DE

Form analysis 1 forms found in the DOM

Name: AV_AB_SUBSCRIPTION_NUR_NA_EUP_ENU_1697533507633POST https://s1879417329.t.eloqua.com/e/f2

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Text Content

ZEBRA PRIVACY STATEMENT

This Zebra Privacy Statement ("Privacy Statement") describes how Zebra
Technologies Corporation and its subsidiaries and affiliates ("Zebra") collect,
use, transfer, and disclose data including personally identifiable information
(“Personal Information”) obtained through Zebra’s websites (the "Site(s)") and
via other methods. By using the Sites or submitting any Personal Information to
Zebra, you acknowledge that you have read, understood, and agree to be bound by
this Privacy Statement and the Zebra Terms of Use.

This Privacy Statement also describes certain matters related to the EU-U.S.
Data Privacy and Swiss-U.S. Data Privacy Frameworks. Zebra has certified it
adheres to EU-U.S. Data Privacy Framework Principles and the Swiss-U.S. Data
Privacy Framework Principles.  Click to learn more and view Zebra’s Data Privacy
Framework Policy. Zebra’s Data Privacy Framework certification also covers the
following additional entity: Reflexis Systems Inc.


DATA ZEBRA COLLECTS

Zebra collects data to provide customers with products and services, and to
operate Zebra’s business. Some of this data is provided directly, such as when
you create a Zebra account, make a request on the Site, attend an event or
meeting, connect a Zebra device to the Internet or a Cloud service, provide
equipment for maintenance, or contact Zebra for support or to perform other
services.  Zebra receives some data by recording how users interact with Zebra
products and services by, for example, using technologies like Cookies,
receiving error reports, usage data or location data from software running on
Zebra products or from utilizing Zebra services. Zebra also collects data about
customers from public sources and from Zebra's third-party partners and
suppliers, such as a channel partner or from a supplier of data services. 

The data Zebra collects can include the following:

 * Name and contact data. Information, including Personal Information, collected
   through the Sites or through other means, may include name and salutation,
   job title, physical address, time zone, telephone number (including work or
   home office, mobile, and fax numbers), photograph, e-mail address, and other
   contact information. Zebra also collects marketing contacts and preferences
   (phone, email, postal mail, fax, and text messages), name and nature of your
   business, language preference, and delivery and fulfillment information.
 * Credentials. Zebra collects information used for authentication and account
   access.
 * Payment data. Zebra or its payment processor collects data necessary to
   process payments for purchases from Zebra, such as credit/debit card
   information, bank information, wire transfer and/or any other financial or
   payment information associated with a payment.
 * Usage data. Zebra collects data about how users and devices interact with
   Zebra products and services. For example, Zebra collects: 
   * Product use data. Zebra collects product feature use data, Site activity
     data, performance data, product preference information, purchase history,
     and the webpages you visit.
   * Device data. Zebra may collect data about a device, its operational state,
     configuration, past usage data, device performance data, and information on
     the network used to connect and use Zebra products. This includes data
     about the operating systems, applications and other software installed on
     the device, including product keys. This also includes Internet Protocol
     (IP) address, network authentication, MAC address, other device
     identifiers, regional and language settings. ZSB Series’ printers use of
     information received from Google APIs will adhere to the Google API
     Services User Data Policy, including the Limited Use requirements.
   * Error reports and performance data. Zebra collects data about the
     performance of Zebra products and problems experienced. This data helps
     diagnose problems in the products to improve Zebra’s products, and to
     provide solutions. Depending on product and settings, error reports may
     include data such as the type or severity of the problem, details of the
     software or hardware related to an error, device status, usage data,
     contents of data or files that were processing when an error occurred, and
     data about other devices, networks, or software with which the device
     interacts.
   * Support data. When Zebra is engaged for support, Zebra’s contact with any
     data or information stored on a device will be incidental in most
     instances. Devices returned to Zebra for repair should be wiped of all
     data. Zebra will collect data about any hardware, software, and other
     details related to the support incident for the purpose of tracking device
     performance and product improvement.
   * Location data. Zebra may collect data about your location, which can be
     either precise or imprecise. Precise location data can be Global Position
     System (GPS) data, as well as data identifying nearby cell towers and Wi-Fi
     hotspots Zebra collects when location-based products or features are
     enabled. Imprecise location data includes, for example, a location derived
     from your IP address or other data that indicates the geolocation of an IP
     address with less precision including latitude, longitude, city, region,
     country or postal code.

