Submitted URL: https://www.support.resourcify.com/
Effective URL: https://www.support.resourcify.com/support/home
Submission: On March 24 via automatic, source certstream-suspicious — Scanned from DE

Summary

This website contacted 8 IPs in 2 countries across 6 domains to perform 24 HTTP transactions. The main IP is 18.195.237.80, located in Frankfurt am Main, Germany and belongs to AMAZON-02, US. The main domain is www.support.resourcify.com.
TLS certificate: Issued by R3 on March 24th 2023. Valid for: 3 months.
This is the only time www.support.resourcify.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 11 18.195.237.80 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
4 52.219.169.65 16509 (AMAZON-02)
3 2a00:1450:400... 15169 (GOOGLE)
1 18.66.122.33 16509 (AMAZON-02)
2 18.66.112.45 16509 (AMAZON-02)
1 13.32.27.116 16509 (AMAZON-02)
2 3.231.9.85 14618 (AMAZON-AES)
24 8
Apex Domain
Subdomains
Transfer
11 resourcify.com
www.support.resourcify.com
1 MB
4 amazonaws.com
s3.eu-central-1.amazonaws.com
101 KB
3 heapanalytics.com
cdn.heapanalytics.com — Cisco Umbrella Rank: 1004
heapanalytics.com — Cisco Umbrella Rank: 894
36 KB
3 freshdev.io
static.freshdev.io — Cisco Umbrella Rank: 33312
cdn.freshdev.io — Cisco Umbrella Rank: 47186
24 KB
3 gstatic.com
fonts.gstatic.com
39 KB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 31
1 KB
24 6
Domain Requested by
11 www.support.resourcify.com 1 redirects www.support.resourcify.com
4 s3.eu-central-1.amazonaws.com www.support.resourcify.com
3 fonts.gstatic.com fonts.googleapis.com
2 heapanalytics.com
2 cdn.freshdev.io static.freshdev.io
cdn.freshdev.io
1 cdn.heapanalytics.com cdn.freshdev.io
1 static.freshdev.io www.support.resourcify.com
1 fonts.googleapis.com www.support.resourcify.com
24 8

This site contains no links.

Subject Issuer Validity Valid
www.support.resourcify.com
R3
2023-03-24 -
2023-06-22
3 months crt.sh
upload.video.google.com
GTS CA 1C3
2023-03-06 -
2023-05-29
3 months crt.sh
*.s3.eu-central-1.amazonaws.com
Amazon
2022-09-21 -
2023-09-09
a year crt.sh
*.gstatic.com
GTS CA 1C3
2023-03-06 -
2023-05-29
3 months crt.sh
*.freshdev.io
Amazon RSA 2048 M01
2023-03-01 -
2023-10-12
7 months crt.sh
cdn.heapanalytics.com
Amazon RSA 2048 M02
2023-02-21 -
2023-08-27
6 months crt.sh
heapanalytics.com
Amazon RSA 2048 M02
2022-12-09 -
2024-01-07
a year crt.sh

This page contains 2 frames:

Primary Page: https://www.support.resourcify.com/support/home
Frame ID: ACA8A3198FD5F9D45E61AA53AEAB3B7E
Requests: 20 HTTP requests in this frame

Frame: https://cdn.freshdev.io/assets/heap_receiver.html
Frame ID: AF9E74073058EAE8D17DFC84B30A82FC
Requests: 4 HTTP requests in this frame

Screenshot

Page Title

Support : Resourcify Support Center

Page URL History Show full URLs

  1. https://www.support.resourcify.com/ HTTP 302
    https://www.support.resourcify.com/support/home Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Overall confidence: 100%
Detected patterns
  • heap-\d+\.js

Page Statistics

24
Requests

100 %
HTTPS

25 %
IPv6

6
Domains

8
Subdomains

8
IPs

2
Countries

1565 kB
Transfer

2673 kB
Size

3
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://www.support.resourcify.com/ HTTP 302
    https://www.support.resourcify.com/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