Cookies. Sites may collect certain kinds of data which could encompass Personal
Information during your visit, including through the use of Cookies. Cookies are
small text files sent from a site to the hard drive of a user's device to store
bits of information related to that user or device. Cookies can store
information about the device and users, including IP addresses, navigational
data, server information, data transfer times, user preferences, and passwords
needed to access the special areas on Zebra Sites. Zebra uses Cookies to assist
with the downloading of documents from Sites and for other business purposes
such as traffic analysis of Sites. If you choose to create a user profile, Zebra
will use Cookies to store the Personal Information for your profile. Your
browser may be able to be configured to block, reject, remove or disable Cookies
and other tracking technologies. However, if you reject or remove Cookies or
other tracking technology, you might not be able to access certain pages or use
important functions on Sites, including downloading documents and establishing a
user profile.

Other technology. Sites also use IP addresses, log files and other technology to
identify Site problems and usage. Zebra also uses Web beacons to perform
standard traffic analysis on the Sites in a manner similar to how Zebra uses
Cookies and to track Site(s) usage for statistical purposes. Zebra reserves the
right to introduce new tracking technologies and techniques related to the use
of the Sites, although Zebra will do so subject to and in accordance with
applicable data protection laws and regulations.


HOW ZEBRA USES PERSONAL INFORMATION

Zebra uses, discloses, transfers, and otherwise processes data, including
Personal Information, in several ways. Zebra uses the data it collects for three
basic purposes: (1) to process transactions for the sale and support of Zebra
products and/or services, (2) to operate Zebra’s business, and to provide and
support the products and services Zebra offers (including improving and
personalizing), and (3) to send certain communications, including promotional
communications. When customers place an order, Zebra uses the Personal
Information provided, including any payment information necessary to provide the
products or services requested.  If you create a user profile, Zebra will store
Personal Information as requested to manage the profile and communicate with the
user. If you request contact from Zebra or about Zebra products and/or services
when using Zebra's Site or attending an event, such as requesting a meeting or
demonstration, Zebra uses the Personal Information provided to process such
request. 

Without limiting our obligations under our Data Privacy Framework Policy, if you
are located outside of the United States, please be aware that any information
you provide to Zebra through the Sites may be transferred to the United States.
 Please also be aware that by using the Sites and giving Zebra your information,
you consent to such transfer. You also understand that the U.S. may not provide
the same level of protections as the laws of your country. Personal Information
may also, subject to the requirements of applicable law, be used, disclosed and
transferred to law enforcement personnel and other persons in situations where
Zebra believes that it is necessary to identify, contact, or bring legal
proceedings against someone who may be misusing the Sites, interfering with the
rights of Zebra or other users, or when Zebra reasonably believes that the law
requires or permits such disclosure.


WHY ZEBRA SHARES PERSONAL INFORMATION

Zebra shares Personal Information with consent or as necessary to complete any
transaction or provide any product or service requested or authorized. Zebra
also may disclose and transfer Personal Information to channel partners,
strategic partners, suppliers and other third parties for the purposes described
in this Privacy Statement and to assist with the operation of the Sites and/or
the associated business transactions.  If Zebra sells or divests all or part of
its business, makes a transfer of assets, or otherwise becomes involved in a
change of control transaction, or in the unlikely event of bankruptcy, Zebra may
transfer Personal Information covered by this Privacy Statement to one or more
third parties as part of the transaction including the due diligence process.