24 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request home
www.support.resourcify.com/support/
Redirect Chain
  • https://www.support.resourcify.com/
  • https://www.support.resourcify.com/support/home
21 KB
7 KB
Document
General
Full URL
https://www.support.resourcify.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
18.195.237.80 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-195-237-80.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
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X-Content-Type-Options nosniff
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Upgrade-Insecure-Requests
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User-Agent
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accept-language
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Response headers

cache-control
must-revalidate, private, max-age=0
content-encoding
gzip
content-type
text/html; charset=utf-8
date
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etag
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server
fwe
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strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
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x-frame-options
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x-ua-compatible
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Redirect headers

cache-control
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content-security-policy
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content-type
text/html; charset=utf-8
date
Fri, 24 Mar 2023 13:47:56 GMT
expires
Fri, 01 Jan 1990 00:00:00 GMT
location
https://www.support.resourcify.com/support/home
nel
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pragma
no-cache
report-to
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server
fwe
status
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strict-transport-security
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x-content-type-options
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x-frame-options
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x-ua-compatible
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x-xss-protection
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theme.css
www.support.resourcify.com/assets/cdn/portal/styles/
1 MB
116 KB
Stylesheet
General
Full URL
https://www.support.resourcify.com/assets/cdn/portal/styles/theme.css
Requested by
Host: www.support.resourcify.com
URL: https://www.support.resourcify.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
18.195.237.80 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
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ec2-18-195-237-80.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
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Request headers

accept-language
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Referer
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User-Agent
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Response headers

date
Fri, 24 Mar 2023 13:47:56 GMT
content-security-policy
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server
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date
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content-security-policy
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server
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Date
Fri, 24 Mar 2023 13:47:57 GMT
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Fri, 24 Mar 2023 13:47:57 GMT
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https://www.support.resourcify.com/assets/cdn/portal/scripts/bottom.js
Requested by
Host: www.support.resourcify.com
URL: https://www.support.resourcify.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
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date
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content-security-policy
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Requested by
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URL: https://www.support.resourcify.com/support/home
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Requested by
Host: cdn.freshdev.io
URL: https://cdn.freshdev.io/assets/marketplace-heap.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.112.45 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-66-112-45.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
7d5eff15a51e74b750bf44a918a2ea4f55c83f262037e4e95c33e546c683dd64

Request headers

Referer
https://www.support.resourcify.com/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.5563.110 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

age
38586
cache-control
max-age=86400,public
content-encoding
gzip
content-type
text/html
date
Fri, 24 Mar 2023 03:04:52 GMT
etag
W/"8077760d5f7c5f7d57cc14c0b03b52d4"
last-modified
Fri, 06 Jan 2023 06:35:04 GMT
server
AmazonS3
vary
Accept-Encoding Origin
via
1.1 0a624670dff351af866d2f19bde4a312.cloudfront.net (CloudFront)
x-amz-cf-id
d_JP50hcLRWU0vW7M3gOMyUJI9dYclajhxRDokCzJkiLBs3-N3wmfg==
x-amz-cf-pop
FRA56-P5
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
heap-1649052351.js
cdn.heapanalytics.com/js/ Frame AF9E
111 KB
36 KB
Script
General
Full URL
https://cdn.heapanalytics.com/js/heap-1649052351.js
Requested by
Host: cdn.freshdev.io
URL: https://cdn.freshdev.io/assets/heap_receiver.html
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.32.27.116 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-27-116.fra56.r.cloudfront.net
Software
nginx / Express
Resource Hash
2e8d44d3a2e94f1dfb71cd8aa0eac6686080916cecf584c10caefabca7149203
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://cdn.freshdev.io/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.5563.110 Safari/537.36

Response headers

date
Fri, 24 Mar 2023 13:47:03 GMT
content-encoding
br
via
1.1 747e99d9d8c5e29fdc713cf866bc3f82.cloudfront.net (CloudFront)
strict-transport-security
max-age=31536000; includeSubDomains
server
nginx
x-amz-cf-pop
FRA56-C2
age
53
x-powered-by
Express
etag
W/"1bbdc-NPfdsANzD/FpgFkEUcsKPxdLBPk"
vary
Accept-Encoding
x-cache
Hit from cloudfront
content-type
application/javascript; charset=utf-8
cache-control
public, max-age=120
alt-svc
h3=":443"; ma=86400
x-amz-cf-id
3pFJkpH36ffvXm9zsrs9T7dXbkDTyz9BwTiLo5RoeqXxCOZnykI43w==
add_user_properties_v3
heapanalytics.com/api/ Frame AF9E
37 B
261 B
Image
General
Full URL
https://heapanalytics.com/api/add_user_properties_v3?a=1649052351&u=3489707878048712&v=7102396570596641&s=8049497271509991&b=web&tv=4.0&_product=freshdesk&_page=portal_home&_accountDomain=https%3A%2F%2Fwww.support.resourcify.com&st=1679665676789
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.231.9.85 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-3-231-9-85.compute-1.amazonaws.com
Software
nginx /
Resource Hash
bb229a48bee31f5d54ca12dc9bd960c63a671f0d4be86a054c1d324a44499d96
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://cdn.freshdev.io/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.5563.110 Safari/537.36