Additionally, Zebra will access, transfer, disclose, and preserve Personal
Information when Zebra has a good faith belief that doing so is necessary to:

 * comply with applicable law or respond to valid legal process, including from
   law enforcement or other government agencies;
 * protect our customers, for example to prevent unsolicited emails or attempts
   to defraud users of Zebra products, or to help prevent the loss of life or
   serious injury of anyone;
 * operate and maintain the security of Zebra’s products and services, including
   to prevent or stop an attack on Zebra’s computer systems or networks; or
 * protect the rights or property of Zebra, including enforcing the terms
   governing the use of the products or services; however, if Zebra receives
   information indicating that someone is using Zebra products or services to
   traffic in stolen intellectual or physical property, Zebra may refer the
   matter to law enforcement.


DATA SECURITY

Pursuant to applicable regulations, Zebra maintains reasonable technical and
administrative procedures to protect data including Personal Information against
accidental or unlawful destruction or accidental loss, alteration, unauthorized
disclosure or access. Zebra cannot guarantee any data’s absolute security or
warrant the security of any data against any possible loss or unauthorized
access.

View Zebra's Technical and Organizational Measures for Information Security,
Privacy, and Approach to Data Sharing. 

 


ACCESS AND CORRECTION OF PERSONAL INFORMATION

If you wish to access or update the Personal Information submitted through the
Sites, or to make any inquiries (including requests of cancellation or deletion)
about the collection or processing of such information, please contact us as
described below in the section labeled "Contact" or in the Data Privacy
Framework Policy, as applicable.  Zebra provides individuals with access to
their Personal Information where required by applicable data  protection and
 privacy laws. Individuals will be required to sufficiently verify their
identity. Declining to provide Personal Information may limit Zebra’s ability to
respond to your inquiry.


LINKS TO OTHER INTERNET SITES

The statements set forth in this Privacy Statement are for the Sites and other
activities. Other sites hosted by third parties may have different practices. If
you link to or otherwise visit any other sites managed by third parties, you
must review the privacy policies posted at those sites. Zebra has  no control
over those sites and is not responsible or liable for the policies and practices
followed by third parties.


RETENTION OF DATA

Zebra will keep your data, which may include Personal Information, for as long
as necessary for the purposes for which it was collected, to provide you with
products or services, to conduct legitimate business interests, and where
otherwise required or permitted by law.


GENERAL DATA PROTECTION REGULATION (GDPR)

The GDPR Addendum applies in circumstances where Zebra’s privacy practices are
subject to the EU General Data Protection Regulation (“GDPR”). If applicable to
you, the GDPR Addendum should be read in conjunction with this Privacy
Statement.


CALIFORNIA PRIVACY DISCLOSURES

Effective January 1, 2020, under the California Consumer Privacy Act of 2018
("CCPA"), California residents have the following new rights in respect to their
Personal Information:

 * The right to request the deletion of any Personal Information about the
   consumer that has been collected from the consumer;
 * The right to request disclosures regarding the collection of Personal
   Information;
 * The right to request disclosures regarding the sale of Personal Information
   or disclosures made for a business purpose;
 * The right not to be discriminated against for exercising his/her rights under
   the CCPA;
 * The right to opt-out of the sale of Personal Information; and
 * The right to opt-in for any financial incentive programs.

Right to Deletion and Disclosure of Personal Information

Twice within a 12-month period, California residents, with whom Zebra has an
established business relationship, may make a Personal Information request.
Zebra will need to collect information from you to verify your identity before
this request can be fulfilled. You may also request that Personal Information
not being used for a business purpose be deleted.

A request may be made to access Personal Information by emailing
privacy@zebra.com, calling +1 (877) 561-8503 or writing us at: 

        Zebra Technologies Corporation

        3 Overlook Place

        Lincolnshire, IL 60069

        Attn: Privacy Office

Right to Opt-Out of Sales

If you are a California resident, you may opt-out of any sale of your Personal
Information to the extent enabled by California law by emailing us at
privacy@zebra.com, calling +1 (877) 561-8503 or writing us at the above address.

Right to Not Be Discriminated Against

Zebra does not discriminate on the basis of consumer rights requests.

Right to Opt-Out

Zebra may use third-party ad servers (or ad networks) to deliver ads to you on
our behalf. These third-party ad servers may collect and use non-Personal
Information about your visits to our site in order to present advertisements
that may be of interest to you. If you would like more information about this
practice or to opt-out of having this information used by third-party ad servers
to provide targeted ads, please visit the NAI Opt-Out website. 


UNSUBSCRIBING FROM EMAILS

If you are currently receiving emails from Zebra and wish to be removed from a
communication list, unsubscribe by using the unsubscribe link in at the footer
of the email or visit Zebra's Preference Center to remove your email from our
mailing list.


CHILDREN'S PRIVACY

We do not knowingly solicit children to purchase our services or products. Our
Sites are not designed to attract children under the age of 13 and we do not
intentionally or knowingly collect Personal Information on our Sites from anyone
under the age of 13.


OTHER COUNTRY PRIVACY STATEMENTS THAT MAY APPLY

The following Policy Statements apply to the indicated countries and entities:

Argentina - Aviso de Privacidad Para Argentina

Brazil - Aviso de Privacidade Para o Brasil 

Chile - Politica de Privacidad y Manejo de Dato Para Chile

Colombia - Politica de Tratamiento de Datos Personales

México - Aviso de Privacidad Integral Para México

United Kingdom - United Kingdom Privacy Statement

South Africa - South Africa Privacy Statement

Switzerland - Swiss Privacy Statement


ACQUISITION OF MATROX IMAGING

Effective June 3, 2022, Matrox Electronic Systems Ltd. and Matrox International
Corp. are wholly-owned subsidiaries of Zebra Technologies Corporation. Zebra's
Terms of Use and this Privacy Statement apply to all transactions and the
collection and processing of Personal Information performed by Matrox Electronic
Systems Ltd. and Matrox International Corp. For purposes of clarity, Zebra's
Terms of Use and this Privacy Statement do not apply to any other Matrox
entities other than the ones named in this section.


REVISIONS TO THIS PRIVACY STATEMENT

Zebra reserves the right to change this Privacy Statement from time to time in
compliance with applicable legal, contractual, and regulatory requirements.
Please check this Privacy Statement frequently and before you submit any
Personal Information via the Sites.


CONTACT

If you have any questions about this Privacy Statement, please contact us at:

Zebra Technologies Corporation

3 Overlook Point

Lincolnshire, IL 60069 USA

Attn: Privacy Office

Email: privacy@zebra.com 

Phone: +1 (847) 464-8010







Last updated on August 23, 2023


Privacy Statement | Zebra Technologies


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Solutions
Solutions
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By Industry
By Industry

Zebra's Industry Solutions can give your business a competitive advantage by
connecting people, assets and data to help you make better decisions.

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Retail Technology Solutions

Scale and energize your retail strategy with a digital backbone that unifies
your team, informs priorities and drives results with Zebra's retail technology
solutions.

Warehouse and Distribution

Zebra’s mobile computing, scanning, and printing solutions connect each
operational area in your warehouse to give you the agility to realize
transformational gains.

Healthcare Technology Solutions

Zebra's healthcare technology solutions provide patient identity management,
mobile health devices, and business intelligence data to improve efficiency.

Manufacturing Plant Floor Solutions

Zebra’s manufacturing technology solutions enable manufacturers to become more
agile, optimize plant floor performance and embrace market changes.

Field Operations

Zebra's market-leading solutions and products improve customer satisfaction with
a lower cost per interaction by keeping service representatives connected with
colleagues, customers, management and the tools they use to satisfy customers
across the supply chain.