Response headers

pragma
no-cache
date
Fri, 24 Mar 2023 13:47:57 GMT
strict-transport-security
max-age=31536000; includeSubDomains
server
nginx
etag
W/"25-4iFqfptz9csCeTUceM5hwzR1zqc"
content-type
image/gif
cache-control
private, no-cache, no-cache=Set-Cookie, proxy-revalidate
content-length
37
h
heapanalytics.com/ Frame AF9E
37 B
260 B
Image
General
Full URL
https://heapanalytics.com/h?a=1649052351&u=3489707878048712&v=7102396570596641&s=8049497271509991&b=web&tv=4.0&z=0&h=%2Fassets%2Fheap_receiver.html&d=cdn.freshdev.io&t=Marketplace%20Heap&r=https%3A%2F%2Fwww.support.resourcify.com%2F&ts=1679665676788&st=1679665676790
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.231.9.85 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-3-231-9-85.compute-1.amazonaws.com
Software
nginx /
Resource Hash
bb229a48bee31f5d54ca12dc9bd960c63a671f0d4be86a054c1d324a44499d96
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://cdn.freshdev.io/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.5563.110 Safari/537.36

Response headers

pragma
no-cache
date
Fri, 24 Mar 2023 13:47:57 GMT
strict-transport-security
max-age=31536000; includeSubDomains
server
nginx
etag
W/"25-4iFqfptz9csCeTUceM5hwzR1zqc"
content-type
image/gif
cache-control
private, no-cache, no-cache=Set-Cookie, proxy-revalidate
content-length
37

Verdicts & Comments Add Verdict or Comment

18 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 boolean| credentialless object| webpackJsonp object| regeneratorRuntime object| I18n object| EventManager object| store function| jQuery object| jQBrowser number| uidEvent object| lazySizes object| dateFns object| fdeskPortal function| LiveStamp string| csrfToken object| marketplaceInstance function| MarketplaceManager function| MarketplaceHeap

3 Cookies

Domain/Path Name / Value
www.support.resourcify.com/ Name: _x_w
Value: 5_2
.freshdev.io/ Name: _hp2_id.1649052351
Value: %7B%22userId%22%3A%223489707878048712%22%2C%22pageviewId%22%3A%227102396570596641%22%2C%22sessionId%22%3A%228049497271509991%22%2C%22identity%22%3Anull%2C%22trackerVersion%22%3A%224.0%22%7D
.freshdev.io/ Name: _hp2_ses_props.1649052351
Value: %7B%22r%22%3A%22https%3A%2F%2Fwww.support.resourcify.com%2F%22%2C%22ts%22%3A1679665676788%2C%22d%22%3A%22cdn.freshdev.io%22%2C%22h%22%3A%22%2Fassets%2Fheap_receiver.html%22%7D

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

cdn.freshdev.io
cdn.heapanalytics.com
fonts.googleapis.com
fonts.gstatic.com
heapanalytics.com
s3.eu-central-1.amazonaws.com
static.freshdev.io
www.support.resourcify.com
13.32.27.116
18.195.237.80
18.66.112.45
18.66.122.33
2a00:1450:4001:80e::2003
2a00:1450:4001:82a::200a
3.231.9.85
52.219.169.65
05a2757484e88b61a3454302cd1bafcaef13742e0dc375dc54b8eff45c794bb3
0774bb03bd2dff7facab0280e32a9e15ab9afa79bac829ff71ae64ea352a3490
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2b129099220d71eb4f85ebdceeadd42833d015613f6d613f5c45b6bd7f038bca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