Transportation and Logistics Solutions

In today's world, the demands on transportation and logistics companies are
higher than ever. Dedicated Warehouse, Fleet and Delivery, and Yard and Terminal
solutions enable visibility to every aspect of your business and keep operations
running flawlessly around the clock.

Hospitality

Zebra's hospitality technology solutions equip your hotel and restaurant staff
to deliver superior customer and guest service through inventory tracking and
more.

Mobile Technology for Energy and Utilities

Empower your field workers with purpose-driven mobile technology solutions to
help them capture and share critical data in any environment.

Government and Public Sector Technology

Learn how Zebra's public sector technology solutions empower state and local
governments to improve efficiency with asset tracking and data capture devices. 

Banking Technology Solutions

Zebra's range of Banking technology solutions enables banks to minimize costs
and to increase revenue throughout their branch network. Learn more.

Hardware
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Mobile Computers
Mobile Computers

Zebra's range of mobile computers equip your workforce with the devices they
need from handhelds and tablets to wearables and vehicle-mounted computers.

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Handheld Computers
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Printers
Printers

Zebra's desktop, mobile, industrial, and portable printers for barcode labels,
receipts, RFID tags and cards give you smarter ways to track and manage assets.

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Print Engines
Barcode Scanners
Barcode Scanners

Zebra's 1D and 2D corded and cordless barcode scanners anticipate any scanning
challenge in a variety of environments, whether retail, healthcare, T&L or
manufacturing.

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General Purpose Handheld Barcode Scanners
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Ultra-Rugged Barcode Scanners
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Interactive Kiosks
RFID
RFID

Zebra's extensive range of RAIN RFID readers, antennas, and printers give you
consistent and accurate tracking.

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Handheld RFID Readers and RFID-enabled Devices
Fixed RFID Readers and Infrastructure
RFID Antennas
Integrated RFID Portals
RFID Printers
Printing Supplies
Printing Supplies

Choose Zebra's reliable barcode, RFID and card supplies carefully selected to
ensure high performance, print quality, durability and readability.

See all Printing Supplies
Labels and Tags
Hospital Bracelet and Patient ID Barcode Wristbands
Event Wristbands
RFID Labels and Tags
Ribbons
Receipt Paper
Cards
Card Printer Ribbons
Card Laminates and Overlays
Card Printer Cleaning Supplies
RFID Inlay Placement Guidelines
Location Technologies
Location Technologies

Zebra's location technologies provide real-time tracking for your organization
to better manage and optimize your critical assets and create more efficient
workflows.

See all Location Technologies
Ultra Wideband (UWB) Technology
Zebra Bluetooth Low Energy Devices
WhereNet Real-Time Locating System
Tablets
Tablets

Zebra's rugged tablets and 2-in-1 laptops are thin and lightweight, yet rugged
to work wherever you do on familiar and easy-to-use Windows or Android OS.

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ET4x Series
ET4x-HC Series
ET5x Series
ET6x Tablets
L10 Series
ET8x Series
Industrial Machine Vision and Fixed Scanners
Industrial Machine Vision and Fixed Scanners

With Zebra's family of fixed industrial scanners and machine vision
technologies, you can tailor your solutions to your environment and
applications.

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Fixed Industrial Scanners
Smart Sensors and Cameras
Frame Grabbers
Vision Controllers
I/O Cards
3D Sensors
Machine Vision Cameras
Autonomous Mobile Robots
Autonomous Mobile Robots



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Fulfillment
3PL
Manufacturing
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Accessories
Accessories

Discover Zebra’s range of accessories from chargers, communication cables to
cases to help you customize your mobile device for optimal efficiency.

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Printer and Print Engine Accessories
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Zebra Intelligent Cabinets
PowerPrecision and Battery Management
OEM
OEM

Zebra's OEM scan engines, imagers, and private label OEM products offer flexible
integration and help enhance product development with modern OEM technology.

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OEM Array Imager Scan Engines
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OEM Scan Modules and Fixed Mount Scanners
Software Decode
RFID Modules
Zebra Aurora™ Vision Software
Environmental Sensors
Environmental Sensors

Zebra's environmental sensors monitor temperature-sensitive products, offering
data insights on environmental conditions across industry applications.

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Ready-To-Use Indicators
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Software
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Workcloud Workforce Optimization Suite

Keep labor costs low, your talent happy and your organization compliant. Create
an agile operation that can navigate unexpected schedule changes and customer
demand to drive sales, satisfy customers and improve your bottom line.

Workcloud Enterprise Collaboration Suite

Empower the front line with prioritized task notification and enhanced
communication capabilities for easier collaboration and more efficient task
execution.

Workcloud Inventory Optimization Suite

Get full visibility of your inventory and automatically pinpoint leaks across
all channels.

Workcloud Demand Intelligence Suite

Reduce uncertainty when you anticipate market volatility. Predict, plan and stay
agile to align inventory with shifting demand.

Device Software
Device Software



Mobile Computer Software

Drive down costs while driving up employee, security, and network performance
with software designed to enhance Zebra's wireless infrastructure and mobile
solutions.

Printer Software

Explore Zebra’s printer software to integrate, manage and monitor printers
easily, maximizing IT resources and minimizing down time.

Scanner Software

Make the most of every stage of your scanning journey from deployment to
optimization. Zebra's barcode scanner software lets you keep devices current and
adapt them to your business needs for a stronger ROI across the full lifecycle.

RFID Software

RFID development, demonstration and production software and utilities help you
build and manage your RFID deployments more efficiently.

Machine Vision and Fixed Industrial Scanning Software

Aurora Focus™ runs on Zebra’s fixed industrial scanners and VS20/VS40/VS70 smart
cameras and comes ready-made for specific tasks like barcode reading and
verification, OCR, and presence/absence vision inspection.

Developer Software

RFID development, demonstration and production software and utilities help you
build and manage your RFID deployments more efficiently.

Zebra DNA

Zebra DNA is the industry’s broadest suite of enterprise software that delivers
an ideal experience for all during the entire lifetime of every Zebra device.

Location and Tracking

Advance your digital transformation and execute your strategic plans with the
help of the right location and tracking technology.

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Our Zebra OneCare Support and Service goes above and beyond the manufacturer's
warranty to cover it all, including normal wear and tear, and accidental damage.

Visibility Services
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VisibilityIQ™ Foresight

Zebra's VisibilityIQ Foresight is a cloud based solution that aggregates data
from MDM and other device data sources to provide you with the business
intelligence you need to get the most out of your data investment.

Professional Services
Professional Services

Adding innovative tech is critical to your success, but it can be complex and
disruptive. Professional Services help you accelerate adoption, and maximize
productivity without affecting your workflows, business processes and finances.

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Zebra Managed Services
Zebra Managed Services

Zebra's Managed Service delivers worry-free device management to ensure ultimate
uptime for your Zebra Mobile Computers and Printers via dedicated experts.

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Technical Support
Technical Support

Find ways you can contact Zebra Technologies’ Support, including Email and Chat,
ask a technical question or initiate a Repair Request.

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Circular Economy
Circular Economy

Zebra's Circular Economy Program helps you manage today’s challenges and plan
for tomorrow with smart solutions that are good for your budget and the
environment.

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Knowledge Center
Knowledge Center

The Zebra Knowledge Center provides learning expertise that can be tailored to
meet the specific needs of your environment.

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Training Classes

Zebra has a wide variety of courses to train you and your staff, ranging from
scheduled sessions to remote offerings as well as custom tailored to your
specific needs.

Zebra Certifications

Build your reputation with Zebra's certification offerings. Zebra offers a
variety of options that can help you progress your career path forward.

Training Resources

Build your reputation with Zebra's certification offerings. Zebra offers a
variety of options that can help you progress your career path forward.

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